Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2009 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was at a stop sign and I was on an incline and I let the brake go to press the gas and the car started to go backwards and i almost hit the car behind me and and press the gas to go forward. Now anytime I am on an incline during a stop and if I let go the brake the car goes backwards.
I PUT MY VEHICLE IN REVERSE AND THE BRAKES SEEMED TO LOCK, WHEN I PUT IT IN DRIVE IT CONTINUED TO BACK UP. NO MATTER WHAT GEAR I PUT IT IN IT STAYED IN REVERSE. I WAS BLOCKING A LANE AT THE MALL ,U MY HUSBAND TRIED TO PUSH IT WHILE IN NEUTRAL BUT HE COULDN'T BUDGE IT, IT WAS STILL IN REVERSE. I THINK IT HAS A DEFECTIVE TRANSMISSION, AND IT ONLY HAS 40,000 MILES ON IT. SCARY AND VERY DANGEROUS SITUATION.
DRIVER SIDE SEAT NO HEAT. SPEED SENSOR FRONT RIGHT THERE LIGHT ON BREAK ABS AND VSC. REAR DIFFERENTIAL MAKE NOISE
MY 2009 TOYOTA VENZA WITH ONLY 70,000 MILES SUDDENLY DEVELOPED A WHINING, GRINDING NOISE WHILE DRIVING AND ACCELERATING. THE NOISE WAS COMING FROM THE REAR AXLE. THE NOISE GOT PROGRESSIVELY WORSE VERY QUICKLY. AFTER MECHANICAL INSPECTION I WAS INFORMED THAT THE REAR DIFFERENTIAL WAS SHOT. I WAS ALSO INFORMED THAT THE VEHICLE SHOULDN'T BE DRIVEN FOR LONG DISTANCES BECAUSE OF THE POTENTIAL OF THE DIFFERENTIAL TO OVERHEAT AND FAIL.THE FAILURE COULD BE ASSOCIATED WITH SAFE DRIVABILITY ISSUES.
THIS IS 2009 TOYOTA VENZA V6 AWD VERSION. OIL LEAKED FROM REAR DIFFERENTIAL BETWEEN ELECTROMAGNETIC COUPLER SUB-ASSEMBLY AND THE DIFFERENTIAL. THE COUPLER ITSELF ALSO LEAKED OIL. THE UNIT IS ALL COVERED BY OIL. DEALER STATING THE PART IS NON-SERVICEABLE AND HAS TO BE REPLACED.
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
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TRANSMISSION PROBLEMS - RAPID DOWNSHIFTING & SAYS IN DRIVE WHEN IT'S IN SPORT MODE. THE FIRST TIME IT HAPPENED I WAS DRIVING DOWN THE HIGHWAY ALONE AND I WAS GOING AROUND 60MPH IN THE 3RD LANE WHEN THE VENZA SAID "D" ON THE DISPLAY BUT THEN IT FELT LIKE IT SHIFTED INTO 2ND GEAR BECAUSE IT WENT FROM 60MPH TO AROUND 20MPH WITH NO WARNING AND I HAD TO GET IT INTO THE EMERGENCY LANE IN THE CENTER SO I WOULDN'T GET HIT AFTER THAT I TOOK IT TO RIGHT OVER TO GREENWICH TOYOTA AND THEY LOOKED AT IT BUT FOUND NO TROUBLE CODES AND ABOUT A WEEK LATER I WAS WITH MY WIFE [XXX] AND I WAS GOING DOWN E PUTNAM AVE AND IT HAPPENED WITH HER IN THE CAR AND THIS TIME IT WENT FROM AROUND 40MPH IN "D" TO AROUND 10MPH AND IT SCARED HER AND SHE JUST ASKED TO BE TAKEN HOME SO THE NEXT DAY I TOOK IT TO TOYOTA AND LEFT IT FOR ABOUT A WEEK AND STILL NO TROUBLE CODES WERE FOUND AND IT'S HAPPENED A FEW MORE TIMES SINCE THEN WITH STILL NO TROUBLE CODES NOW I ONLY USE IT IN SPORT MODE WHERE I MANUALLY SHIFT IT. WELL JUST RECENTLY IT HAS HAD PROBLEMS IN THIS ALSO WHERE IT WON'T ALLOW ME TO SHIFT UP OR DOWN AND WHILE IT'S IN "S" IT SOMETIMES SAYS IT'S IN "D" AND I'M TIRED OF IT BECAUSE THESE 2 RECENT TIMES ONCE I SHOWED JAY A SERVICE ADVISOR AND ALSO THOMAS STEIN THE OWNER THAT IT SHOWED "D" WHILE IT WAS IN SPORT MODE AND THEY'VE PLUGGED IT IN AND NO TROUBLE CODES WELL THEY SAW IT WITH THEIR OWN EYES, WHAT ELSE CAN I DO. I HAVE TAKEN MY 2009 TOYOTA VENZA TO GREENWICH TOYOTA IN GREENWICH, CT TO GET IT FIXED 4 TIMES NOW AND THEY SAY THEY CAN'T FIX IT BECAUSE IT'S NOT SHOWING ANY TROUBLE CODES. I'M TIRED AND DON'T KNOW WHERE ELSE TO TURN. [XXX] *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 2009 TOYOTA VENZA VIN [XXX] , EXHIBITED SEVERE UNINTENDED AND UNCONTROLLED ACCELERATION AT 7:45AM ON MAY 5, 2010. THE CAR WAS RUNNING FOR LESS THAN TWO MINUTES WHEN I STOPPED TO MAKE A TURN FROM LORAIN AVENUE, SILVER SPRING MD, ONTO WESTBOUND MD 193 UNIVERSITY BLVD. I ACCELERATED TO ENTER TRAFFIC AND THE CAR TOOK OVER AND ACCELERATED TO FULL THROTTLE ON ITS OWN. THE SAME BEHAVIOR AS IF GOING INTO CRUISE CONTROL "RESUME" MODE AFTER BEING IN "COAST" EXCEPT THAT THE CRUISE CONTROL WAS NOT ENGAGED. I APPLIED THE BRAKES FIRMLY BUT THEY DID NOT SUFFICIENTLY SLOW THE CAR NOR DID THE ACCELERATOR PEDAL RETURN TO IDLE POSITION. I WAS ABLE TO SHIFT INTO NEUTRAL AND GUIDE THE CAR TO A SAFE STOP. THE ENGINE CONTINUED TO RUN AT FULL THROTTLE AND THE TACHOMETER WAS WELL INTO THE RED ZONE, ABOVE 6800 RPM. THE ENGINE STOP BUTTON DID NOT STOP THE MOTOR WHEN PRESSED PER NORMAL OPERATION. ONLY WHEN I PRESSED AND HELD THE ENGINE STOP BUTTON DOWN DID THE MOTOR STOP. I PLACE THE TRANSMISSION INTO PARK AND APPLIED THE FOOT BRAKE. I CHECKED TO SEE IF THE FLOOR MAT WAS ENTRAPPED IN THE ACCELERATOR PEDAL AND IT WAS NOT. I RESTARTED THE CAR AND IT AGAIN IMMEDIATELY REVVED TO FULL THROTTLE. I SHUT THE CAR DOWN AND LEFT IT (WITH MY CHILDREN, AGES 2 AND 6, WHO HAD BEEN THEIR SECOND ROW CAR SEATS AND WERE NOW IN TEARS). AFTER ABOUT AN HOUR I RETURNED TO THE CAR BY MYSELF AND STARTED IT AGAIN. THIS TIME IT STARTED NORMALLY AND IDLED AT ABOUT 800 RPM. I DROVE THE CAR TO MY HOME TWO BLOCKS AWAY AND PARKED IT. KOONS TYSONS TOYOTA TOWED THE CAR TO ITS LOCATION AT 8610 LEESBURG PIKE VIENNA, VA 22182. THEY HAVE HAD THE CAR FOR OVER 24 HOURS AND FAILED TO FOLLOW THROUGH ON APPOINTED TIMES TO CALL ME BACK WITH A STATUS REPORT ON THE VEHICLE. *TR
I WAS IN THE PROCESS OF MERGING ONTO THE OHIO TURNPIKE AND DEPRESSED THE GAS PEDAL TO ACCELERATE AND PASS A SLOW-MOVING SEMI IN FRONT OF ME. THE CAR ACCELERATED AND ONCE PAST THE SEMI I RELEASED PRESSURE ON THE GAS PEDAL ONLY TO HAVE THE CAR CONTINUE TO ACCELERATE. DESPITE PRESSING THE BRAKE THE VEHICLE DID NOT SLOW. AS I PREPARED TO SHIFT INTO NEUTRAL GEAR I REACHED DOWN AND PULLED THE FLOOR MAT TO THE DIAGONAL CORNER OPPOSITE THE GAS PEDAL. WITH THAT ACTION THE PEDAL APPEARED TO BECOME RESPONSIVE TO PRESSURE AND THE CAR DECELERATED. A REAR SEAT PASSENGER OBSERVED A WARNING LIGHT APPEAR ON THE INSTRUMENT PANEL INDICATING A MASTER SYSTEM WARNING. THE LIGHT DISAPPEARED AS SOON AS THE VEHICLE BEGAN TO SLOW. NO OTHER ACTIONS OCCURRED FOLLOWING THE INCIDENT. *TR
I WAS DRIVING AT 35-40 MPH, PULLING UP TO AN INTERSECTION. I GRADUALLY HIT BRAKES TO REDUCE SPEED, AND THE CAR SURGED FORWARD TWICE. BOTH FEET SLAMMING ON THE BRAKE PEDAL WERE REQUIRED TO STOP THE VEHICLE. IT HAS HAPPENED ONLY ONCE, BUT CAUSED GREAT ALARM AND POSES A POTENTIAL SERIOUS SAFETY PROBLEM. THIS WAS UNDER LIGHT BRAKING INITIALLY, WITH NO PRESSURE ON THE ACCELERATOR WHEN THE CAR SURGED FORWARD. IT IS UNKNOWN WHETHER THE ACCELERATOR OR COMPUTER WAS AT ISSUE. FLOOR MATS WERE NOT INVOLVED. *TR
I ACCELERATED TO MAKE A LANE CHANGE,VEHICLE TOOK OFF TO INCREASING ACCELERATION I ATTEMPTED TO BRAKE CAR WOULD NOT RESPOND. LUCKILY NO TRAFFIC WAS AHEAD OF ME. FINALLY CAR MANAGED TO STOP. I DIDN'T THINK IT WOULD. I HAD TO PRACTICALLY STAND ON BRAKE PEDAL. I WAS ASSUMING SOME HOW THE CRUISE CONTROL WAS INADVERTENTLY PRESSED BUT NO IT WAS NOT. *TR
2009 TOYOTA VENZA (MANUFACTURED -OCT./08), 6 CYLINDER. WAS IN PARK,ABOUT TO GO IN REVERSE TO BACK OUT OF LEVEL DRIVEWAY, FOOT ON BRAKE, CAR WOULD NOT ENGAGE IN REVERSE! FOOT BRAKE PEDAL FELT TENSE AND INFLEXIBLE. IE. WOULD NOT MOVE EVEN WITH APPLIED FOOT PRESSURE. FLASHING TRACTION CONTROL LIGHT CAME ON. TURNED OFF CAR THEN RESTARTED AND REPEATED EFFORT TO BACK OUT. SAME THING! AGAIN REPEAT STEPS, REPEATED SAME RESPONSE. TRIED TURNING OFF TRACTION CONTROL AND TURNING BACK ON SEVERAL TIMES. NO IDEA WHAT DID IT, BUT FINALLY WAS ABLE TO BACK OUT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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