2009 Toyota Yaris Owner Complaints

See attached document for complaint.

NHTSA ID

11640327

Incident

Oct 1, 2023

SO FAR THE FRONT SUSPENSION MAKES A NOISE

NHTSA ID

11625906

Incident

Nov 18, 2024

I have been waiting since 8/26/2022 for the part to correct the recall

NHTSA ID

11518945

Incident

Aug 25, 2022

Vehicle was rear-ended on November 4, 2022. The driver was wearing a seatbelt but the driver airbag did not deploy after being rear-ended. After the accident, the dashboard airbag indicator warning light turned on. The vehicle did not show any airbag issues or warnings prior to the accident. The emergency parking brake does not properly engage after the accident.

NHTSA ID

11495526

Incident

Nov 4, 2022

The contact owns a 2009 Toyota Yaris. The contact stated that while driving at an undisclosed speed, there was smoke coming from the driver's side front door. The dealer was made aware of the failure and scheduled an appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

NHTSA ID

11467209

Incident

Jun 2, 2022

Mileage

83,000 mi

I HIT A SNOW BANK LEFT BEHIND BY A SNOWPLOW GOING 50 MPH AND AIR BAGS NEVER DEPLOYED. WAS ON A HIGHWAY, IN MOTION WHEN THIS OCCURRED.

NHTSA ID

11398119

Incident

Feb 25, 2021

Mileage

200,000 mi

I AM LOCATED IN STRASSEN, LUXEMBOURG (EUROPE) AND TAKE MY CAR TO THE TOYOTA DEALERSHIP (TOYOTA, 6 ZAI BOURMICHT, L8070 BERTRANGE) HERE FOR SERVICE. I AM RETURNING TO THE UNITED STATES DECEMBER 2020 AND REQUIRE ALL RECALL ISSUES TO BE ADDRESS PRIOR TO EXIT INSPECTION. UPON REQUEST TO THE LUXEMBOURG TOYOTA TO ADDRESS THE RECALL ISSUE ON THE FRONT PASSENGER AIRBAG INFLATOR, REPRESENTATIVES STATED THEY ARE NOT OBLIGED TO CORRECT THIS ISSUE NOR NOT PROVIDE DOCUMENTATION REGARDING INABILITY TO ADDRESS THE ISSUE. THIS IS A REQUEST FOR ASSISTANCE IN THE FORM OF AN OFFICIAL WRITTEN REPORT.

NHTSA ID

11375890

Incident

Nov 23, 2020

TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE REAR AXLE FRACTURED MAKING THE VEHICLE INOPERABLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

NHTSA ID

11329509

Incident

Jun 17, 2020

Mileage

185,000 mi

I WAS INVOLVED IN A HEAD ON COLLISION INTO A UTILITY POLE ON A TWO LANE ROADWAY. I WAS FOUND UNCONSCIOUS IN MY CAR. I HAVE NO RECOLLECTION OF THE COLLISION ITSELF BUT NO OTHER CAR WAS FOUND TO BE INVOLVED. THE DRIVERS SIDE OF THE VEHICLE EXPERIENCED THE MOST DAMAGE. I HAD MY SEATS BELT ON BUT NOT A SINGLE AIRBAG IN THE ENTIRE VEHICLE DEPLOYED, DESPITE THE DISABLING DAMAGE THAT OCCURRED TO THE VEHICLE. I HAVE REACHED OUT TO TOYOTA MULTIPLE TIMES SINCE THE INCIDENT OCCURRED YET ABOUT THE CONCERN OF NO AIRBAGS DEPLOYING YET WAS NEVER NOTIFIED THAT THIS WAS EVEN AN OPTION TO REPORT THE FAILURE OF THE AIRBAG TO DEPLOY IN AN ACCIDENT, ESPECIALLY WHERE THE HEAD ON COLLISION TOTALED THE CAR. THE PICTURES OF THE INCIDENT ATTACHED TO THIS REPORT WERE OBTAINED BY MY FATHER IN THE DAYS FOLLOWING THE ACCIDENT AND INCLUDE THE ROAD OF THE ACCIDENT AND THE CAR. THE STEERING WHEEL IS VISIBLY DEFORMED FROM THE IMPACT MY BODY HAD ON IT DURING THE CRASH. I FRACTURED THE C2 SEGMENT IN MY NECK AND TO THIS DAY STILL SUFFER FROM COMPLICATIONS FROM THE CONCUSSION AND INJURIES OF THIS CRASH ON A DAILY BASIS. I HAVE BEEN THROUGH NEUROLOGICALLY TESTING AND THERAPIES RELATED TO THE INJURIES. THESE INJURIES HAVE IMPACTED MY LIFE GREATLY AND I FEEL AS THOUGH MY CONCERN IS BEING DISREGARDED BY TOYOTA. I STRONGLY FEEL AS THOUGH MY INJURIES WOULD NOT HAVE BEEN NEARLY AS SEVERE IF THE AIRBAG DEPLOYED AND I WOULD REALLY APPRECIATE IT IF YOU COULD LOOK INTO THE CASE. I DO HAVE ADDITIONAL INFORMATION AND PICTURES IF NEEDED. *TR

NHTSA ID

11324410

Incident

May 5, 2015

THE FRONT SIDE PASSENGER AIRBAG IS NOT WORKING WELL AND ALSO THE TYRE SENSOR IS SHOWING ON THE SCREEN WHILES TYRE PRESSURE ARE IN GOOD CONDITIONS

NHTSA ID

11317183

Incident

Sep 10, 2019

I WAS IN AN ACCIDENT GOING 55 MPH IN THE PROCESS MY CAR CLIPPED A CURB AND IT SNAPPED MY AXEL CAUSING THE CAR TO GO HEAD ON INTO AN OBJECT ACROSS THE ROAD MY CAR ALSO FLIPPED NONE OF THE AIRBAGS DEPLOYED.

NHTSA ID

11289919

Incident

Oct 31, 2019

Mileage

110,000 mi

I WAS TRAVELING ON HWY 58 TURNING ONTO HWY99 . CONSTRUCTION HAD IT DOWN TO 1 LANE. WAS GOING APPROX. 35 MPH WHEN MY FRONT DRIVERSIDE TIRE BLEW OUT, SENT CAR IN TO A RIGHT TURNING MOTION IN TO CEMENT DIVIDERS. AIRBAG DEPLOYED BUT DID NOT AIR UP. AIRBAG CAME OUT LIKE TUBE RIGHT INTO MY CHEST. WAS TAKEN TO HOSPITAL FROM ACCIDENT. WHERE THEY CONCLUDED THAT I HAD 3 BROKEN RIBS.

NHTSA ID

11282757

Incident

Oct 20, 2019

Mileage

150,000 mi

I NOTICED THAT MY CAR WOULD NOT BRAKE PROPERLY IF I HAPPENED TO BE BREAKING OVER AN UNEVEN SERVICE YEARS AGO. SO, I DRIVE TO AVOID HAVING TO DO SO. BUT, THEN RECENTLY IT STARTED MAKING A SQUEALING NOISE ALONG WITH BREAKING. IT COMES AND GOES. THEN, A CLUNKING NOISE STARTED WHEN REVERSING. NOW, THE CLUNKING NOISE COMES IN EITHER DIRECTION. THE SQUEALING HAS GRADUATED TO SCRATCHING AND SCRAPING WHEN I ACCELERATE OR DECELERATE. IT COMES FROM MY FRONT, PASSENGER SIDE TIRE AND WHEN I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, IT GETS VERY LOOSE - WHEREAS TURNING ALL THE WAY TO THE LEFT STILL FEELS APPROPRIATELY TIGHT. I THINK THE LOOSENESS IS CONNECTED TO THE FRONT RIGHT PASSENGER SIDE WHEEL, AS IF A PIECE HAS BROKEN OR IS LOOSE - BECAUSE IT COMES AND GOES. THIS ALL HAPPENS WHEN I'M MOVING, NO MATTER WHAT TERRAIN IT IS (HIGHWAY, CITY STREET, ETC.) AND WHETHER I AM TURNING OR NOT.

NHTSA ID

11281480

Incident

Nov 21, 2019

Mileage

133,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT WHILE TRAVELING 55 MPH. THE CONTACT HAD AN ALIGNMENT PERFORMED, AND THE RIMS AND TIRES CHANGED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED BYRIDER DARTMOUTH (331 STATE RD, DARTMOUTH, MA 02747, (508) 992-0000) AND WAS INFORMED THAT THEY WOULD NEVER SELL A VEHICLE THAT WAS DAMAGED. THE DEALER STATED THAT THEY DID HOT HAVE VEHICLES WITH SALVAGE TITLES. THE CONTACT RESEARCHED THE VEHICLE ON CARFAX AND FOUND THAT IT HAD STRUCTURAL DAMAGE. THE DEALER REFUSED TO BUYBACK THE VEHICLE BECAUSE IT HAD STRUCTURAL DAMAGE, AND ACCUSED THE CONTACT OF ENGAGING IN A CRASH. THE CONTACT CURRENTLY REFUSED TO MAKE ANY MORE PAYMENTS ON THE VEHICLE AND DISPUTED THE CONDITION OF THE VEHICLE WITH THE DEALER. THE CONTACT DID NOT KNOW THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND REMAINED PARKED. THE FAILURE MILEAGE WAS 108,261. *BF *TR

NHTSA ID

11243195

Incident

Jan 2, 2018

Mileage

108,261 mi

INITIALLY THE DEALER DID NOT HAVE THE RECALL ITEM(S) IN STOCK. EVENTUALLY THE DEALER RECEIVED PARTIAL PARTS AND OTHER PART WAS BACKORDERED. FINALLY, I WAS TOLD THE PARTS WERE IN TO BRING MY VEHICLE IN FOR THE RECALL WORK. THE WORK WAS COMPLETED, HOWEVER, AS SOON AS I RETURNED HOME THE AIRBAG PANEL ON THE DRIVER SIDE DETACHED FROM THE AREA COVERING THE AIRBAG ASSEMBLY. I TOOK THE VEHICLE BACK TO THE DEALER IMMEDIATELY AND THEY ATTEMPTED TO CONNECT THE PANEL. I HAVE TAKEN THE VEHICLE BACK TO THEM ON TWO OCCASIONS FOR THE SAME ISSUE AND EACH TIME THEY HAVE ATTEMPTED TO PUSH THE PANEL BACK IN PLACE. THE PANEL IS NOW HANGING AGAIN EXPOSING THE AIRBAG ASSEMBLY ON THE DRIVER'S SIDE. I'M AFRAID THE AIRBAG MAY DEPLOY WITH THE PARTS BEING EXPOSED. I THINK THE DEALER BROKE SOMETHING THAT KEEPS THE PANEL IN PLACE AND IS NOT DOING WHAT REALLY NEEDS TO BE DONE TO ASSURE MY SAFETY...I DON'T KNOW WHAT ELSE TO DO ABOUT THIS OTHER THAN CONTACTING YOU GUYS AND PERHAPS THE TOYOTA ZONE OFFICE. WHAT IS YOUR SUGGESTION? I HAVE BEEN PUSHING IT BACK IN PLACE OFTEN MYSELF SINCE THAT TIME AND NOW IT JUST WILL NOT STAY IN PLACE.

NHTSA ID

11128343

Incident

Sep 25, 2017

TAKATA RECALL. ON JANUARY 12,2018 I WAS INVOLVED IN AN ACCIDENT. A VEHICLE CUT ME OFF AND I HYDROPLANED WHEN BRAKING. THERE WERE MASSIVE STORMS OCCURRING. MY CONCERN IS THAT MY AIRBAGS NEVER DEPLOYED. I SLAMMED VERY HARD INTO THE MEDIAN RESULTING IN SOME LINGERING BACK SORENESS AND TRUTHFULLY A FEAR OF DRIVING IN THE RAIN. I RECEIVED A MAILER LAST WEEK NOTIFYING ME THAT THIS VEHICLE IS NOW PART OF AN AIRBAG RECALL. SEEN BY THE PHOTOS BELOW, THERE IS NO REASON WHY THESE AIRBAGS DID NOT DEPLOY. SOMETHING WAS NOT RIGHT HERE.

NHTSA ID

11119798

Incident

Jan 12, 2018

Mileage

100,000 mi

TAKATA RECALL. CRASHED MY YARIS GOING APPROX. 30 MPH. I BROKE A BONE IN MY ARM WHEN IT HIT THE STEERING WHEEL. THE AIRBAG DIDN'T DEPLOY AND I WAS RUSHED TO THE HOSPITAL BY AMBULANCE

NHTSA ID

11111285

Incident

Jun 18, 2018

WE ARE A SMALL NONPROFIT THAT RECEIVES CAR DONATIONS AND REFURBISHES THEM FOR LOW INCOME INDIVIDUALS AND FAMILIES. WE RECEIVED THIS 2009 TOYOTA YARIS AS A DONATION WITH ABOUT 173K MILES ON IT. WHEN WE RECEIVED IT WE NOTICED THAT THE DRIVER'S SEAT SEATBACK WAS TORN IN TWO VERTICAL SPOTS. WE THOUGHT THIS TO BE THE RESULT OF THE PREVIOUS OWNER BEING OVERWEIGHT. UPON CLOSER INSPECTION WE FOUND THAT THE TWO STEEL VERTICAL SUPPORTS FOR THE SEATBACK WERE RAZOR SHARP AND WERE CUTTING THEIR WAY THROUGH THE FOAM OF THE SEAT AND THE FABRIC. IF ALL OF THE YARIS SEATS ARE BUILT THIS WAY THIS WOULD BE A SIGNIFICANT SAFETY ISSUE IN SEVERAL TYPES OF COLLISIONS. IN NORMAL USE A DRIVER WOULD HAVE NO IDEA WHAT IS IN THE SEATBACK WAITING TO BE FORCE THROUGH IN A COLLISION.

NHTSA ID

11102127

Incident

Jun 11, 2018

Mileage

172,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND FAILED TO DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF OXNARD (1631 AUTO CENTER DR., OXNARD, CA 93036) FOR DIAGNOSTIC TESTING, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT PROVIDED.

NHTSA ID

11088848

Incident

Apr 18, 2017

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER NOTICED SMOKE AROUND THE FRONT DRIVER SIDE DOOR WINDOW. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. A CERTIFIED INDEPENDENT MECHANIC CAME OUT TO INSPECT THE VEHICLE AND NOTICED THAT THE CIRCUIT BOARD WAS SMOKING. THE MECHANIC DISCONNECTED THE CIRCUIT BOARD TO PREVENT THE VEHICLE FROM CATCHING ON FIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,185.

NHTSA ID

11081822

Incident

Sep 20, 2017

Mileage

70,185 mi

TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE PAIN AND COMPLICATIONS FROM A PRIOR MEDICAL PROCEDURE. IT WAS UNKNOWN IF THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000

NHTSA ID

11074937

Incident

Jan 16, 2018

Mileage

47,000 mi

THIS RECALL HAS BEEN IN EFFECT FOR MORE THAN TWO YEARS WITH NO REMEDY PROVIDED. I ALSO AM CONCERNED ABOUT TAKATA AIRBAGS THAT MAY BE IN MY VEHICLE, BUT I DON'T SEE A RECALL NOTICE (ALTHOUGH I REGULARLY RECEIVE MAIL ABOUT POTENTIAL TAKATA AIRBAG RECALLS). THE POWER WINDOW MASTER SWITCH IN THE INVOLVED VEHICLES MAY HAVE BEEN MANUFACTURED WITH INSUFFICIENT LUBRICANT GREASE. RECALL STATUS RECALL INCOMPLETE REMEDY TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION. ONCE REMEDY PREPARATIONS ARE COMPLETE, TOYOTA WILL SEND AN OWNER NOTIFICATION LETTER BY FIRST CLASS MAIL TO OWNERS OF VEHICLES COVERED BY THIS SAFETY RECALL. ADDITIONAL DETAILS ON THE REMEDY WILL BE PROVIDED IN FUTURE COMMUNICATIONS. SAFETY RISK DESCRPITION IF SUFFICIENT GREASE IS NOT APPLIED, UNDER CERTAIN CONDITIONS THE SWITCH MAY DEVELOP A SHORT CIRCUIT THAT CAN CAUSE THE SWITCH ASSEMBLY TO OVERHEAT AND MELT. A MELTING SWITCH CAN PRODUCE SMOKE AND POTENTIALLY LEAD TO A FIRE.

NHTSA ID

11051872

Incident

Sep 17, 2015

"TAKATA RECALL" NOTICE WAS SENT. WHEN I TRIED TO CONTACT A DEALERSHIP THERE WAS NO LOCAL DEALERSHIP ON HAWAII TO CORRECT THE ISSUE. I WOULD LIKE THIS ISSUE FIXED DUE TO THE "TAKATA RECALL" BUT NOT HAVE TO SEND MY VEHICLE TO THE CONTINENTAL US DUE TO THIS ISSUE NOT BEING MY FAULT.

NHTSA ID

11043773

Incident

Nov 6, 2017

TAKATA RECALL ELECTRICAL

NHTSA ID

11041136

Incident

Oct 26, 2017

Mileage

80,466 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HERITAGE TOYOTA IN OWINGS MILLS, MD) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11032725

Incident

Jan 2, 2017