RoadVitals

Van Hool Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1986–2024

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Van Hool model year it names.
10
Safety recallsDistinct NHTSA recall campaigns covering at least one Van Hool model year. One campaign can cover several models and many model years; it is counted once here.
39
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
9
Models coveredModels with at least one model year that has enough NHTSA data to publish.
27
35 model years

Overview

Our database holds 10 NHTSA owner-reported complaints filed against Van Hool vehicles. Our database also holds 39 safety recall campaigns and 9 NHTSA investigations covering at least one Van Hool model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Van Hool models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Van Hool models with published safety data
ModelModel yearsComplaintsRecalls
T21401998–201349
Bus1986–199130
CX352015–202415
CX452013–2024110
T21451998–2014115
A300K2006–200901
A300K Hyb200501
A300L2008–201203
A3302002–200401
A330FC2004–200701
A5082000–200101
AG3002002–202103
AU138198801
C20001998–200103
C20451999–2014021
C3045201001
S21451999–200102
T21001998–200103
T8091986–198901
T8151986–199301
T9001998–200001
T9451998–199901
T945S199901
TD9252008–2018014
TDX252015–2021010
TX402014–201805
TX452013–202209

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Van Hool vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V1910005 Van Hool models

VISIBILITY:GLASS, SIDE/REARABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

24V332000CX35, CX45

EQUIPMENTABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

23V861000CX45

SEAT BELTS:CRITICAL FASTENERSVan Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.

22V502000TDX25

SUSPENSION:MULTIPLE AXLEVan Hool N.V. (Van Hool) is recalling certain 2021 TDX25 motorcoaches. The front axle module welds may crack, possibly causing the front axle to fail and resulting in a loss of vehicle steering control.

21V9950003 Van Hool models

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAILVan Hool N.V. (Van Hool) is recalling certain 2020-2021 CX45, TX45, and 2021 TDX25 vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

21V7990003 Van Hool models

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMPVan Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

21V3850006 Van Hool models

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAILVan Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

18V882000TD925, TDX25

EQUIPMENTVan Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Browse by model year

Every year with at least one publishable Van Hool model year

Data sources

Data on this page last refreshed .