2011 Toyota Sienna Body & structure Problems

Leaking water into passenger side during rain. Many have reported the same issue. Seems to be some loose seals on the roof.

NHTSA ID

11657408

Incident

Apr 7, 2018

The contact owns a 2011 Toyota Sienna. The contact stated that while driving 55 MPH, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.

NHTSA ID

11649207

Incident

Mar 18, 2025

Mileage

135,000 mi

The contact owns a 2011 Toyota Sienna. The contact stated that the rear driver's side sliding door had failed to close or latch securely while closing the door manually or while using the power door switch button. The vehicle was taken to C&C Auto, where the door motor and belt were replaced, and other unknown repairs were performed. The door was repaired. Additionally, the contact stated that the rear passenger's side sliding door had failed to open and close as needed. The contact stated that the door was currently closed and would not open. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be repaired under NHTSA Campaign Number: 16V858000 (Structure); because the VIN was not included in the recall. Additionally, the contact stated that the TPMS had failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.

NHTSA ID

11624796

Incident

Nov 12, 2024

Mileage

146,000 mi

I was pulling my 2011 Toyota Siena into a parking space. My foot was on the brake and the car was going about 5 mph. The car made a slight sound, along with a perceptible yet small physical shift, and (while my foot was on the brake) independently accelerated with tremendous force. It was like it was ignited. The car hit a concrete pole and was totaled. The acceleration over-rode the brake. No one was hurt. The concrete pole averted what could have been a catastrophic accident, had we hit pedestrians, or had we rear ended a car or truck on the freeway. The brakes failed as the car jumped into independent acceleration. My safety and the safety of my passenger were both at risk. As I said, in a different situation, we might have hit pedestrians, or gone through the wall of the grocery store and hit customers. The concrete pole saved us and others. The mechanic at the service center where the car was towed said it was impossible to discern if there had been a failure in the system of the car - though clearly both my passenger and myself experienced that failure in the car's ability to override an independent, forceful acceleration not caused by the driver. There was no warning of any kind. On the Edmunds site, there are many, many testimonials by other drivers of the Toyota Siena of similar, frightening experiences of independent acceleration. It is terribly dangerous and should be investigated. If there is not a recall on this vehicle, there should be. This is a potentially catastrophic defect.

NHTSA ID

11605251

Incident

Jul 12, 2024

The contact owns a 2011 Toyota Sienna. The contact stated while parked on a slight hill, her granddaughter opened the power sliding door to enter the vehicle however, the door did not latch or lock in place, causing the door to close independently while her granddaughter was entering the vehicle. The vehicle was not taken to the dealer but was previously repaired under a Toyota Customer Support Program where two hinges for the power sliding door were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

NHTSA ID

11568528

Incident

Jan 24, 2024

Mileage

125,000 mi

I have a Toyota Sienna 2011 XLE for 4 years and both doors stops randomly when opening and closing. My daughter was stuck in the car at least 10 times. She afraid to use the car because she repeatedly in danger of falling, the beep sound comes and the door stops suddenly. I used to drove my car leaving my door open once, because the door stuck and I couldn’t realize till I drove. I was lucky, my door didn't hit anyone or any car in the parking lot. The people were looking at my car with scary eyes. Obviously, It creates a safety risk for my family and the people around me. Because a lot of people have the same door problem, I informed Toyota. They responded, they have an extended coverage for the Power Sliding Door Cable Sub-Assembly but it’s expired on 09/16/2021. They know the problem and solved it temporarily without informing the owners and now they said, it’s over, you need to pay it. I am not asking for my seat covers replaced. It’s definitely a security issue, a suddenly stuck door can harm/kill passengers and people around. Toyota knows the problem but refuses to solve it. I don’t want to drive this car with knowing the risk of hurting anyone especially my 6 years old daughter. It’s so shame one of the biggest companies of the world produces risky cars and they continue to sell them with knowing. They shouldn’t risk the people in United States easily like that.

NHTSA ID

11488022

Incident

Aug 1, 2022

Like other Toyota Sienna owners, our backseat power doors stopped working. It doesn't close or open. I am really afraid of if we make an accident and can't open the door to move out my child safely. It's a common error in Toyota Sienna s .

NHTSA ID

11477278

Incident

May 1, 2022

Safety issue: can't open gas door, can't open sliding door Gas door cover on the driver's side will not completely latch (faulty hinge issue? ) which prevents the sliding door from opening. Sliding door has issues in moving back and forth. Apparently there was a recall for this issue and I was never notified. When I researched the issue, I found that there was a recall but because my recall is just out of the 10 year time frame, Toyota states they won't pay for the repair of the faulty mechanism and that I have to pay for it out of pocket. Considering there has been a pandemic for the since March 2020, it's hard to believe that they wouldn't honor the repair when I called about it in December. I made a phone complaint to Toyota at the end of December 2021 and no one has returned my call.

NHTSA ID

11449037

Incident

Dec 27, 2021

The contact owns a 2011 Toyota Sienna. The contact stated the power sliding door opened approximately nine inches and stopped without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure). The failure mileage was approximately 101,000.

NHTSA ID

11432870

Incident

Sep 6, 2021

Mileage

101,000 mi

THE DRIVER'S SIDE SLIDING DOOR IS BROKEN. WE CLICKED THE BUTTON TO OPEN IT AND THE CABLE SNAPPED. THE CAR WAS PARKED AND STILL IN A PARKING SPOT ON THE SIDE OF THE ROAD.

NHTSA ID

11355121

Incident

Sep 4, 2020

Mileage

151,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNINGS LIGHT ILLUMINATED WITH A BEEPING SOUND. THE VEHICLE WAS TAKEN TO THE VOSS TOYOTA (2110 HELLER DR, BEAVERCREEK, OH 45434, (937) 431-2100), WHERE A TECHNICIAN TEST DROVE THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS) AND PRIOR TO THE REPAIRS THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.

NHTSA ID

11323515

Incident

Mar 3, 2020

Mileage

161,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO JOHNTSTONS TOYOTA LOCATED AT (5021 NY-17M, NEW HAMPTON, NY 10958, (845) 374-8600) WHERE THE TECHNICIAN WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND RECEIVED THE RECALL REPAIR HOWEVER, THE FAILURE RECURRED. THE UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 297,000.

NHTSA ID

11318296

Incident

Jun 1, 2015

Mileage

297,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE CONTACT ENTERED THE VEHICLE WHILE HOLDING ONTO THE PASSENGER SIDE ROOF HANDLE, THE HANDLE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

NHTSA ID

11254083

Incident

Sep 1, 2019

Mileage

86,000 mi

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. -PASSENGER SIDE DOOR DID NOT CLOSE. -THE BATTERY WAS DRAINED. -LATCH FAILURE. THE CONTACT STATED THAT AFTER DRIVING ACROSS COUNTRY, THE PASSENGER SIDE DOOR DID NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

NHTSA ID

11253447

Incident

Jul 25, 2019

Mileage

79,000 mi

MY VAN CUT ON FIRE LAST SATURDAR, SEPTEMBER 1ST 2019. FOR NO APPARENTLY REASON. I DROVE ABOUT 5 MILES FROM MY HOUSE TO THE GROCERY STORE, WHEN I NOTICE THE SMOKE, I FIRST THOUGH WAS THE CAR IN FRONT OF ME. BUT WAS SMOKE COMING FROM MY HOOD. I WAS JUST ABOUT TO STOP AT A STOP SIGH AND I LOOK THE TEMPERATURE GATE AND IT WAS FINE, TURN OF THE CAR AND PEOPLE FROM THE PARKING LOT WAS ALREADY YELLING FOR ME TO GET OUT OF THE CAR. MORE THAN 2/3 OF THE VAN WAS TOTALLY DESTROYED IN THE FIRE.

NHTSA ID

11253099

Incident

Sep 1, 2019

Mileage

110,000 mi

THE SLIDING DOOR BEHIND THE DRIVERS SEAT WILL NOT OPEN MORE THAN 8 ". THAN AN ALARM DINGS UP FRONT

NHTSA ID

11202910

Incident

Apr 18, 2019

Mileage

71,000 mi

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE BECAME FRAYED TO THE POINT THAT THE DOOR WOULD NOT OPEN EITHER AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY ISSUE AS CHILDREN CAN GET TRAPPED IN THE VAN AND BE UNABLE TO EXIT IN AN ACCIDENT. A QUICK SEARCH ONLINE SHOWS THAT THIS IS A COMMON PROBLEM WITH THE TOYOTA SIENNA VAN. THE FIX IS VERY EXPENSIVE: THE PART ALONE IS $800 AND IT REQUIRES 5-6 HOURS OF LABOR. THIS SHOULD BE A RECALL ISSUE.

NHTSA ID

11181537

Incident

Feb 15, 2019

THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING, IT DOESN'T OPEN AUTOMATICALLY, IT GET STUCK AND I THINK THAT'S A SAFETY ISSUE BECAUSE I HAVE 2 LITTLE KIDS THAT RIDE IN THOSE SEATS. I HIT THE OPEN DOOR BUTTON AND IT DOESN'T DO NOTHING ONLY BEEPS, I HAVE TO GET OUT OF THE VAN AND CLOSE THE DOOR FOR THEM.

NHTSA ID

11179939

Incident

Jan 24, 2019

MY CAR WAS PARKED AS I OPENED THE SLIDING DOOR BEHIND THE DRIVER'S SEAT I HEARD A POP AS THE DOOR OPENED AND THE CABLE THAT OPENED THE DOOR SNAPPED OFF SENDINDING THE DOOR FORWARD. THE END OF THE CABLE WAS CORRODED. I SEE THEY HAVE OTHER DOOR SAFETY PROBLEMS WITH CORROSION I THINK THE CABLE SHOULD BE INCLUDED WITH THE RECALL. SINCERELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11162070

Incident

Dec 5, 2018

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE HELD CLOSED IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO ALDERMAN'S TOYOTA (33 SEWARD RD, RUTLAND, VT 05701, (802) 776-6000) WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE CABLE OPENER ASSEMBLY AND ROLLER HINGE WERE NOT COVERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,536. *DT*JB

NHTSA ID

11153980

Incident

Nov 12, 2018

Mileage

108,536 mi

WHILE THE CAR WAS STOPPED, THE ELECTRIC DOOR CABLE SNAPPED ON THE DRIVER'S SIDE SIDE DOOR IN MAY 2018 AND THEN THE PASSENGER SIDE CABLE SNAPPED IN AUGUST 2018. WHILE THIS IS AN INCONVENIENCE, THE BIGGER ISSUE IS THAT ONCE THIS HAPPENS, THE DOOR IS THEN UNABLE TO BE OPENED. IN CASE OF AN EMERGENCY, THERE IS NO WAY TO OPEN THE DOOR.

NHTSA ID

11129846

Incident

May 14, 2018

Mileage

100,000 mi

AFTER DRIVING FOR SEVERAL HOURS, CAR WAS STOPPED FOR A TRAIN AND THE REAR WINDOW EXPLODED. IT WAS IN PARK, APPROXIMATELY 8:30 P.M., 72 DEGREES OUTSIDE

NHTSA ID

11115735

Incident

Aug 3, 2018

Mileage

115,000 mi

CABLE TO SLIDING BACK PASSENGER DOOR BROKE THE VEHICLE WAS STATIONARY

NHTSA ID

11115159

Incident

Jul 25, 2018

Mileage

115,000 mi

WHILE DRIVING ON THE HIGHWAY ON THE LEFT PASSENGER DOOR WAS BEEPING. AFTER PULLING OVER RE-OPENING AND CLOSING THE DOOR THE BEEPING STOPPED. ALSO THE PAINT IS PEELING OFF BELOW ALL WINDOWS AND ON THE ROOF.

NHTSA ID

11103648

Incident

Jun 22, 2018

Mileage

108,000 mi

FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. CURRENTLY GETTING AN ESTIMATE FROM THE DEALERSHIP. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS.

NHTSA ID

11092879

Incident

Feb 10, 2017