Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Volkswagen Eos submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then
ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.
ABS MODULE NOT WORKING SINCE SUMMER OF 2018.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES STARTED TO HESITATE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND HAD GOTTEN WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ABS CONTROL UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT PREVIOUSLY TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF FT LAUDERDALE (1660 S STATE RD 7, FT LAUDERDALE, FL 33317) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
WHILE DRIVING ABS STABILITY CONTROL AND BRAKE LIGHT CAME ON WITH BRAKE LIGHT FLASHING. ECU SCAN IDENTIFIED PROBLEM AS "IMPLAUSIBLE SIGNAL" IN ESP. CLEARED FAULT CODE BUT IT RETURNS IMMEDIATELY WHEN DRIVING. FOUND THERE IS NHDTA RECALL FOR THIS YR/MDL BUT WHEN VIN ENTERED NO RECALL FOUND. WANTED TO LET YOU KNOW THAT I I AM EXPERIENCING THE SAME ISSUE AS REPORTED AND HOPEFULLY YOU WILL TAKE A LOOK AT MY VEHICLE IDENTIFICATION NUMBER AND EXPAND YOUR RECALL AS THIS ISSUE IS ALSO AFFECTING MY VEHICLE. THE CAMPAIGN NUMBER IS 16 V 913.
TIMING CHAIN TENSIONER SYSTEM FAILURE I'M REACHING OUT IN REGARDS TO LEGAL ADVICE REGARDING TIMING CHAIN TENSIONER SYSTEM FAILURE ON MY 2009 VOLKSWAGEN EOS. WHILE TRAVELING WITH MY TWO YOUNG SONS FOR THEIR SPRING BREAK, MY CAR COMPLETELY FAILED (WHILE IN-MOTION), PUTTING BOTH MY LIFE AND THE LIVES OF MY TWO CHILDREN IN HARM'S WAY. THE TIME AND RESOURCES SPENT GETTING MY CAR TOWED TO THE MECHANIC, EMOTIONAL TRAUMA/STRESS, AND LOSS IN PRODUCTIVITY HAS BEEN A BLOW FOR MY FAMILY- NOT TO MENTION THE COST TO REPAIR (WHICH I HAVE YET TO RECEIVE THE INVOICE). UPON RESEARCHING THE ISSUE, IT WAS UPSETTING TO LEARN THAT THIS WAS A COMMON PROBLEM FOR VOLKSWAGEN- TO THE POINT WHERE THEY'VE FACED LITIGATION ON NUMEROUS OF FRONTS. THERE ARE ALSO REPORTS WHERE VW ADJUSTED THEIR PRODUCTION/MANUFACTURING PROCESS IN 2012 TO ADDRESS 'SAID ISSUE'. YET VW HAS YET TO DO WHAT'S IN THE BEST INTEREST OF THEIR CONSUMERS THAT OWN MODELS PRIOR TO 2012. I DON'T EXPECT VOLKSWAGEN TO GIVE ME A BRAND NEW CAR, BUT I DO EXPECT THEM TO TAKE RESPONSIBILITY FOR THEIR PRODUCTS. IF THE TIMING CHAIN WAS FAULTY AND THEY WERE WELL AWARE, VW SHOULD BE RESPONSIBLE FOR THE COST. THIS EXPERIENCE HAS EMOTIONALLY TRAUMATIZING FOR MY KIDS AND I ON MULTIPLE FRONTS, AND FOR US TO BE HIT FINANCIALLY IS AN EVEN MORE OF A SLAP IN THE FACE TO MY FAMILY BY THE MANUFACTURE. PLEASE LET ME KNOW IF YOU ARE ABLE TO ASSIST/ADVISE. I LOOK FORWARD TO HEARING FROM YOU - - THANK YOU!!!
