RoadVitals

2006 Twist N Go Milano ML151 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 20, 2006
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 20, 2006

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2006 Twist N Go Milano ML151. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structure
Filed Oct 20, 2006
Crash reported1 injury reported

ON 7-23-06 MY WIFE WAS DRIVING HER NEW 2006 TNG MILANO SCOOTER IN WHICH SHE LOST CONTROL BECAUSE THE REAR FENDER BROKE OFF AND BECAME CAUGHT IN THE TIRE ROTATION. SHE WAS FORCED TO SWERVE OUT OF TRAFFIC AND COME TO A QUICK STOP, CAUSING THE BIKE TO CRASH ON TOP OF HER. THE DEALER, SCOOTER STATION, INSPECTED THE BIKE ON 7-25-06 AND DETERMINED THAT THE REAR FENDER WAS FLAWED. THE DEALER STATED THAT THE FLAW WOULD BE REPORTED TO CMSI.*AK ON 8-17-06 I WAS DRIVING MY TNG MILANO SCOOTER IN WHICH I LOST CONTROL BECAUSE THE REAR FENDER BROKE OFF AND BECAME CAUGHT IN THE TIRE ROTATION. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND COME TO A QUICK STOP IN WHICH MY SCOOTER AND I CRASHED. THE DEALER WAS CONTACTED IMMEDIATELY TO REPORT THIS SECOND FENDER FAILURE. AGAIN THE DEALER CONFIRMED THAT THIS WAS A DESIGN FLAW. WE WERE INSTRUCTED TO CONTACT CMSI DIRECTLY TO DEAL WITH THE ISSUE. ON 8-24-06 WE SENT A CERTIFIED LETTER (WITH PHOTO DOCUMENTATION OF THE SCOOTER DAMAGE) TO CMSI REQUESTING A FULL REFUND FOR THE TWO TNG MILANO SCOOTERS. A REPAIR OR REPLACEMENTS APPROACH WOULD NOT ADDRESS THE REAR FENDER DESIGN FLAW. THESE OPTIONS WOULD NOT PREVENT US FROM BEING PLACED AT SERIOUS RISK WHILE DRIVING THE SCOOTERS IN THE FUTURE. WE RECEIVED NO RESPONSE. WE MADE FURTHER DOCUMENTED ATTEMPTS AT CONTACTING CMSI BETWEEN 8-24-06 AND 10-6-06 AND RECEIVED NO RESPONSE. ON 10-9-06 WE LET THEM KNOW THAT IF NO RESPONSE WAS PROVIDED THAT DAY WE WOULD TAKE THE NEXT STEPS IN PURSUING OUR RIGHTS. CMSI RESPONDED BY TELLING US THAT THE PROBLEM NEEDED TO BE TAKEN UP WITH THE DEALER NOT THEM. FINALLY ON 10-10-06 WE RECEIVED AN EMAIL FROM CMSI STATING THAT THEY WOULD FIX OR REPLACE THE SCOOTERS. I EMAILED CMSI IMMEDIATELY ASKING THEM IF THEY HAD REDESIGNED THE REAR FENDER. WE RECEIVED NO RESPONSE. MY WIFE AND I WERE BOTH SEPARATELY PLACED AT SERIOUS RISK. A REPAIR OR REPLACEMENT APPROACH CAN NOT SOLVE THE PROBLEM. *NM

NHTSA ID
10171436
Incident
Aug 17, 2006
Body & structure
Filed Oct 20, 2006
Crash reported2 injuries reported

ON 7-23-06 I WAS DRIVING MY NEW 2006 TNG MILANO SCOOTER IN WHICH I LOST CONTROL BECAUSE THE REAR FENDER BROKE OFF AND BECAME CAUGHT IN THE TIRE ROTATION. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND COME TO A QUICK STOP, CAUSING THE BIKE TO CRASH ON TOP OF ME. THE DEALER, SCOOTER STATION, INSPECTED THE BIKE ON 7-25-06 AND DETERMINED THAT THE REAR FENDER WAS FLAWED. THE DEALER STATED THAT THE FLAW WOULD BE REPORTED TO CMSI. ON 8-17-06 MY HUSBAND WAS DRIVING HIS TNG MILANO SCOOTER IN WHICH HE LOST CONTROL BECAUSE THE REAR FENDER BROKE OFF AND BECAME CAUGHT IN THE TIRE ROTATION. HE WAS FORCED TO SWERVE OUT OF TRAFFIC AND COME TO A QUICK STOP IN WHICH HE AND HIS SCOOTER CRASHED. THE DEALER WAS CONTACTED IMMEDIATELY TO REPORT THIS SECOND FENDER FAILURE. AGAIN THE DEALER CONFIRMED THAT THIS WAS A DESIGN FLAW. WE WERE INSTRUCTED TO CONTACT CMSI DIRECTLY TO DEAL WITH THE ISSUE. ON 8-24-06 WE SENT A CERTIFIED LETTER (WITH PHOTO DOCUMENTATION OF THE SCOOTER DAMAGE) TO CMSI REQUESTING A FULL REFUND FOR THE TWO TNG MILANO SCOOTERS. WE EXPLAINED THAT OFFERING US SCOOTER REPAIRS OR REPLACEMENTS WOULD NOT ADEQUATELY ADDRESS THE REAR FENDER DESIGN FLAW BECAUSE THESE OPTIONS WOULD NOT PREVENT US FROM BEING PLACED AT SERIOUS RISK WHILE DRIVING THE SCOOTERS IN THE FUTURE. WE RECEIVED NO RESPONSE. WE MADE FURTHER DOCUMENTED ATTEMPTS AT CONTACTING CMSI BETWEEN 8-24-06 AND 10-6-06 AND RECEIVED NO RESPONSE. ON 10-9-06 WE LET THEM KNOW THAT IF NO RESPONSE WAS PROVIDED THAT DAY WE WOULD TAKE THE NEXT STEPS IN PURSUING OUR RIGHTS. CMSI RESPONDED BY TELLING US THAT THE PROBLEM NEEDED TO BE TAKEN UP WITH THE DEALER NOT THEM. FINALLY ON 10-10-06 WE RECEIVED AN EMAIL FROM CMSI STATING THAT THEY WOULD FIX OR REPLACE THE SCOOTERS. I EMAILED CMSI IMMEDIATELY ASKING THEM IF THEY HAD REDESIGNED THE REAR FENDER. WE RECEIVED NO RESPONSE. MY HUSBAND AND I WERE BOTH SEPARATELY PLACED AT SERIOUS RISK. A REPAIR OR REPLACEMENT APPROACH CAN NOT SOLVE THE PROBLEM. *NM

NHTSA ID
10171434
Incident
Jul 23, 2006

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .