RoadVitals

2020 Triple E Unity

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 30, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Aug 30, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Triple E Unity, most frequently naming the driver assistance category. 8 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V673000

ELECTRICAL SYSTEM:WIRING

Aug 30, 2021
550 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.
The risk: A melted wire and blown fuse can increase the risk of a fire.
The remedy: Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9949-1.
Triple E Recreational VehiclesManufacturer number CA#9949-1View on NHTSA.gov
21V400000

EQUIPMENT:APPLIANCE:REFRIGERATOR

May 27, 2021
1,173 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
The risk: Discoloration or charring of the wood frame can increase the risk of a fire.
The remedy: Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
Triple E Recreational VehiclesManufacturer number CA#9932-1View on NHTSA.gov
21V320000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:WIRING

May 5, 2021
1,006 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
The risk: Damaged wires may cause an electrical shock, increasing the risk of injury.
The remedy: Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
Triple E Recreational VehiclesManufacturer number CA#9927-1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Dec 30, 2021

Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is intentional. A warning light does appear on the dash when AEB is disabled.

NHTSA ID
11445568
Incident
Oct 1, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CA#9454

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT

THE 12V WIRE P-CLAMP IS FASTENED THROUGH THE UNDERSIDE OF THE BATTERY BOX SPACER WHICH ALSO ACTS AS A SUPPORT FOR THE LOOMED EQUALIZER LEVELING JACKS HYDRAULIC LINES. AFFECTS 2020 UNITY (ALL MODELS)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triple E Unity by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025020—
2024020—
2023050—
2022030—
2021090—
2020Viewing180—
2019030—
2018030—
2017030—
2016040—
2015020—
2014010—
2013020—
2012020—
2011020—
2010020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.