Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Aug 21, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 260 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
14
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
14
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Aug 21, 2024
2 injuries reported
The contact owns a 2012 Toyota Rav4. The contact stated that while his wife was driving at 65 MPH, the air bags deployed without warning or impact. The driver sustained burns to the neck, skeletal injuries, and bruises. The passenger sustained skeletal injuries, cuts, bruises, and throat issues. Medical attention was provided to both occupants. A police report was filed. There was no reported fire or crash. The vehicle was towed to a tow plaza. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 132,000.
NHTSA ID
11609926
Incident
Aug 11, 2024
Mileage
132,000 mi
AirbagsDriver assistanceSeat belts
Filed Aug 7, 2020
Crash reported2 injuries reported
ON JUNE10TH. I HAD A MAJOIR ACCIDENT IN WHICH BOTH MY WIFE & MYSELF SUFFERED FRACTURED STERNUMS & FRACTURED RIBS. WHAT HAPPENED WAS THAT I PULLED INTO A LOT IN PRINCETON, N.J. & AFTER STOPPING TO SET MY GPS, I JUST TAPPED THE ACCELERATOR & THE CAR SHOT FORWARD, AS IF SHOT OUT OF A CANNON. WHILE STOPPED I PUT THE CAR IN REVERSE & THE CAR SHOT BACKWARDS IN THE SAME MANNER, THEREBY STRIKING A WALL. NOW I WENT FORWARD LIKE A ROCKET, WITH NO TIME TO HIT THE BRAKE, THEREBY GOING HEADFIRST INTO A PARKED CONSTRUCTION TRUCK.
NHTSA ID
11343888
Incident
Jun 10, 2020
Mileage
167,000 mi
AirbagsBrakesSeat belts
Filed Jan 9, 2020
AIR BAG LIGHT IS ON ALL THE TIME AND SEAT BELL IS FLASHING AND FRONT ROTORS EXCESSIVE RUST AND ONLY ABOUT 2 1/2 INCHES IN MIDDLE THE ROTORS.
NHTSA ID
11298112
Incident
Oct 15, 2019
Airbags
Filed Dec 21, 2019
I NOTICED THAT THE 'PASS AIR BAG OFF' LIGHT WAS ON EVEN THOUGH A PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. I TOOK IT TO THE TOYOTA DEALERSHIP THAT DIAGNOSED IT. THEY SAID THE SENSOR IN THE PASSENGER SEAT BELT BUCKLE HAD GONE BAD AND NEEDED REPLACING. WHAT BOTHERS ME IS THE FACT THAT THE AIRBAG LIGHT ON THE INSTRUMENT PANEL DIDN'T COME ON TO INDICATE THAT SOMETHING WAS WRONG. I AM NOT SURE HOW LONG I HAVE DRIVEN WITH THIS MALFUNCTION SINCE THE LIGHT THAT INDICATES THE AIR BAG BEING ON OR OFF IS OFF TO THE SIDE AND IN YELLOW RATHER THAN RED TO SHOW THAT SOMETHING IS WRONG. I HAD TO PAY FOR THE DIAGNOSIS AND REPAIR. THIS SHOULD HAVE BEEN COVERED BY AN EXTENDED WARRANTY BY THE MANUFACTURER. THE CAR ONLY HAD 67K MILES, BEING 7 YEARS OLD.
NHTSA ID
11290666
Incident
Dec 12, 2019
Airbags
Filed Nov 15, 2018
THE AIRBAG LIGHT REMAINS ON. I HAVE BEEN INFORMED THAT THIS MEANS THAT IN CASE OF A VEHICLE CRASH MY AIRBAGS WILL NOT DEPLOY. MY VIN IS NOT PART OF THE RECALL, YET I AM EXPERIENCING THE SAME PROBLEM AS OTHER RAV 4 OWNERS THAT HAVE VIN NUMBERS WITHIN THE RECALL. THE TOYOTA DEALERSHIP WANTS TO CHARGE ME $88.00 PER HALF HOUR TO DIAGNOSE THE PROBLEM. THAT'S NOT FAIR TO ME.
NHTSA ID
11151726
Incident
Oct 15, 2018
Mileage
93,500 mi
AirbagsDriver assistance
Filed Nov 28, 2016
Crash reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ID
10928212
Incident
Nov 21, 2016
Mileage
105,000 mi
Airbags
Filed Aug 23, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE DIAGNOSIS AND REPAIR INFORMATION WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
NHTSA ID
10897900
Incident
Jul 25, 2015
Mileage
18,000 mi
Airbags
Filed Apr 29, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE VEHICLE WAS INVOLVED IN A DRIVER SIDE IMPACT COLLISION WHILE DRIVING 40 MPH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT HAD NOT BEEN DETERMINED WHETHER THE VEHICLE WAS DESTROYED OR SALVAGEABLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER WAS SEVEN MONTHS PREGNANT AND REQUIRED X-RAYS DUE TO THE RISK TO THE INFANT. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
NHTSA ID
10862235
Incident
Apr 27, 2016
Mileage
59,000 mi
Airbags
Filed Mar 29, 2016
ACCORDING TO NHTSA CAMPAINGN NUMBER, MY 2012 RAV4 SHOULD HAVE BEEN RECALLED IN 2013 . I WAS NOT NOTIFIED THEN OR NEVER. I AM AFRAID TO DRIVE MY VEHICLE AND CAN'T SEEM TO GET ANY ANSWERS ABOUT MY AIRBAG. ALL I WANT TO KNOW IS WHAT KIND OF AIRBAG I HAVE AND IF IT'S MADE BY TAKADA , I WANT IT CHANGED.
NHTSA ID
10852309
Incident
Mar 29, 2016
AirbagsOther / unspecified
Filed Mar 10, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10845962
Incident
Jul 20, 2015
Airbags
Filed Mar 9, 2016
Crash reported2 injuries reported
GOT INTO A SEVERE CAR ACCIDENT. THE VEHICLE THAT HIT US WAS GOING APPROX 50MPH HEAD ON. OUR AIR BAGS DID NOT DEPLOY...UPDATED 03/15/16 *BF *TR
NHTSA ID
10845862
Incident
Mar 6, 2016
Mileage
55,000 mi
Airbags
Filed Nov 13, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ID
10790180
Incident
Feb 12, 2014
Mileage
30,000 mi
Airbags
Filed Oct 28, 2015
Crash reported
I WAS TRAVELLING NORTHBOUND ON I-85 IN THE CITY OF ATLANTA AT AROUND 55 MILES PER HOUR. A CAR FROM THE HOV LANE ABRUPTLY CHANGED LANES AT HIGH SPEED AND HIT ME ON THE DRIVERS SIDE. THIS WAS A BIG IMPACT AND DUE TO THIS MY CAR SWERVED TO THE RIGHT LANE AND HIT ANOTHER MOVING TRUCK ON ITS DRIVERS SIDE. THE CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. MY CONCERN IS THAT, DUE TO THE NATURE OF THE ACCIDENT AND THE IMPACT THE AIR BAGS OF THE CAR SHOULD HAVE DEPLOYED AND THEY DIDN'T. THIS I THINK IS A LAPSE IN THE SAFETY OF THE CAR AND IS A MATTER OF LIFE AND DEATH. THE ACCIDENT TOOK PLACE ON 10/17/2015 AROUND 7:30 AM ON I-85N IN THE CITY OF ATLANTA. I HAVE ATTACHED THE POLICE REPORT FOR REFERENCE. PLEASE INVESTIGATE THE SAME.
NHTSA ID
10786688
Incident
Oct 17, 2015
Mileage
27,000 mi
Airbags
Filed Feb 23, 2015
Crash reported1 injury reported
DRIVING ON ROAD, HEADED TOWARDS HIGHWAY. LIGHT WAS GREEN AND I CONTINUED TO FORWARD TO GET ONTO HIGHWAY. A DRIVER A COUPLE CARS AHEAD STOPPED SUDDENLY BEFORE ENTERING ONRAMP TO HIGHWAY AND I SLAMMED INTO THE BACK END OF THE TRUCK IN FRONT OF ME. THE TRUCK WAS JACKED UP SOME AND I HIT A STEEL BUMPER, WITH A TRAILER HITCH. MY CAR WAS NOT DRIVABLE, FRONT RIGHT SIDE RECEIVED MOST OF THE DAMAGE, BUT MY CAR WAS DETERMINED TOTALED AS IT HAD MORE THAN $14,000 DAMAGE. THE ENGINE WASN'T DAMAGED, THE WINDSHIELD FLUID WAS STILL IN THE CONTAINER, THE BATTERY WASN'T DAMAGED, YET THE CAR WAS TOTALED. THE DRIVER OF THE OTHER CAR TOOK OFF AFTER I HIT HIM. IN THE QUESTION ABOVE, I CHECKED THE AFFECTED PARTS AS THE AIRBAGS, BECAUSE THAT'S WHERE MY CONCERN IS. THE AIRBAGS DIDN'T DEPLOY AND I RECEIVED WHIPLASH WITH A TORN LIGAMENT IN MY NECK. I HAVE ADDITIONAL INJURIES ON MY KNEE, AS MY KNEE SLAMMED INTO SOMETHING, STEERING WHEEL, BOTTOM OF DASHBOARD OR SOMETHING. ALL ARE CONSIDERED MINOR INJURIES, AS I WALKED AWAY. BUT I'M STILL CURRENTLY IN PAIN, WITH REGULAR HEADACHES. DON'T UNDERSTAND WHY THERE COULD BE SO MUCH DAMAGE ON MY CAR TO TOTAL IT AND YET THE AIRBAGS DIDN'T INFLATE. THE COLLISION SHOP WAS UNSURE AS WELL. *TR
NHTSA ID
10690013
Incident
Sep 4, 2014
Mileage
46,339 mi
Airbags
Filed Oct 14, 2014
Crash reported2 injuries reported
MY TOYOTA RAV4 WAS INVOLVED IN AN ACCIDENT WHERE IT WAS STRUCK ON THE PASSENGER DOOR CAUSING MY CAR TO ROLL ON ITS SIDE, DEPLOYING THE CURTAIN AIRBAGS BUT THE SIDE AIRBAGS WERE NEVER DEPLOYED CAUSING ADDITIONAL INJURIES TO THE OCCUPANTS. *TR
NHTSA ID
10644662
Incident
Oct 9, 2014
Mileage
16,500 mi
Airbags
Filed May 28, 2014
Crash reported1 injury reported
I HAD A SEIZURE WHILE DRIVING DOWN A ROAD, STOPPED BY A PALM TREE. IT HIT THE CAR ON THE RIGHT FRONT. UNFORTUNATELY, THE AIR BAG DID NOT DEPLOY, PERHAPS FOR GOING TO SLOW OR NOT. I WILL SAY THAT THE PALM TREE STOPPED THE CAR. I WAS MOVING FORWARD, AND THE VEHICLE WAS STOPPED BY THE TREE. I FRACTURED MY SHOULDER. I DISLOCATED MY SHOULDER, AND BRUISED SEVERAL RIBS. I WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. I WAS IN A HOSPITAL FOR FIVE DAYS, SURGERY TOOK PLACE THERE. I WAS UNABLE TO WORK FOR TWO AND A HALF MONTHS. *TR
NHTSA ID
10594576
Incident
Dec 2, 2012
Mileage
12,000 mi
Airbags
Filed Mar 2, 2014
Crash reported
LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR
NHTSA ID
10566670
Incident
Feb 14, 2014
Mileage
19,000 mi
Airbags
Filed Nov 12, 2013
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A LACERATION TO THE LEFT COLLAR BONE DUE TO THE TIGHTNESS OF THE SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSES AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
NHTSA ID
10551943
Incident
Nov 3, 2013
Mileage
11,000 mi
Airbags
Filed May 14, 2013
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO A POLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB AND STERNUM INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. UPDATED 06/18/13*LJ UPDATED 06/20/2013 *JS
NHTSA ID
10511923
Incident
May 3, 2013
Mileage
32,000 mi
Airbags
Filed Apr 12, 2013
I READ IN THE NEWS TWO DAYS AGO THAT MY TOYOTA RAV4 PURCHASED 9/7/12 WAS PUT ON RECALL FROM THE TOYOTA COMPANY ON JAN. 16, 2013 FOR AN AIRBAG PROBLEM. NO ONE HAS CONTACTED ME ON THIS MATTER. I HAVE ATTEMPTED TO CONTACT TOYOTA IN REFERENCE TO THIS PROBLEM BUT NO ONE HAS RETURNED AN ANSWER. PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10506049
Incident
Jan 16, 2010
AirbagsBrakesDriver assistance
Filed Jan 27, 2013
Crash reported
WHILE ATTEMPTING TO ROLL THE VEHICLE FORWARD TO CLEAR A DOORWAY, THE VEHICLE JUMPED FORWARD ABOUT 6 FEET. AT THAT TIME I PULLED MY FOOT OFF THE GAS AND PUSHED THE BRAKE PEDAL TO THE FLOOR. THE VEHICLE STOPPED MOMENTARILY, THEN BEGAN TO ACCELERATE PICKING UP SPEED RAPIDLY AS EVIDENCED BY THE REVVING OF THE ENGINE. I CONTINUED TO PUMP THE BRAKE SINCE HOLDING IT TO THE FLOOR WAS DOING NOTHING. BY THIS TIME I HAD GONE THROUGH A CHAIN LINK FENCE, THROUGH A DITCH OVER A CURB AND CONTINUED TO PICK UP SPEED TO PASS THROUGH A CONCRETE BLOCK WALL AND INTO THE BACK OF A PARKED R.,THE VEHICLE IMPALING ITSELF ON THE STEEL PIPES OF A MOTORCYCLE CARRIER ATTACHED TO THE BACK OF THE R.V. THE VEHICLE COULD NOT MOVE ANY FURTHER BUT THE ENGINE WAS STILL REVVING. NEEDLESS TO SAY THE RAV4 WAS TOTALED AND AMAZINGLY I SUFFERED ONLY MINOR BUMPS AND BRUISES. AT NO TIME DID ANY OF THE AIR BAGS DEPLOY. *TR
NHTSA ID
10494883
Incident
Jan 11, 2013
Mileage
5,012 mi
AirbagsBody & structureBrakes+1 more
Filed Dec 24, 2012
Crash reported
I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR
NHTSA ID
10490026
Incident
Dec 21, 2012
Mileage
27,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own