RoadVitals

2011 Toyota Venza Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 5, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 59 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2011 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Feb 5, 2019

WARNING CONTROL LIGHTS ARE ON IN 20MINUTES AFTER VEHICLE IS RUNNING

NHTSA ID
11174631
Incident
Feb 10, 2016
Mileage
10 mi
BrakesDriver assistance
Filed Sep 3, 2018

WHILE MOVING, THE VENZA SEEMS TO JERK, AS IF IT'S ABOUT TO STOP, W/OUT ME APPLYING A FOOT TO THE BRAKE PEDAL (MY FOOT IS ON THE GAS). THIS HAS HAPPENED SEVERAL TIMES THIS YEAR.

NHTSA ID
11124186
Incident
Jul 12, 2018
Mileage
30,000 mi
Driver assistanceElectricalSteering
Filed Aug 25, 2017

THE TOYOTA VENZA 2011 HAS PROBLEMS WHEN THE TEMPERATURE INSIDE THE CAR IS AT HIGH. THE ABS LIGHT TURN ON MAKING IT HARD TO STEER. THE TRACTION LOST CONTROL LIGHT ALSO TURNS ON. A RED STEERING WHEEL LIGHT TURNS ON. ONCE ALL THESE LIGHTS ARE ON, THEN THE AC DOES NOT WORK AND THE HEAT DOESN'T WORK EITHER. IN THE WINTER WHEN THE TEMPERATURE IS AT HIGH, THE SAME PROBLEM OCCURS. IN THE SUMMER THE SAME PROBLEM OCCURS ONLY THE SUN HEATS UP THE CAR CAUSING THE SAME WARNING LIGHT COME ON AND THEN I CAN'T GET ANY AIR CONDITIONING AGAIN. I'VE HAD THIS PROBLEM FOR MANY YEARS. WENT TO THE TOYOTA DEALERSHIP TO TRY TO FIX IT BUT THEY HAVEN'T FIXED ANYTHING. THEY JUST CHARGED UP TO $700 AND THEY HAVEN'T FIXED ANYTHING. THEY DID A COMPUTER RESETS AND COMPUTER DIAGNOSTICS. THE TOYOTA DEALERSHIPS HAVE TRIED TO FIX IT BUT NONE OF THEM ARE ABLE TO FIND OUT WHAT THE PROBLEM IS. ALSO, WHEN THE AC IS ON DURING THE HEAT UP THE ENGINE FANS THAT COOL OFF THE ENGINE STOP WORKING. OUR CARS ENGINE STOPPED ALL OF THE SUDDEN REALLY RECENTLY WHEN IT WAS REALLY HOT. FROM AN AUCTION.

NHTSA ID
11019780
Incident
Feb 21, 2013
Mileage
1,500 mi
Driver assistanceElectricalSteering
Filed Oct 10, 2016

WHILE I WAS TRYING TO TURN INTO THE DRIVEWAY OF A RELATIVE APARTMENT, THE STEERING WHEEL GOT REALLY TIGHT AND EVENTUALLY LOCKED UP GIVING VERY LITTLE TO NO TIME TO PULL OVER FOR SAFETY. THE ENGINE THEN SHUTS DOWN. I CANNOT IMAGINE HOW DANGEROUS IT WOULD HAVE BEEN IF THIS HAD HAPPENED WHILE DRIVING 65MPH PLUS ON A FREEWAY. I'VE HAD THE STEERING WHEEL LOCKED UP ON ME BEFORE WHILE THE CAR WAS PARKED AND ENGINE OFF, AND I WAS ABLE TO GET IT UNLOCKED BY MOVING THE STEERING WHEEL BACK AND FORTH. HOWEVER, THIS WAS THE FIRST TIME AND A SCARY ONE WHERE THE STEERING LOCKED UP WHILE THE VEHICLE WAS STILL MOVING. I WAS LUCKY WE WERE AT A RESIDENTIAL AREA WHEN THIS HAPPENED. IF THIS HAD HAPPENED ON A FREEWAY WHERE OTHER CARS ARE ZOOMING BY, HOW DANGEROUS IS IT TO HAVE A VEHICLE TO ALL OF A SUDDEN LOCKS ITSELF UP AND SHUTS DOWN GIVING PRACTICALLY NO TIME TO PULL OVER? I SHOULD MENTION THOUGH THAT THE BATTERY LIGHT DID JUST COME ON ABOUT TWO AND HALF TO THREE HOURS BEFORE THE INCIDENT HAPPEN. EVEN SO, I DON'T THINK IT'S NORMAL OR SAFE FOR SUCH A SHORT WARNING PERIOD.

NHTSA ID
10915070
Incident
Sep 28, 2016
Mileage
85,200 mi
Driver assistanceElectricalExterior lighting
Filed Apr 25, 2016

MY TOYOTA VENZA 2011 ELECTRONIC IN A CAR IS PROBLEM ALL THE LIGHTING IN THE DASHBOARD ON AND THE TRUNK OF THE FRONT ELECTRONIC PROBLEM TOO.

NHTSA ID
10861269
Incident
Dec 21, 2015
BrakesDriver assistanceFuel system
Filed May 20, 2015

ON FRIDAY, APRIL 17, 2015, A CLEAR, SUN SHINY DAY, I EXPERIENCED A SUDDEN, VIOLENT DECELERATION WITH LOUD NOISES WHILE DRIVING AT ABOUT 40 MPH ON SMOOTH PAVEMENT ABOUT THREE MILES FROM MY HOME. THE SLIP INDICATOR ICON LIGHT WAS FLASHING ON MY DASHBOARD INDICATING THE VSC/TRAC HAD BEEN ENGAGED, CUTTING DOWN THE THROTTLE AND ENGAGING THE ABS,INTERMITTENTLY, AS I LIMPED HOME. ON MONDAY, APRIL 21, 2015, I HAD THE CAR TOWED TO TOYOTA OF NORTHWEST ARKANSAS. THE DIAGNOSIS WAS OPEN CIRCUIT FAILURE OF THE STOP LAMP SWITCH. I FIND THIS DISCONCERTING AS THE SWITCH WAS REPLACED UNDER RECALL THREE YEARS AGO. THIS INCIDENT WAS FAR MORE THAN JUST A NUISANCE AND AN INCONVENIENCE. THIS WAS A SAFETY ISSUE! IF THE FAILURE HAD OCCURRED AT 70MPH ON AN INTERSTATE, I MIGHT NOT BE ALIVE TO TALK ABOUT IT. I CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT (800)331-4331 [INCIDENT 150507-000193] TO SEE IF THE SWITCH DESIGN HAD BEEN IMPROVED OR A PROGRAMMING CHANGE HAD BEEN MADE TO CHANGE THE FAILURE MODE, BUT GOT NO INDICATION ANYTHING HAD BEEN CHANGED. I WAS TOLD THAT MY CASE HAD BEEN FILED AT THEIR NATIONAL HEADQUARTERS UNDER FILE #1505080785. APPARENTLY MY PROBLEM WAS NOT AN ISOLATED INCIDENT, BECAUSE WHEN I EXPRESSED SURPRISE THAT A STOP LAMP SWITCH FAILURE COULD BE SO CATASTROPHIC, THE SERVICE WRITER AT TOYOTA OF NORTHWEST ARKANSAS SAID THAT THIS HAPPENS OFTEN, THAT "THIS WAS NOT OUR FIRST RODEO". I BELIEVE TOYOTA NEEDS TO MAKE SOME CHANGES TO AVOID PEOPLE BEING INJURED BY STOP LAMP SWITCH FAILURES ON THE TOYOTA VENZA.

NHTSA ID
10717570
Incident
Apr 17, 2015
Mileage
38,877 mi
Driver assistance
Filed Mar 24, 2014

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE IN PROXIMITY, CAUSING HIM TO ERRONEOUSLY DEPRESS THE ACCELERATOR AND THE BRAKES SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.

NHTSA ID
10574490
Incident
Dec 18, 2013
Mileage
16,000 mi
Driver assistance
Filed Nov 9, 2011

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT RESPOND. THE CONTACT WOULD SHIFT INTO PARK, SHUT OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO PERFORM NORMALLY. THE DEALER WAS UNABLE TO DIAGNOSE ANY DEFECT. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.

NHTSA ID
10435087
Incident
Oct 31, 2011
Mileage
1,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .