2024 Toyota Land Cruiser Hybrid Owner Complaints

I purchased a Maxi-Cosi Peri 180 infant car seat and discovered what I believe may be a defect in the carrier-to-base locking mechanism. When the infant carrier is installed in the base and appears to be fully latched, the rear of the carrier can lift out of its locking slot with gentle upward pressure without using the release handle. The front of the carrier remains attached, but the rear partially disengages from the base. The child’s safety may be put at risk because the carrier does not appear to remain fully secured to the base during normal handling. I am concerned that if the rear of the carrier can partially disengage this easily, it could affect the seat’s performance during sudden braking or a crash. The car seat is available for inspection upon request. At the time of this report, the car seat has not been inspected by the manufacturer, law enforcement, insurance representatives, or any other third party. I have contacted the manufacturer regarding my concerns and am awaiting their response. The seat was installed according to the manufacturer’s instructions, and the issue was repeatable after verifying proper installation. we have videos explaining/showing this as well.

NHTSA ID

11754959

Incident

Aug 4, 2026

The contact owns a 2024 Toyota Land Cruiser Hybrid. The contact stated that while driving 80 MPH, the vehicle started leaning to the left and the right. The vehicle then overcorrected and abruptly swerved to the left and right again. The contact was concerned about the failure occurring while driving at higher speeds. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

NHTSA ID

11753254

Incident

May 1, 2026

Mileage

30,000 mi

Electric oil pump for transmission failed at 16,000 miles -no immediate safety risk to my knowledge -the problem was reported by me and acknowledged by Toyota dealership (San Rafael) and replaced under factory warranty -I do not know if failed part was inspected by Toyota, police or insurance - was not to my knowledge -No warning prior to failure

NHTSA ID

11751829

Incident

Jun 1, 2026

The fuel line clip of the Land Cruiser got disconnected and started leaking gasoline while the engine was running. I had the car towed to Hammer Toyota and they had us pay for the hose to be reconnected. I’ve searched online and seen people have similar incidents, where the clip of the fuel line gets easily disconnected when driving over puddles. This happened as a defect, as no one had spent any time working under the car aside from the toyota dealership. I believe a similar issue has happened with the 6th gen 4Runner and a remedy was issued.

NHTSA ID

11750164

Incident

Jul 11, 2026

My 2024 Toyota Land Cruiser has exhibited persistent brake squealing since the day it was purchased. The noise occurs during normal braking conditions and has been present from the very first use of the vehicle. This is not a break-in issue, as it has never resolved on its own. Despite initially denying the issue, Toyota and the dealership have since acknowledged the problem and confirmed the existence of a Technical Service Bulletin (TSB) addressing brake noise on this vehicle. However, despite multiple contacts with both the dealership and Toyota Motor North America directly, no corrective action has been taken, and the defect remains unresolved. This constitutes a known manufacturing defect acknowledged by Toyota themselves. The failure to remedy a documented TSB issue in a timely manner is unacceptable and may constitute a violation of warranty obligations.

NHTSA ID

11733863

Incident

Aug 12, 2024

The contact owns a 2024 Toyota Land Cruiser Hybrid. The contact stated that while driving at various speeds, the driver's assist feature became inoperable, causing the vehicle to unintendedly steer into the left lane. The contact stated that while driving approximately 70 MPH, the vehicle detected an upcoming off-ramp and suddenly determined that the driver did not wish to take the off-ramp and self-corrected at the last moment, automatically steering the vehicle to the left across two lanes in highway traffic. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who was unable to duplicate or diagnose a failure. The vehicle was not repaired. The contact stated that the front windshield had developed several cracks and had to be replaced. The manufacturer was not yet contacted. The failure mileage was 9,000.

NHTSA ID

11716148

Incident

Feb 6, 2026

Mileage

9,000 mi

While driving on a windy day, the trim piece behind each rear view mirror blew off.

NHTSA ID

11714942

Incident

Jan 14, 2026

Driving on the highway, I slowed down from 65mph to 45-50mph due to standing water ahead of me, immediately after hitting water, the engine stumbled. Soon after the engine stopped running. In hybrid mode only, was not able to maintain speed. I noticed the smell of fuel in the cabin, I noticed my vehicle range dropping rapidly. The odor of unburnt gasoline was very strong and I had begun to get a headache and get dizzy, I had to open the windows while it was pouring heavy rain. Given the area had a lot of standing water, I wasn't able to stop safely. I was able to limp the vehicle in hybrid mode to a nearby uphill exit. Once stopped, I immediately left the interior of the vehicle for fresh air. If there was no shoulder and I wasn't literally next to a highway exit, I would be in deep sh**. After stopping, I checked the airbox to see if water made it into the intake. It was bone dry. Walking the right side of the vehicle I saw fuel on the ground. I called for a tow truck and they dropped me off at home. When I looked underneath the car and found the fuel line hanging free. The clip holding the tank and chassis fuel lines together was missing. I went to the local Toyota dealership and the technicians said it was not a warranty issue because it's impact damage and that I should talk to my insurance about fixing the car because it was going to be $3500 dollars to drop the prop shaft, transfer case, transmission, and other parts to replace the line because "toyota does not sell the clip alone". The line was $168 dollars. I probed further and they brought the price down to $118. Online, the fuel line is $56 dollars. I checked the Land Cruiser forums and multiple people have experienced this issue under identical conditions, others have found the clip loose during regular maintenance. This appears to be a dangerous design flaw. My 2012 Tacoma and 2016 Land Cruiser do not have these issues since they use common steel spring clips to hold fuel lines in place.

NHTSA ID

11712916

Incident

Jan 4, 2026

My LC LC has 31k miles. This morning, I do what I always do when finishing an outing. Put the vehicle in park, turn it off, and get out. Today, the inside door handle would not let me out. It was like it was disconnected altogether. The door was unlocked. That being said, I unlocked and locked sever times. Still wouldn't let me out. I eventually put down the window, pulled once and twice on the outside door handle, wouldn't release, third time, released. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11708331

Incident

Jan 1, 2026

My Toyota Landcruiser First Edition was locked and parked directly in front of my residence, right in front of my bedroom window. Thief broke the rear window, climbed in, and took 25 minutes to start the car before driving off without the factory alarm ever sounding. I reasonably believed a premium vehicle with a factory alarm would detect glass breakage or intrusion, but it does not. This appears to be a design vulnerability affecting theft risk.

NHTSA ID

11700479

Incident

Nov 17, 2025

Was told the electric pump housed within the transmission failed and is not sold separately so I need a whole new transmission. No ETA on when that may actually happen. When I shifted from Park into Reverse, Neutral and Drive and then back into Park I get a horrible screeching sound and was told that the truck is not safe to drive.

NHTSA ID

11696389

Incident

Oct 13, 2025

Distance between the road and the underside of the wheel arches in the rear differs by 1.25 inches. Rear sagging to the left. Left rear spring weaker than right rear. Accentuated body lean when taking a right hand turn. Same load over each wheel causes more compression on the left spring versus the right spring. Toyota states the right to left is equal...this is not case.

NHTSA ID

11690872

Incident

Aug 1, 2025

Temperature control module, AC amplifier and/or blend door actuator not functioning properly. air flow manual controls non responsive at certain temperature settings. Blend door actuator improperly overriding manual controls and cutting airflow significantly.

NHTSA ID

11687418

Incident

Sep 15, 2025

Brakes are extremely loud especially when backing up

NHTSA ID

11683203

Incident

Oct 11, 2024

At startup in garage in subfreezing condition. I put vehicle in reverse and brakes did not engage at normal pedal pressure. I had to push the brakes with extreme force to slow down the backwards movement. I did not think I would be able to stop the car. I had driven the vehicle the night before in wintery conditions and parked in my detached unheated garage. I feel like there may have been ice build up on the brake pads/rotors. Has not happened again but I have not had the exact same conditions. Will note the engine was revving at a little higher rpm because it was very cold out and was at start-up (normal behavior) but created a bit more force in reverse. There would have been a collision if something were behind me, it took that long to stop.

NHTSA ID

11677206

Incident

Jan 3, 2025

While driving on highway in New Jersey we heard something that sounded like a gunshot. We pulled back the sun shade for the sunroof and discovered sun roof had exploded.

NHTSA ID

11668378

Incident

Jun 21, 2025

The transmission slams hard into gear when accelerating.

NHTSA ID

11668184

Incident

Jun 3, 2025

Horrible squeaking when car is backing up in reverse

NHTSA ID

11665379

Incident

Mar 1, 2025

I recently purchased a new 2024 Land Cruiser. After only 2 thousand miles, the majority of the trim on the passenger side melted and had to be replaced. I contacted my dealer that I purchased the car from as well as Toyota corporate. They have taken no action and have called it "solar convergence". In fact, the first Toyota dealer told me to "keep it out the sun". Can you believe the explanation and lack of responsibility! This is definitely a defect in the trim material and needs to be recalled. I have since paid and replaced most of the trim because I couldn't stand to look at it. Please review my complaint and help me get this corrected. I would be happy to send the defected trim pieces and my invoices to repair this mess. Thank you

NHTSA ID

11657318

Incident

Nov 1, 2024

Brakes on a relatively brand new vehicle are squealing and creating a metal on metal sound. I am worried that the brakes on this vehicle are going to fail and cause a serious safety issue.

NHTSA ID

11654515

Incident

Apr 14, 2025

The contact owns a 2024 Toyota Land Cruiser. The contact stated that while on an incline, after shifting the gear shifter to the drive, the vehicle had rolled backwards. Additionally, while driving approximately 35 MPH, the parking assist warning light illuminated, and the parking overview camera activated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. There was no fault found with the vehicle. The contact stated that the same failure had occurred with a 2025 Toyota Land Cruiser. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 4,000.

NHTSA ID

11649278

Incident

Sep 19, 2024

Mileage

4,000 mi

Brakes squeal in reverse. Loudly. Problem started after 3 months of ownership; purchased vehicle new. Toyota corporate and dealer notified. Dealer has had vehicle 3 times in the shop for the issue. Response was "No fix available." There is a TSB on this very issue for the Lexus GX550 (L-SB-0036-24). Wanted to put this issue on the NHTSA radar. This is a known issue on the [XXX]. Thank you for reading. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11644656

Incident

Oct 31, 2024

My car was parked outside my house on 2/18/25 while I slept between work shifts. There had been no prior impact or damage to any of the glass, the vehicle has never been in an accident, and the glass is what was installed by the manufacturer. I am the only owner, it was purchased with only 4 miles on it. All windows/glass were intact when I left the car parked and entered my home. Approximately 10 hours later, I went to drive my car to work and the glass on the rear door on the driver's side was found completely shattered. There was no evidence of impact, nothing was stolen from the vehicle despite valuables being in plain sight, and review of camera footage from the entire day showed absolutely no attempts to touch, break, or enter my vehicle/glass. There was no evidence of impact from any objects either. At one point in the video, the very loud sound of tempered glass shattering and falling to the ground can be heard from my car (the window in question was not on the side where the camera was, so the glass falling cannot be seen). There were no people, vehicles, or objects that came anywhere near the vehicle during this time. Photos were taken, and the vehicle was taken to the dealer at the first available appointment less than 24 hours later on 2/19/25. This is a safety issue because despite no incident, glass exploded into my vehicle and if someone or a pet had been in the car, the glass would have hit them. There were no warnings or symptoms ahead of time that this would happen. Some of the glass can be made available for inspection upon request. The service technicians at the dealer immediately tried to tell me that there is no possible way for glass to shatter on its own without any impact, despite my notification to them that manufacturer's defects, like nickel sulfide inclusions, are a known possibility and being shown my video evidence. The glass/vehicle is currently being inspected by the dealer after my repeated insistence that they inspect it.

NHTSA ID

11644052

Incident

Feb 18, 2025

AC does not work in cold weather. Only blows 140 degrees when set to 60 or higher but blows 40 degrees on low. No in between. Took to dealer and they replicated the issue and agreed it needs to be fixed asap but can’t find anything wrong. They had a corporate master technician look at it a week later when the weather warmed up and he could not replicate the issue so nothing was done. It is now cold again and it only blows extremely hot on anything except low. Many other owners complaining about this issue online. PLEASE take this seriously it is making me have to sell the car if no remedy is done.

NHTSA ID

11641833

Incident

Feb 10, 2025

I am writing to express my concern regarding an incident that occurred during my visit to Suburban Toyota of Farmington Hills, Michigan on [XXX], around 3 PM EST. I was there to test drive a brand new 2024 Toyota Land Cruiser (VIN: [XXX] ). During the test drive, I noticed the vehicle had an empty gas tank with only 7 miles of range left. I stopped at a BP gas station and discovered that my salesperson, No’ah Edwards, had sent me on the test drive without a vehicle key, using only the remote start. This meant that if the vehicle had stopped for any reason, it could not be restarted. I reported the issue to Mr. Edwards, who arrived and restarted the vehicle using remote start again, providing me with a key for a Toyota Tacoma, which was not compatible with the 2024 Toyota Land Cruiser I was driving. As an automotive engineer with extensive experience driving various vehicles, I have never encountered such a lack of professionalism and customer care. Mr. Edwards' actions not only jeopardized my safety but also the safety of other drivers and pedestrians on the road. This level of negligence is unacceptable, and I am deeply concerned about the implications for other customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11631225

Incident

Dec 11, 2024