2003 Toyota Tacoma Suspension Problems

I took my 2003 Toyota Tacoma and for a tire alignment and was told by an employee of the tire shop that my rack and pinion needed to be replaced and lower ball joints. I checked the VIN number and it said I have zero recalls, but there is a general recall on this make a model that I have what do I do? I also have the steering has a lot of play whenever I go for a bump in the road like the tires catch the road so I kind of swerve a little bit and I feel that it’s very unsafe to me and other drivers.

NHTSA ID

11719764

Incident

Feb 21, 2026

Invoice no. XXX Frame recall. I have a receipt stating…”J# 20TOZFRAM,;CS FRAM Inspection TECY(S):351 Warrenty inspected Frame, Frame failed, perforation, Replaced Frame at Dealer”. Except they did not replace the frame, I have a receipt stating they replaced the “ spare tire rack assembly. Now, my frame is so rusted it will not pass inspection next September. It has been welded already, at the tune of $2500.00. This truck has 122,000 miles. I want the truck fixed. I’ve been in touch with the BBB and the attorney general, and others. The attorney general suggested I get a lawyer. This is a a gross deception from the Orleans Dealer in [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11708851

Incident

Jun 1, 2010

While driving at both high speeds (highway) and local road speed limits, Toyota Tacoma's rear passenger side frame split completely in half. While performing maneuvers such as right turns, vehicle wobbled and I, driver, lost temporary control of vehicle. Upon further inspection, rear driver side frame also contains stress fractures which are symmetric to the rear passenger side of truck. Potential for accident has increased exponentially. Pictures provided. Brought evidence of clear safety hazard to local Metro Detroit dealership at 773 S Rochester Rd Unit B, Rochester Hills, MI 48307 on 04NOV25, and called Toyota Corporate on 05NOV25. Toyota Corporate neglected my concerns about safety hazard and potential harm to myself and family. Safety recall needs to be issued immediately. This issue stems from a well known recall from Toyota of Toyota Tacoma's, 1996-2004, which contained an OEM defect of excessive corrasion to the frames, causing premature failure of the frames due to excessive rust build up which impacts frame integrity and increases probability of failures such as observed in my case.

NHTSA ID

11697609

Incident

Nov 3, 2025

Prior to July, 2010, I received a letter from Toyota stating my Tacoma Frame was recalled. I wouldn’t have known otherwise. I set up an appointment with the Orleans Toyota dealer and set up an appointment. They gave me a loaner and had my truck for two weeks. I thought my frame had been replaced. All this time went by and now my frame is dangerously rusted. Last year I spent $2500 getting it spot welded. This year the mechanic says he may not be able to pass it next time. This provoked me to research all my bills for the truck. What I found was unbelievable to me. I never looked at my billing receipt from Orleans Toyota, but believed the frame was done. Not the case. They replaced the 83341 Spare Tire Carrier 5092 Wpt. Part=04002-11204. My Tacoma has 122,000 on it now. I’m [XXX]. I cannot afford a new car payment . From what I understand there are 100s of people with the same problem of seriously rusted frames. I need your help. Thank youL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11686339

Incident

Jun 18, 2010

What component or system failed or malfunctioned, and is it available for inspection upon request? While driving over railroad tracks, the lower ball joint separated from its socket, which caused the CV axle shaft to break apart and led to the separation of the upper ball joint. As a result, the front driver's side tire folded under the fender, causing the truck to abruptly veer off the road and into the right shoulder All parts are available for inspection How was your safety or the safety of others put at risk? When the failure occurred, I was driving over a series of railroad tracks when the truck suddenly veered off the road onto the shoulder. This abrupt veering and stopping put my safety—and the safety of others—at risk, as the drivers behind me had to react suddenly to avoid a collision. Has the problem been reproduced or confirmed by a dealer or independent service center? The truck was serviced in 2006 in response to the recall, having the lower ball joints replaced, however the replacement parts may have failed Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

NHTSA ID

11659677

Incident

May 6, 2025

The contact owns a 2003 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the front driver’s side wheel detached from the vehicle. The contact was able to navigate the vehicle to safety. The vehicle was towed to an independent mechanic where it was diagnosed that the front driver’s side ball joint had failed and needed to be replaced. The contact was informed that the VIN was included in NHTSA Campaign Number: 05V225000 (Suspension). The vehicle was towed to the dealer where the vehicle remained and was diagnosed that the rear frame was rusted and needed to be replaced. The dealer informed the contact that the vehicle was included in an unknown warranty extension; however, the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 310,000.

NHTSA ID

11544553

Incident

Jun 14, 2022

Mileage

310,000 mi

I was driving home on March 10 2023 well out of no where my Toyota Tacoma something on the front end suspension broke it looks to me the recal that Toyota fixed before I even got the truck well sent me into 3 trees head on 55mph no airbag deployed I didn't have a chance to try and stop the vehicle I thought I was going to die I know the road I was on isn't the best shape I need help

NHTSA ID

11521264

Incident

Mar 10, 2023

The contact owns a 2003 Toyota Tacoma. The contact stated that the entire subframe of the vehicle was rusted due to severe corrosion. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who confirmed the subframe corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000. The VIN was not available. The contact stated that there was an opportunity to have the frame of the vehicle coated but that make the corrosion worse. The contact feels as though the vehicle is unsafe to drive.

NHTSA ID

11474053

Incident

Oct 12, 2021

Mileage

200,000 mi

While driving, on the highway, the rear shock absorber support mount came loose, allowing the truck bed to come loose from the frame/chassis. Fortunately only the passenger side came loose, keeping the truck's bed attached to the rear of the truck I later found that this particular model has a problem with Frame rot which generated a Toyota bulletin. I bought the truck from Toyota, as a used truck in 2011, but received no notifications of this potentially hazardous vehicle. If the bed had come loose at highway speed, any vehicle following the 2003 Toyota Tacoma truck would have been severely damaged or potentially resulted in the death of the people in the cars following behind me and the truck. There was a Toyota bulletin issued previously which was not disclosed to me at the time of purchase. The vehicle has been in Toyota shops regularly for inspections, maintenance and other repairs but the shop never mentioned anything about a "rusty" frame. Upon further research, I have found multiple Toyota Tacoma owners with similar issues with the frame. I believe Toyota knowingly manufactured and sold a defective product with serious potential safety issues. This vehicle either should be banned from the road for the safety of all drivers.

NHTSA ID

11420490

Incident

Jun 6, 2021

THE FRAME IS ROTTED AND WAS NEVER ADDRESSED TO BE FIXED

NHTSA ID

11406253

Incident

Oct 3, 2020

I NOTICED A SMALL HOLE UNDERNEATH THE PASSENGER SIDE OF THE FRAME JUST IN FRONT OF THE LEAF SPRING AND NOW THE HOLE HAS GROWN TO THE SIZE OF A QUARTER. THERE IS ALSO QUITE ALOT OF RUST UNDERNEATH THE TRUCK AS WELL AS THE SPARE TIRE HOLDER. I LIVE IN CALIFORNIA AND THIS TRUCK WAS PURCHASED FROM A TOYOTA DEALERSHIP IN PENNSYLVANIA. THANKS FOR YOUR COOPERATION. SINCERELY,[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11398310

Incident

Jan 10, 2017

FRAME IS RUSTING.

NHTSA ID

11366133

Incident

Sep 8, 2019

Mileage

243,188 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE DRIVER?S AND PASSENGER?S SIDE REAR SUBFRAME AND REAR LEAF SPRING WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BERLIN CITY TOYOTA OF PORTLAND LOCATED AT 191 RIVERSIDE ST, PORTLAND, ME 04103 (207) 618-6528, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.*DT 8/14/2020 EDIT BY [XXX]: I WOULD ALSO LIKE TO ADD THAT THE TACOMA WAS BROUGHT INTO THE SEASHORE TACOMA DEALERSHIP IN NEW JERSEY BACK IN 2013 FOR A DIFFERENT RECALL AND THE FRAME RECALL WAS NEVER ADDRESSED OR BROUGHT UP TO ME WHILE MY TACOMA WAS THERE. I WOULD ALSO LIKE TO NOTE THAT IN 2016 WHILE I WAS STATIONED IN ALASKA, I RECEIVED A POST CARD ABOUT THE EXTENDED WARRANTY. I PROMPTLY CALLED THE NUMBER AND WAS ADVISED THAT THE WARRANTY DID NOT PERTAIN TO MY TACOMA. OTHERWISE, I WOULD HAVE PUT IT ON THE FERRY TO JUNEAU FOR THE INSPECTION. LASTLY, I HAVE OWNED THIS TACOMA SINCE 2009. IT AS BEEN STATIONED WITH ME FOR 4 YORK IN FL, 4 YORK IN NJ, 4 YORK IN SITES, AK AND 2 YEARS IN ME. IT ALSO PREVIOUSLY LIVED BETWEEN IN KY AND FL PRIOR TO ME. HAD I BEEN ASKED THE RIGHT QUESTIONS ABOUT THE ORIGIN OF THE TACOMA THEN I'M SURE THEY WOULD HAVE TOLD ME THE TRUCK WAS ELIGIBLE FOR THE EXTENDED WARRANTY. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11341339

Incident

Jun 1, 2020

Mileage

160,000 mi

I PURCHASED MY 2003 TACOMA SECOND HAND BACK IN 2015 WHICH SERVES AS MY PRIMARY VEHICLE TO THIS DAY. AFTER RETURNING FROM A YEAR LONG DEPLOYMENT OVERSEAS, I HAD A FEW FRIENDS OVER ON 4JUN OF WHICH ONE WAS ADMIRING MY TRUCK UNTIL HE LOOKS UNDERNEATH AND NOTICES ALL THE FRAME RUST. HE ADVISES THAT THERE IS A RECALL ON IT AND I SHOULD CONTACT MY TOYOTA DEALER TO GET IT SERVICED. FEELING DISTRAUGHT, I GO ONLINE AND LOOKUP RECALLS FOR MY CAR WHICH LED ME TO THE "FRAME RUST" SAFETY ISSUE ON A MANY TOYOTA MODELS TO INCLUDE MY OWN. THE ADVISEMENT SUGGESTS SAFETY CONCERNS WITH THE FRAME RUSTING THROUGH DUE TO FACTORY NEGLIGENCE IN SUFFICIENTLY COATING WITH ANTI-CORROSION MATERIALS. FURTHER RESEARCH IN OTHER FORUMS STATE OTHER TOYOTA OWNERS DESCRIBING IT AS FRAME RUST ALTOGETHER AND NOT JUST ON THE SPARE TIRE PLATE. ISSUES DESCRIBED INCLUDE THE ISSUE CAUSING THE LEAF SPRING TO SNAP AND THE FRAME ITSELF RUSTING THROUGH. INSPECTION OF MY TRUCK PROVES TRUE TO ALL ACCOUNTS DESCRIBED. I CONTACTED SERVCO TOYOTA IN HONOLULU, HI THE VERY NEXT DAY AND SPOKE TO A NICE LADY. I EXPLAINED HOW I BECAME THE OWNER OF THE VEHICLE SINCE 2015 AND WAS NEVER MADE AWARE OF THIS RECALL. SHE CHECKED MY VIN TO CONFIRM THAT I WAS AFFECTED BY IT, HOWEVER THE RECALL HAS EXPIRED AS OF 2018 SO THERE IS NOTHING THEY CAN DO. SHE GAVE ME THE 1-800 NUMBER TO TOYOTA WHICH LED ME NOWHERE AND KEPT DIVERTING ME BACK TO SERVCO TOYOTA INSTEAD OF THEIR MAIN OFFICE..... WHAT FRUSTRATES ME THE MOST IS THAT TOYOTA PROVIDED ME NO NOTICE OR WARNING ABOUT THIS RECALL. SO HOW CAN I REACT TO SOMETHING I WAS NEVER MADE AWARE OF. SAFETY RECALLS SHOULD NEVER HAVE EXPIRATION DATES AS IT REMAINS A SAFETY ISSUE UNTIL ITS PROPERLY REMEDIED. *TR

NHTSA ID

11327499

Incident

Jun 4, 2020

WAS DRIVING DOWN THE ROAD AND THE FRAME BROKE COMPLETELY IN HALF ON THE DRIVERS SIDE AN CAUSED THE DRIVE SHAFT TO FALL OUT AND WHEN IT DID IT BOUNCED UP AND KNOCKED A HOLE IN THE GAS TANK CAUSING ME TO WRECK.AND THE BED OF THE TRUCK HAS HUGE HOLES RUSTED THROUGH THEM.

NHTSA ID

11270931

Incident

Aug 1, 2019

POWER STEERING PUMP HAVING ISSUES I CAN FILL IT UP TO THE FULL LINE AND IT WILL GO DOWN TO HALF EMPTY EVERYTIME I'VE DONE IT THEREFORE STEERING IS VERY TIGHT AND DIFFICULT, THE TRUCK BED HAS HUGE HOLES RUSTED/CORROSION COMPLETELY THROUGH IT ON BOTH SIDES, THE SPARE TIRE MECHANISM IS RUSTED SO BADLY IT DOESN'T WORK AND HALF OF IT IS MISSING DUE TO RUST/CORROSION AN HAS FALLEN OFF, AND THE FRAME BROKE COMPLETELY IN HALF ON THE DRIVER SIDE OF THE TRUCK WHILE I WAS DRIVING IT AN CAUSED THE DRIVE SHAFT TO HANG ON THE GROUND AND IT KNOCKED A HOLE IN THE GAS TANK BEFORE I COULD GET THE TRUCK STOPPED, ALSO THE SUSPENSION ON THE REAR OF THE TRUCK IS NOT ATTACHED TO THE FRAME ON THE TOP UNDER THE BED JUST ATTACHED TO THE FRAME ON THE BOTTOM.

NHTSA ID

11252614

Incident

Aug 20, 2019

BROUGHT TRUCK INTO BODY SHOP IN JUNE 2019 TO HAVE WORK DONE. THEY TOLD ME THE FRAME ON THE TRUCK WAS SEVERELY RUSTED IN SEVERAL PLACES. THEY SAID IT MAY BE UNSAFE TO DRIVE. IN 2016 (ABOUT 2.5 YRS AGO) I BROUGHT THE TRUCK INTO THE LOCAL TOYOTA DEALER TO HAVE FRAME INSPECTED UNDER A RECALL NOTICE. AT THAT TIME THEY TOLD ME THAT THE FRAME WAS OK. IN ADDITION THE TRUCK WAS AT THE DEALER IN 2018 FOR ANOTHER RECALL FOR LEAF SPRINGS. AT THIS TIME THEY REPLACED LEAF SPRINGS BUT DID NOT REPORT ANY PROBLEMS WITH FRAME RUST. THE ORIGINAL BODY SHOP AND MY LOCAL CAR REPAIR SHOP TOLD ME THAT THE SEVERITY OF THE RUST DAMAGE ON THE TRUCK INDICATED THAT THIS HAS BEEN GOING ON A LONG TIME AND WERE SURPRISED THAT IT HAD PASSED TOYOTA DEALER FRAME INSPECTION. I CALLED TOYOTA NATIONAL LINE AND THEY TOLD ME THAT FOR FRAME REPLACEMENTS FOR MY TRUCK THE PROGRAM ENDED IN JANUARY 31 2019. SUBSEQUENTLY I TRIED TO WORK WITH THE LOCAL DEALER AND THEY HAVE ALSO TOLD ME THAT NATIONAL TOYOTA WILL NOT HELP. CLEARLY THE SEVERITY OF THE PROBLEM (SEE ATTACHED PHOTOS) INDICATES THAT THE RUST DAMAGE WAS HAPPENING OVER A LONG PERIOD OF TIME AND TOYOTA WAS NEGLIGENT IN REPORTING THIS TO ME. TOYOTA SHOULD TAKE RESPONSIBILITY FOR REPAIRING/REPLACING THE FRAME SINCE CLEARLY THE PROBLEM HAS EXISTED LONG BEFORE THE JANUARY 31 2019 DATE AND I HAVE FOLLOWED UP ON ALL THE RECALL NOTICES FOR THIS TRUCK.

NHTSA ID

11234167

Incident

Jun 1, 2019

Mileage

136,000 mi

BOUGHT THE TRUCK USED, FRAME RUSTED, FROM COLD WEATHER STATE, HEARD LOTS OF TRUCKS DID THIS, RUST SO BAD AFRAID TO DRIVE IT,EVERYTHING ELSE ON TRUCK GOOD, FROM WHAT I UNDERSTAND IT'S HAD 5 RECALLS, NOT ONE DONE BY FORMER OWNER, INTERNET WEB SITE SAID FRAMES WERE NOT COATED RIGHT, FACTORY DEFECT, WANT TOYOTA TO FIX ISSUE AS IT'S THEIR FAULT THIS HAS HAPPENED, IT'S DANGEROUS TO DRIVE.

NHTSA ID

11229210

Incident

Jul 3, 2019

Mileage

165,000 mi

FRAME IS ROTTEN AND BROKEN, SHOCKS RIPPED OFF OF FRAME. UNSAFE TO DRIVE AND STILL NEED TO USE DAILY.

NHTSA ID

11208831

Incident

Mar 31, 2019

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE DRIVING 35-40 MPH, THE FRONT SUSPENSION EXPLODED. THE FRONT PASSENGER SIDE TIRE FLEW UNDERNEATH THE VEHICLE AND THE BRAKE LINE SNAPPED. THE VEHICLE MOVED ONTO THE SIDE OF THE ROAD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 172,661.

NHTSA ID

11205730

Incident

May 3, 2019

Mileage

172,661 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND THE PASSENGER SIDE WHEEL BEARING DETACHED. THE HUB FOR THE WHEEL BEARING WAS LOOSE AND DETERIORATED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO RUST AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFUSED TO SERVICE THE VEHICLE BECAUSE THEY DID NOT HAVE THE CORRECT CERTIFIED PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 107,000.

NHTSA ID

11196517

Incident

Apr 3, 2019

Mileage

107,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS PRESENT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR DRIVER'S SIDE SPRING HANGER WAS RUSTED AND DETACHED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 146,000 *BF.. CONSUMER STATED WHILE SEARCHING THAT TOYOTA WAS AWARE THAT THE FRAME WAS SUSCEPTABLE TO CORRISION AND THERE WAS A RECALL/ REEPLACEMENT PROGRAM BUT HAS EXPIRED.*JB

NHTSA ID

11193289

Incident

Feb 1, 2019

Mileage

146,000 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE THE VEHICLE WAS COASTING INTO A FUEL STATION, THE FRONT PASSENGER SIDE BALL JOINT DETACHED FROM THE TIRE INDEPENDENTLY AND WITHOUT AN IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO TOYOTA OF WHITTIER (LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, (562) 222-5386). THE DEALER DIAGNOSED THAT THE BALL JOINT BECAME LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION) IN 2005. THE MANUFACTURER PROVIDED CASE NUMBER: 1902250627. THE CONTACT STATED THAT THE RECALL REPAIR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

NHTSA ID

11182542

Incident

Feb 23, 2019

Mileage

230,000 mi

THE REAR BRAKE LINES THAT CONNECT OVER THE REAR AXLE RUSTED INTO AND CAUSED THE BRAKE FLUID TO LEAK FROM THE BRAKING SYSTEM. WHEN THE TRUCK WAS TAKEN INTO A LOCAL SERVICE CENTER FOR REPAIR TO THE BRAKES THE SERVICE CENTER REPRESENTATIVE INFORMED ME THAT THEY COULD NOT REPAIR THE BRAKE LINES BECAUSE THE FRAME WAS RUSTED SO SEVERELY THAT IF PUT ON A LIFT THE FRAME WOULD FALL APART AND THE TRUCK WOULD BREAK IN HALF. THE SERVICE CENTER DETERMINED ALSO THE TRUCK WAS NOT SAFE TO DRIVE. SERVICE RECORDS AT THE DEALERSHIP ARE ON FILE WHERE THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR INSPECTION OF THE FRAME AND REPORTED THE TRUCK DID NOT HAVE A RUST ISSUE AS DESCRIBED IN THE LETTERS I RECEIVED AND HEEDED THE WARNING TO HAVE THE TRUCK INSPECTED.

NHTSA ID

11164154

Incident

Nov 30, 2018

Mileage

115,680 mi

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED BY A MECHANIC WHO INDICATED THAT THE VEHICLE WOULD NOT PASS INSPECTION DUE TO EXTENSIVE RUST AND CORROSION OF THE FRAME. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS FOR THE FRAME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER CONTACTED THE DEALER ON 12/17/18 REPRESENTATIVE STATED NOTIFCATION WAS MAILED W/O A RESPONSE. CONSUMER STATED NO NOTIFICATION WAS SENT, REPRESENTATIVE STATED SHE WOULD GET BACK TO THE CONSUMER ON 12/18/18 BUT NEVER DID.*JB

NHTSA ID

11161942

Incident

Nov 27, 2018

Mileage

156,500 mi