2003 Toyota Matrix Airbags Problems

TL* THE CONTACT OWNED A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED CHEST AND SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

NHTSA ID

11156847

Incident

Oct 11, 2018

Mileage

190,000 mi

I HAVE GOTTEN THE "TAKATA RECALL" LETTER AND TOOK MY CAR ON MARCH 18, 2018, WITH MIKE BRISENO FROM TOYOTA HERE NEAR MY PLACE 1901 S FIGUEROA ST, LOS ANGELES, CA 90007. THEY OFFERED ME AN UBER RIDE HOME FROM THE DEALERSHIP WITH MY HUSBAND AND SAID IT WILL TAKE 2-3 HOURS. GOT THE CALL FROM MIKE BRISENO AND SAID THAT MY CAR IS READY. I GOT THERE AND HE SAID THEY DID NOT DO ANYTHING AND HAD TO ORDER THE PARTS. CALLED THE DEALERSHIP ON MAY 16, 2018, TALKED TO MIKE SAID HE WILL CALL ME TO SEE BACK ORDER AND NEVER RESPONDED IF THE PARTS EVER ARRIVED SINCE MAY 2018. CAR WAS NEVER FIXED.

NHTSA ID

11129524

Incident

Mar 18, 2018

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE THE CONTACT WAS IDLING AT A RED LIGHT, THE SEAT BELT AIR BAG RESTRAINT SYSTEM ERRONEOUSLY ACTIVATED AND FORCEFULLY SECURED THE DRIVER INTO THE SEAT. DURING THE INCIDENT, NO CRASH HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BAIERL TOYOTA, 19045 PERRY HWY, MARS, PA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

11128740

Incident

Aug 13, 2018

Mileage

200,000 mi

TAKATA RECALL MY WIFE AND I HAD AN ACCIDENT IN THE FREEWAY ON OUR WAY HOME MORE THAN 7 YEARS AGO. WE WERE TRAVELLING AT AROUND 50-55 MPH WHEN SUDDENLY THE CAR IN FRONT OF US STOPPED. RESULTED IN HITTING THE BACK BUMPER OF THE CAR IN FRONT OF US. THE CAR SUSTAINED JUST MINOR SCRATCHED BUT OUR CAR WAS REALLY DAMAGED. MY WIFE WAS HURT AS A RESULT OF THE ACCIDENT WHO WAS SITTING IN THE FRONT PASSENGER. THE CAR'S AIR BAG DID NOT DEPLOY. I WAS STILL WONDERING UNTIL NOW, WHY? THE DAMAGED TO THE CAR WAS WORTH MORE THAN $8,000. OUR INSURANCE COMPANY, WHICH WAS STATE FARM DID NOT MENTION ANYTHING ABOUT THE AIR BAG. I JUST FOUND THAT OUT WHEN I RECEIVED THE RECALL NOTICE LAST WEEK FORM TOYOTA. I CAN'T REALLY RECALL THE DATE IT HAPPENED, BUT I CAN GET SOME INFORMATION FROM STATE FARM INSURANCE. MEDICAL ATTENTION WAS NOT REQUIRED WHEN THE INCIDENT HAPPENED BUT MEDICAL ATTENTION WAS REQUIRED AFTER A DAY OR 2 AFTER THE ACCIDENT.

NHTSA ID

11088836

Incident

Sep 6, 2006

Mileage

95,000 mi

THE AIRBAG INDICATOR ON MY CAR LIT UP. I SCHEDULED AN APPOINTMENT WITH TOYOTA TO HAVE IT DIAGNOSED, AND THEY SAID THAT I NEEDED A NEW SPIRAL CLOCK SPRING CABLE, WHICH IS PART NUMBER 84306-02110. THIS IS AN EXPENSIVE PART, OVER $300. AFTER DOING SOME SEARCHING, I FOUND OUT THAT 1) MANY OTHER TOYOTA MATRIX AND COROLLA OWNERS HAVE HAD THIS ISSUE AND 2) THERE WAS A RECALL ON THIS PART FOR TOYOTAS OF A SLIGHTLY DIFFERENT MAKE, MODEL, AND YEAR. I BELIEVE THAT THIS PART IS DEFECTIVE, AND THAT TOYOTA SHOULD COVER THE REPLACEMENT COST, INCLUDING LABOR.

NHTSA ID

11039108

Incident

Oct 20, 2017

Mileage

188,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10978553

Incident

Oct 8, 2016

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL FOR THE AIR BAGS AND WAS REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 275,000.

NHTSA ID

10924125

Incident

Oct 16, 2016

Mileage

275,000 mi

TAKATA RECALL: MANY TIMES OVER THE PAST 2 1/2 YEARS WE HAVE CALLED TOYOTA OF TERRE HAUTE ABOUT PERFORMING THIS RECALL. EACH TIME WE GET AN EXCUSE; THE LAST TIME THEY CLAIMED TO HAVE ONE OF THE PARTS NECESSARY BUT NOT THE OTHER. THEY PROMISED TO CALL US BACK WITH AND UPDATE AND SOLUTION. THAT WAS LAST FALL. (APPROX )

NHTSA ID

10854738

Incident

Sep 10, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10840463

Incident

Jan 27, 2015

2003 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO INSTALLATION OF AIRBAG PART ISSUES. *SMD THE CONSUMER STATED EVEN THOUGH THE DEALER HAD THE PART, THE COULDN'T INSTALL IT. THE CONSUMER DID NOT GO ANY FURTHER IN DETAIL. *JB

NHTSA ID

10838384

Incident

Feb 1, 2016

TAKATA RECALL IS TAKING WAY TOO LONG TO COMPLETE. IT HAS BEEN ALMOST ONE YEAR, AND MY TOYOTA DEALER STILL DOES NOT HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL. SOMETHING IS WRONG. IT SHOULD NOT TAKE THIS LONG. I THINK THEY ARE STALLING AND HOPING THAT EVERYONE WITH A 2003 MODEL YEAR CAR, SELLS IT. AS I UNDERSTAND IT, THIS IS A SERIOUS PROBLEM. THEY SHOULD BE MADE TO PRODUCE THESE PARTS, EVEN IF IT MEANS WORKING 24 HOUR SHIFTS UNTIL THEY HAVE SUFFICIENT PARTS.

NHTSA ID

10817472

Incident

Jan 27, 2015

Mileage

95,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10807503

Incident

Jan 27, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V209000 (AIR BAGS), 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

NHTSA ID

10806738

Incident

Oct 17, 2015

SIDE AIRBAG DID NOT DEPLOY IN A SIDE IMPACT COLLISION WHILE MOVING.

NHTSA ID

10788543

Incident

Oct 31, 2015

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10788302

Incident

Jun 1, 2014

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 45 MPH, A TIRE DETACHED FROM A COMMERCIAL VEHICLE, STRUCK THE CONTACTS VEHICLE, AND CAUSED A CRASH. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10785027

Incident

Oct 20, 2015

Mileage

154,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10781120

Incident

Oct 7, 2014

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10778663

Incident

Sep 2, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THAT IT HAD BEEN ALMOST A YEAR AND THE PARTS STILL HAD NOT COME IN. UPDATED 1/14/2016*JS UPDATED 01/15/16.*JB

NHTSA ID

10778657

Incident

May 15, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10761650

Incident

Jun 15, 2014

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FRACTURED CABLE IN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

NHTSA ID

10759749

Incident

Jun 1, 2015

Mileage

207,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE IN THE CONTACT'S REGION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10749155

Incident

Jan 28, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10745281

Incident

Jan 20, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V286000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 01/25/16.*JB

NHTSA ID

10735162

Incident

Feb 3, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10726485

Incident

Mar 12, 2015