Body & structureElectrical
Filed May 29, 2020
WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST. *TR
- NHTSA ID
- 11326574
- Incident
- May 29, 2020
Body & structureDriver assistanceOther / unspecified
Filed Feb 29, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/14/16*LJ *TR
- NHTSA ID
- 10838968
- Incident
- Jan 5, 2016
- Mileage
- 55,000 mi
Body & structureVisibility
Filed Mar 18, 2014
I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE NO CARS IN FRONT OF ME AND ALSO I WASN'T NEAR ANY OVERPASSES. UPON RESEARCH, THIS ISSUE SEEMS TO BE COMMON WITH TOYOTA, SO I CONTACTED TOYOTA MOTOR CORPORATION THROUGH THEIR CUSTOMER SERVICE LINE. AFTER A COUPLE FOLLOW UP CALLS, TOYOTA BASICALLY SAID IT WAS NOT THEIR PROBLEM AND NOTHING THEY COULD DO. I'M LUCKY THIS DIDN'T CUT ME UP OR CAUSE ME TO CRASH. HOPEFULLY THIS DOESN'T KEEP HAPPENING. *TR
- NHTSA ID
- 10573155
- Incident
- Mar 13, 2014
- Mileage
- 50,985 mi
Body & structure
Filed Apr 25, 2013
WHILE ENTERING THE INTERSTATE I WAS APPROACHING ABOUT 60 MPH WHEN ALL OF A SUDDEN I HEAR A VERY LOUD POP! I WAS STARTLED THINKING SOMEONE HAD SHOT A GUN! IT CAUSED ME TO SLOW DOWN AND TO ALMOST BE REAR ENDED. I LOOKED UP TO FIND MY SUNROOF HAD EXPLODED FOR NO APPARENT REASON. *TR
- NHTSA ID
- 10509615
- Incident
- Apr 25, 2013
- Mileage
- 32,000 mi
Body & structure
Filed Oct 15, 2012
I WAS DRIVING AT ABOUT 45 MPH AND WINDSHIELD JUST CRACKED WITHOUT ANYTHING BEING THROWN AT OR ANY ROCK AND DEBRIS HIT. IT IS A ABOUT 4 FEET CRACK. MANY GLASS EXPERTS AGREE THAT IT IS A MATERIAL DEFECT. TALKED TO TOYOTA DELEAR AND THEIR POSITION IS IT CASUED DUE TO ROCK/DEBRIS HIT. *TR
- NHTSA ID
- 10480156
- Incident
- Jun 13, 2012
- Mileage
- 18,000 mi
Body & structureInterior & seats
Filed Dec 25, 2010
ON MY 2010 TOYOTA VENZA, MY WIFE INJURED HER HAND WHEN SHE WAS CLOSING THE TAILGATE AND THE POWER MOTOR WHICH PULL THE TAILGATE SHUT TRAPPED HER HAND UNDER PRESSURE BETWEEN THE TAILGATE AND THE FLOOR OF THE CAR. SHE NEEDED ME TO RELEASE THE TAILGATE TO FREE HER HAND. PRESSURE INJURY TO HAND. *TR
- NHTSA ID
- 10372399
- Incident
- Dec 25, 2010
- Mileage
- 17,350 mi
Body & structureInterior & seats
Filed Jul 1, 2010
TOYOTA VENZA. THE REAR HATCH IS AUTO OPEN/CLOSE. USING THE AUTO CLOSING BUTTON ON THE DASH OF THE VEHICLE, I INITIATED THE CLOSE SEQUENCE. THE REAR HATCH STARTED TO CLOSE NORMALLY, THEN IT "SLAMMED SHUT" WITH ENOUGH FORCE TO CAUSE SERIOUS INJURY TO ANYONE UNDER THE HATCH. SUBSEQUENT ATTEMPTS AT OPENING OR CLOSING THE HATCH RESULTED IN A "STUTTER" EFFECT WHICH REQUIRED ME TO CLOSE THE HATCH MANUALLY. I TOOK THE CAR TO THE DEALER. THEY TOLD ME THAT I SHOULD NOT SLAM THE HATCH SHUT. I HAVE NEVER SLAMMED THE HATCH, I ALWAYS USE THE BUTTON ON THE DASH OR THE KEY FOB TO OPEN/ CLOSE THE HATCH. THE ROD IS NOW BENT THAT HOLDS THE HATCH OPEN. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN WHEN I AM UNDER THE HATCH. THIS COULD RESULT IN THE LOSS OF A LIMB IF CIRCUMSTANCES WERE CORRECT. *TR
- NHTSA ID
- 10341037
- Incident
- Jun 27, 2010
- Mileage
- 15,000 mi
Body & structure
Filed Apr 12, 2010
2 WEEKS AFTER BUYING A 2010 TOYOTA VENZA THE SUNROOF EXPLODED WITH NO REASON. THERE WAS NO SCRATCH MARKS. IT WAS SOMETHING FROM INSIDE OUT. IN MY OPINION IT WAS CAUSED BY THE HEAT. THE CAR WAS PARKED OUTSIDE EXPOSED TO SUN ALL DAY. TOYOTA AT FIRST REFUSED TO PAY THE REPAIR. BUT NOW THEY ARE REPLACING THE SUNROOF BUT STILL WITHOUT CHECKING THE REASON FOR THE INCIDENT. THE NOISE WAS SO STRONG AND COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
- NHTSA ID
- 10325077
- Incident
- Apr 5, 2010
- Mileage
- 3,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.