2010 Victory Cross Country

C-clip issue in transmission can cause failure of the transmission and cause the rear tire to lock up and cause a crash

NHTSA ID

11611018

Incident

Jul 17, 2024

C clip fell out of transmission causing gears to crash together. Could have locked up rear tire but gears broke and wouldn't allow movement in 4th gear

NHTSA ID

11594392

Incident

May 29, 2024

PURCHASED THIS THE BIKE WOULD GO FOR PERIODS OF TIME WITHOUT STALLING THEN IT STARTED STALLING NOT ONLY WHEN YOU TOOK OFF FROM A STOP, BUT WHEN YOU SHIFTED GEARS UP OR DOWN SHIFTS, ESPECIALLY WHEN YOU WERE IN THE MIDDLE OF A TURN, LEFT WAS MORE OFTEN. AT THE END OF NOVEMBER 2012 I WAS ALMOST IN AN ACCIDENT WHILE MAKING A LEFT TURN, THE BIKE COUGHED THROUGH THE THROTTLE BODIES AND DIED. AN ON COMING CAR ALMOST HIT ME. I TOOK IT TO THE DEALER IN MY AREA AS OPPOSED TO THE DEALER I BOUGHT IT FROM BECAUSE THEY WERE OUT OF BUSINESS. MY LOCAL DEALER ASKED ME WHAT I WANTED THEM TO DO, AND I DISCUSSED MY PROBLEM AND THEY PUT IT ON THE COMPUTER WHICH TOLD THEM THEY COULDN'T ADJUST THE ECM BECAUSE I DIDN'T HAVE AN AUTHORIZATION CARD THAT SHOULD HAVE BEEN GIVEN TO ME AT TIME PURCHASE. I ASKED THEM IF THEY COULD GET THE CARD AND THEY TOLD ME TO TAKE IT TO THE DEALER THAT I BOUGHT IT FROM. ANYWAY THEY COULDN'T OR WOULDN'T DO ANYTHING ABOUT IT. I CALLED VICTORY AND THEIR ON;Y ANSWER WAS "TAKE IT TO A DEALER" I TOLD THEM I NO LONGER HAD A DEALER AS THE ONE I BOUGHT IT FROM WAS OUT OF BUSINESS AND MY LOCAL ONE HAD DROPPED THE VICTORY LINE DUE TO HORRIBLE CUSTOMER AND DEALER SERVICES. FINALLY FOUND A DEALER THAT WOULD GET THE CARD AND RE-FLASH THE ECM, THE DEALER WAS ALMOST 100 MILES FROM MY HOME. THEY DID THE WORK, WHICH I WAS THANKFUL FOR BUT I STILL HAD THE PROBLEM. AFTER MANY ATTEMPTS TO GET THE BIKE REPAIRED BY VICTORY I TOOK IT TO AN INDEPENDENT SHOP AND THEY MADE SOME ADJUSTMENTS THAT HELPED BUT WITHOUT THE SOFTWARE THEY COULDN'T DO MUCH. THE BIKE IF SOMEWHAT BETTER BUT IT STILL IS NOT RIGHT!!! I SPENT $23,000 ON THIS MACHINE AND I SHOULDN'T HAVE TO LIVE WITH IT THIS WAY AND I SHOULDN'T HAVE TO FILE A COMPLAINT BUT VICTORY REFUSES TO DO ANYTHING ABOUT THIS POTENTIALLY DANGEROUS AND POSSIBLE SEVERE INJURY OR DEATH MECHANICAL PROBLEM. *TR

NHTSA ID

10641894

Incident

Nov 17, 2010

Mileage

2,500 mi

Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.

Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.

VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE