2014 Toyota Sienna Airbags Problems

Dear sir/ madam, I am writing to report an issue with recall status reporting. All open recalls for my vehicle (VIN: [XXX] ) were completed at an authorized dealership on [01/27/2026]. I have documentation from the dealer confirming that the recall repairs were successfully performed. However, the recall status has not been updated in the NHTSA database and still appears as “open.” I request assistance in ensuring the recall completion is properly reported and reflected in the NHTSA system. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11713806

Incident

Jan 27, 2026

I have a 2014 Toyota Sienna (as indicated by VIN number) and I currently reside in the United Kingdom on US military orders. After getting notice from the NHTSA about the fact that my vehicle had an open recall I contacted my local Toyota dealership here in the UK. I was able to have the affected parts replaced after they were shipped from the US. However, the UK Toyota dealership has been unable to update the NHTSA database due to being outside the US. We have been trying to correct this issue through Toyota and the NHTSA for well over a year but no progress has been made. I have paperwork that shows the recall work was carried out. Please help me figure out how to get this updated. My family has received orders to return to the US but we are unable to ship our vehicle with an open NHTSA recall.

NHTSA ID

11454872

Incident

Sep 23, 2019

NOTHING HAPPENED TO THE VEHICLE, BUT NORTH HOLLYWOOD TOYOTA REFUSED TO REPLACE THE AIRBAGS ( AFTER WAITING IN THEIR SERVICE DEPARTMENT FOR 5 HOURS) BECAUSE THEY SAID WE 'ALTERED' THE VEHICLE. IT IS A MOBILITY VAN PURCHASED THRU MOBILITYWORKS- WHO ADDED A RAMP FOR A WHEEL CHAIR. THE FRONT BUMPER AND DASH WERE NOT ALTERED.

NHTSA ID

11309860

Incident

Jan 29, 2020

Mileage

21,304 mi

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 549-7002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11185825

Incident

Mar 1, 2019

TAKATA RECALL AIRBAG WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY. HAD DIAGNOSTIC SCAN RAN AND FOUND CODE FOR SQUIB CABLE OR CLOCK SPRING IS BAD. CAR IS ONLY FIVE YEARS OLD WITH A LITTLE OVER 60K MILES. THIS CABLE IS MANUFACTURER BUILT FOR THIS SPECIFIC VAN AND COST ALMOST $700! I CAME IN FOR A RECALL ON MY TAKATA PASSENGER AIRBAGS AND WOUND UP DROPPING MORE MONEY! I HAVE WAITED FOR ALMOST A WEEK FOR RECALL. NOW I'M WAITING LONGER FOR THIS REPLACEMENT.

NHTSA ID

11175126

Incident

Jan 31, 2019

Mileage

62,500 mi

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE DRIVER'S SEAT RECLINED ON ITS OWN AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR REMAINED ILLUMINATED AND "CHECK SRS AIR BAG SYSTEM" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO SPARKS TOYOTA (4855 US-501, MYRTLE BEACH, SC 29579, 843-236-2161) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

NHTSA ID

11121023

Incident

Jul 7, 2014

Mileage

4,000 mi

TAKATA RECALL

NHTSA ID

11047756

Incident

Nov 21, 2017

Mileage

54,000 mi

CALLED THE DEALERS AS PER THE WEBSITE AND THEY ARE NOT FIXING THE PROBLEM YET. LEXUS DEALER SAYS CALL TOYOTA AND TOYOTA DEALER SAYS WE DON'T HAVE A FIX YET.

NHTSA ID

11020434

Incident

Aug 29, 2017

"TAKATA RECALL" NOTHING HAPPENED YET. I RECEIVED A SETTLEMENT NOTICE BY ADMINISTRATOR "REAR DOOR RECALL"

NHTSA ID

11019141

Incident

Aug 22, 2017

WHILE DRIVING IN MY 2014 TOYOTA SIENNA, DOOR SLIDE OPEN ON MY 11 YEAR OLD SON AT THE TIME . HE HAS SINCE TURNED 12. MY DAUGHTER FRANTICALLY GRABBED HER BROTHER (WHOM WAS BUCKLED) THANK GOD. UNTIL I WAS ABLE TO PULL OVER TO SAFETY. I BROKE DOWN INTO TEARS KNOWING MY HUSBAND AND I PAID $43,298.43 TO PROVIDE A SAFE" HOME AWAY FROM HOME " FOR MY FAMILY OF 6. WAS COMPLETELY UNAWARE OF AIRBAG RECALL UNTIL APRIL, HAVE ASKED TOYOTA TO DO THE RIGHT THING. SALESMAN OFFERED $20,000.00 IN EXCELLENT CONDITION BUT WITH OPEN RECALL. WAS TOLD BY SERVICE MANAGER IT WAS "ILLEGAL" FOR US TO SELL OUR CAR. HAVE TRIED NUMEROUS TIMES TO WORK OUT RESOLUTION WITH TOYOTA. OFFERED TO BUY 3 SEPARATE VEHICLES FROM THEM 1. 2017 TOYOTA SIENNA SE PREMIUM 2. 2017 TOYOTA 4RUNNER AND LASTLY 2017 TOYOTA HIGHLANDER LIMITED PREMIUM. KEEP GETTING TOSSED AROUND BY SEVERAL DIFFERENT PEOPLE. I AM CURRENTLY IN A 5 PASSENGER 4RUNNER FOR A FAMILY OF 6. I CANNOT DRIVE DUE TO NOT ENOUGH ROOM AND IT HAS BUGS IN IT. NEW CAR SALES MANAGER IS AWARE OF THAT AS OF YESTERDAY MAY 25,2017 OFFERED NO KIND OF SWAP OF VEHICLE. I HAVE BEEN ADVISED BY AUTOTRADER , CREDIT UNION, AND EVEN OTHER TOYOTA DEALERSHIPS TO HIRE A LAWYER. I DO NOT WANT TO DO THAT. I SIMPLY WANT THE RIGHT THING TO BE DONE, WHETHER THAT BE PAYOFF MY EXISTING PAYOFF OF WHAT I CONSIDER A DEATH TRAP OF DILIGENTLY TRY AND PUT FORTH BEST EFFORT TO PUT MY FAMILY INTO A SAFE TOYOTA VEHICLE, WITHOUT CHARGING US AN ARM AND A LEG.

NHTSA ID

10991818

Incident

Nov 24, 2016

Mileage

45,850 mi

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT DUE TO HIS WIFE'S RECENT WEIGHT LESS, THE FRONT PASSENGER AIR BAG SENSOR DID NOT RECOGNIZE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 05/10/16*LJ UPDATED 05/10/16.*JB

NHTSA ID

10849963

Incident

Jan 15, 2016

Mileage

14,000 mi

TRAVELING 45 MPH CROSSING EAST A 3 LANE INTERSECTION WITH A GREEN LIGHT WHEN ANOTHER VEHICLE GOING SOUTH RUN A RED LIGHT. SINCE I HAD THE RIGHT OF WAY AND MY VAN WAS AT STEADY SPEED OF 45 MPH, I HAD NO TIME TO REACT TO PREVENT FROM HITTING THE INCOMING CAR. I HIT THE OTHER VEHICLE'S PASSENGER SIDE DAMAGING BOTH FRONT AND REAR DOOR. THE IMPACT TOTALLY RUINED THE FROM OF MY 2014 TOYOTA SIENNA VAN WITH JUST 6277 MILES. MY INSURANCE COMPANY'S ADJUSTER DECLARED THE VAN A TOTAL LOST. WITH THAT STRONG IMPACT THAT TOTALLY DESTROY THE FRONT OF MY VEHICLE, I WAS SURPRISED THAT THE AIR BAG IN THE DRIVER SIDE DID NOT DEPLOY. SO, I AM REPORTING THIS INCIDENT FOR POSSIBLE PRODUCT DEFECT ON AIR BAGS INSTALLED IN MY 2014 TOYOTA SIENNA LE VAN TO PREVENT FUTURE INCIDENT ON AIR BAG FAILURE. *TR

NHTSA ID

10706399

Incident

Apr 14, 2015

Mileage

6,277 mi

I WAS DRIVING DOWN I-95 TO FLORIDA FROM NC, TRAVELING 70 MPH IN THE LEFT LANE WHEN I NOTICED A CAR COMING UP FROM BEHIND DRIVING ALMOST ON THE CENTER LINE. I STAYED IN MY LANE AND THE CAR CAME UP AND IMPACTED THE RIGHT SIDE OF MY VEHICLE, ROTATING THE CAR 90 DEGREES AND SENDING ME AND MY FAMILY OFF THE INTERSTATE ONTO THE RIGHT SHOULDER. THE SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THE POINT OF IMPACT RESULTED IN DAMAGE TO THE PASSENGER AND SIDE DOORS OF THE MINIVAN. *TR

NHTSA ID

10584106

Incident

Apr 17, 2014

Mileage

400 mi