RoadVitals

2003 Toyota Matrix Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 2, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 268 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Toyota Matrix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Feb 2, 2011

FRONT PASSENGER DOOR HANDLE SHATTERED ON OPENING, DOOR WAS UNLOCKED, THIS WAS THE SECOND ONE ON THIS CAR TO SHATTER, THE REAR PASSENGER DOOR HANDLE BROKE IN THE SAME WAY ABOUT 1 YEAR AGO. DOORS ARE UNABLE TO OPENED FROM THE OUTSIDE, BESIDES NOT BEING ABLE TO OPEN DOORS NORMALLY, THIS OCCURRENCE COULD HAMPER RESCUE MEASURES IF DOOR/HANDLE BREAKS WHEN RESCUERS ARE TRYING TO GET VICTIMS OF AN ACCIDENT OUT OF THE VEHICLE IN AN ACCIDENT PRIOR TO THE PROPER RESCUE EQUIPMENT ARRIVING ON SCENE. MILEAGE CURRENT FAILURE - 110,100 PREVIOUS MILEAGE FAILURE - @90,000. *TR

NHTSA ID
10379988
Incident
Feb 2, 2011
Mileage
110,102 mi
Interior & seats
Filed May 12, 2009

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHEN THE CONTACT ENTERED THE VEHICLE, THE FRONT DRIVER'S SIDE DOOR HANDLE SHATTERED INTO PIECES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE HANDLES WERE BEING DRIED OUT BY THE SUN. THE VEHICLE WAS REPAIRED AT THE COST OF $111. THE FAILURE MILEAGE WAS 10,541 AND CURRENT MILEAGE WAS 10,559. UPDATED 6/8/09 *CN THE CONSUMER STATED THIS WAS THE SECOND HANDLE THAT HAD CRACKED ON THE VEHICLE. UPDATED 06/11/09.*JB

NHTSA ID
10268512
Incident
May 6, 2009
Mileage
10,541 mi
Interior & seats
Filed Aug 24, 2006
1 injury reported

I HAVE A 2003 TOYOTA MATRIX. THERE IS A THIN METAL COVERING ON THE DOOR HANDLE. THE METAL HAS SEPARATED FROM THE PLASTIC BASE. IT IS LIKE A RAZOR BLADE, SO WHEN YOU GO TO OPEN THE DOOR YOUR FINGERS GET SLICED. *JB

NHTSA ID
10166465
Incident
Aug 22, 2006
Mileage
81,700 mi
Interior & seats
Filed Apr 29, 2004

INSTRUMENT PANEL LIGHTING IS VERY POOR, OBSTRUCTING THE CONSUMER'S ABILITY TO SEE SPEEDOMETER, GAS GAUGE, AND OIL PRESSURE. *AK *LA

NHTSA ID
10065143
Incident
Mar 29, 2004
Interior & seats
Filed Feb 9, 2004

THE GAUGE CLUSTER IN THE 2003 TOYOTA MATRIX IS IN RED. IN BRIGHT SUNLIGHT, IT CAN BE IMPOSSIBLE TO READ THE GAUGES. I HAVE TRIED VARIOUS MAKES OF SUNGLASSES AND SOME SEEM TO HELP SOMEWHAT. BUT IT IS STILL A HAZARD.

NHTSA ID
10056868
Incident
Feb 9, 2004
Interior & seats
Filed Oct 12, 2003

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE SPEEDOMETER. THE SPEEDOMETER HAS A RED BACK LIGHT AND AS A RESULT THE DRIVER CANNOT SEE THE VEHICLES SPEED WHILE DRIVING DURING THE DAY LIGHT. THE DRIVER HAS NO PROBLEMS WHILE DRIVING DURING NIGHT TIME. THE MANUFACTURER WAS CONTACTED AND STATED THIS WAS NOT A SAFETY ISSUE FOR THEM. *AK *TS *NLM

NHTSA ID
10039816
Mileage
11,000 mi
Interior & seats
Filed Oct 1, 2003

THE INSTRUMENT PANEL LIGHTING IS INADEQUATE. MOST OF THE TIME I SIMPLY CANNOT READY THE INSTRUMENT PANEL, INCLUDING THE SPEEDOMETER. WHILE I HAVEN'T HAD ANY ACCIDENTS OR TICKETS, I BELIEVE THIS IS AN UNSAFE SITUATION. I HAVE TAKEN IT TO THE DEALER AND THEY SAID IT WORKS AS DESIGNED. *LA

NHTSA ID
10041026
Incident
Oct 1, 2003
Interior & seats
Filed Sep 2, 2003

CONSUMER STATED THAT THEY WERE HAVING PROBLEMS SEEING THE FUNCTIONS IN THE INSTRUMENT PANEL DUE TO THE LIGHTS. DEALER NOTIFIED. *AK THE INSTRUMENT AND RADIO LIGHT FADED OUT WHEN DRIVING IN SUN LIGHT. IN SHADE OR AT NIGHT, THIS HAPPENED A LOT. *PH

NHTSA ID
10031613
Incident
Jul 27, 2003
Interior & seats
Filed Aug 22, 2003

CONSUMER STATED THAT WHILE DRIVING 55 MPH, THE HOOD JUST POPPED UP AND SMASHED THE WINDSHIELD AND ALMOST CAUSED AN ACCIDENT. *AK *SCC *JB

NHTSA ID
10031399
Incident
Jul 26, 2003
Mileage
16,100 mi
Interior & seats
Filed Feb 6, 2003

THE CAR SEATS HAVE A WHITE LINT AND BALLING FRONT AND BACK. THE PROBLEM IS ONLY GETTING WORSE. THE MATERIAL LOOKS LIKE IT IS WEARING OUT.

NHTSA ID
10005407
Incident
May 21, 2002
Mileage
130 mi
EngineFuel systemInterior & seats
Filed Dec 20, 2002

WHILE DRIVING, CONSUMER ATTEMPTED TO MAKE TURNS AND STEERING WAS VERY HARD. CONSUMER VISUALLY NOTICED A FLUID LEAKING FROM UNDER VEHICLE. DEALER DIAGNOSED THAT THE POWER STEERING PUMP HAD FAILED. TS THE NEXT DAY, CONSUMER NOTICED MORE FLUID LEAKING. DEALER REPLACED CRANKSHAFT AND KEYWAY. DOME LIT INOPERATIVE. BULB REPLACED. CHECK ENGINE LIGHT WAS ON. DEALER FOUND EVAPORATIVE SYSTEM MALFUNCTIONED. *TT

NHTSA ID
10001302
Incident
Dec 29, 2002
Mileage
1,130 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .