Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
84
Latest May 16, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 2,820 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
27
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
23
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Toyota Prius submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 84 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 84, in the owner's own words
The contact owns a 2010 Toyota Prius. The contact received notification of NHTSA Campaign Number: 16V487000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11661544
Incident
May 16, 2025
Airbags
Filed Apr 17, 2025
Crash reported
I was hit in the back by an SUV (my speed=40 mph, the SUV's speed=70 mph). As a result of the impact, my prius flew off the road, hit the roadside railings, and then rolled over 4 times landing upside down. However, NONE of the airbags deployed. This includes the front, side, and curtain airbags. The vehicle was serviced at a Toyota dealership a few years ago where they performed the airbag recall. However, the airbags did not deploy at all. Only sheer luck saved me from death due to the airbag malfunction.
NHTSA ID
11655240
Incident
Jan 15, 2025
Airbags
Filed Oct 25, 2023
The airbag sensors for my passenger seat do not work. Regardless of if there is someone sitting in the passenger seat, buckled it, the system indicates that there is no one sitting in the seat and that they are not buckled in. This is of course a safety issue since the airbags would likely not go off even if someone was sitting in the seat. My vehicle is available for inspection upon request. They first appeared shortly after I purchased the vehicle from the last owner. The vehicle was lightly used and is very clean, and I have no reason to believe the passneger seat was abused in any way. My concern is this: this airbag sensor issue is a recall I have seen for other 2010 Toyota Priuses. I understand that in the systems, this recall does not show up for my car. However, I think it's interesting and worth looking into that I have the same make, model, and year, and my vehicle is having the exact same issues. This is an issue that was not triggered by any crash/collision, and I did not have anyone even sitting in my passenger seat prior to this issue, so it seems to be purely a system issue that I could not have prevented myself.
NHTSA ID
11551927
Incident
Sep 10, 2023
Airbags
Filed Mar 16, 2023
Thank you
NHTSA ID
11512170
Incident
Mar 16, 2023
AirbagsBrakesSeat belts
Filed Mar 4, 2023
Crash reported1 injury reported
ABS system displayed airbag symbol displayed brake symbol displayed seat belts light flashing airbag system showing off. Toyota dealership is aware of the problem with the ABS system along with the items mentioned. accident could have been avoided contact if the ABS system was working. Airbags did not deploy. Advise Toyota corporation on 27 February 2023 file number 230-227-00 2210 in regards to the ABS they were also advised of the airbag symbol displayed in the seat belt fasten flashing on driver side when an individual is seated in the car and buckled in. Vehicle has not been inspected yet however on Monday 6th of March it will be inspected by copart, by the direction of the USAA insurance company.
NHTSA ID
11510157
Incident
Mar 2, 2023
Airbags
Filed Dec 30, 2022
The driver airbag deployed without an accident while driving in the highway. The airbag deployment caused near control lost of the car. I was lucky to not have any other cars near me so I managed to get the car safely out of the highway. The airbag deployment was scary and caused me not able to see through the windshield due to the gas from the airbag.
NHTSA ID
11499493
Incident
Dec 26, 2022
Airbags
Filed Jul 10, 2022
When start the car, passenger side both "airbag off" light and "airbag on" light on for a second, then both lights off, then "airbag on" light on and keeping on.
NHTSA ID
11473171
Incident
Jul 3, 2022
Airbags
Filed Jul 6, 2022
When start the car, passenger side airbag light stays on until shut-off the engine.
NHTSA ID
11472630
Incident
Jul 3, 2022
AirbagsFuel system
Filed Dec 13, 2021
recalls.
NHTSA ID
11443715
Incident
Dec 13, 2021
Airbags
Filed Nov 18, 2021
The airbag light on my 2010 Prius intermittently goes on and off. I have brought it to Toyota as well as my mechanic to see if anyone can find the problem. I've been told I need to change the seat and or the weight sensor isn't working. When I looked at the numerous PRius websites this is unbelievably common!
NHTSA ID
11440970
Incident
Nov 1, 2021
AirbagsBrakes
Filed May 24, 2021
Crash reported
The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 30 mph, while coming to a stop on wet pavement, the vehicle failed to stop and crashed into the vehicle ahead of him. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The contact stated that whenever the roads were wet, excessive force on the brake pedal was needed to stop the vehicle. The vehicle was not taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 208,000.
NHTSA ID
11418322
Incident
Jul 1, 2018
Mileage
208,000 mi
AirbagsBrakesExterior lighting
Filed Mar 31, 2021
I INHERITED A 2010 TOYOTA PRIUS 3RD GENERATION WHEN MY MOTHER PASSED A FEW YEARS AGO. I'VE SINCE HAD SEVERAL UNNECESSARY AND COSTLY PROBLEMS WITH THE CAR AS WELL AS DEALERSHIP'S OUTLOOK, TREATMENT, AND INDIFFERENCE TO THE DANGER THAT THEIR CUSTOMERS FACE--AS MANY ALREADY HAVE. THE FOLLOWING ARE SITUATIONS THAT I'M EXPERIENCING NOW. FIRST, I WAS RECENTLY LEAVING THE PHARMACY WHEN ALL OF MY WARNING LIGHTS (ABS, BRAKE, TRACTION ) SUDDENLY CAME ON AND MY BRAKES FAILED AS I WAS HEADING HOME. I'M A SINGLE MOTHER OF A SPECIAL NEEDS CHILD AND I HAD TO GET HOME TO HER. I WAS APPROXIMATELY 1 MILE FROM MY HOME AND I WAS NEARLY IN 3 ACCIDENTS THAT COULD'VE BEEN CATASTROPHIC. THANKFULLY THE ROAD WAS DRY, CLEAR, AND WITH LITTLE TRAFFIC. WE HAVE BEEN HOMEBOUND FOR WEEKS, WITHOUT TRANSPORTATION FOR DOCTORS, FOOD, ETC. OUR VEHICLE IS OUR ONLY MEANS OF TRANSPORTATION, AND WE MUST GET TO DOCTOR APPOINTMENTS, ETC. SECOND, THE CAR HAS INEXPLICABLY STALLED TWICE. THIRD, I'M CONSTANTLY HAVING TO REPLACE LIGHTS, AND HAVE BEEN PULLED OVER BY THE POLICE FOR LIGHTS NOT WORKING. FINALLY, AN AIRBAG HAS BEEN RECALLED AND ONCE I CAN AFFORD IT I'LL GET THAT FIXED AS WELL. I SPOKE WITH MY LOCAL TOYOTA DEALERSHIPS, AND AFTER EXPLAINING THE PROBLEMS, I WAS INFORMED (SEVERAL TIMES AS I WAS REPEATEDLY TRANSFERRED) THAT I HAD TO PAY AN INSPECTION FEE THAT ALSO CHANGED WITH EACH PERSON. FINALLY, I WAS TOLD I HAD TO LEAVE MY CAR THERE FOR DAYS AND THAT I WAS GOING TO PAY THOUSANDS OF DOLLARS TO FIX THE CAR. I'M UNABLE TO PAY THAT MUCH MONEY--AND THE AMOUNT KEPT CHANGING AS WELL. I HAVE RESEARCHED THESE PROBLEMS AND NOW UNDERSTAND THE METHODOLOGY AND INTIMIDATION USED ON POOR PEOPLE SUCH AS MYSELF. TOYOTA SHOULD BE ASHAMED. FIX THESE PROBLEMS THAT WILL ENDANGER AND POSSIBLY KILL YOUR CUSTOMERS FOR NOTHING MORE THAN THEIR OWN INCOMPETENCE AND GREED.
NHTSA ID
11405865
Incident
Mar 11, 2021
Mileage
113,864 mi
AirbagsInterior & seats
Filed Mar 22, 2021
MY 2010 TOYOTA PRIUS HAS LEATHER SEATS AND THE PASSENGER SIDE LIGHT IS COMING ON. ACCORDING TO TOYOTA RECALL THERE WAS A PROBLEM WITH THE LEATHER SEATS AND CALIBRATION.THE SENSOR ON THE PASSENGER SIDE IS NOT COMMUNICATING WITH THE FRONT AIRBAG SO WHEN YOU SIT DOWN AND BUCKLE IN IT DOES NOT ACTIVATE THE FRONT AIRBAG. A SEATBELT AND AIRBAG LIGHT IS CONSTANTLY ON.
NHTSA ID
11404239
Incident
Jan 12, 2018
Mileage
77 mi
AirbagsElectrical
Filed Jul 10, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AT START-UP THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKWAY TOYOTA LOCATED AT 50 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CLOCKSPRING SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,680. *LN CONSUMER STATED PRIUS WAS NOT PART OF THE RECALL.*JB
NHTSA ID
11338581
Incident
Jul 6, 2020
Mileage
88,680 mi
AirbagsDriver assistanceOther / unspecified
Filed Mar 3, 2020
THE CAR I HAVE 3 DASH LIGHTS WE PULL THE CODE THROUGH COMPUTER IT WAS C13 91. THAT MEANS THE CAR HAVE AN ACTUATOR IT'S NOT WORKING SO THE BRAKE SYSTEM IS NOT WORKING PROPERLY AND THE ABS LIGHT TRACTION LIGHT THE BRAKE LIGHT ARE ON ALL THE TIME . SOMETIME THEY GO OFF AND SOMETIMES THEY TURN BACK ON USUALLY IT'S MORE ON TIME THAN OFF TIME. I DID RESEARCH AND FIND OUT VERY COMMON WITH 2010-2015 PRIUS MODEL WENT TO TOYOTA DEALERSHIP AT RIVERDALE WEST SPRINGFIELD MASSACHUSETTS NO HELP. IT'S A KNOWN PROBLEM THEY AGREE BUT MY CAR IS 10 YEARS OLD OR 150000 MILES OVER SO NO WARRANTY PLEASE HELP I AM A POOR UBER DRIVER 4 DAUGHTER AND WIFE I AM THE ONLY BIRD FEEDER [XXX] IS MY CELL AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11315907
Incident
Mar 3, 2020
Mileage
230,000 mi
AirbagsBody & structureElectrical
Filed Jan 22, 2020
Crash reported1 injury reported
AIR BAG DID NOT DEPLOYED AT THE TIME OF ACCIDENT. DAMAGED/RIP APART FRONT BUMPER...CAR IS TOTAL LOSS AS PER INSURANCE ADJUSTER. OTHER COLLIDED HONDA CR-V HAD ALL ITS AIR BAGS DEPLOYED. NONE ON MY PRIUS. ACCIDENT HAPPENED AT MAJOR INTERSECTION ,WHEN GREEN LIGHT TURNED ON I PADDLE MY CAR , OTHER CAR HONDA CR-V CAME AT A SPEED TO MAKE LEFT TURNED AND HIT MY FRONT BUMPER.
NHTSA ID
11301005
Incident
Jan 17, 2020
Mileage
88,500 mi
Airbags
Filed Dec 19, 2019
Crash reported1 injury reported
AIR BAGS FAILED TO DEPLOY IN CAR CRASH: MY 2010 PRIUS WAS STUCK BY ANOTHER CAR WHO RAN A RED LIGHT, IN THE FRONT RIGHT (PASSENGER SIDE). THE CAR THAT STRUCK ME WAS TRAVELING APPROX 35MPH AND PUSHED MY CAR (ALSO TRAVELING APPROX. 35MPH) INTO THE PATH OF A WOODEN TELEPHONE POLE THAT SUSPENDED THE TRAFFIC LIGHTS OVER THE INTERSECTION. MY CAR TRAVELED ABOUT 20-30 FEET FURTHER AND STOPPED WHEN MY CAR HIT THE POLE HEAD ON. THE TELEPHONE POLE BROKE IN TWO IN THE IMPACT. NONE OF MY AIR-BAGS DEPLOYED. THE POLICE REPORT IS INCORRECT REGARDING THE AIRBAGS. I HAVE CONTACTED THE POLICE DEPARTMENT TO AMEND THE REPORT. AS SEEN IN THE ACCOMPANYING PHOTOGRAPHS, THE AIR BAGS DID NOT DEPLOY, CONTRARY TO THE POLICE REPORT.
NHTSA ID
11290094
Incident
Dec 14, 2019
Mileage
128,865 mi
Airbags
Filed Oct 30, 2018
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE. THE FRONT DRIVER'S SIDE AIR BAGS DEPLOYED AS A RESULT THE CONTACT SUSTAINED A LEG INJURY. THE CONTACT WAS HOSPITALIZED AND THE DRIVER FOR THE OTHER VEHICLE HAD UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT STATED THAT SHE JUST RECEIVED A RECALL LETTER NUMBER: 16V487000 (AIR BAGS) HOWEVER, THE ACCIDENT OCCURRED BACK IN APRIL OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ID
11144198
Incident
Apr 1, 2016
Mileage
40,000 mi
Airbags
Filed Oct 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED STATED THAT NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE FALL OF 2017. THE DEALER (TOYOTA OF WARREN, 2657 NILES CORTLAND RD SE, WARREN, OH 44484) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AS OF 10/28/18 FAILED AIR BAGS HAS STILL NOT BEEN FIXED. UPDATED 11/28/18*JB
NHTSA ID
11133298
Incident
Oct 1, 2017
Airbags
Filed Oct 2, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CORNHUSKER TOYOTA, 3510 KAUFMAN AVE, GRAND ISLAND, NE 68803, (308)-382-4620) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED PARTS WERE AVAILBALE AND REPLACED. UPDATED 12/04/18 *JB
NHTSA ID
11132885
Incident
Jun 28, 2016
Airbags
Filed Sep 12, 2018
MANUFACTURER RECALL NUMBER GOU, IS IDENTIFIED ON YOUR WEBSITE AS BEING PART OF THE NHTSA RECALL NUMBER 16V487, RECALL STATUS "RECALL INCOMPLETE"
NHTSA ID
11129195
Incident
Sep 12, 2018
Mileage
55,000 mi
Airbags
Filed Jul 16, 2018
Crash reported
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
NHTSA ID
11111531
Incident
Jul 10, 2018
Mileage
167,000 mi
AirbagsBody & structureBrakes
Filed Jun 27, 2018
Crash reported4 injuries reported
I WAS ON THE FREEWAY IN TRAFFIC, GOING 60 MPH. THERE WAS ROAD CONSTRUCTION COMING UP AHEAD. I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. THE CAR DIDN'T SLOW DOWN AT ALL AND I CRASHED INTO ANOTHER VEHICLE. MY CAR WAS MANUFACTURED WHEN THE 'VOLUNTARY SAFETY RECALL' BY TOYOTA WAS SUPPOSED TO ADDRESS THIS, BUT I RECEIVED NO NOTIFICATION, NOR DID THOUSAND OAKS TOYOTA, WHERE I HAD THE CAR SERVICED, COMMUNICATE ABOUT IT. *JS
NHTSA ID
11104163
Incident
Jun 21, 2018
Mileage
89,000 mi
Airbags
Filed Jan 29, 2018
THE PASSENGER AIR BAG SENSOR IS FAULTY. I SEE THIS PROBLEM EXISTS IN THE RECALL HISTORY OF THIS MAKE AND MODEL. BUT I DON'T SEE A CURRENT RECALL FOR IT NOW. WHAT SHOULD I DO?
NHTSA ID
11065683
Incident
Nov 9, 2016
Mileage
190,000 mi
AirbagsDriver assistance
Filed Dec 6, 2017
AIRBAG LIGHT STARTED TURNING ON EVERY SO OFTEN. AFTER RECALL WORK AT DEALER, IT WENT AWAY, BUT AGAIN NOW HOLDS CONSTANT.
NHTSA ID
11052744
Incident
Oct 9, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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