2007 Toyota Matrix

The contact owns a 2007 Toyota Matrix. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

NHTSA ID

11629298

Incident

Dec 6, 2024

Mileage

140,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11352279

Incident

Aug 1, 2018

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO MILTON RUBEN AUTO GROUP (3514 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS DIAGNOSED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, WHILE ATTEMPTING TO ENTER THE VEHICLE, THE FRONT DRIVER'S DOOR HANDLE SHATTERED, CAUSING LACERATIONS TO THE DRIVER'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000. *TT THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *TR

NHTSA ID

11065803

Incident

Jun 1, 2017

Mileage

130,000 mi

MY DAUGHTER TOTALED THIS VEHICLE WITH A FRONT END COLLISION. THE AIR BAG DID NOT DEPLOY.

NHTSA ID

11064863

Incident

May 5, 2017

Mileage

120,000 mi

2007 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROADMASTER TIRES ON VEHICLE. *LD THE CONSUMER STATED IN A SPAN OF 2 MONTHS THE VEHICLE EXPERIENCED 3 FLAT TIRES. *JS

NHTSA ID

11029691

Incident

Jul 28, 2017

I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.

NHTSA ID

11040244

Incident

Jun 7, 2017

Mileage

115,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10968293

Incident

Dec 15, 2016

I HAVE COMPLAINED ABOUT THE DAYTIME RUNNING HEADLIGHTS IN DRIVE MODE, I WAS TOLD IT WAS THE NEW FEATURE FOR THIS MODEL. CAN NOT SWITCH LIGHTS UNTIL CAR IS PARK MODE, ENGINE OFF. I HAVE NOTICED WHEN I HAD EMERGENCY BRAKE ON AND STARTED THE ENGINE, THE LIGHTS WHERE OFF UNTIL I RELEASED THE BRAKE AND THEY CAME BACK ON. THERE ARE TIMES I NEED TO HAVE CONTROL TO TURN LIGHTS OFF AT NIGHT THAT DONT REFLECT ON OTHERS WHILE IDLING THE CAR. IT NICE TO HAVE RUNNING LAMPS ON FOR SAFETY, BUT I SHOULD BE ABLE TO TURN THEM OFF WHEN NEEDED. EXAMPLE: DRIVE IN THEATRE. HAD THIS PROBLEM FROM THE DAY I PURCHASE MY CAR.

NHTSA ID

10953847

Incident

Oct 18, 2006

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.