2023 Toyota Highlander Airbags Problems

I WAS IN A HEAD ON COLLISION AND SEAT BELT DIDN'T HOLD ME IN PLACE AND AIRBAG DID NOT DEPLOY. I HIT THE STEERING WHEEL.

NHTSA ID

11752111

Incident

Jun 11, 2026

The contact owns a 2023 Toyota Highlander. The contact stated that while driving at 60–65 MPH, the contact's vehicle crashed into the passenger's side of an oncoming vehicle. The air bags did not deploy. In addition, the contact stated that it was a very hard impact on an older model vehicle. The contact stated that the older model vehicle was made of steel. The vehicle was towed to a local tow yard. The contact was transported to the local medical center. The contact sustained severe sternum bruising, full spine whiplash, severe pain in the neck, both shoulders, and the upper back area. A Police report was filed. The vehicle was not inspected by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,125.

NHTSA ID

11732975

Incident

Apr 18, 2026

Mileage

34,125 mi

I was in an accident today in this vehicle . Upon impact, traffic was suddenly stopped on the highway. The air bags didn’t deploy and the automatic emergency breaks didn’t engage. Impact was so hard three vehicles were Involved.

NHTSA ID

11732855

Incident

Apr 21, 2026

Air bags did not deploy during accident Black box did not record any incident occurred and vehicle was totaled vehicle black box data was downloaded by manufacturer representative accident report was submitted On October 28 2025 a deer ran in front of us and we hit it at approximately 55mph vehicle was determined to be totaled after insurance adjuster reviewed Sheriff deputy and tow truck driver both said air bags should have deployed. Upon receiving the pdf file of black box raw data, it states that no incident happened. I asked a relative who works for a major airline manufacturer and the opinion of their analyst for data recorders is that the computer seems to have been defective. Toyota however states the accident did not meet the parameters to register an incident. I find this answer highly suspicious at best.

NHTSA ID

11713731

Incident

Oct 28, 2025

A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.

NHTSA ID

11707839

Incident

Dec 7, 2025

My wife was hit from the driver side, causing car to deviate and have a head on collision with a fire hydrant. No airbags deployed. Side or front.

NHTSA ID

11681085

Incident

Aug 8, 2025

The contact owned a 2023 Toyota Highlander Hybrid. The contact stated that while driving at approximately 40 MPH on a heavy snow weather condition, the vehicle lost traction, causing the contact to lose control of the vehicle and crash into a tree, where the vehicle came to a stop. No warning lights were illuminated. No air bags deployed. The contact sustained injuries to his neck, chest, and shoulder. The contact sought medical attention. A police report was filed. The vehicle was towed by the insurance provided for further investigation.  The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11651686

Incident

Feb 12, 2025

Mileage

50,000 mi

Vehicle was hit all the way around and was totalled with 4,000 miles. None of the airbags deployed.

NHTSA ID

11634431

Incident

Feb 8, 2024

The contact owned a 2023 Toyota Highlander. The contact stated that while his friend was driving at 45 MPH, he failed to yield when exiting the interstate at an exit ramp. As a result, the driver t-boned the passenger side of another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A police report was filed and injuries were reported. The contact transported himself to his physical therapist and was treated for a nondescript injury to his left shoulder. The manufacturer was not notified of the failure. The failure mileage was 26,000.

NHTSA ID

11617332

Incident

Aug 23, 2024

Mileage

26,000 mi

I was in an accident on [XXX] on [XXX] in Elizabeth, Indiana in front of the casino. They changed a two lane road into a one lane road by using mobile traffic lights. As I tried to brake, the car sped up and the car auto corrected in the lane on the left when I tried to avoid the impact by going right. When I crashed into the other vehicle, my air bags did not deploy. I hurt my back, neck, and chest(from the seatbelt/impact). I had no choice or option to avoid impact. On my left was oncoming traffic. To my right was the River. In the front of me, was the other car. I wore my seatbelt until the 911 operator told me to get out of the car to check on the other driver who said he was fine. The vehicle is a total loss. My Insurance Company, USAA, is in the process of giving me a settlement. I released the car to them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11587043

Incident

Apr 30, 2024

Safety noncompliance recall 23TA08 and 23TB12

NHTSA ID

11563886

Incident

Nov 9, 2023

Safety noncompliance recall 23ta08 Safety recall 23ta12

NHTSA ID

11563885

Incident

Nov 13, 2023