RoadVitals

2021 Vespa GTS 300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 29, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 6, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Vespa GTS 300, most frequently naming the electrical, interior & seats and exterior lighting categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Interior & seats133.3%
  • Exterior lighting133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC

Oct 6, 2020
483 units potentially affected
The defect: Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2020-2021 Vespa GTS 300 and GTV 300 scooters. Improperly galvanized brake pipe terminals can result in excessive front and/or rear brake levers travel during braking.
The risk: Reduced braking efficiency can lengthen the distance needed to stop the scooter, increasing the risk of a crash.
The remedy: Piaggio will notify owners, and dealers will test the O-Ring, replace the brake fluid and bleed the brake system, or replace the brake pipes based on the vehicle's age, free of charge. The recall began October 21, 2020. Owners may contact Piaggio customer service at 1-212-380-4433. Piaggio's number for this recall is PP2ZZQ2003_GTS/GTV.
Piaggio Group Americas. Inc.Manufacturer number PP2ZZQ2003_GTS/GTVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalInterior & seatsExterior lighting
Filed Jul 29, 2021

At this moment I have two issues. One being that the seat latch does not work on my scooter. I called the dealer and he said to put a lot of push on top of the seat where the latch assembly is located. I am a big fat slop. 225 lbs. I pushed as hard as I could to lock it and it clicked lock. Trouble is, it won't open now. I have my drivers license, cash, papers and a letter to my GF who is incarcerated at a prison in Maryland. I am not as worried about that as I am about the silent directional signals. They do not self cancel and remain on (silently) if I forget to turn them off manually. This creates a real safety hazard with cars pulling out in front of me. With the money I spent ($8600) to buy this scooter, Vespa should correct these mistakes. Right now, (summer time in NH) I am not going to use it until they come up with a solution. Especially to the directional signal. I need to be able to see it and hear it.

NHTSA ID
11426961
Incident
Jul 25, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

P_210913_TC_EN

ELECTRICAL SYSTEM; EQUIPMENT

New map for updating engine control unit Please note that a new engine control unit map for the aforementioned model is now available for downloading with the P.A.D.S. diagnostic tool (which must be updated to the most recent version available). The aforementioned operation is considered part of the normal scheduled maintenance required for the vehicle, and must be performed at the same time as other scheduled maintenance operations either during the pre-delivery procedure, for new vehicles, or at the first available opportunity when the vehicle is brought to the service center, in the case of vehicles that have already been sold and are in use. The new software introduces the following functional improvement: Resolves issue of failed communication on CAN line. After installing the new map, no further operations are necessary.

P_200617_TC_EN

SERVICE BRAKES

New video tutorials - Brake system replacement and bleeding. We hereby inform you that a series of video tutorials are available on the Service Portal in the Video Box section, relating to the replacement of the brake system lines for the vehicles in question. The videos are intended to aid the workshop operations, reproposing operations in an intuitive and easily usable form to supplement those described in the Service Station Manual.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Vespa GTS 300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022000
2021Viewing110
2020810
2019010
2018000
2017000
2016000
2015100
2011010
2010310

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.