MY 2009 EOS IS UNDER RECALL FOR THE ABS SYSTEM MALFUNCTIONING. I WAS NEVER INFORMED ABOUT THIS. I REPLACED MY BRAKES AS ONE MECHANIC THOUGHT BECAUSE THE ABS BRAKE LIGHT WENT ON - THAT WAS NEEDED. THE ABS LIGHT STILL STAYED ON. LAST WEEK THE ABS LIGHT AND AND ENGINE LIGHT AND BRAKE LIGHT WENT ON AND MY CAR LOST POWER AND CONTROL ON A BUSY HIGHWAY AT NIGHT LEAVING ME ON THE SIDE OF THE RODE IN DANGER AND HAD TO CALL AAA. VW WILL ONLY REPLACE ABS IF A "CERTAIN CODE" SHOWS UP WHICH THEY WILL NOT TELL YOU ABOUT TILL YOU PAY THE 150.00 DIAGNOSTIC FEE- THEN TELL YOU THE VEHICLE THAT HAS BEEN RECALLED IS NOT GOING TO BE REPAIRED FREE OF CHARGE. IN FACT- IT WILL COST 2700.00 TO REPLACE THE ENTIRE ABS SYSTEM - WHICH NEEDS REPLACING- BUT ONLY IF IT ACCEPTS THE COMPUTER UPDATING SYSTEM. WHICH IS BROKEN BECAUSE IT IS A FAULTY ABS. VW ADMITTED THAT IT WAS BECAUSE OF A INCORRECT SOLDER COMPOUND- WHICH CAN CAUSE CRACKING IN THE ENTIRE SYSTEM WHICH CAUSE SUFFICIENT ELECTRICAL POWER TO FLOW. YET- THEY WILL NOT PAY FOR THE ABS CONTROL MODULE TO BE REPLACED???? ONLY THING THEY WILL FIX IS THE COMPUTER UPDATING SYSTEM- WHICH WILL NOT UPDATE IF THE UNIT IS BROKEN- WHICH THEY CAUSED BECAUSE OF A FAULTY UNIT. THEY WILL NOT REPAIR THE ABS UNIT WHICH IS BROKEN BECAUSE OF THE DEFECT??? THIS CAUSED MY CAR TO CRASH INTO A POLE- AND ALSO I HAD TO REPLACE THE ABS UNIT WHICH COSTS 1400.00 - NOW I FIND OUT THIS WAS A RECALL AFTER THE FACT. I WENT TO FORUMS AND FOUND AT LEAST 20 OTHERS WIT THE SAME ISSUE AND THEY ARE NOT COVERED??????? THIS IS NOT OKAY AND I WORK FOR ABC AND WILL MAKE THIS A HUGE DEAL JUST LIKE THE OTHER SCANDAL THEY ARE BARELY RECOVERING FROM- YOU GUYS NEED TO DO SOMETHING. I COULD HAVE DIED AND THEY ARE DOING NOTHING AND NOT COMPENSATING ON MY RECALLED CAR. HOW CAN THIS HAPPEN.
WHEN THE TRANSMISSION GETS HOT, THE TEMPERATURE SENSOR OVERHEATS AND AUTOMATICALLY PUTS THE CAR IN NEUTRAL WHEN YOU TRY AND CHANGE GEARS (FROM DRIVE TO REVERSE). THE DASHBOARD LIGHTS START FLASHING THE TRANSMISSION LIGHTS. THE CAR MUST BE TURNED OFF AND RESTARTED IN HOPE IT WILL WORK AGAIN. THERE WAS A RECALL FOR THIS AND APPARENTLY IT WAS COMPLETED IN 2009. VW TOLD US THEY WILL NOT FIX IT AGAIN.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHARLES MAUND VOLKSWAGEN 6900 BURNET RD, AUSTIN, TX 78757 (512) 458-1111) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT WAS INFORMED THAT THE MODULE FAILED TO COMMUNICATE WITH THE DEALER'S COMPUTERS. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR A NEW MODULE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS AWAITING A CALL BACK FROM THE REGIONAL MANAGER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MOSES DEALER, BUT COULD NOT BE SERVICED BECAUSE THE CLOCK SPRING NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE STARTING THE VEHICLE, THE ABS INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEEDOMETER AND HORN BECAME INOPERABLE RANDOMLY. THE VEHICLE WAS TAKEN TO SERRA VOLKSWAGEN WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY DUE TO THE VEHICLE'S PRE-EXISTING ISSUES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER INFORMED THE CONTACT THAT THE CODES COULD NOT BE READ CORRECTLY USING THE DIAGNOSTIC TOOL. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER TO BE DIAGNOSED. THE SECOND DEALER WAS ROYAL VOLKSWAGEN IN DESTAAVIAN, AL. THE MANUFACTURER DECIDED THAT, DUE TO THE PRE-EXISTING ISSUES, THE VEHICLE WOULD NOT BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V913000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUSED TO OFFER ANY ASSISTANCE FOR ABS MODULE.*JS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK.
CAR EXPERIENCES SUDDEN LOSS OF ACCELERATION, NEARLY CAUSING ACCIDENT FROM CARS BEHIND. THIS HAS HAPPENED SPORADICALLY IN MOTION ON CITY STREETS AND THE CAR HAS BEEN BACK TO THE DEALER (VW WORLD NPTUNE NJ) SEVERAL TIMES. FIRST TIME THEY COULD NOT REPLICATE PROBLEM AND NOTHING WAS DONE, SECOND TIME THEY REPLACED SEVERAL COMPONENTS AT COST OF $2,000 BUT THAT DID NOT FIX PROBLEM AND NOW IT BACK AT DEALER AND THEY ARE ASKING ANOTHER $1300 FOR REPAIRS.
ON INITIAL ACCELERATION, CAR HESITATES AND DOES NOT SMOOTHLY ACCELERATE. THIS OCCURS WHETHER THE ENGINE IS COLD OR WARM AND OCCURS UNDER LIGHT TO MODERATE ACCELERATION. HESITATION IS ACCOMPANIED BY "STUTTERING SENSATION" AND ON OCCASION THERE IS AN ACTUAL DELAY FROM TIME OF PRESSING THE ACCELERATOR TO ACTUAL LAUNCH OF UP TO 3 SECONDS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .