Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2009 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE TRYING TO BRAKE, MY CAR ACCELERATED AND I ALMOST HIT THE CARS INFRONT OF ME. I WAS GETTING OFF THE HIGHWAY TO THE ROTARY AND THERE WAS CARS STOPPED IN FRONT OF ME AND I TRIED TO BRAKE AND THE CAR ACCELERATED INSTEAD.
TOYOTA 2009 VENZA SYSTEMIC SPEED SENSOR FAILURES: RIGHT REAR SPEED SENSOR 1/17/2015: LEFT REAR SPEED SENSOR MAY 2013: LEFT FRONT SPEED SENSOR APRIL 2012 IN EACH CASE, THE ANTILOCK BRAKE SYSTEM (ABS) AND THE VEHICLE STABILITY CONTROL (VSC) SYSTEMS WERE DISABLED, CREATING HAZARDOUS VEHICLE OPERATION, ESPECIALLY IN SNOW/ICE. RESEARCHING, I DETERMINED THAT NO RECALL HAD BEEN ISSUED, BUT THAT KNOWLEDGE OF THE DEFECTIVE SPEED SENSORS AND THAT THEIR FAILURE DISABLED THE ABS AND TRACTION CONTROL SYSTEMS WERE COMMON KNOWLEDGE. I NOTIFIED TOYOTA CUSTOMER ASSISTANCE CENTER OF MY CONCERN, ON JANUARY 22, 2015 (TOYOTA CASE # [XXX]), AND MADE FORMAL REQUEST FOR FULL REIMBURSEMENT OF THE CHARGES FOR THE THIRD REPAIR ON THE BASIS THAT VENZA SPEED SENSOR FAILURES ARE A SYSTEMIC, RECOGNIZED ISSUE CAUSING HAZARDOUS DRIVING CONDITIONS, AND CLEARLY SHOULD HAVE BEEN THE SUBJECT OF A RECALL LONG PAST. I NOTIFIED TOYOTA THAT THE CRITERIA FOR NOTIFICATION OF THE ISSUE TO THE DEPARTMENT OF TRANSPORTATION, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WERE CLEARLY MET. PER UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301), MOTOR VEHICLE SAFETY IS DEFINED AS 'THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE.' TOYOTA REJECTED MY REQUEST 3/10/15 ON THE BASIS THAT IT DID NOT MEET THE CRITERIA OF THEIR NEW VEHICLE LIMITED WARRANTY, COMPLETELY DISREGARDING THE STATED CONCERN. GIVEN THAT TOYOTA HAS WILLFULLY CHOSEN TO NOT ADDRESS THE RECALL AND HAZARD ISSUES RAISED, THIS COMPLAINT IS SUBMITTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON JANUARY 8TH,2015 I HAD THE RIGHT FRONT WHEEL SPEED SENSOR REPLACED ON OUR VEHICLE. AN INTERNET CHECK REVEALED THAT A TECHNICAL SERVICE BULLETIN REF: TSB 0031-12 WAS ISSUED. NHTSA REF: 10052153 FOR THE 2009 VENZA WAS ALSO ISSUED DUE TO NUMEROUS COMPLAINTS OF FAULTY WHEEL SPEED SENSORS.THE FAULTY WHEEL SPEED SENSOR CAUSED 3 WARNING LIGHTS TO COME ON. THE ABS, VSC AND BRAKE SYSTEM WARNING LIGHTS COULD YOU PLEASE INCLUDE THIS VIN IF A RECALL IS ANNOUNCED. THANK YOU. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO DECELERATE SHE NOTICED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. AFTER THE CONTACT STOPPED THE VEHICLE IT ROLLED FORWARD AND REAR ENDED THE VEHICLE IN FRONT OF HER. THE POLICE WAS NOT NOTIFIED AND THERE WERE NO DAMAGES TO EITHER OF THE VEHICLES. THE VEHICLE WAS INSPECTED BY A DEALER AND THE CONTACT WAS TOLD THE VEHICLE WAS IN GOOD WORKING ORDER AND THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. UPDATED 03/07/11*LJ UPDATED 03/14/11
MY 2009 TOYOTA VENZA HAS THE DEFECTIVE FLOORMAT PROBLEM WHICH WAS IDENTIFIED BY TOYOTA MONTHS AGO AND A RECALL ANNOUNCED. IT HAS BEEN MANY MONTHS SINCE THE ANNOUNCEMENT AND MY DEALER HAS NOT RECEIVED ANY PARTS OR FIX FOR THIS SAFETY PROBLEM. WHEN I CONTACTED TOYOTA CORPORATION, THEIR CUSTOMER SERVICE REPRESENTATIVE INFORMED ME THAT AS YET THERE IS NO FIX AVAILABLE AND THEREFORE NO RECALL NOTICES HAVE BEEN SENT OUT AND THEREFORE NO PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE REMOVED THE FLOORMAT AS SUGGESTED BY TOYOTA, BUT MY LIGHT CARPETING IS GRADUALLY BEEN RUINED AND THE FLOORMATS WHICH I PURCHASED AT CONSIDERABLE COST ARE USELESS. I FEEL THAT THE DELAY IN DEVELOPING AND DELIVERING A SOLUTION IS UNREASONABLE AND THAT THE MANUFACTURER SHOULD COMPENSATE ALL TOYOTA OWNERS FOR THIS UNRESPONSIVENESS AND PROLONGING OF AN UNSAFE SITUATION. *TR
2009 TOYOTA VENZA -VSC/TRAC . THIS PROBLEM HAS OCCURED TWICE. ONCE IN A PARKING LOT AND THE OTHER AT A STOP LIGHT. IN THE PARKING LOT, I PUT THE CAR IN DRIVE AND THE VSC LIGHT CAME ON. CAR WAS STUCK - IT WOULD NOT MOVE FORWARD. BRAKE WAS LIGHTLY APPLIED, NOT HEAVILY APPLIED. TO FIX PROBLEM, PUT CAR IN PARK AND STARTED ALL OVER AGAIN. PROBLEM RESOLVED. 5 DAYS LATER, I PULLED OUT OF A PARKING LIGHT AND STARTED TO LIGHTLY APPLY THE BRAKES FOR AN UPCOMING RED LIGHT. AFTER I WAS STOPPED FOR ABOUT 30 SECONDS, THE VSC/TRAC LIGHT CAME ON AGAIN AND THE CAR WAS STUCK (WOULD NOT MOVE FORWARD). I TRIED TAPPING BREAKS TO RELEASE, BUT ULTIMATELY HAD TO PUT THE CAR IN PARK, TURN OFF THE CAR AND START OVER AGAIN. IN BOTH INSTANCES, I DID NOT HAVE MY FOOT HEAVILY ON THE BRAKE. IN THE FIRST INSTANCE, I WAS ON A LESS THAN 1% DECLINE AND THE 2ND INSTANCE WAS ON A FLAT ROAD - AND THE ROADS WERE DRY. I TRIED TO REPRODUCE THE PROBLEM AT HOME, BUT FOUND THE ONLY WAY I COULD GET THE VSC LIGHT TO COME ON WAS BY HEAVILY APPLYING THE BRAKE. IN BOTH INSTANCES DESCRIBED, I HAD NOT APPLIED THE BRAKE HEAVILY AT ALL.
I OWN A 2009 TOYOTA VENZA. RECENTLY BY ROTATING THE WHEELS, I NOTICED THE NUTS WERE LOOSEN. SO WHEN TAKING THE WHEELS OUT, I NOTICED THAT THE DISC BRAKES WERE NOT TIGHTEN TO THE LUGS AND COULD ROLL BACK AND FORTH BY THE LITTLE BIT OF THE SPACE BETWEEN THE LUGS AND THE LUGS' HOLES. THEY WOULD BE TIGHTEN WHEN THE WHEELS WERE ON AND TIGHTEN WITH THE WHEELS' NUTS. I USE MY EDUCATED GUESS TO GUESS THAT WHEN I BRAKE THE CAR, THE DISC BRAKES WILL HAVE A CHANCE TO ROLL IN REVERSE DIRECTION OF THE WHEELS IN THAT LITTLE BIT OF THE SPACE. WHEN I BACK UP THE CAR, THEN BRAKE, AGAIN, THE DISC BRAKES WILL ROLL THE OTHER DIRECTION. THIS ACTION WILL RESULT IN LOOSING THE WHEELS' NUTS AFTER A SHORT WHILE. WE HAVE OTHER CARS FROM OTHER MANUFACTURES, AND WE FOUND THAT THEY DON'T DESIGN THE SAME WAY, WHICH THE DISC BRAKES ARE TIGHTEN TO THE LUGS ALONE. I WROTE THIS SAME EMAIL TO TOYOTA, BUT I DON'T THINK THEY WILL ANSWER ME. I THINK THIS IS ANOTHER SAFETY ISSUE. IF OWNERS WHO DON'T PAY ATTENTION TO RETIGHTEN THE WHEELS AFTER 5000-7000 MILES, THEY WILL FACE A CHANCE OF LOOSING A WHEEL ON THE FREEWAY. PLEASE PUT YOUR ENGINEERS TO TEST THIS ISSUE TO HELP BRINGING MORE SAFETY TO EVERYONE. THANK YOU *TR
FIRST HIGHWAY TRIP WITH A BRAND NEW 2009 TOYOTA VENZA AUTOMATIC 4 CYLINDER AWD. MAINTAINED SPEED LIMIT 100 KILOS/HR. WENT TO PASS A SEMI AND GAS PEDAL STUCK AT 120 KILOMETERS ON NARROW TWO WAY HIGHWAY WITH SOFT SHOULDERS POST MAJOR SNOW FALL LAST FRIDAY(NORMALLY NOT SPEED). WAS UNABLE TO DEPRESS THE GAS PEDAL AND APPLY FULL PRESSURE ON BRAKES.THE VEHICLE DID NOT SLOW DOWN ENGINE WAS STILL RACING. FINALLY WAS ABLE TO PUT TRANSMISSION INTO NEUTRAL, STILL WITH FULL BRAKES BARELY WORKING WITH RACING ENGINE . ENGINE SMELLS BEGAN, ABLE TO WRESTLE CAR TO GRAVEL SHOULDER,THROW INTO PARK AND IMMEDIATELY KILLED ENGINE. ONCE SEMI CALMED DOWN, TRIED TO INSPECT GAS PEDAL. YANKED OUT TOYOTA MANUFACTURED INSTALLED RUBBER MAT WHICH HAD BEEN IMPROPERLY INSTALLED ON TOP OF EXISTING FACTORY CARPET MATT WHICH WAS CLIPPED IN PLACE. READ ABOUT THIS BEING IMPROPER - IN CAR MANUAL WHILE WAITING TO HEAR BACK FROM DEALERSHIP FOR SAFETY INSTRUCTIONS GIVEN SYSTEM WARNING THAT MAJOR BRAKE FAILURE MAY HAVE ALSO OCCURRED. CAREFULLY DID SOME CHECKS OF BRAKES. HARD PRESSURE ON PEDAL RESULTED IN TRACTION SIGNAL REAPPEARING. SOFT PRESSURE THERE WAS NO TRACTION SIGN. VERY CAUTIOUSLY AND SLOWLY 90 - 95 KILOMETERS/HR. CONTINUED HOME ON LAST LEG OF TRIP WITH NO PASSING. ONCE HOME, RE-INSPECTED GAS PEDAL AREA AND NOTED A CORRESPONDING LINE INDENT TO WHERE RUBBER MATT MAY HAVE DUG INTO CARPET ON RIGHT SIDE OF GAS PEDAL. THOUGH NOT A MECHANIC, DEDUCTIVELY, RUBBER MAT IMPROPER INSTALL MAY LIKELY HAVE CAUSED GAS PEDAL STICK. RUBBER MAT CLEARLY WARNED NOT TO INSTALL ON TOP OF CARPET MAT ! WHY DEALER DID. NO IDEA! WHY BRAKING SYSTEM NOT WORK WHILE ENGINE RACED IN DRIVE... I HAVE NO IDEA.! FEEL VERY VERY VERY LUCKY TO BE ALIVE! COULD HAVE EASILY ENDED IN DEATH BUT FOR MY MANY YEARS OF SPORT CAR DRIVING WITH STANDARDS TRANSMISSION, AND HIGHWAY DRIVING SKILLS! MARKED ON THE MAT "DO NOT INSTALL." *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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