RoadVitals

2015 Toyota Prius C

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 4, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 13, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2015 Toyota Prius C, most frequently naming the electrical, engine and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 279 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical526.3%
  • Engine315.8%
  • Brakes315.8%
  • Other / unspecified210.5%
  • Body & structure210.5%
  • Airbags210.5%
  • Exterior lighting15.3%
  • Interior & seats15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Aug 13, 2015
949 units potentially affected
The defect: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Toyota Prius C vehicles manufactured April 20, 2015, to June 30, 2015. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may be improperly calibrated and, as a result, the TPMS may fail to warn the driver that the tire pressure is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 138, "Tire Pressure Monitoring Systems."
The risk: If the vehicle is driven on underinflated tires, the tires may fail. Sudden tire failure increases the risk of a crash.
The remedy: SET will notify owners, and dealers will re-calibrate the TPMS, free of charge. The recall began on September 15, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET15E.
Southeast Toyota Distributors, LLCManufacturer number SET15EView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Jul 4, 2026

While driving the hybrid battery light turned on. The car then began to reduce its speed and I had to pull over. I restarted the car and on one of the fuses to the computer to restart it. I began to drive the car back home and it did it again. I recently had a hybrid battery replaced in the vehicle. I was on the freeway both times and this caused me a lot of anxiety. There were two individuals in the vehicle, which both were at risk of being injured if there was a collision. We need it to pull over within less than 30 seconds. They appeared in the morning and a year prior. A year previously I replaced the battery. There was an odd buzzing sound in the back of the driver seat were the vent was.

NHTSA ID
11748313
Incident
Jul 4, 2026
Electrical
Filed Jul 11, 2025

I purchased my 2015 Prius C in July of 2016. Since then I have consistently had issues with the lock actuator going out on various doors. As follows: 3/12/18 - Driverside 6/13/18 - Passenger Front 8/3/20 - Driverside 8/5/22 - Rear Driverside 12/16/22 - Passenger Front 3/14/23 - Driverside and now in July of 2025 the Driverside actuator is failing, AGAIN. The previous times were covered by my warranty, but that ended in 2023. My car is also kept in a garage. The dealership attempted to blame this issue on the elements, but come on...if that was the case, this would be happening to all sorts of various cars, and it's not. This is an issue for a variety of reasons, one being I am unable to access getting into my vehicle with the door lock that is not working. I currently have to go to my passenger side and crawl over to unlock my driverside door. If I needed to get into my car quickly, I would be out of luck. This is RIDICULOUS as this is the SEVENTH time a lock has gone out - making it about every year and a half that a lock needs to be replaced - and the 4th time for my driverside. How is this not a recall issue???

NHTSA ID
11672857
Incident
Jul 2, 2025
Brakes
Filed Apr 9, 2024

Unknown brake issues

NHTSA ID
11582026
Incident
Apr 9, 2024
AirbagsInterior & seats
Filed Oct 22, 2022
Crash reported1 injury reported

Prius was rear-ended at highway speeds, forcing it into the vehicle ahead of it. Airbags did not deploy, & driver's seat failed to stay locked, moving forward then rearward during crash.

NHTSA ID
11490410
Incident
Oct 22, 2022
Airbags
Filed Jan 30, 2021
Crash reported

OUR VEHICLE WAS STRUCK IN THE SIDE THIS WEEK, AND THE AIR BAGS DID NOT DEPLOY. WE WERE ON A RESIDENTIAL STREET TRAVELING AROUND 30MPH.

NHTSA ID
11390763
Incident
Jan 13, 2021
Mileage
84,000 mi
Other / unspecified
Filed Sep 17, 2019

MY VEHICLES DID NOT INDICATE THAT THE TIRE PRESSURE WAS LOW AND IT SHOULD TELL ME SINCE IT IS CERTIFIED USED. THERE WAS NO LIGHT INDICATOR OR ANYTHING AND 2 OF MY TIRES WERE LOW. AS A NEW CAR OWNER I HAD NO IDEA AND IF IT HADN'T BEEN FOR MY PARTNER I WOULD HAVE NOT KNOWN. THIS POSES AS A SAFETY HAZARD AND IF THE DEALERSHIP KNOWINGLY DID NOT CHECK FOR THIS PROBLEM THEN THAT IS NEGLIGENT KNOWING THIS WAS A PROBLEM FOR THIS YEAR MAKE AND MODEL. IT WAS STATIONARY HOWEVER I COMMUTE EVEY DAY.

NHTSA ID
11256261
Incident
Mar 27, 2019
ElectricalExterior lighting
Filed Jul 18, 2019

MY VEHICLE SHUT DOWN ON ME WHILE DRIVING. ALL LIGHTS CAME UP ON THE DASHBOARD. TOYOTA DEALERSHIP SAYS THE WIRE HARNESS NEEDS TO BE REPLACED FOR 4600 DOLLARS. COUPLE DAYS PRIOR TO VEHICLE SHUTTING DOWN, HEADLIGHTS BEGAN SHORTING.

NHTSA ID
11233065
Incident
May 7, 2019
Mileage
69,000 mi
Brakes
Filed Oct 23, 2018

THIS HAS BEEN HAPPENING SINCE ABOUT A MONTH AFTER I BOUGHT THE CAR BUT THE BRAKES HAVE BEEN MAKING AN ODD NOISE. IT DOES NOT MATTER HOW FAST OR SLOW I AM GOING BUT IT MAKES THAT NOISE AND IT MAKES THE BRAKES SLIP AND NOT COME TO A FULL STOP FAST ENOUGH. I HAVE GONE TO TOYOTA 4-5 TIMES JUST FOR THIS REASON AND ALL THEY CAN SAY IS THAT EVERYTHING IS FINE. IT CAN'T BE FINE IF THE CAR IS SLIPPING AND NOT STOPPING WHEN IT SHOULD! MIND YOU, I LIVE IN CALIFORNIA AND THERE IS ALMOST NEVER RAIN SO IT IS NOT DUE TO WET ROADS.

NHTSA ID
11142142
Incident
Aug 1, 2015
Mileage
1,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0119-15 Rev2

ENGINE

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

T-SB-0009-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0058-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Prius C by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000
2020000
2019011
2018621
2017211
2016120142.4
2015Viewing171150.4
2014320150.0
2013560153.6
2012630253.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.