RoadVitals

2009 Toyota Matrix Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 28, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2009 Toyota Matrix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Electrical
Filed Mar 28, 2016

I JUST NARROWLY MISSED AN ACCIDENT WITH A TRAIN. MY CAR ENGINE SHUT OFF RIGHT OVER THE TRAIN TRACK TODAY. MY 2009 TOYOTA MATRIX FIRST PROBLEM STARTED STALLING SUDDENLY IN TRAFFIC LAST YEAR, BUT NOW VERY FREQUENTLY STALLS EVEN ON HIGHWAYS AT HIGH SPEEDS. NO WARNINGS. WHEN STALLED ALL LIGHTS COMES ON IN DASH, INCLUDING "CHECK ENGINE" LIGHT. COMPLETELY TURN OFF IGNITION AND RESTARTING IS THE ONLY WAY TO START THE CAR AGAIN. AFTER RESTARTING THE CHECK ENGINE LIGHT GOES OUT. OCCURRED SEVERAL TIMES IN ALL SORTS OF WEATHER, BUT MORE FREQUENT ON HOT SUMMER DAYS. RESTART CLEARED ENGINE COMPUTER, DEALERSHIP HAD DIFFICULT TIME REPLICATING FAILURE. BUT, ADVISE TO REPLACEMENT THE ENGINE CONTROL MODULE AS IT WAS A WELL KNOWN SAFETY RECALL FOR THE YEAR MODELS UP TO 2008. DEALER REFUSE TO ASSUME THE COST OF REPLACE THE ENGINE CONTROL MODULE (ECM). NHTSA CAMPAIGN NUMBER: 10V384000

NHTSA ID
10851993
Incident
Mar 28, 2016
Mileage
100,000 mi
ElectricalEngine
Filed Mar 15, 2016

WHILE DRIVING, THE CAR STALLS. EVERYTHING TURNS OFF AND I'M DEAD ON THE STREET, TURNPIKE OR HIGHWAY. I HAVE TAKEN THE CAR IN TWICE, BUT TOYOTA HAS NO IDEA WHAT IS HAPPENING. SOMETIMES IT DOES NOT HAPPEN FOR A WHILE, AND THEN IT WILL START STALLING AGAIN. I HAVE TAKEN THE CAR IN AGAIN AFTER STALLING ON THE PA TURNPIKE. THIS IS A MAJOR SAFETY ISSUE. I AM STALLING ON CITY ROADS, HIGHWAYS, TURNPIKES, AND I RISK AN ACCIDENT OR BEING KILLED. THIS IS A DANGEROUS ISSUE. I HAVE INFORMED THE TOYOTA CAR DEALERSHIP THIS WILL BE THEIR LAST TIME TO FIND THE PROBLEM AND FIX IT.

NHTSA ID
10849740
Incident
Mar 6, 2016
Mileage
60,000 mi
ElectricalSteering
Filed Nov 17, 2013

POWER STEERING MALFUNCTION OCCURRED AND WARNING LIGHT (ON THE DASHBOARD) WAS ON. STEERING WHEEL BECAME VERY HARD TO TURN. LUCKILY THIS HAPPENED ON THE PARKING LOT, AND NOT ON MY WAY BACK HOME (TRIP ON THE HIGHWAY) WHICH FOR SURE WOULD RESULTED IN CAR ACCIDENT WITH SERIOUS CONSEQUENCES. I HAVE CONTACT TOYOTA HOWEVER AT THIS POINT THEY ARE NOT CONCERNED IN THIS MATTER AS SAFETY ISSUE AND WILL NOT COVER ANY EXPENSES FOR SUCH REPAIR (POWER STEERING ELECTRICAL UNIT/ RELAY WAS REPLACED_PARTS~ 900$ AND LABOR ~500$). *TR

NHTSA ID
10552619
Incident
Nov 6, 2013
Mileage
44,500 mi
ElectricalEngine
Filed Jan 25, 2013

ALTERNATOR NEEDED TO BE REPLACE. *TR

NHTSA ID
10494720
Incident
Nov 16, 2012
Mileage
80,000 mi
Body & structureBrakesElectrical+1 more
Filed Jan 10, 2011

I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT THE DEALERS EXPENSE AFTER THEY TOLD ME THERE WAS NOTHING WRONG WITH THEM TWICE! I HAD TO GO BACK TO THE DEALER 3 TIMES AS THE PARTS PEOPLE SENT THE WRONG PARTS TWICE!! THE TIRE WARNING LIGHT IS CONSTANTLY COMING ON EVEN THOUGH I HAVE HAD IT TO THE DEALERSHIP 3 TIMES AND THEY TELL ME NOTHING IS WRONG. I AM TOLD THAT THE CHANGE IN TEMPERATURE MAKES THE LIGHT COME ON. I AM TO THE POINT I AM GOING TO REPLACE THE TIRES AND BE DONE WITH IT. THE LAST THING I NEED IS A TIRE BLOW OUT ON THE INTERSTATE. THE ENGINE GETS SLUGGISH AND BOGS DOWN WHILE ON THE INTERSTATE AND THE INTERIOR FEATURES KEEP HAVING TO BE SLAMMED BACK INTO PLACE BECAUSE THEY COME OUT OF PLACE. I WAS TOLD BY A SALESMAN AT A CAR SHOW THAT IT HAPPENS WITH THE MATRIXS AND THEY DON'T KNOW WHY. EACH TRIP TO THE DEALERSHIP I AM TREATED AS A WOMAN WHO KNOWS NOTHING ABOUT CARS. MY FATHER IS A MECHANIC AND I KNOW MY WAY AROUND A CAR. COBB COUNTY TOYOTA IN KENNESAW, GEORGIA IS THE WORST DEALERSHIP. I AM GOING TO TRY ANOTHER DEALERSHIP OR JUST HEAD TO AN INDEPENDENT. I SAVED FOR 2 YEARS TO BUY IT AND NOW I FEEL VERY UPSET THAT TOYOTA CARES SO LITTLE ABOUT THE CUSTOMER. I UNDERSTAND THERE ARE A FEW MORE RECALLS OUT ON THE 2009 MATRIX, YET I HAVEN'T BEEN NOTIFIED OF THEM BY TOYOTA. WHEN I BROUGHT UP THE NEW RECALLS TO THE DEALER HE LOOKED SHOCKED AND TRIED TO TELL ME THAT WASN'T TRUE. WHY ARE NEW TOYOTA BUYERS GETTING FREE SERVICE WHEN OUR CARS ARE THE PROBLEM. I'M GOING BACK TO HONDA! TOYOTA USE TO BE GREAT. THE PRESIDENT OF THE COMPANY SHOULD BE ASHAMED AND COMMIT SEPPUKU OR AT LEAST PROVIDE CURRENT OWNERS FREE SERVICE TOO. *TR

NHTSA ID
10375423
Incident
May 1, 2008
Mileage
20,000 mi
ElectricalEngine
Filed Aug 11, 2010

MY CAR IS A TOYOTA MATRIX S 2009, THIS VEHICLE HAS GIVEN ME PROBLEMS SINCE THE EIGHT MONTHS IT WAS PURCHASED WITH A MILEAGE OF 8000 MILES AT THE TIME OF THE INCIDENT, THE CHECK ENGINE LIGHT, VSC OFF, 4WD AND WARNING SLIP WAS SEIZED WITHOUT REASON, AND THE ENGINE MADE ME A VERY LOUD NOISE, LIKE A BIG TRUCK ENGINE, THIS HAS ALREADY BEEN HAPPENING TO ME FOR 6 CONSECUTIVE TIMES LATELY I HAVE THIS PROBLEM 3 TIMES IN A ROW IN A MONTH, EACH TIME I REPLACED THE CRANK SENSOR AND WATER PUMP, BUT THE PROBLEM PERSISTS, I TRANSPORTED DAILY TO MY CHILD IN THIS CAR AND I AM APPALLED EVERY DAY FEARING AN ACCIDENT, DO NOT WANT THIS CAR BUT NOW I'M IN THE PROCESS OF ARBITRATION RETURN, DO NOT I HAVE CONFIDENCE IN THE TOYOTA CORPORATION, HAS HAD MANY CONCERNS ABOUT SECURITY IN THEIR PRODUCTS. *TR

NHTSA ID
10348617
Incident
Jul 26, 2010
Mileage
23,000 mi
ElectricalSteering
Filed Mar 7, 2010

BOUGHT 2009 TOYOTA MATRIX S NEW. I COMMUTE APPROXIMATELY 45 MILES ONE WAY TO WORK ON FREEWAY, NORMALLY WITH CRUISE CONTROL ON. I HAVE EXPERIENCED SEVERAL OCCASIONS OF ACCELERATION "SURGE"(RELATIVELY MINOR INCREASES IN ACCELERATION WITHOUT TOUCHING ACCELERATOR). MY WIFE ALSO EXPERIENCED UNINTENDED ACCELERATION WHILE TAKING OUR SON TO SCHOOL UNDER NORMAL STREET SPEED. I WOULD ALSO EXPERIENCE SEVERAL SITUATIONS OF DIFFICULT VEHICLE CONTROL ON FREEWAY DUE TO STEERING ISSUES. I THOUGHT AT THE TIME IT WAS JUST WIND PUSHING AGAINST THE CAR UNTIL I READ OTHER DRIVERS EXPERIENCING THE SAME THING. *TR

NHTSA ID
10317498
Incident
Mar 7, 2010
Mileage
20,000 mi
Electrical
Filed Feb 2, 2010

2009 LOW MILEAGE TOYOTA MATRIX STALLS SUDDENLY IN TRAFFIC, COMPLETE STALL, MUST RESTART. OCCURRED SEVERAL TIMES IN ALL SORTS OF WEATHER, BUT MOSTLY IN HUMID CONDITIONS. RESTART CLEARED ENGINE COMPUTER DEALERSHIP HAD DIFFICULT TIME REPLICATING FAILURE. FINALLY REMEDIED WITH REPLACEMENT OF ELECTRONICS PART IN JUNE 2009. *TR

NHTSA ID
10303826
Incident
Nov 27, 2008
Mileage
100 mi
ElectricalSteering
Filed Nov 25, 2009

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN STARTING THE VEHICLE ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE SPEEDOMETER FAILED, AND THEN THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALERSHIP FOR INSPECTION. A TECHNICIAN STATED THAT BECAUSE THEY COULD NOT DUPLICATE THE FAILURE THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 72483. UPDATED 12/17/09 *BF THE WARNING LIGHTS REMAINED ON UNTIL THE IGNITION WAS TURNED OFF. THE SPEEDOMETER AND TACHOMETER NEVER LEFT ZERO. UPDATED 12/21/09

NHTSA ID
10293523
Incident
Oct 7, 2009
Mileage
72,483 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .