2011 Toyota Sienna Interior & seats Problems

The contact owns a 2011 Toyota Sienna. The contact had received notification of NHTSA Campaign Number: 16V858000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the power sliding door unexpectedly opened while driving on a local roadway. The vehicle was not repaired. The approximate failure mileage was 200,000. VIN tool showed no open recall.

NHTSA ID

11732940

Incident

Apr 20, 2026

Mileage

200,000 mi

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.

NHTSA ID

11715483

Incident

Feb 4, 2010

Mileage

9,999 mi

The contact owns a 2011 Toyota Sienna. The contact stated that while driving 55 MPH, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.

NHTSA ID

11649207

Incident

Mar 18, 2025

Mileage

135,000 mi

Passenger slidding door opens while driving . My child was in the back seat & could have been thrown out of the minivan Contacted Toyota recall was fixed Sept 6, 2017. Happened last week again 10/17/23, contacted Toyota and dealership will not do anything customer support program extension ended . This is a Toyota issue should be covered , there was a recall on this issue . Toyota says my responsibility to fix , this is unacceptable, the slidding doors are an issue with Toyota .

NHTSA ID

11551621

Incident

Oct 17, 2023

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE SLIDING DOOR OPENED UNINTENTIONALLY. THE CONTACT CONTACTED DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240; (330) 673-2200) WHO INFORMMED THE CONTACT THAT THE DOOR HINGES AS WELL AS THE DOOR LATCH FOR THE PASSENGER'S SIDE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID

11360748

Incident

Sep 9, 2020

Mileage

170,000 mi

THIS IS A MAJOR ISSUE THAT COULD LEAD TO DEATH FOR THE THIRD ROW PASSENGERS. THE LEGS OF THE THIRD ROW DO NOT LOCK INTO THE FLOOR ALL THE TIME. PLEASE SEE PICTURES IT WILL CLARIFY THE ISSUE. IN CASE OF REAR END THE SEATS COULD ROTATE BACK AND THE PASSENGERS COULD HAVE A DIRECT HIT TO THE TOP OF THE HEAD.

NHTSA ID

11276990

Incident

Oct 1, 2019

Mileage

75,000 mi

THE OCCUPANT SENSING SYSTEM DOES NOT RECOGNIZE THAT SOMEONE (FULL GROWN ADULT) IS SITTING IN THE PASSENGER SEAT. THIS PROBLEM IS IDENTICAL TO A PREVIOUS RECALL (NHTSA CAMPAIGN # 13V014000) TOYOTA SAYS THEY DO NOT HAVE TO FIX IT UNDER THE RECALL. PERHAPS THE RECALL DOES NOT COVER ALL OF THE VINS IMPACTED.

NHTSA ID

11174761

Incident

Nov 1, 2018

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FALMOUTH TOYOTA (290 MACARTHUR BLVD, BOURNE, MA 02532) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORIGINALLY STATED THAT THE FAILURE WAS DUE TO THE ISSUE DESCRIBED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE DEALER LATER STATED THAT THE FAILURE WAS DUE TO A SEPARATE ISSUE. THE MANUFACTURER WAS IN THE PROCESS OF SPEAKING TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

NHTSA ID

11003074

Incident

Jun 28, 2017

Mileage

146,000 mi

TAKATA RECALL ON MY 2011 TOYOTA SIENNA. I PURCHASED THE VAN NEW IN PHARR TEXAS WHICH IS AT THE SOUTHERN TIP OF TEXAS, TEN MINUTES FROM THE MEXICO BOARDER. THE CLIMATE HERE IS HOT WITH NORMALLY HIGH HUMIDITY. IT IS MY UNDERSTANDING I SHOULD HAVE BEEN CONTACTED BY TOYOTA AND AT THE VERY LEAST BE ON A WAITING LIST FOR PARTS TO ADDRESS THE RECALL. WHEN I APPROACH THE DEALERSHIP I'M TOLD; "NOTHING CAN BE DONE, WE ARE WAITING ON PARTS." NO ONE WRITES ANYTHING DOWN, NO ONE SHOWS ME THAT THERE IS A LIST AND THAT I'M ON THAT LIST. NOTHING SEEMS TO BE HAPPENING TO ADDRESS THE ISSUE. I KEEP MY VAN GARAGED AND IN LIKE NEW CONDITION. IT HAS VERY LOW MILEAGE AND I PLAN TO KEEP IT FOR AT LEAST ANOTHER FIVE YEARS. I NEED HELP IN GETTING THIS SAFETY RECALL ADDRESSED IN A TIMELY MANNER. THANK YOU!

NHTSA ID

10984735

Incident

Nov 29, 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE TURNING A CORNER AT 15 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SPRING IN THE DOOR FAILED AND THE DOORS NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN A RECALL REGARDING THE DOORS. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10958885

Incident

Mar 15, 2016

Mileage

89,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10958026

Incident

Jun 30, 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. IN ADDITION, THE CONTACT OBSERVED AN ABNORMAL NOISE AND MOVEMENT FROM THE REAR SEATS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/19/17 LJ *CN

NHTSA ID

10950096

Incident

Jul 15, 2011

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 16V643000 (LATCHES/LOCKS/LINKAGES), AND 11V560000 (EQUIPMENT). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10946534

Incident

Jul 6, 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE INTERIOR LIGHTING ILLUMINATED UPON MAKING A TURN. THE LIGHTS DIMMED AFTER THE TURN WAS COMPLETED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER TO SCHEDULE AN APPOINTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10928386

Incident

Aug 29, 2016

Mileage

100,000 mi

THIRD ROW BACK SEAT COVER HANDLE BROKE AFTER TWO MONTH RECALL . I OWN THE CAR NEARLY 5 YEAR , NO PROBLEMS WITH THESE ONES . UNTIL TOOK THE CAR TO DEALER RECALL ABOUT THIRD ROW BACK SEAT COVER , AND AFTER THAT TWO MONTH , THE HANDLES , BOTH SIDE BROKEN , TOOK THE CAR TO DEALER AGAIN TO FIX THAT . SO THEY SAID THEY WILL CHARGE AROUND $200 . SERIOUS ABOUT THAT THE OLD ONES NO PROBLEMS IN 5 YEAR . THE NEW ONES BROKEN WITHOUT TWO MONTH AFTER RECALL . WHAT YOU THINK TOYOTA ?

NHTSA ID

10794785

Incident

Aug 17, 2015

2011 TOYOTA VAN FRONT PASSENGER SEAT-THE SEAT BECAME STUCK AND WOULD NOT MOVE DURING ANY ATTEMPT TO ADJUST IT WITH THE HANDLE. NO DEBRIS OR OBSTRUCTION WAS IN THE SEAT TRACK AFTER MULTIPLE CHECKS. AFTER BEING SERVICE BY TOYOTA AND FIRST BEING TOLD BY THE TECHNICIAN THAT IT WAS DEBRIS IN TRACK AND MY REQUESTING TO HAVE THE DEBRIS THAT WAS IN THE TRACK, HE THEN STATED THAT HE THREW IT OUT, I ASKED HIM IF WE COULD INSPECT THE GARBAGE FOR THE 'ITEMS' SO I COULD HAVE IT, HE THEN STATED THAT 'SPRING ALSO CAME OFF THE SEAT' WHICH HE DID NOT TELL ME DURING OUR PREVIOUS CONVERSATION. HE NEVER RETRIEVED THE ITEMS THAT HE STATED WERE STUCK IN THE SEAT TRACK AND I WAS NOT ALLOWED TO SEARCH THE GARBAGE FOR THE ITEMS. HE COULD NOT TELL ME WHAT THE ITEMS WERE OR LOOKED LIKE THAT HE STATED WERE STUCK IN THE TRACK. *TR

NHTSA ID

10500724

Incident

Feb 17, 2013

Mileage

25,500 mi

I BELIEVE THERE POTENTIALLY MAY BE A SERIOUS DESIGN CONCERN WITH THE POWER DOORS. DUE TO HAVING THREE SMALL CHILDREN, I HAVE THE CHILD LOCKS ENGAGED ON THE REAR SLIDING DOORS, WHICH ALSO DISABLES THE REAR DOOR BUTTONS FROM OPENING (BUT NOT FROM CLOSING) THE POWER DOORS. THE BUTTONS IN THE FRONT OF THE VEHICLE TO OPERATE THE POWER DOORS ARE NOT AFFECTED BY THE CHILD LOCKS, BUT ARE LOCATED ON THE CENTER ROOF CONSOLE, IN EASY REACH OF A CHILD STANDING IN THE SECOND ROW. TONIGHT, IN MATTER OF SECONDS BETWEEN ME EXITING THE DRIVERS SEAT AND WALKING AROUND THE VEHICLE TO THE PASSENGER SIDE SLIDING DOOR, ONE OF MY SONS PRESSED THE BUTTON TO OPEN THE SLIDING POWER DOOR, WHILE MY DAUGHTER STARTED TO EXIT THE VEHICLE. MY THIRD CHILD THEN PRESSED A BUTTON AGAIN, CAUSING THE POWER DOOR TO SHUT ON MY DAUGHTER'S NECK. FORTUNATELY, THE SAFETY SYSTEM REVERSED THE DOOR, BUT IT INFLICTED PAIN AND TEARS AND LEFT REDNESS ON MY DAUGHTER'S NECK; THERE IS NO APPARENT LASTING INJURY, BUT I AM CONCERNED THE INJURIES COULD HAVE BEEN MUCH MORE SERIOUS. I AM ALSO CONCERNED THAT THE PLACEMENT OF FUNCTIONAL ELECTRONIC CONTROLS FOR THE REAR DOORS IN EASY REACH OF CHILDREN IN THE REAR COMPLETELY DEFEATS THE PURPOSE OF HAVING CHILD LOCKS ON THE REAR DOORS. ALSO RELATED TO THE REAR DOORS, WE HAVE REPEATEDLY EXPERIENCED THE PROBLEM REPORTED BY OTHERS OF THE POWER DOORS JAMMING IN A PARTIALLY OPEN POSITION AND HAVING TO BE SLOWLY PUSHED CLOSED MANUALLY (WITH GREAT RESISTANCE), BEFORE THEY WILL FUNCTION AGAIN NORMALLY IN EITHER POWER OR MANUAL MODE. THIS COULD BE A SAFETY CONCERN THAT COULD IMPEDE THE ABILITY TO EXIT THE VEHICLE IN AN EMERGENCY. *TT

NHTSA ID

10433085

Incident

Oct 27, 2011

Mileage

12,000 mi

FRONT PASSENGER SEAT BACK TILTS FORWARD SLIGHTLY WHEN BRAKING. THIS CAUSES THE SEAT BACK TO FEEL LOOSE AND LIKE YOU'RE MOVING FORWARD IN THE SEAT WHEN BRAKING. DRIVER'S SEAT DOES NOT HAVE THE ISSUE. *TR

NHTSA ID

10419342

Incident

Aug 13, 2011

Mileage

300 mi

MY 2 YEAR OLD DAUGHTER GOT HER LEG CAUGHT IN THE BACK PART OF THE SLIDING DOOR OF A 2011 TOYOTA SIENNA. SHE WAS INSIDE THE CAR. THE DOOR WAS OPENED. HER LEG FELL INTO THE SPACE WHILE THE DOOR WAS OPENING. THE DOOR OPENED AS FAR AS IT COULD AND CONSTRICTED HER LEG. HER LEG WAS SO TIGHTLY CONSTRICTED WE COULD NOT REPOSITION HER BODY TO OPEN THE DOOR. AVERILL PARK FIRE DEPT AND SAND LAKE AMBULANCE ARRIVED ON THE SCENE. SHE WAS TRAPPED(SCREAMING) FOR 20 -25 MINUTES. HER LEG WAS COLD AND TURNING BLUE BEFORE IT WAS REMOVED. WE WENT TO THE HOSPITAL CONCERNED FOR INTERNAL BLEEDING, BROKEN LEG, AND OTHER COMPLICATIONS. SHE IS DOING FINE BUT I'M VERY CONCERNED ABOUT THE DESIGN OF THE DOOR. I'VE LOOKED AT OTHER MINIVANS (EVEN THE SAME MAKE AND MODEL BUT DIFFERENT YEAR) AND THEY DON'T HAVE THE GAP IN THE BACK PART OF THE DOOR LIKE THE 2011 TOYOTA SIENNA. UPDATED IVOQ 07/27/11 *TR

NHTSA ID

10405994

Incident

May 20, 2011

Mileage

1,200 mi

MY NEW 2011 TOYOTA SIENNA LE AUTOMATIC POWER SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING. IT WON'T OPEN OR CLOSE USING REMOTE CONTROL AS WELL AS TOP CONSOLE/PILLAR SWITCHES. IF I TRY TO OPEN USING REMOTE CONTROL OR SWITCHES THEN IT WILL TRY TO OPEN BUT CLOSE IMMEDIATELY AND MAKE BEEPING SOUNDS. I TOOK THE VEHICLE TO THE LOCAL TOYOTA DEALER COUPLE OF TIMES BUT THEY SIMPLY SAID THERE IS NO PROBLEM. FINALLY, WHEN I CALLED TOYOTA DIRECTLY THEN THE SAME DEALER DIAGNOSED IT FURTHER AND FOUND A FAULT CODE C224 IN THE SYSTEM. TOYOTA REFUSED TO FIX THE ISSUE PROMPTLY UNTIL WE FILED FOR ARBITRATION TO REPLACE THE CAR OR REFUND VEHICLE PURCHASE PRICE. TOYOTA FINALLY REPLACED POWER SLIDING DOOR MOTORS FOR BOTH LEFT AND RIGHT SIDE TO ADDRESS THE ISSUE. *TR

NHTSA ID

10392924

Incident

Jan 26, 2011

Mileage

2,100 mi

2011 TOYOTA SIENNA LE POWER SLIDING DOORS HAVE JAMMED MULTIPLE TIMES. HAS HAPPENED 4-5 TIMES NOW WITH ONLY 285 MILES ON IT. THIS IS POTENTIALLY A VERY SERIOUS MALFUNCTION THAT COULD COST A LIFE. ALL PASSENGERS SHOULD BE ABLE TO EVACUATE IF NEEDED. CALLED TOYOTA BUT THEY SAY THEY HAVE NOT GOTTEN ANY COMPLAINTS? WILL TAKE IT IN AND SEE WHAT THEY SAY. *TR

NHTSA ID

10386513

Incident

Mar 1, 2011

Mileage

285 mi

THIRD ROW SEAT DOES NOT LATCH PROPERLY, DOESN'T STAY FIRMLY ATTACHED TO THE FLOOR. WE HAVE TAKEN THE VEHICLE TO A TOYOTA DEALER THREE TIMES AND THEY ARE UNABLE TO FIX THE PROBLEM. INDOOR NOISE IS PRETTY HIGH TOO, GRINDING , SEAT SHAKING TYPE OF SOUND. *TR

NHTSA ID

10384703

Incident

Feb 28, 2011

Mileage

8,000 mi

THIRD ROW OF SEATS DO NOT REMAIN SAFELY AND FIRMLY ATTACHED TO THE FLOOR. WE HAVE TAKEN THE VEHICLE TO TWO TOYOTA DEALERS AND THEY ARE UNABLE TO FIX THE PROBLEM. TOYOTA HOPES TO FIX THE ISSUE IN A MONTH OR TWO. HOPE NOONE GETS KILLED WHILE TOYOTA WORKS ON FIXING THE ISSUE. *TR

NHTSA ID

10382824

Incident

Feb 1, 2011

Mileage

12,000 mi

LATCHES ON THE REAR SLIDING DOORS OF OUR 2011 TOYOTA SIENNA LTD. ARE NOT RELEASING PROPERLY. WHEN THE DOORS ARE OPENED FROM THE HANDLES, THE MOTOR PULLS THE DOORS OPEN BUT THE LATCHES DO NOT RELEASE. YOU HEAR A POPPING SOUND AND THE DOORS POP OPEN. DEALER "REPROGRAMMED" THE DOORS TO NO AVAIL. AFTER DEALER CLAIMED TO HAVE CONTACTED TOYOTA, THEY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NO KNOW FIX, AS THIS IS A NEW VEHICLE. *TR

NHTSA ID

10379987

Incident

Jun 9, 2010

Mileage

25 mi

IN NOVEMBER OF 2010, WE PURCHASED 2011 TOYOTA SIENNA XLE. WITHIN A MONTH, ON TWO SEPARATE OCCASIONS- THE AUTOMATIC SLIDING DOORS GOT STUCK MIDWAY. THEY WOULD NOT MOVE BACK OR FORWARD. WE TOOK IT TO THE ORIGINAL DEALERSHIP. WE WERE TOLD THAT TOYOTA HAD THEM CLEAR SOME "CODES" FOR THE AUTOMATIC DOORS AND THE PROBLEM WAS FIXED. TWO WEEKS LATER, THE SAME PROBLEM IS HAPPENING ON BOTH DOORS. WE TOOK THE CAR BACK AND THE SERVICE MANAGER INFORMED US THAT TOYOTA WOULD NOT AUTHORIZE NEW MOTORS IN THE CAR, ALTHOUGH IT IS A BRAND NEW CAR AND UNDER WARRANTY. THIS IS A TOYOTA MANUFACTURING PROBLEM AND NEEDS TO GET RESOLVED! *TR

NHTSA ID

10378177

Incident

Nov 27, 2010

Mileage

432 mi