Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2010 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Since I bought the Venza, the brake has not been working well, so I am trembling with fear and the risk of an accident countless times. I didn't know how to claim this, so I endured it and drove this car until now. Today, after reading an article about Fisker's break issue investigation. I decided to report it to NHTSA. Please investigate this and resolve this issue.
I WAS DRIVING 35 MPH (THE SPEED LIMIT) AND WAS APPROXIMATELY 6-8 CAR LENGTHS FROM TWO CARS STOPPED AT A GREEN LIGHT WAITING FOR ONCOMING TRAFFIC TO CLEAR SO THEY COULD TURN LEFT. I TOOK MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKES BUT THEY DIDN'T ENGAGE. I THEN SLAMMED ON THE BRAKES. I HEARD THE PULSATION AS IF THE ABS BRAKES WERE TRYING TO WORK BUT THEY DID NOT ENGAGE. I THEN CHECKED TO SEE IF THE LANE TO MY RIGHT WAS CLEAR. WHEN I SAW THAT IT WAS, I TRIED TO STEER INTO IT BUT MY CAR WOULD NOT STEER AND I CRASHED INTO THE SECOND STOPPED CAR AND IT IN TURN HIT THE CAR IN FRONT OF IT. THE FRONT PASSENGER IN EACH OF THOSE TWO CARS WENT TO GET CHECKED OUT AT THE HOSPITAL. I WAS 33 WEEKS PREGNANT AT THE TIME AND SPENT THE NIGHT IN THE HOSPITAL TO MONITOR MY BABY. *TR
IT WAS AROUND 10:30AM AND I WAS ON MY WAY TO WORK. DRIVING ON A LOCAL ROAD AND THE BRAKE LIGHT, ABS AND STABILITY LIGHTS CAME ON. I PULLED OVER AND TURNED OFF THE CAR. PRESSED ON THE PARKING BRAKE RELEASED IT AND THEN RE-STARTED THE CAR AND ALL THE WARNING LIGHTS WENT OFF. ABOUT 5 MILES LATER THE LIGHTS CAME ON AGAIN AND NOW THEY LIGHT UP AS SOON AS THE CAR IS STARTED. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE BRAKES FAILED, CAUSING THE VEHICLE TO MOVE FORWARD. IN ADDITION, WHILE THE BRAKE PEDAL WAS APPLIED FIRMLY THE VEHICLE THE CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER COULD NOT FIND AN ISSUE WITH THE BRAKING SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY THE BRAKE SYSTEM OCCASIONALLY DID NOT ENGAGE PROPERLY AGAIN (2ND TIME IN SAME DAY). I MANAGED TO CAUTIOUSLY DRIVE TO THE DEALERSHIP AND INFORM THE DEALERSHIP THAT I DID NOT WANT THIS VEHICLE BACK UNTIL THEY WERE ABLE TO IDENTIFY THE CAUSE OF THE PROBLEM AND FIX THE PROBLEM. ON THE SAME DAY, I WAS INFORMED THAT THE MECHANIC FLUSHED THE BRAKE SYSTEM, TOOK THE VEHICLE FOR A TEST DRIVE, AND THE VEHICLE'S BRAKE SYSTEM FAILED FOR A THIRD TIME. I OBSERVED THE MECHANIC PLUG HIS DIAGNOSTIC LAP TOP INTO OUR VEHICLE AND HE WAS UNABLE TO FIND ANY STORED ERRORS IN THE COMPUTER SOFTWARE (DESPITE THE FACT THE VEHICLE'S BRAKE SYSTEM FAILED 3 TIMES ON DIFFERENT OCCASIONS FOR 3 DIFFERENT PEOPLE ON THE SAME DAY). THE DEALERSHIP WAS UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM, SO ON OCTOBER 22, 2012 THEY CONTACTED TOYOTA CORPORATE'S ENGINEERING DEPARTMENT FOR GUIDANCE. CORPORATE INSTRUCTED THE DEALERSHIP TO REPLACE THE MASTER CYLINDER AND THE ABS ACTUATOR. THE DEALERSHIP REPLACED THESE PARTS, CONDUCTED A TEST DRIVE, AND RELEASED THIS UNSAFE VEHICLE TO MY WIFE ON OCTOBER 23, 2012 NEVER STATING WHAT CAUSED THE REPEATED BRAKE FAILURE. ON OCTOBER 26, 2012, THE BRAKE SYSTEM AGAIN AND WAS THE CAUSE OF AN ACCIDENT. A FORMAL COMPLAINT WAS FILED WITH TOYOTA CORPORATION AND THEY ARE DENYING LIABILITY. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT WAS DRIVING 25 MPH WHEN THE BRAKES FAILED. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD WITH THE ILLUMINATION OF THE BRAKE WARNING LAMP. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A PROBLEM WITH THE PEDAL AND THE SENSOR COMMUNICATING. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD CONTACT THE DEALER AND SEND AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,000. THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE. THE ONLY WAY TO BRING THE VEHICLE TO A STOP WAS TO PUMP THE BRAKES. THE CONSUMER STATED THE ABS LIGHT AND TRACTION CONTROL LIGHTS ILLUMINATED. A MESSAGE THAT READ CHECK CVS ILLUMINATED FOLLOWED BY ANOTHER MESSAGE THAT READ BRAKING SYSTEM FAILURE. THE DEALER STATED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY PEDAL AND SENSOR. THE PART FINALLY ARRIVED AT THE DEALER TWO WEEKS LATER. HOWEVER, THE PROBLEM RESURFACED AGAIN WHILE THE CONSUMER WAS DRIVING. UPDATED 10/26/11
2010 TOYOTA VENZA SUDDEN ACCELERATED*CW THE CONSUMER MOVED INTO THE LEFT TURNING LANE AT A FOUR-WAY STOP LIGHT TO MAKE A LEFT TURN. HE SLOWED DOWN TO MAKE THE TURN; AND AFTER MAKING THE TURN, HE THEN DEPRESSED THE ACCELERATOR TO PROCEED AND THE VEHICLE APPEARED TO SHIFT INTO NEUTRAL AND THE ENGINE REVVED. THE CONSUMER THEN APPLIED THE BRAKES, BUT WHEN HE DID THEY DID NOT WORK AND THE ABS LIGHT ILLUMINATED. THE CONSUMER PANICKED AND THEN APPLIED THE ACCELERATOR AGAIN AND THE ENGINE REVVED AS IF IT WERE IN NEUTRAL. THE TRANSMISSION DID ENGAGE, BUT IT FELT AS THOUGH IT WAS SLIPPING. THE CONSUMER ALSO STATED WHILE BACKING OUT OF THE GARAGE, HE HAD TROUBLE BRAKING AND THE ABS LIGHT ILLUMINATED. HE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE.*JB
THIS PROBLEM WHICH I HAVE NOTICED IN MY NEW 2010 TOYOTA VENZA IS SIMILAR TO THE PROBLEM BEING REPORTED IN THE 2010 PRIUS WITH THE ANTI-LOCK BRAKE SYSTEM. WHAT I HAVE OBSERVED IS FREQUENT JERKS WHICH CAN BE TERMED AS INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF BRAKES ON SLICK ROAD. THIS HAPPENED ON THE DAY WHEN IT SNOWED HERE IN COLUMBUS OHIO THIS JANUARY. I DO NOT RECALL THE EXACT DATE BUT THERE RESULT OF THE ACTION OF APPLYING BRAKE DID NOT IMMEDIATELY STOP THE CAR AND RESULTED IN A DRAG. SURPRISINGLY, THE JERKS ON APPLICATION ON THE BRAKE SHOCK ME AND I FELT AS IF THERE WAS SOMETHING WRONG WITH THE BRAKING SYSTEM. I AM NOT CERTAIN IF THIS IS A PROBLEM THAT IS EXACTLY SIMILAR TO WHAT PEOPLE HAVE BEEN COMPLAINING WITH 2010 PRIUS BUT 2010 VENZA IS A NEW MODEL OF CARS INTRODUCED BY TOYOTA IN THE LAST YEAR AND I AM SUSPECTING THIS COULD BE THE ISSUE. I WILL MAKE A VISIT TO THE DEALERSHIP THIS WEEKEND TO DISCUSS THIS ISSUE ALONG WITH THE RECALL OF THE FLOOR MAT BUT I AM HOPING THIS IS NOT OVERLOOKED. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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