RoadVitals

2020 Vespa GTS 300 Hpe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 21, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 18, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Vespa GTS 300 Hpe, most frequently naming the brakes category. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V826000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Nov 18, 2019
1,328 units potentially affected
The defect: Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2019 Vespa GTV 300, GTS 300, and 2020 Vespa GTS 300 HPE scooters. The brake lines may have been improperly galvanized, allowing hydrogen to be released into the brake fluid.
The risk: Hydrogen in the braking system can reduce the brake lever's ability to activate the brakes, increasing the risk of a crash.
The remedy: Piaggio will notify owners, and dealers will install front and rear master cylinder brake flush fittings, and perform a complete brake system flush, free of charge. The recall began November 27, 2019. Owners may contact Piaggio customer service at 1-212-380-4433. Piaggio's number for this recall is PP2ZZQ1904_GTS.
Piaggio Group Americas. Inc.Manufacturer number PP2ZZQ1904_GTSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 21, 2025

The anti-lock brake module has been failing on hundreds of 2020 GTS300s. When it fails, the brake lever is locked or hard to pull, leading to the inability to brake. Vespa not only does not acknowledge this, the part is $1400 plus labor to repair.

NHTSA ID
11637377
Incident
Nov 4, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

P_210913_TC_EN

ELECTRICAL SYSTEM; EQUIPMENT

New map for updating engine control unit Please note that a new engine control unit map for the aforementioned model is now available for downloading with the P.A.D.S. diagnostic tool (which must be updated to the most recent version available). The aforementioned operation is considered part of the normal scheduled maintenance required for the vehicle, and must be performed at the same time as other scheduled maintenance operations either during the pre-delivery procedure, for new vehicles, or at the first available opportunity when the vehicle is brought to the service center, in the case of vehicles that have already been sold and are in use. The new software introduces the following functional improvement: Resolves issue of failed communication on CAN line. After installing the new map, no further operations are necessary.

P_200617_TC_EN

SERVICE BRAKES

New video tutorials - Brake system replacement and bleeding. We hereby inform you that a series of video tutorials are available on the Service Portal in the Video Box section, relating to the replacement of the brake system lines for the vehicles in question. The videos are intended to aid the workshop operations, reproposing operations in an intuitive and easily usable form to supplement those described in the Service Station Manual.

P_200297_TC_EN

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

Dear Dealer/Service Center, We hereby inform you that in order to solve any problems with irregular engine operation, or starting difficulties with engine hot on the Vespa GTS 300 hpe models, proceed according to the procedure described below. INTRODUCTION The better combustion efficiency of the hot engine, in combination with the foreseen ignition advance, entails the achievement of high pressure in the combustion chamber before the TDC The failure or difficulty starting the hot engine is actually generated by excessive pressure at the end of compression .

[P_190951_TC_EN]

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The new dashboard software for 2020 Vespa Supertech 300 HPE introduces the following improvements:  Improved display of the average fuel consumption.  Check of the immobilizer indicator light on the instrument cluster during the key ON phase before starting eliminated.  Pop up signalling the absence of fuel inserted.  Service maintenance intervals signal modified (every 10,000 km).  The displayed value of the full tank has been improved.

P_190854_TC_EN

ELECTRICAL SYSTEM

New calibration routine due to update to engine control unit

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.