RoadVitals

2014 Toyota Sienna Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 27, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 162 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2014 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Mar 27, 2023

I HAD THE VEHICLE INSPECTED BY PERSONAL MECHANIC BECAUSE THE STEERING WHEEL WOULD TIGHTEN AND THEN RELEASE WHENEVER TURNED TO RIGHT AND RELEASE ON LEFT TURN. THIS WOULD HAPPEN ON A REGULAR BASIS WHEN TURNING THE WHEEL. THE MECHANIC DID RECOMMEND THAT I CALLED THE MANUFACTURER TO CHECK IF THERE WAS ANY RECALL FOR THE PROBLEM. WHICH I DID. RESPOND WAS NO AND SO I EXPLAINED THE PROBLEM TO THE REPRESENTATIVE. THERE IS NOT A FAILURE OR INCIDENT EXCEPT THE STEERING WHEEL KEEPS ON TIGHTENING AND I'M JUST BEING CAUTIOUS. NO MANUFACTURER, POLICE, OR INSURANCE HAS INSPECTED IT BECAUSE THERE IS NO ACCIDENT. THANK GOD! JUST CONCERNED BECAUSE MY MECHANIC SAID IT IS SOMETHING FOR THE DEALERSHIP. SOMETHING TO DO POSSIBLY WITHIN THE STEERING COLUMN/CHANNEL COMPONENT. NOT SURE WHICH IS RIGHT, BUT TO CHECK FOR RECALL BY MANUFACTURER. I TOOK IT TO TIRE KINGDOM BUT SOMETHING ELSE WAS REPAIRED. SO I'M STILL HAVING TROUBLE WITH STEERING WHEEL STIFF TIGHTENING UP LIGHTLY. I WOULD FEEL IT TIGHTEN WHENEVER DRIVING 45 MILES OR MORE.

NHTSA ID
11514086
Incident
Jul 17, 2022
Powertrain (other)Steering
Filed Aug 27, 2021

The contact owns a 2014 Toyota Sienna. The contact stated that while attempting to turn the vehicle to the left or to the right, there was a grinding sensation in the steering column. The contact stated that the vehicle felt as if it was losing traction. There was no warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

NHTSA ID
11430733
Incident
Mar 1, 2021
Mileage
125,000 mi
Steering
Filed Jun 24, 2019

I TOOK MY TOYOTA SIENNA VAN TO TOYOTA OF PHARR TO HAVE MY PASSENGER AIR BAG REPLACE DUE TO A RECALL. I MADE A SCHEDULE APPOINTMENT ON AND IT WAS COMPLETED, HOWEVER, SERVICE PERSON INFORMED ME THAT I NEEDED TO HAVE MY ' CONTROL ARM ' REPLACED AS WELL. HE STATED IT IT WASN'T UNDER WARRANTY AND NO RECALL ON IT. THE COST TO HAVE IT DONE IS $2,381.07. I ASKED HIM HOW DID THIS HAPPENED. HE STATED IT'S THE DRIVING CONDITION AND MILES. I TOLD HIM MY WIFE IS RETIRED AND HARDLY DRIVES IT AND ONLY DRIVES IT ON PAVE ROAD. ALSO, IT ONLY HAS 70,000 MILES. I TOLD GENTLEMAN THAT THAT WAS TOO MUCH MONEY. I ASKED HIM IF IT'S SAFE TO DRIVE AND SAID YES. DO, I BROUGHT IT HOME. MY WIFE AND I ARE STILL PAYING FOR OUR VEHICLE AND HOW CAN THIS HAPPEN? CAN YOU PLEASE CHECK IF THERE IS A RECALL ON THIS PART? IF NOT, CAN TOYOTA PAY FOR IT OR AT LEAST MOST OF IT ? WE'VE PURCHASED VEHICLES FROM TOYOTA FROM THE PAST FOR MANY MANY YEARS....PLEASE HELP US OUT. THANK YOU.

NHTSA ID
11222068
Incident
Mar 11, 2019
Mileage
70,000 mi
AirbagsSteering
Filed Feb 7, 2019

TAKATA RECALL AIRBAG WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY. HAD DIAGNOSTIC SCAN RAN AND FOUND CODE FOR SQUIB CABLE OR CLOCK SPRING IS BAD. CAR IS ONLY FIVE YEARS OLD WITH A LITTLE OVER 60K MILES. THIS CABLE IS MANUFACTURER BUILT FOR THIS SPECIFIC VAN AND COST ALMOST $700! I CAME IN FOR A RECALL ON MY TAKATA PASSENGER AIRBAGS AND WOUND UP DROPPING MORE MONEY! I HAVE WAITED FOR ALMOST A WEEK FOR RECALL. NOW I'M WAITING LONGER FOR THIS REPLACEMENT.

NHTSA ID
11175126
Incident
Jan 31, 2019
Mileage
62,500 mi
Steering
Filed Oct 1, 2018

STARTED NOTICING A CLUNKING NOISE WHEN TURNING RIGHT AT SLOWER SPEEDS, WHILE TURNING INTO DRIVEWAY OR TURNING WHILE IN A NEIGHBORHOOD. I WAS TOLD BY THE DEALERSHIP THAT IT IS THE INTERMEDIATE STEERING SHAFT, TOYOTA IS AWARE OF THE PROBLEM, THERE IS NO RECALL (MY VAN HAD 50,000 MILES) IT IS EXPENSIVE TO FIX AND NOT TO WORRY ABOUT IT. I FEEL IT WILL BE A SAFETY ISSUE WHEN I'M DRIVING AND IT TOTALLY FAILS! COMPLETELY UNSAFE TOYOTA! SHAME ON YOU FOR INSTALLING THESE AFTER YOUR PRIUS RECALL.

NHTSA ID
11132658
Incident
Mar 30, 2018
Mileage
50,000 mi
BrakesElectricalSteering
Filed Sep 26, 2018

VEHICLE WAS STATIONARY, BOUGHT FROM THE DEALERSHIP IN FEB (PRESENT MONTH: SEPT). LESS THAN 53K. ONE DAY INSTRUMENT CLUSTER WAS CLEAR, DROVE HOME IN THE RAIN. THE NEXT MORNING I WENT OUT TO GO TO WORK THE SPEEDOMETER WAS NON-FUNCTIONAL, ABS, VSC, TRAC, EPS LIGHTS WERE ALL ON AND THE EXCLAMATION MARK WAS LIT ALSO. THE CAR RAN FINE. AT THE DEALERSHIP NOW; DEALERSHIP SAYS THAT IT IS THE ABS ACTUATOR. IT'S "BAD." HOW DOES THE ABS ACTUATOR OF A CAR THAT ISN'T FIVE YEARS OLD "BAD?" THEY SAY IT WILL COST $3258.04 TO FIX ...AND OF COURSE, OUT OF WARRANTY. THIS DOESN'T MAKE SENSE AND SEEING THAT TOYOTA HAD OVER 600,000 CASES IN THE PAST OF BAD ACTUATORS, I BELIEVE THIS IS A CASE INTO WHICH SHOULD BE LOOKED.

NHTSA ID
11131779
Incident
Sep 6, 2018
Mileage
52,500 mi
Steering
Filed Feb 28, 2018
Crash reported

WHILE IN MOTION THE STEERING LOCKED UP AND MADE THE VEHICLE UNSTEERABLE LEADING TO A COLLISION

NHTSA ID
11075487
Incident
Feb 24, 2018
Mileage
39,000 mi
Steering
Filed May 4, 2016

THERE IS A RUBBING NOISE IN THE STEERING WHEEL WHICH IS ANNOYING AND THE DEALER REFUSED TO RECTIFY IT.

NHTSA ID
10863265
Incident
May 1, 2015

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .