RoadVitals

2019 Triple E Unity

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 20, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Triple E Unity. 3 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V722000

EQUIPMENT

Nov 20, 2020
1,149 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
The risk: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
The remedy: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Triple E Recreational VehiclesManufacturer number CA#9835-1View on NHTSA.gov
20V669000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

Oct 29, 2020
832 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
The risk: The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
The remedy: Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
Triple E Recreational VehiclesManufacturer number CA#9822-1View on NHTSA.gov
18V779000

SERVICE BRAKES; STRUCTURE:BODY

Nov 2, 2018
78 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Triple E Unity motorhomes, models U24MB, U24CBB, U24TB, U24IX and U24FX. The driver-side front trans-mount leveling jack support bracket may contact the brake line causing a brake fluid leak, thereby reducing braking ability.
The risk: A reduction in braking ability can increase the risk of a crash.
The remedy: Triple E will notify owners, and dealers will relocate the leveling jack support bracket, as necessary, free of charge. The recall began November 20, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9146-1.
Triple E Recreational VehiclesManufacturer number CA#9146-1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CA#9467

EQUIPMENT; SUSPENSION

The bolts used to install the Equalizer 4-point levelling jacks may contact the leaf spring during coach sway. The bolts are too long and may strike the chassis leaf spring when there is coach sway. Having the retail owners or dealers cut the bolts shorter to have 2 or 3 threads showing from the nut.

CA#9405

EQUIPMENT

THE LP/CO DETECTOR DECALS WERE NOT INSTALLED NEAR THE LP/CO DETECTOR IN THE MANUFACTURING PROCESS. AFFECTS 2019 UNITY, SERENITY & WONDER (ALL MODELS)

CA 9277

EQUIPMENT

The Equalizer leveling system front jack mounts have an expansion fit BoxBolt that requires it to be torqued to 140 ft. lbs

CA#9277

EQUIPMENT

THE EQUALIZER LEVELING SYSTEM FRONT JACK MOUNTS HAVE AN EXPANSION FIT BOXBOLT THAT REQUIRES IT TO BE TORQUED TO 140 FT. LBS. AFFECTS 2019 UNITY (ALL MODELS WITH LEVELING SYSTEM)

CA-9108

TRAILER HITCHES

The rear hitch was not installed at the factory.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triple E Unity by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025020—
2024020—
2023050—
2022030—
2021090—
2020180—
2019Viewing030—
2018030—
2017030—
2016040—
2015020—
2014010—
2013020—
2012020—
2011020—
2010020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.