2007 Toyota Matrix Airbags Problems

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11352279

Incident

Aug 1, 2018

Mileage

100,000 mi

MY DAUGHTER TOTALED THIS VEHICLE WITH A FRONT END COLLISION. THE AIR BAG DID NOT DEPLOY.

NHTSA ID

11064863

Incident

May 5, 2017

Mileage

120,000 mi

I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.

NHTSA ID

11040244

Incident

Jun 7, 2017

Mileage

115,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10968293

Incident

Dec 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10949049

Incident

Jun 16, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE VEHICLE WAS EXITING A PARKING GARAGE AND WAITING AT A TOLL BOOTH, IT SUDDENLY ACCELERATED OUT OF CONTROL AND CRASHED INTO ANOTHER VEHICLE AND A RETAINING WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 04/19/17 *LJ *CN

NHTSA ID

10945064

Incident

Jan 11, 2017

Mileage

145,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10895912

Incident

Jun 16, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10888979

Incident

Jan 27, 2016

TAKATA RECALL. I FEEL THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. I HAVE BEEN WAITING OVER 3 MONTHS TO HAVE MY AIR BAG REPLACED. IT IS VERY DISCONCERTING THAT WE HAVE BEEN ADVISED TO REPLACE THE DEFECT AS SOON AS POSSIBLE BUT WE ARE UNABLE TO BECAUSE THE SERVICE CENTERS DO NOT HAVE THE PRODUCT IN STOCK.

NHTSA ID

10883764

Incident

Mar 31, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10881959

Incident

Apr 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10859804

Incident

Apr 15, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10855235

Incident

Jun 16, 2015

TOYOTA MATRIX RECALL I HAD RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT MY VEHICLE MODEL. THE LETTER HAD MENTIONED THAT I WAS TO SOON BE CONTACTED ABOUT TOYOTA FIXING THE ISSUE WHEN THE MANUFACTURER RECEIVED THE PARTS. THIS NOTICE CAME TO ME ON AUGUST. I HAD CONTACTED THE DEALERSHIP, IN WHICH I HAD BOUGHT MY VEHICLE, TO REMIND THEM THAT I HAVE YET TO BE CONTACTED ABOUT THE RECALL ISSUE. I WAS TOLD THAT THE MANUFACTURER HAD YET TO EVEN INFORM THEM ABOUT THE PROGRESS ON THE ISSUE, BUT IF ANYTHING, I WOULD UPDATED SHORTLY. IT HAS BEEN ABOUT HALF A YEAR, AND I HAVE YET TO BE CONTACTED BY TOYOTA.

NHTSA ID

10837049

Incident

Aug 1, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10818132

Incident

Jul 5, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10807674

Incident

Aug 1, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000. UPDATED 02/05/16*LJ *CN

NHTSA ID

10794713

Incident

Oct 18, 2015

Mileage

250,000 mi

RECALL NOTICE RECEIVED EARLY AUGUST, 2015. MADE APPOINTMENT WITH DEALER WHEN I WAS TOLD, WHEN BROUGHT INT, AIRBAG WOULD BE REPLACED IN ABOUT 1 HOUR. AFTER SHOWING UP FOR APPOINTMENT, I WAS TOLD PART MUST BE ORDERED, AND NEW APPOINTMENT WOULD BE NECESSARY IN ABOUT TWO WEEKS, AND WOULD BE NOTIFIED WHEN PART ARRIVED. I WAS NEVER CONTACTED.

NHTSA ID

10790244

Incident

Aug 13, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10788555

Incident

Aug 5, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10788233

Incident

May 11, 2015

TOYOTA HAS NOT RECTIFIED THE AIRBAG ISSUE IN A TIMELY MANNER. I RECEIVED AN "INTERIM NOTICE" FROM TOYOTA REGARDING THE RECALL OF AIRBAGS ON MY CAR 8/10/2015. THE STATUS OF MY CAR ACCORDING TO TOYOTA REMAINS "INTERIM" AND AS SUCH THEY ARE NOT ABLE TO REPLACE THE AIRBAG. HOWEVER, IN SAID LETTER TOYOTA STATED THAT, "UNTIL THE REMEDY BECOMES AVAILABLE IN YOUR LOCATION, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN OTHER WORDS, YOU CANNOT FULLY USE YOUR CAR AND TO DATE, WE CANNOT FIX IT.

NHTSA ID

10787487

Incident

Aug 10, 2015

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THIS ISSUE HAS BEEN RESOLVED - THE DEALERSHIP HAS RECEIVED THE NECESSARY PARTS AND HAS COMPLETED THE REPAIR. THANK YOU. *TR

NHTSA ID

10786621

Incident

Jun 30, 2015

THERE IS A RECALL ON MY CAR-SENT IN MAY 2015.HAVE BEEN TRYING TO GET INFO. ON WHEN THESE PARTS WOULD BE IN TO BE FIXED. PASSENGER AIRBAG. CALLED MY DEALERSHIP, TOYOTA HQ, CHAT WITH TVSH AND AM GETTING NOWHERE. THIS IS A HUGE INCONVENIENCE. WANT INFO. ON WHEN THIS WILL BE FIXED. IT IS ALMOST NOVEMBER. CONTACT ME AT [XXX] THANK YOU FOR YOUR IMMEDIATE ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10782865

Incident

May 1, 2015

WE RECEIVED THE TAKATA AIRBAG RECALL NOTICE IN JUNE 2015 AND STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THE STATUS OF AN AIRBAG REPLACEMENT. WE WERE NOTIFIED NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT DUE TO THE AIRBAG DEFICIENCY. IT HAS BEEN AN UNREASONABLE TIME AND STILL THERE IS NOT ETA ON A REPLACEMENT. THIS IS A HUGE INCONVENIENCE AS THIS IS OUR FAMILY CAR AND WE ARE CURRENTLY EXPECTING. I WOULD EXPECT FOR THIS THREATENING RECALL TO BE HANDLED MORE EFFICIENTLY OR ACCOMMODATIONS TO BE MADE.

NHTSA ID

10781101

Incident

Jun 16, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10779024

Incident

Aug 4, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10761552

Incident

May 13, 2015