2013 Toyota Sienna Owner Complaints

AC light blinking AC condenser replacement twice in 2 years

NHTSA ID

11755824

Incident

Aug 6, 2026

The electric sliding door cable broke due to unknown reason and the door partially opened and will not open even manually now.

NHTSA ID

11741645

Incident

May 31, 2026

"The vehicle suffered a critical failure of the shift interlock safety system. After parking in a driveway, the ignition key was able to be fully turned to the 'off' position and removed from the ignition cylinder, even though the transmission was not successfully secured in 'Park.' After the key was removed and I and went into the house the van rolled away. It traveled downhill, crashed through a fence, and collided with a residential structure, causing significant property damage to the house and vehicle. This failure could potentially cause serious injury or death and this was the first time that it had occurred and is exhibiting the same failure as described. Immediately following the collision, video evidence was recorded showing the key in hand while the dashboard indicators and shifter remained out of the 'Park' position. This indicates the safety mechanism designed to prevent key removal unless the vehicle is in 'Park' failed to operate, creating a life-safety rollaway hazard."

NHTSA ID

11737724

Incident

May 12, 2026

Driver side back passenger door would not open or close properly. The door opened while driving on the road. It did t want to shut. It was difficult to get it shut once I stopped.

NHTSA ID

11735741

Incident

May 5, 2026

I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.

NHTSA ID

11701539

Incident

Nov 25, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.

NHTSA ID

11694771

Incident

Oct 17, 2025

Mileage

332,216 mi

The seller selling vehicle to me with incorrect miles

NHTSA ID

11688120

Incident

Aug 25, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,377. It was later discovered that the mileage on the Title was 34,428, but the Carfax mileage was 238,000.

NHTSA ID

11684584

Incident

Aug 11, 2025

Mileage

238,000 mi

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,800 and at the time of registration, it was discovered that the mileage was 260,000.

NHTSA ID

11671989

Incident

Jul 8, 2025

Mileage

260,000 mi

2013 Toyota sienna van sliding doors. Driver sliding door opened on its own while driving down the road. Passenger side door will not open from the inside. This is a danger to my daughter who sits in the backseat if the door opens while I’m driving down the highway. Or she can’t get out because it will not open

NHTSA ID

11658586

Incident

Apr 29, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 100,000 and at the time of checking the insurance, it was discovered that the mileage was 207,000.

NHTSA ID

11654903

Incident

Apr 16, 2025

Mileage

207,000 mi

Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.

NHTSA ID

11628452

Incident

Oct 15, 2024

Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood

NHTSA ID

11624808

Incident

Nov 12, 2024

Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.

NHTSA ID

11609874

Incident

Aug 20, 2024

Sienna had recall on airbags that were fixed. I have a warning dashboard light that says there is an issue with my airbags and the seat belt light is on. According to the dealer there is an issue with the computer board. They purposed to fix the issue at 800.00 dollars. This is a safety issue due to the expensive cost to fix this. The dealer already had to replace the airbags and now there is something wrong with the computer board and currently I do not have airbags.

NHTSA ID

11553146

Incident

Dec 1, 2022

POWER SLIDING REAR DOORS OPENED WHILE DRIVING, PROBLEMS WITH SLIDING DOORS LOCKING MECHANSIM ON BOTH SIDES, FRONT AND THE REAR LOCKS

NHTSA ID

11541837

Incident

Jul 12, 2023

The side door opens well driving and there are kids in the van. Has happen 3 times.

NHTSA ID

11529171

Incident

May 26, 2023

Sliding door will lock and not open when prompted, manually or electrically, sometimes it will pop open

NHTSA ID

11518702

Incident

Oct 10, 2022

I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .

NHTSA ID

11509309

Incident

Jun 6, 2022

The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.

NHTSA ID

11509227

Incident

Feb 26, 2023

Sunroof shattered while driving.

NHTSA ID

11505716

Incident

Feb 5, 2023

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARD TO ELECTRONIC LATCH FAILURE.

NHTSA ID

11504416

Incident

Jan 30, 2023

Anyone: In 2013 I bought a new Toyota Sienna from Fiore Toyota in Hollidaysburg, PA. It was advertised with a lifetime engine and powertrain warranty. I thought that I had made a wise purchased. Fast forward to 2022. In early June I noticed a loud humming from the rear differential area and since I had a family vacation planned with my son’s family I decided to take it in for diagnosis to my local dealer, Colonial Toyota of Indiana, PA. They said that it was the electromagnetic control unit but could not get me in for over a week and that it was not advisable to drive long distance. This resulted in my rented a replacement vehicle – an unanticipated expense. When I returned I took the vehicle into Colonial on July 7th and asked if the part would be covered under the lifetime warranty. They said they would check it out. There were several slow responses between the garage and the warranty company. Requests for additional service records, VIN numbers and what not. Meanwhile I am without a vehicle. Colonial had said that the part should be covered under the contract. Also Colonial’s lifetime warranty was a different company than Fiore’s insurer. Who knew? I had assumed that it was all a Toyota thing. Meanwhile after 8 days of no vehicle and another trip to Colorado approaching, (Granddaughter living alone while her husband is deployed in Poland.), I pulled the trigger and said fix the vehicle as I needed it. My thoughts were that it was a Toyota vehicle, serviced by Toyota “certified” techs at a Toyota garage what else would I need? The day after repairs were initiated, the warranty company says that they will need a 3rd party inspection to verify the defect. Just reinstall the broken part so they can hear it and then reinstall the new part or no coverage. Also this was to take place after I should have been half way across the country. Needless to say I didn’t do it. What good is a warranty that doesn’t trust Toyota techs? Out over $2500

NHTSA ID

11476647

Incident

Jul 7, 2022

Starting about two years ago, the traction/ABS lights come on between 20-35 mph on a gradual curve or randomly while driving. The brakes come on, like an ABS event, even though the brakes are not applied. The car will jerk to the right or left and chatters/vibrates. The mechanic said the brakes, tire wear and pressure, and suspension are all in very good condition and there are not traction control or ABS codes. This does not appear to be normal wear and is dangerous. We can only drive it on short trips for fear of getting in an accident. I decided to look online and found that hundreds of Toyota owners are experiencing the same symptoms. (https://www.cargurus.com/Cars/Discussion-c9152_ds656326). Can anything be done so that Toyota will come up with a solution? Thank you.

NHTSA ID

11463336

Incident

Apr 6, 2020

I was gonna make a U-turn at the end of the road and then the steering made a cracking noise. The steering shaft has been replaced 3 TIMES and it still happens. So much for Toyota Reliability.....................

NHTSA ID

11459144

Incident

May 14, 2019