RoadVitals

2009 Toyota Venza Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Oct 1, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 172 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2009 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Body & structureVisibility
Filed Oct 1, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. DURING INCLEMENT WEATHER, THE CONTACT BECAME AWARE OF WATER SLOWLY LEAKING INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BREDEMANN TOYOTA (1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF HOUSING NEEDED TO BE REPLACED ALONG WITH THE HEADLINER DUE TO THE DRAIN TUBE NOT BEING INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,623.*JB

NHTSA ID
11265317
Incident
Sep 16, 2019
Mileage
64,623 mi
Visibility
Filed Oct 31, 2016

THE SUN VISOR ON THE DRIVER SIDE SUDDENLY DROPPED DOWN WHILE I WAS DRIVING HOME. NOW IT JUST HANGS DOWN IN MY FACE UNLESS I ROTATE IT TO THE SIDE WINDOW. NO VISOR WHEN DRIVING INTO THE SUN AND A VISOR TO MY LEFT BLOCKING MY VISION. NOT SAFE. *TR

NHTSA ID
10920183
Incident
Oct 27, 2016
Mileage
103,800 mi
Visibility
Filed Apr 18, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE SUN VISOR DETACHED AND HINDERED THE CONTACT'S VIEW WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10860183
Incident
Jul 2, 2014
Mileage
70,000 mi
Visibility
Filed Sep 17, 2015

WHEN THE DRIVERS VISOR WAS PUSHED UP OUT OF THE WAY SOMETHING SNAPPED AND THE VISOR WOULD NOT STAY UP. IT WOULD ONLY HANG DOWN OBSTRUCTING MY LINE OF VISION. I ENDED UP DRIVING FROM UTAH TO AZ HOLDING THE VISOR UP SO I COULD SEE. I SPENT OVER $125 TO INSTALL IT MYSELF. TWO YEARS LATER THE SAME EXACT THING HAS HAPPENED TO THE PASSENGERS VISOR MAKING IT NEARLY IMPOSSIBLE TO SEE TRAFFIC COMING FROM MY RIGHT. I CALLED POWER TOYOTA TO GET THE PART AND WAS INFORMED THE FOLLOWING DAY IT IS ON A NATIONAL BACK ORDER WITH NO RELEASE DATE. WHEN I CONTACTED TOYOTA REGARDING THIS SAFETY ISSUE I WAS INFORMED THAT VISORS ARE ONLY COVERED FOR 3 YEARS AND OFFERED NO SUGGESTIONS OR REASONS AS TO WHY THE VISORS ARE UNAVAILABLE. I HOPE MY UPCOMING TRIP TO TUCSON IS NOT NEGATIVELY AFFECTED BY TOYOTA'S FAULTY VISORS.

NHTSA ID
10764730
Incident
Jun 6, 2014
Mileage
55,000 mi
Visibility
Filed Aug 2, 2015

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION, OR IN THE VISOR POSITION, BUT DROPS INTO AN UNSAFE, VISIBILITY HAMPERING AND DISTRACTING LOCATION. TOUCHING/FEELING THE PLASTIC ASSEMBLY WHERE THE VISOR CONNECTS TO THE SUPPORT BAR REVEALS THAT THE ASSEMBLY HAS FAILED. I FIND IT INTERESTING THAT TOYOTA HAS ISSUED AN ADVISORY AND WILL PAY FOR THIS REPAIR FOR CAMRY'S BUT NOT VENZA'S. I HAVE A 2010 CAMRY THAT I PURCHASED ON THE SAME DAY AS THE VENZA: JULY 31, 2009 AND IT'S DRIVER'S SIDE VISOR FAILED ON JULY 31, 215 JUST ONE DAY AFTER THE VENZA'S (BUT WITH TWICE THE MILEAGE)! HOPING THAT NHTSA CAN CONVINCE TOYOTA TO FIX THE MUCH SMALLER QUANTITY (COMPARED TO CAMRY) OF VENZA'S AS WELL. I WOULD REPLACE IT MYSELF IF THE PART WASN'T SO TERRIBLY OVERPRICED ($179 !!!). I WILL BE SEEKING GOODWILL FROM THE DEALER I PURCHASED FROM, BUT FROM TRAFFIC ON THE INTERNET, I SEE THIS IS A PERVASIVE PROBLEM FOR WHICH TOYOTA IS NOT TAKING THE CORRECT ACTION

NHTSA ID
10745658
Incident
Jul 30, 2015
Mileage
51,000 mi
Visibility
Filed Jan 3, 2015

IN MARCH 2014, MY PASSENGER SUN VISOR STARTED FAILING BY MAKING A CLICKING SOUND WHEN LOWERING. BY APRIL, THE VISOR WOULD NOT GO BACK UP AND ENDING "HANGING" WHERE YOU WERE UNABLE TO SEE UNLESS YOU HELD IT. IN MAY 2014, THE DRIVER'S SIDE SUN VISOR FAILED AS WELL. I NOW HAVE BOTH VISORS STOWED IN MY GLOVE BOX BECAUSE WHEN I CALLED THE DEALERSHIP, THEY SAID TO HANG ON TO THEM IN CASE OF A RECALL. THEY SAID PART AND LABOR TO FIX WOULD BE ABOUT 200.00 FOR ONE. IT IS VERY DANGEROUS DRIVING, ESPECIALLY WHEN THE SUN IS EXTREMELY BRIGHT. I CAN SEE AN ACCIDENT WAITING TO HAPPEN. PLEASE HAVE A RECALL ON THESE SUN VISORS DONE BEFORE SOMEONE GETS HURT. *TR

NHTSA ID
10669813
Incident
Apr 15, 2014
Visibility
Filed Nov 25, 2014
1 injury reported

THE DRIVER SIDE SUN VISOR WILL NOT STAY UP AND IS COMING APART. THE VISOR HINGE SEEMS TO BE PROTRUDING FROM THE VISOR WHICH CAUSE THE VISOR NOT TO STAY UP OR GO UP BLOCKING THE DRIVER'S VISIBILITY. AS YOU ARE DRIVING THE VEHICLE, YOU HAVE TO DUCK DOWN TO SEE THROUGH THE WINDSHIELD. ALSO, WHEN TURNING TO MY LEFT TO CHECK MY BLIND SPOT, WHEN I TURNED BACK TO LOOK STRAIGHT I HIT MY HEAD ON THE SAGGING VISOR. THIS COULD BE A MAJOR SAFETY CONCERN AS VISOR COULD HIT SOMEONE IN THE EYES AND CAUSE AND ACCIDENT RESULTING IN INJURY OR DEATH. *TR

NHTSA ID
10660752
Incident
Nov 17, 2014
Visibility
Filed Nov 18, 2014

EXACTLY AS ANOTHER DRIVER STATED: THE DRIVER SIDE SUN VISOR STARTED TO JUST FALL DOWN A LITTLE AT FIRST. THEN IT JUST STARTED FALLING OFF A LITTLE MORE SOMETIME BLOCKING MY VIEW. I WOULD PUSH IT BACK UP AND THAT WORKED FOR A COUPLE OF WEEKS UNTIL THE METAL PART CAME THROUGH THE CLOTH AND IT CAME OFF TOTALLY. I WENT TO PRICE A NEW ONE AT THE DEALERSHIP AND THEY WANTED AROUND $111.00 THAT WASN'T INCLUDING SERVICE. I SEE THERE ARE A LOT OF COMPLAINTS ABOUT THIS PROBLEM SO I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS VISOR. THERE NEEDS TO BE A RECALL BEFORE SOMEONE CRASHES FROM THIS PROBLEM. PLEASE DON'T WAIT FOR SOMEONE TO GET HURT BEFORE YOU HAVE A RECALL. NEEDS A RECALL ASAP.. *TR

NHTSA ID
10659015
Incident
Nov 17, 2014
Mileage
111,240 mi
Visibility
Filed Nov 10, 2014

SUN VISOR OBSTRUCTING VISIBILITY: LAST YEAR (2003) THE LEFT SUN VISOR (DRIVER SIDE) FELL STRAIGHT DOWN BLOCKING VISION DURING TRAVEL. I ALREADY PAID $100 + TAX TO REPLACE IT. NOW ON NOVEMBER 2014, THE RIGHT SUN VISOR (PASSENGER SIDE) IS BROKEN. I HAVE CONCLUDED THAT IT IS A MANUFACTURING DEFECT AND A SAFETY HAZARD ISSUE, BECAUSE IT CAN CAUSE AN ACCIDENT. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS VISOR AGAIN. THERE NEEDS TO BE A RECALL DUE TO A LOT OF COMPLAINTS ABOUT THIS PROBLEM AND BEFORE A TRAGEDY OCCURS. *TR

NHTSA ID
10654084
Incident
Oct 1, 2013
Visibility
Filed Sep 23, 2014

LH SUN VISOR FELL STRAIGHT DOWN BLOCKING VISION DURING TRAVEL. REPLACED LH SUN VISOR AND NOW AT 81,000 MILES THE LH SUN VISOR IS BROKEN AGAIN, THIS IS A DEFECTIVE PART AND HAD TO BE REMOVED TO PROVIDE CLEAR VISION. SHOULD NOT HAVE TO BUY A THIRD VISOR. THIS IS A SAFETY HAZARD. LH SUN VISOR ASSEMBLY IS FAULTY. *TR

NHTSA ID
10638534
Incident
Apr 9, 2012
Mileage
50,000 mi
Visibility
Filed Sep 4, 2014

THE DRIVER SIDE SUN VISOR STARTED TO JUST FALL DOWN A LITTLE AT FIRST. THEN IT JUST STARTED FALLING OFF A LITTLE MORE SOMETIME BLOCKING MY VIEW. I WOULD PUSH IT BACK UP AND THAT WORKED FOR A COUPLE OF WEEKS UNTIL THE METAL PART CAME THROUGH THE CLOTH AND IT CAME OFF TOTALLY. I WENT TO PRICE A NEW ONE AT THE DEALERSHIP AND THEY WANTED AROUND $121.00 THAT WASN'T INCLUDING SERVICE. I SEE THERE ARE A LOT OF COMPLAINTS ABOUT THIS PROBLEM SO I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS VISOR. THERE NEEDS TO BE A RECALL BEFORE SOMEONE CRASHES FROM THIS PROBLEM. PLEASE DON'T WAIT FOR SOMEONE TO GET HURT BEFORE YOU HAVE A RECALL. NEEDS A RECALL ASAP.... *TR

NHTSA ID
10630880
Incident
Aug 5, 2014
Mileage
67,000 mi
Visibility
Filed Jul 18, 2014

DRIVERS SIDE SUN VISOR OBSTRUCTING VISIBILITY. THE VISOR APPEARS TO HAVE SEPARATED, ALLOWING THE BRACKET TO SHIFT TO OUTSIDE OF THE VISOR. THE RESULT LEAVES THE VISOR HANGING STRAIGHT DOWN. *TR

NHTSA ID
10614659
Incident
Jul 18, 2014
Mileage
107,705 mi
Visibility
Filed Jul 14, 2014

DRIVERS SIDE SUN VISOR OBSTRUCTING VISIBILITY. THE VISOR APPEARS TO HAVE SEPARATED, ALLOWING THE BRACKET TO SHIFT TO OUTSIDE OF THE VISOR. THE RESULT LEAVES THE VISOR HANGING STRAIGHT DOWN. *TR

NHTSA ID
10610359
Incident
Jul 1, 2014
Mileage
49,500 mi
Visibility
Filed Jul 10, 2014

OVER THE PAST TWO YEARS, THE DRIVER'S SIDE SUN VISOR HAS PERIODICALLY POPPED DOWN. I'VE THOUGHT NOTHING OF IT AND PUSHED IT BACK UP. THIS TIME, I HEARD A POP AND IT CAME ALL THE WAY DOWN. NOW A METAL PIECE IS STICKING OUT BETWEEN THE TWO PIECES AND THE VISOR SWINGS TO AND FRO AS I DRIVE. IT OBSTRUCTS MY LINE OF VISION WHETHER IT IS IN FRONT OF ME OR TO THE SIDE. I'VE CALLED THE LOCAL TOYOTA DEALER ABOUT THIS AND THEY INFORM ME THAT I HAVE TO BRING IT IN TO BUY A NEW ONE. FROM MY RESEARCH, IT IS A PROBLEM THAT SHOULD BE ADDRESSED AND IT IS A ROAD AND SAFETY HAZARD. *TR

NHTSA ID
10609611
Incident
Jul 1, 2014
Mileage
77,000 mi
Visibility
Filed Jul 9, 2014

AFFECTED PART: DRIVER SUN VISOR THIS IS ACTUALLY THE SECOND INCIDENT I'VE HAD WITH THE VISOR. THE FIRST TIME WAS JUST A FEW MONTHS AFTER PURCHASING THE NEW VENZA. TOYOTA REPLACED THE FIRST VISOR BECAUSE IT WAS UNDER WARRANTY, BUT THIS IS A WIDESPREAD PROBLEM WITH NOT ONLY 2009 VENZAS, BUT VARIOUS TOYOTA MODELS. TOYOTA HAS ONLY RECALLED THE CAMRY MODELS. MY VISION IS OBSTRUCTED WHILE DRIVING DUE TO THE VISOR CAN NOT BE PUSHED IN THE UP POSITION CREATING A SAFETY HAZARD. EVEN THOUGH MY ORIGINAL DEFECTIVE VISOR HAD TO BE IMMEDIATELY REPLACED, TOYOTA WANTS TO CHARGE ME FOR THE REPAIR. THERE ARE ALSO PETITIONS ONLINE REQUESTING A RECALL FOR THIS PART. *TR

NHTSA ID
10609266
Incident
Jul 8, 2014
Mileage
50,672 mi
Visibility
Filed Jun 19, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR MALFUNCTIONED. THE VISOR CONTINUOSLY DROPPED, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ID
10604562
Incident
Jun 18, 2014
Mileage
55,000 mi
Exterior lightingVisibility
Filed May 19, 2014

DRIVER'S SIDE SUN VISOR HAS FAILED. WHILE DRIVING ON THE FREEWAY IT SUDDENLY DROPPED IN FRONT OF MY FACE CAUSING MY VISION OF THE ROAD TO BE OBSTRUCTED. THE VISOR IS DEFECTIVE IN THAT IT WOULD NOT STAY UP AND AWAY FROM MY FACE WHILE DRIVING. IT SEEMS LIKE THE WHOLE BRACKETING SYSTEM WHICH HOLDS THE VISOR IN PLACE BROKE AND WHEN THE VISOR FELL IN FRONT OF MY FACE, IT ACTUALLY FELL LOWER THAN IF I HAD PUT THE VISOR DOWN MYSELF TO BLOCK THE SUN. THE LIGHT WHICH ACTIVATES THE MIRROR IN THE SUN VISOR HAS ALSO STOPPED WORKING. MORE IMPORTANTLY, THIS IS A DEFINITE SAFETY HAZARD AS IT ALMOST CAUSED ME TO REAR-END THE VEHICLE IN FRONT OF ME WHEN THE VISOR DROPPED AND BLOCKED MY VISION OF THE ROAD. *JS

NHTSA ID
10592524
Incident
May 4, 2014
Mileage
76,000 mi
Visibility
Filed May 13, 2014

SUN VISOR FELL DOWN WHILE DRIVING, ALMOST CAUSED A CRASH, UPON INSPECTION VISOR IS COMPLETELY WARPED INSIDE. *TR

NHTSA ID
10588131
Incident
May 13, 2014
Mileage
50,000 mi
Visibility
Filed May 28, 2013

THE SUN VISOR POSITION RETAINING CLIP SEPARATED FROM THE PLASTIC MOLDING AND THE VISOR WILL NOT REMAIN UP. THE VISOR IMPEDES VISIBILITY TO THE FRONT. IT CAN BE MOVED OUT OF THE WAY TO THE LEFT BUT THAT PARTIALLY BLOCKS MY VIEW OF THE SIDE MIRROR. SINCE THE VISOR IS FREELY SWINGING SOMETIMES IT STOPS TILTED TOWARD THE DRIVER. IN THE EVENT OF A CRASH THIS COULD RESULT IN HEAD INJURY. THE LOSS OF VISIBILITY TOWARD THE FRONT IS SIGNIFICANT FOR DRIVERS WITH A HIGHER SEATING POSITION. FROM SEVERAL FORUMS THIS APPEARS TO BE AN ISSUE FROM AT LEAST THE 2008 TO 2010 TOYOTA MODEL YEARS ACROSS ALL MODELS. *TR

NHTSA ID
10513724
Incident
Mar 28, 2013
Mileage
45,000 mi
Visibility
Filed May 19, 2013

DRIVERS SIDE SUN VISOR FALLING DOWN AND IMPEDING SITE. *TR

NHTSA ID
10512704
Incident
Apr 17, 2013
Mileage
60,000 mi
Visibility
Filed Jun 4, 2011

I PURCHASED A TOYOTA VENZA, AND I AM UPSET THAT TOYOTA NO LONGER INSTALL EXTENDERS ON THE SUN VISORS. THE SUN IS HITTING THE DRIVER AND PASSENGER IN THE EYE, AND IT IS NOT POSSIBLE WHEN DRIVING INTO THE SUN TO BLOCK OUT THE SUN IN MANY INSTANCES, THIS IS MOST ANNOYING & UNSAFE. *TR

NHTSA ID
10404447
Incident
Mar 9, 2011
Visibility
Filed Jul 23, 2010

SUNROOF EXPLODED GOING DOWN HIGHWAY 2009 TOYOTA VENZA. *TR

NHTSA ID
10344958
Incident
Jul 22, 2010
Mileage
5,673 mi
Body & structureVisibility
Filed Nov 5, 2009
1 injury reported

THE SUNROOF OF THE NEWLY PURCHASED TOYOTA VENZA FELL OFF WHILE DRIVING--THERE IS A DESIGN DEFECT... *TR

NHTSA ID
10291184
Incident
Oct 21, 2009
Mileage
14,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .