RoadVitals

2002 Van Hool C2045

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Van Hool C2045. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 18 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V191000

VISIBILITY:GLASS, SIDE/REAR

Mar 26, 2026
6,994 units potentially affected
The defect: ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
The risk: The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
The remedy: Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.
ABC BUS IncView on NHTSA.gov
21V799000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Oct 14, 2021
422 units potentially affected
The defect: Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Van Hool N.V.Manufacturer number P1528-SB2067View on NHTSA.gov
06V128000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Apr 24, 2006
870 units potentially affected
The defect: ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES, THE TURBOCHARGER COMPRESSORS INSTALLED IN THESE MOTOR COACHES CAN FAIL.
The risk: A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
The remedy: DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REMEDY THESE MOTOR COACHES. THE ENGINES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR VAN HOOL AT 1-407-656-7977.
VAN HOOL N.V.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04047ClosedPreliminary Evaluation

SERVICE BRAKE SUPPLY TANK SEPARATION

Opened Jun 18, 2004
Closed Aug 30, 2004

THIS INVESTIGATION WAS OPENED TO EVALUATE VAN HOOL'S DECISION TO CONDUCT A FIELD SERVICE CAMPAIGN INSTEAD OF A SAFETY RECALL TO REPAIR THE SERVICE BRAKE AIR TANK MOUNTING BRACKETS THAT ARE FAILING.THIS TYPE OF FAILURE COULD RESULT IN THE LOSS OF AIR PRESSURE NECESSARY FOR PROPER SERVICE BRAKE APPLICATION.IN ADDITION, THERE IS THE POSSIBILITY THAT THE DETACHED AIR TANK COULD SEPARATE FROM THE BUS, STRIKING VEHICLES OPERATING BEHIND OR AROUND THE AFFECTED BUS.AS THE RESULT OF THE AGENCY?S INVESTIGATION INTO THIS MATTER, VAN HOOL HAS AGREED TO INITIATE A SAFETY RECALL CAMPAIGN AND MAKE NECESSARY REPAIRS TO THE AIR TANK MOUNTING SYSTEM OF 677 BUSES (MOTORCOACHES).THE ACTION TAKEN BY VAN HOOL IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.A COPY OF THE SAFETY RECALL IS ATTACHED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

SERVICE BRAKES, AIRLed to recall 04V423000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB2501

SUSPENSION

The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of the spacer in the different kits, it is important to install all three the kit parts when replacing a flexible ball-joint. Do not mix parts of different repair kits!

SB2497

SUSPENSION

Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.

SB2494

SERVICE BRAKES; SUSPENSION

INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings

SB2262B

VISIBILITY/WIPER

TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of the window seals

SB2468

SUSPENSION

Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The “longer” articulation shaft may be used with the M18 as well as with the M20 fastening system (refer to figures 2 and 3).

SB2372B

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Van Hool C2045 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017000—
2016000—
2015000—
2014040—
2013050—
2012070—
2011090—
2010060—
2009040—
2008040—
2007062—
2006082—
2005062—
2004071—
2003020—
2002Viewing041—
2001072—
2000072—
1999030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.