Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
56
Latest Mar 25, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 260 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
14
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2012 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 56 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 56, in the owner's own words
Over the last several years, I have experienced a minimum of four, possibly one or two more, incidents of this vehicle accelerating at a high rate while I have had my foot on the brake. In all of these cases, I was braking to come to a stop - braking quickly and hard in a couple cases. While braking and slowing, my engine revved/accelerated at a very high rate. In all of these incidents, I changed gears to neutral, and the acceleration stopped. These incidents were random and very far apart from one another in terms of time. In all cases, my foot was firmly (and only) on the brake pedal, and my floor mat was in the proper position and secure. There was nothing in contact with the acceleration pedal. On Monday, March 10, 2025, I got into my car in our garage to go to work. The car started normally. When I put my car into reverse, the engine started revving/accelerating at a very high rate and it was lurching, like it was trying to move. Luckily, my foot was firmly on the brake, and the brake held. I quickly put the car back into park, and the engine began revving/accelerating at an even higher rate. I then turned the car off. Again, I checked my floor mat, and it was in place and secured, my foot was only on the brake pedal, and there was nothing touching the acceleration pedal. This was a frightening experience, and at that point I decided that I would never drive this car again. If I did not have my brake firmly engaged, my car would have shot out of my garage when I put it in reverse. Upon researching the problem, my husband and I read about the unintended acceleration that many people have experienced with Toyotas, causing numerous deaths and injuries, and about the class action law suit with Toyota. Although the investigation seemed to chalk the incidents up to "user error" - foot being on the wrong pedal, floor mats affecting the acceleration pedal, etc. - I know with 100% confidence that none of these were the case. I will be notifying Toyota, as well.
NHTSA ID
11650394
Incident
Mar 10, 2025
AirbagsDriver assistanceSeat belts
Filed Aug 7, 2020
Crash reported2 injuries reported
ON JUNE10TH. I HAD A MAJOIR ACCIDENT IN WHICH BOTH MY WIFE & MYSELF SUFFERED FRACTURED STERNUMS & FRACTURED RIBS. WHAT HAPPENED WAS THAT I PULLED INTO A LOT IN PRINCETON, N.J. & AFTER STOPPING TO SET MY GPS, I JUST TAPPED THE ACCELERATOR & THE CAR SHOT FORWARD, AS IF SHOT OUT OF A CANNON. WHILE STOPPED I PUT THE CAR IN REVERSE & THE CAR SHOT BACKWARDS IN THE SAME MANNER, THEREBY STRIKING A WALL. NOW I WENT FORWARD LIKE A ROCKET, WITH NO TIME TO HIT THE BRAKE, THEREBY GOING HEADFIRST INTO A PARKED CONSTRUCTION TRUCK.
NHTSA ID
11343888
Incident
Jun 10, 2020
Mileage
167,000 mi
BrakesDriver assistance
Filed Jun 30, 2020
Crash reported
WHEN PULLING MY 2012 TOYOTA RAV4 INTO A PARKING SPACE AT VERY LOW RATE OF SPEED, I TAPPED THE BRAKE PEDAL AND THE ENGINE IMMEDIATELY STARTED ROARING AND ACCELERATING OUT OF CONTROL. THE CAR JUMPED THE CURB THAT WAS DIRECTLY IN FRONT OF THE PARKING SPOT, CROSSED THE ROAD, JUMPED ANOTHER CURB, AND LANDED IN A MUDDY RAVINE. THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP TO BE REPAIRED AND THE TECH COULDN'T FIND ANYTHING WRONG WITH THE BRAKES. I REPORTED THE INCIDENT TO TOYOTA. THEY SENT AN INVESTIGATOR. THEY CLAIM THE EDR DETECTED NO DEFECTS IN THE VEHICLE AND BLAMED IT ON EITHER ME MISTAKING THE ACCELERATOR FOR THE BRAKES OR MY CUSTOM FITTED, LOCK-IN WEATHERTECH FLOOR MAT WHICH HAS BEEN IN PLACE SINCE DAY ONE OF OWNING THIS VEHICLE SINCE 2012. I HAD NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS AND I HAVE ALWAYS LOVED MY CAR BUT AM NOW TERRIFIED THAT IT WILL ACCELERATE ON IT'S OWN AGAIN. *TR
NHTSA ID
11331764
Incident
Mar 4, 2020
Mileage
83,000 mi
BrakesDriver assistance
Filed Dec 17, 2019
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BALL TOYOTA OF CHARLESTON (1905 PATRICK ST PLAZA, CHARLESTON, WV 25387, (304) 513-3777) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT STATED THAT TOYOTA CORPORATION SENT AN ENGINEER TO RETRIEVE DATA FROM THE VEHICLE DATA RECORDER, BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 33,450. *LN *TP THE CONSUMER STATED INSPECTION WAS PERFORMED IN SEPT 2019 AND NO DEFECT WAS FOUND IN VEHICLE. AND LAST INCIDENT WAS ON DECEMBER 16TH AND BRAKES/TIRES WERE REPLACE A MONTH PRIOR. *PM
NHTSA ID
11289594
Incident
Dec 16, 2019
Mileage
33,450 mi
Driver assistanceFuel systemPowertrain (other)
Filed Dec 1, 2019
3 WEEKS AFTER THE 50,000 MILE SERVICE, ON OCTOBER 22 2019, I WAS DRIVING 35 MPH ON SOQUEL AVENUE, WHEN THE CAR BECAME UNRESPONSIVE, I LOST ALL POWER AND CONTROL OF THE VEHICLE, AND "CHECK EV SYSTEM" CAME ONTO THE INSTRUMENT CLUSTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD INTO A BUS STOP, TURNED THE CAR OFF, AND HAD THE CAR TOWED INTO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO REPLICATE THE SYMPTOM AND INFORMED ME THAT IT WAS DUE TO THE 12V BATTERY. THEY REPLACED IT AND ASSURED ME THE ISSUE WOULD NOT HAPPEN AGAIN. ON NOV 11, 2019, THE ISSUE HAPPENED AGAIN WHILE I WAS ON THE HIGHWAY THIS TIME. I HAD THE CAR TOWED IN AGAIN TO TOYOTA, WHO INFORMED ME THAT "SOME RAV4 EVS HAVE BEEN IN THE SHOP FOR MONTHS, UNABLE TO BE DIAGNOSED". I RESEARCHED THE SYMPTOM ONLINE AND FOUND THAT IT RELATED TO A 2015 RECALL THAT RELATED TO THE ELECTRIC TRACTION MOTOR. TOYOTA'S DESCRIPTION OF THE F01 RECALL: IN THE INVOLVED RAV4 EV'S, COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY, WHICH IS PART OF THE PROPULSION SYSTEM, MAY CAUSE THE VEHICLE TO SHIFT TO 'NEUTRAL' DUE TO A SOFTWARE ISSUE. THIS CONDITION WILL ALSO TRIGGER A 'CHECK EV SYSTEM' WARNING MESSAGE ON THE INSTRUMENT PANEL AND TURN ON A MALFUNCTION INDICATOR LAMP. IF THE VEHICLE SHIFTS TO 'NEUTRAL', THIS WILL RESULT IN A COMPLETE LOSS OF DRIVE POWER, WHICH CAN INCREASE THE RISK OF A CRASH. I INFORMED THE DEALERSHIP THAT MY SYMPTOMS MATCHED UP WITH RECALL EXACTLY, AND THEN WAS TOLD THAT IT HAD NOTHING TO DO WITH THIS AS THIS RECALL HAD BEEN PERFORMED ON APRIL 18 2016 WHEN I HAD MY CAR IN. UPON FURTHER QUESTIONING, I WAS ALSO TOLD THAT SOME OF THE RAV4 EVS HAD HAD THEIR MOTORS REPLACED AS PART OF THIS RECALL, IN ADDITION TO THE SOFTWARE CHANGE, BUT MINE HAD NOT. TOYOTA FAILED TO RECOGNIZE THIS FLAW NOT ONCE BUT TWICE AND I AM SEEKING COMPENSATION FOR FAILURE TO PROPERLY RECOGNIZE AND ADDRESS A KNOWN ISSUE.
NHTSA ID
11283129
Incident
Oct 22, 2019
Mileage
53,000 mi
Driver assistance
Filed Sep 5, 2019
MY RAV4 ACCELERATES EXCESSIVELY OUT OF THE BLUE, IN A DANGEROUS MANNER FAR EXCEEDING ANY NEED TO MAINTAIN THE SET SPEED. SLAMMING ON THE BRAKES IS THE ONLY WAY TO STOP IT IS HAPPENING MORE FREQUENTLY. IN A DAY AND A HALF OF HIGHWAY DRIVING IT HAPPENED THREE SEPARATE AND RANDOM OCCURRENCES YESTERDAY, SEP 4TH AND TODAY SEP 5TH, 2019. FOR EXAMPLE I WAS DRIVING ON I-44 EASTBOUND AT CRUISE CONTROL OF 70 MPH. AND AS I WAS GOING ALONG IT HAD ACCELERATED TO 75 BEFORE I RECOGNIZED WHAT WAS HAPPENED AND SLAMMED AGGRESSIVELY ON THE BRAKE PEDAL OR IT WOULD HAVE SURPASSED 85 MPH EASILY. IT PUT ME IN DANGER OF HAVING AN SERIOUS ACCIDENT WITH A SEMITRAILER IN JULY. I SOUGHT ANSWERS FROM A MECHANIC TODAY. HE SAID IT SOUNDED SIMILAR TO WHAT HAS HAPPENED TO OTHER TOYOTA MODELS. BECAUSE OF THIS SIMILARITY, I AM REPORTING MY EXPERIENCES TO THE NHTSA NOW. YOURS TRULY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11253528
Incident
Sep 5, 2019
Mileage
114,000 mi
Driver assistanceElectricalEngine
Filed Jul 7, 2019
2012 RAV4 - FOR NO APPARENT REASON MY CHECK ENGINE LIGHT, TRAC OFF LIGHT AND 4X4 LIGHT HAVE BEEN COMING ON FOR A FEW DAYS, THEN OFF, THEN ON, ETC. WE GOT A CODE OF P0607, BUT THE CAR IS SHOWING NO SYMPTOMS ASSOCIATED WITH THAT CODE ERROR. THE VEHICLE IS DRIVING FINE. I HAVE CHECKED THE BATTERY CONNECTION AND THE GAS CAP. BASED ON A LARGE NUMBER OF ONLINE COMPLAINTS, I WOULD ASK THAT NHTSA SERIOUSLY LOOK INTO THIS ISSUE AND STRONGLY CONSIDER A RECALL THAT WILL ACTUALLY FIX THE PROBLEM FOR OWNERS. THERE HAVE BEEN A NUMBER WHO HAVE TAKEN THE VEHICLE IN FOR REPAIR, ONLY TO HAVE THE LIGHTS BACK ON A FEW DAYS LATER. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS.
NHTSA ID
11229921
Incident
May 25, 2019
Mileage
85,000 mi
Driver assistanceElectrical
Filed May 21, 2019
FOUR-WHEEL DRIVE, TRACTION STABILITY, CHECK ENGINE LIGHT ALL WENT ON AND WILL NOT SHUT OFF. DRIVING IN 4-WHEEL DRIVE PUT STRAIN ON ENGINE. PLUS THERE ARE MANY COMPLAINTS ABOUT THIS SITUATION. $545 FOR SERVICE IS COST FOR COMMON TO THIS CAR ISSUE. SEE FORUM LINK: HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.RAV4WORLD.COM/FORUMS/96-4-3-GENERAL/196945-4WD-STUCK.HTML%3FAMP=1
NHTSA ID
11208911
Incident
May 20, 2019
Mileage
47,000 mi
Driver assistanceEngine
Filed Mar 7, 2019
MARCH 06 2019 WHEN I WAS DRIVING HOME FROM WORK ALL THREE LIGHTS, THE CHECK ENGINE LIGHT, 4WD LIGHT, AND THE TRACTION CONTROL LIGHT ALL CAME ON. WE ARE RELIGIOUS WITH OUR SERVICE WITH DEANSHIP. BIG COMMUNITY OF PEOPLE COMPLAINED OF FOLLOWING WEBSITE. I BELIEVE THIS IS ISSUE WITH TOYOTA HOW THEY BUILD THERE PRODUCT. WWW.CARGURUS.COM/CARS/DISCUSSION-D306_DS582579
NHTSA ID
11184813
Incident
Mar 6, 2019
Mileage
60,000 mi
Driver assistance
Filed Feb 6, 2019
I WAS COMING TO A STOPLIGHT AND PRESS THE BRAKES THE CAR CAME TO STOP THEN THE ENGINE REVVED UP VERY FAST. MY FOOT WAS ON THE BRAKES BUT THE ENGINE WAS REVVING VERY FAST THAT I HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE FROM MOVING FORWARD. I PUT THE CAR IN PARK THEN THE ENGINE STOP REVVING.
NHTSA ID
11174879
Incident
Jan 22, 2019
Mileage
43,000 mi
Driver assistance
Filed Jan 29, 2019
I WAS COMING TO A STOPLIGHT AND I PUT MY FOOT IN THE BRAKE PEDAL. THE CAR SLOWED DOWN, CAME TO A STOP BUT THEN WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE REVED UP TO 3000 RPM. THE BRAKES WERE BARELY ABLE TO KEEP THE CAR STOPPED SO I HAD TO PUT THE EMERGENCY BRAKE ON. I WAS IN DRIVE THE WHOLE TIME. ONCE THE LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE PEDAL AND ONTO TO GAS PEDAL AND THE RPM'S DROPPED BACK TO 1000. IT HASN'T HAPPENED SINCE THEN. TOOK IT TO MY MECHANIC AND SAID THEY COULDN'T REPLICATE THE PROBLEM SO THEY COULDN'T FIX ANYTHING.
NHTSA ID
11172974
Incident
Jan 8, 2019
Mileage
55,000 mi
Driver assistance
Filed Oct 22, 2018
VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION WHEN EXITING THE HIGHWAY AND MAKING A TURN. RPM WENT UP TO 7,000 UNTIL THE VEHICLE WAS TURNED OFF. THE ACCELERATOR PEDAL WAS DEPRESSED FULLY SEVERAL TIMES WHILE THE CAR WAS SUSPENDED AND TURNED OFF AND STARTED BACK ON WITH THE BRAKE PEDAL FULLY DEPRESSED TO ENSURE PROPER SAFETY MEASURES IN CASE THE VEHICLE JOLTS FORWARD. NO ACCIDENT OR INJURIES OCCURRED DURING THE INCIDENT AS THE VEHICLE WAS PUT TO A STOP SAFELY BEFORE OTHER PARTIES WOULD BE INVOLVED. LOCAL DEALERSHIP DOESN'T WANT TO TAKE IT IN FOR PROPER INSPECTION WITHOUT A DIAGNOSTIC PAYMENT.
NHTSA ID
11141880
Incident
Oct 21, 2018
Driver assistance
Filed Jul 24, 2018
I WAS IN A PARKING AREA LOOKING FOR A PARKING SPOT. I HAD JUST DRIVEN UP A SLIGHT INCLINE AND CRESTED THE TOP WHEN I SPOTTED AN OPEN SPACE ON THE LEFT. I BRAKED SLIGHTLY TO TURN INTO THE SPOT, LIFTED MY FOOT OFF THE BRAKE BUT KEPT IT COVERED AND MADE THE LEFT TURN INTENDING TO COAST INTO THE SPOT. IN THE MIDDLE OF THE TURN THE VEHICLE INEXPLICABLY ACCELERATED AT WHICH POINT I SLAMMED MY FOOT ON THE BRAKE ENDING UP CROSS WAYS IN THE PARKING SPOT AND JUST SHORT OF A PARKING SIGN IN FRONT ON THE CURB. THE ENGINE IMMEDIATELY RETURNED TO IDLE SPEED. THE THROTTLE PEDAL, WHICH IS TOP MOUNTED, WAS EXAMINED AND FOUND TO BE CLEAR AND FREE. NO IDEA WHAT MIGHT BE THE CAUSE, MOST LIKELY ELECTRONICALLY RELATED. FRIGHTENING SITUATION.
NHTSA ID
11113373
Incident
Jul 24, 2018
Mileage
68,151 mi
BrakesDriver assistance
Filed Feb 21, 2018
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING AT A LOW SPEED AND DEPRESSING THE BRAKE PEDAL TO STOP, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CENTRAL MAINE TOYOTA (15 AIRPORT RD, WATERVILLE, ME 04901, PHONE NUMBER: (207) 872-5444) WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,500. *TT *TR
NHTSA ID
11074050
Incident
Feb 9, 2018
Mileage
66,500 mi
Driver assistance
Filed Dec 21, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE AT A COMPLETED STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ID
10936736
Incident
Nov 14, 2016
Mileage
39,000 mi
Driver assistance
Filed Dec 19, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
NHTSA ID
10936234
Incident
Dec 8, 2015
Mileage
52,000 mi
AirbagsDriver assistance
Filed Nov 28, 2016
Crash reported
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ID
10928212
Incident
Nov 21, 2016
Mileage
105,000 mi
BrakesDriver assistance
Filed Oct 24, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB
NHTSA ID
10918479
Incident
Oct 3, 2016
Mileage
40,000 mi
Driver assistance
Filed Aug 18, 2016
Crash reported
WHILE STOPPED IN A LEFT TURN LANE AT A MAJOR CITY INTERSECTION BEHIND A LINE OF ABOUT 6 STOPPED CARS, THE ENGINE SUDDENLY BEGAN TO RACE AT HIGH SPEED. THE CAR MOVED FORWARD AND HIT THE REAR OF THE CAR IN FRONT BEFORE I COULD DEPRESS THE BRAKE HARD. I DID THAT, PUT THE CAR INTO NEUTRAL, APPLIED THE EMERGENCY BRAKE, AND TURNED THE ENGINE OFF AT THE IGNITION KEY BEFORE CHECKING ON THE CONDITION OF THE FOLKS IN THE CAR IN FRONT. THERE WAS NO WAY THAT I COULD HAVE MISTAKEN WHICH PEDAL WAS WHICH, AS I WAS ALREADY DEPRESSING THE BRAKE PEDAL TO KEEP FROM MOVING.
NHTSA ID
10897029
Incident
Aug 18, 2016
Mileage
9,500 mi
Driver assistance
Filed Jun 24, 2016
I WAS DRIVING IN HEAVY TRAFFIC AT APPX: 35-40MPH. ON US INTERSTATE #66. THE WEATHER WAS CLEAR, AND THE ROAD WAS RELATIVELY LEVEL. AS THE OTHER CARS SLOWED, I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR SURGED FORWARD. UPDATED 01/11/17*LJ I --LITERALLY--HAD TO STAND ON THE BRAKE AS THE ENGINE SURGED. I MANAGED TO PUSH THE SHIFTER INTO PARK. THE ENGINE CONTINUED TO RACE BUT, WHEN I PUMPED THE ACCELERATOR SEVERAL TIMES, THE ENGINE SPEED DROPPED BACK TO IDLE. I DID NOT HIT ANY OTHER VEHICLE OR OBJECT. I HAVE HAD TWO (2) SIMILAR INCIDENTS IN THE LAST 5-6 MONTHS-- BUT THIS IS THE FIRST TIME THAT I REPORTED IT--TO BOTH NHTSA AND TOYOTA. I TOOK IT TO THE TOYOTA DEALERSHIP, EXPECTING A QUICK FIX BUT INSTEAD, THE DEALERSHIP PERSONNEL BECAME DEFENSIVE, CLAIMED THAT THE WELL KNOWN HISTORY OF TOYOTA ACCELERATION PROBLEMS WAS A FRAUD. NEVERTHELESS, THEY HAD A PREPRINTED" UNEXPECTED ACCELERATION" REPORT FORM WHICH THEY FILLED OUT WITH MY "VERBATIM" ACCOUNTS. UPDATED 06/13/18*JB
NHTSA ID
10876447
Incident
Jun 10, 2016
Mileage
22,000 mi
Driver assistance
Filed Jun 14, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER WROTE IN ON BEHALF OF HER MOTHER. THE CONSUMERS MOTHER EXPERIENCED SUDDEN ACCELERATION ON THE DIFFERENT OCCASIONS. EACH TIME, WHEN HER MOTHER APPLIED THE BRAKE, THE VEHICLE SHUDDERED AND THEN ACCELERATED ON ITS OWN AND ON EACH OCCURRENCES, HER MOTHER WAS ABLE TO TURN THE IGNITION OFF TO STOP THE VEHICLE. UPDATED 10/06/16.*JB
NHTSA ID
10874108
Incident
May 12, 2016
Mileage
55,000 mi
Driver assistance
Filed May 6, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHUTTING IT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.
NHTSA ID
10863610
Incident
Dec 15, 2015
Mileage
39,800 mi
Driver assistance
Filed Jan 4, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10817659
Incident
Nov 16, 2015
Driver assistance
Filed Dec 21, 2015
12/21/15 - MY VEHICLE WAS STATIONARY. I JUST FINISHED REFUELING AND STARTED THE CAR. I HAD MY RIGHT FOOT ON THE BRAKE, AND SWITCHED FROM PARK TO DRIVE. MY LEFT FOOT STAYED ON THE FLOOR, TO THE LEFT OF THE BRAKE PEDAL. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I PRESSED EXTREMELY HARD ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD, AND COULD HEAR AND FEEL THE ENGINE AND BRAKE FIGHTING EACH OTHER. THIS LASTED APPROXIMATELY 3 SECONDS AND THE ENGINE RETURNED TO IDLE. THE BRAKE AND ACCELERATOR PEDALS ARE NOT THAT CLOSE, IT WOULD BE IMPOSSIBLE TO PRESS BOTH AT THE SAME TIME.
NHTSA ID
10811522
Incident
Dec 21, 2015
Mileage
53,700 mi
BrakesDriver assistanceExterior lighting
Filed Jun 23, 2015
Crash reportedFire reported
WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?
NHTSA ID
10726994
Incident
Jan 9, 2015
Mileage
50,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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