Interior & seats
Filed Nov 12, 2023
The third row passenger side split was stored and then put back up. Upon lifting the seats, pieces fell out (spring, washer, and screw) and the locking mechanism would not lock the seats into place. I am not sure how long these parts were loose, but it is a major safety hazard as the vehicle seat was not secured to the car as intended. We plan to to follow up with Toyota, but upon investigating, it seems that this is an issue for several 2011 Siennas. My Sienna was manufactured 4/2012. This is the smaller of the split seats, but out of an abundance of caution, we don't plan to use the 3rd row at all until a remedy is produced. Unfortunately, I saw only consumer complaints in regards to the 2011 3rd row seating issue and didn't see any solutions.
- NHTSA ID
- 11554727
- Incident
- Nov 11, 2023
Body & structureInterior & seats
Filed Mar 17, 2023
The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to NHTSA Campaign Number: 16V858000 (Structure).
- NHTSA ID
- 11512431
- Incident
- Aug 1, 2022
Interior & seats
Filed Oct 19, 2017
THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS
- NHTSA ID
- 11034515
- Incident
- Oct 1, 2015
Interior & seats
Filed Mar 3, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10958515
- Incident
- Jan 28, 2017
AirbagsInterior & seats
Filed Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN
- NHTSA ID
- 10957882
- Incident
- Mar 1, 2017
AirbagsInterior & seats
Filed Jan 19, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND AN UNKNOWN NHTSA CAMPAIGN NUMBER FOR THE (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ
- NHTSA ID
- 10946371
- Incident
- Jan 19, 2017
ElectricalInterior & seats
Filed Mar 13, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE SLIDING DOOR SUDDENLY OPENED. WHILE ATTEMPTING TO SHUT THE DOOR, THE DOOR COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY DOOR MOTOR AND FAULTY DOOR LATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,820.
- NHTSA ID
- 10694119
- Incident
- Mar 6, 2015
- Mileage
- 44,820 mi
Interior & seats
Filed Aug 15, 2012
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES THE FRONT DRIVER SEAT WOULD SLIGHTLY SLIDE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING UP TO MANUFACTURER SPECIFICATIONS. AS A RESULT, THEY DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12.
- NHTSA ID
- 10470762
- Incident
- Jul 3, 2012
- Mileage
- 12 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.