AirbagsInterior & seats
Filed Jul 14, 2023
The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver’s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 13V014000 (Air Bags, Seat). The vehicle was not repaired. The failure mileage was 137,945.
- NHTSA ID
- 11532247
- Incident
- Jun 22, 2023
- Mileage
- 137,945 mi
Interior & seats
Filed Apr 15, 2021
HEATED LIGHTS ON BUT THE DRIVER'S SIDE SEAT NOT WARMING UP. BOUGHT THIS CAR SECOND HAND FROM A SMALL AUTO DEALER (BUYACAR.COM IN GREENSBORO NC). BUT I DID TAKE MY CAR TO A TOYOTA DEALER FOR REPAIRS, THEY DID NOT TELL ME THAT THERE'S A RECALL ABOUT SEATS FOR THIS MODEL AND I DID COMPLAIN ABOUT THE WARMING SEAT NOT WORKING. SO RECALL WAS ABOUT, WIRING OF SEAT. THE DEALERSHIP DID NOT CHECK BECAUSE I DON'T WANT TO BE CHARGED$500 FOR A REPAIR THAT IS PART OF A RECALL. THANK YOU FOR YOUR HELP ON THIS MATTER.
- NHTSA ID
- 11408309
- Incident
- May 31, 2016
- Mileage
- 64,750 mi
ElectricalInterior & seats
Filed Oct 7, 2019
HEATED SEAT WIRING WAS DISCONNECTED BY THE DEALER TO PREVENT A FIRE AND NOTED THAT THE PLUG WAS MELTED AND THE SEAT WAS CHARRED, DUE TO A MALFUNCTION, MY HEATED SEAT ON DRIVER SIDE STOPPED WORKING, FOUND A NHTSA CHAMPAIGN ID 14V743000 THAT AFFECTED 2009-2011 TOYOTA VENZA AND ALSO REPORTED TO TOYOTA CORPORATION AT 800-331-4331 SPOKE WITH KHUSHBOO, REGARDING THE RECALL AND SHE STATED MY VEHICLE IS OUTSIDE OF WARRANTY. I FEEL THAT MY VEHICLE FALLS WITHIN THE PARAMETERS OF THE RECALL ON TOYOTA VENZA 2009-2011.
- NHTSA ID
- 11266882
- Incident
- Mar 1, 2018
- Mileage
- 94,000 mi
ElectricalInterior & seatsSteering
Filed May 20, 2018
SEATS RUBBED ON CONSOLE. STRONG ELECTRICAL BURNING SMELL. DRIVERS SIDE HEATED SEATS NO LONGER OPERATE. WHEN IN REVERSE AND TURNING STEERING WHEEL LOUD SQUEALING NOISE AND THUMPING UNTIL PLACED IN DRIVE. WENT TO SEVERAL DEALERSHIPS WHO SAID THEY COULD FIND NOTHING WRONG. DRIVERS SIDE SUN VISOR FELL DOWN AND BLOCKED ABILITY TO SEE WHEN DRIVING.
- NHTSA ID
- 11096950
- Incident
- Jul 15, 2012
- Mileage
- 20 mi
Interior & seats
Filed Oct 27, 2015
THE DRIVER SEAT HEATER WHEN TURNED ON OVERHEATED WITH A STRONG ELECTRICAL BURN SMELL. TOYOTA REPAIR SERVICE SAID THE HEATER ELEMENT HAS GONE BAD, BUT NO RECALL FOR OUR VIN# UNDER NHTSA CAMPAIN ID#14V743000.
- NHTSA ID
- 10786323
- Incident
- Oct 5, 2015
- Mileage
- 59,500 mi
Fuel systemInterior & seats
Filed Nov 13, 2014
SMELL BURN AND SMELL FUEL WHILE DRIVING. *TR
- NHTSA ID
- 10654707
- Incident
- Oct 30, 2014
- Mileage
- 65,000 mi
Interior & seats
Filed Aug 13, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE HANDLE ON THE FRONT DRIVER'S SIDE HOOD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHO ADVISED THAT THE HANDLE WOULD HAVE TO BE REPLACED. THE HANDLE WAS REPLACED BUT FRACTURED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY, IN WHICH THE HANDLE WAS FIRST REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE HANDLE WAS NECESSARY BECAUSE HE WAS DISABLED AND USED THE HANDLE TO ENTER AND EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
- NHTSA ID
- 10470438
- Incident
- Dec 13, 2011
- Mileage
- 28,000 mi
Interior & seats
Filed Nov 9, 2011
THE HEAD REST FOR THE FRONT SEATS ON THE VENZA MAKES THESE SEATS THE MOST UNCOMFORTABLE I HAVE EVER SAT IN, LET ALONE DRIVE. I AM ONLY 5' 4" TALL AND THE WAY THE HEAD REST LANDS, IT PUSHES MY HEAD FORWARD WHEN I DRIVE. I END UP WITH BOTH A HEAD ACHE AND A NECK ACHE WHENEVER I DRIVE. IT APPEARS THIS VEHICLE WAS DESIGNED FOR SOMEONE TALLER, PERHAPS A MAN. THE HEAD REST NEEDS TO BE REDESIGNED FOR SOMEONE OF MY STATURE. I WOULD GLADLY PAY FOR ANOTHER HEADREST IF ONE WAS AVAILABLE. BUT THE BOTTOM LINE HERE IS THAT ONCE AGAIN THE NEEDS OF WOMEN (SHORTER THAN MEN) ARE NOT WHAT IS DRIVING THE DESIGN. I EXPECT MORE FROM ALL CAR MANUFACTURERS, IT IS TIME TO RECOGNIZE THAT WOMEN MAKE UP 51% OF THE POPULATION. *TR
- NHTSA ID
- 10435080
- Incident
- Nov 4, 2011
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.