RoadVitals

2009 Volkswagen Eos Powertrain (other) Problems

Owner-reported complaints naming the powertrain system, filed with NHTSA

Data refreshed

Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Sep 8, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
32%
of 84 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2009 Volkswagen Eos submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming powertrain

The 25 most recent of 27, in the owner's own words

Powertrain (other)
Filed Sep 8, 2025

While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.

NHTSA ID
11685828
Incident
Aug 28, 2025
Powertrain (other)
Filed Oct 20, 2023

I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. To see if your specific vehicle is affected 1-800-822-8987 or nhtsa.gov Please let me know if there is anything that can be done. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11551092
Incident
Oct 17, 2023
Powertrain (other)
Filed Jun 30, 2021

THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

NHTSA ID
11423006
Incident
Jun 30, 2021
Driver assistanceElectricalPowertrain (other)
Filed Mar 8, 2021

ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.

NHTSA ID
11399804
Incident
Mar 8, 2021
Mileage
4 mi
Powertrain (other)
Filed Jan 7, 2020

HARSH/JERKY SHIFTING IN DSG POWER TRAIN UNIT. TYPICALLY AT VERY LOW SPEEDS. THIS CONDITION PREVIOUS INVESTIGATED THROUGH CLOSED CASE # PE09035. ISSUE RELATES TO EXCESS WEAR IN SOLENOID BUSHINGS. PREVIOUSLY REPORT BY NHTSA THAT VW ISSUED EXTENDED WARRANTY OF 10YEARS/100,000 MILES. CAR WAS WITHIN LIMITS BUT VW REFUSED REPAIR SAYING MECHATRONIC UNIT (WHERE THE DEFECTIVE VALVES ARE LOCATED) NOT COVERED BY AGREEMENT WITH NHTSA. CURRENT NHTSA WEB PAGES APPARENTLY INCORRECTLY REPORT THAT VW DOES REPLACE DEFECTIVE UNITS. JERKING IS DANGEROUS IN PARKING MANEUVERS.

NHTSA ID
11297785
Incident
Oct 18, 2018
Mileage
69,621 mi
Powertrain (other)
Filed Jul 5, 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 20 MPH, THE TRANSMISSION JERKED AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE ALSO ACCELERATED INTERMITTENTLY, WHICH PRESENTED THE POTENTIAL RISK OF A CRASH. THE VEHICLE WAS EXLCUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE09035 (POWER TRAIN), BUT THE FAILURE WAS SIMILAR. VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WAS NOTIFIED AND WAS CURRENTLY SERVICING THE TRANSMISSION ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THE DEALER REPLACE THE SAME OEM TRANSMISSION ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 51,700.

NHTSA ID
11229591
Incident
Jun 30, 2019
Mileage
51,700 mi
Powertrain (other)
Filed Jul 3, 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 60 MPH, THE RPMS ACCELERATED ON THEIR OWN. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED THAT THE GEAR LIGHTS ON THE INSTRUMENT PANEL WERE TURNING ON AND OFF. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (LOCATED AT 6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,790.

NHTSA ID
11229363
Incident
Jun 28, 2019
Mileage
123,790 mi
Powertrain (other)
Filed Jul 1, 2019

ON SUNDAY, JUNE 30TH, 2019, @ ABOUT 6PM, @51K I WAS DRIVING 25MPH AND CAR JERKED, THEN THE RPMS REVVED REALLY HIGH AND CAR SLOWED DOWN, AND "PRNDS" LETTERS STARTED BLINKING. I SLOWED DOWN EVEN MORE AND CAR WAS STILL GOING AT HIGHER THAN NORMAL RPMS. I WAS ABLE TO DRIVE IT VERY SLOWLY THROUGH RESIDENTIAL STREETS TO MY HOUSE. WHEN I WAS GOING TO PARK IT IN MY SPOT, I HAD TO PUT IT IN REVERSE, AND WHEN I DID, IT DID NOT MOVE IN REVERSE! DURING ALL THIS THE "PRNDS" LIGHTS KEPT ON FLASHING. I HAD TO TURN IT OFF, PUT IT IN NEUTRAL, AND GET PUSHED INTO MY PARKING SPOT. WHEN I TESTED TO SEE IF CAR WOULD START, IT STARTED PERFECTLY, NO FLASHING LIGHT OR ANYTHING, NO DELAY OR TROUBLE TO START IT. THE CHECK ENGINE LIGHT NEVER TURNED ON EITHER. THE DAY BEFORE, I DID HAVE AN ISSUE WITH GETTING THE CAR STARTED, IT NEEDED A JUMP START, AND WHEN THE BATTERY WAS TESTED FOR ITS VOLTAGE, IT WAS RUNNING ON THE LOWER SIDE. I HAD NOT DRIVEN IT ALL DAY ON FRIDAY, AND THE STARTING ISSUES WERE ON SATURDAY. I WAS TOLD BY MECHANIC THAT I MUST HAVE LEFT A LIGHT ON, BUT NOTHING WAS LEFT ON TO DRAIN THE BATTERY. EARLIER ON SUNDAY, I NEEDED TO GO ON ONE OUTING AND THE CAR DID GIVE ME TROUBLE TO START, WITH A DELAYED SLOW START, AND IT DROVE FINE TO MY DESTINATION LESS THAN 4 MILES AWAY. WHEN I LEFT THERE, THE CAR MANAGED TO START WITH THAT DELAY AGAIN, AND WHEN I WAS DRIVING HOME IS WHEN THE CRAZY JERKING, RPM REVVING, AND CAR SLOWING DOWN HAPPENED ABOUT A MILE AWAY FROM MY HOUSE. NEEDLESS TO SAY, THIS WAS VERY SCARY, AND I HAVE READ MANY OTHER COMPLAINTS ABOUT THIS EXACT SAME THING! I AM TOO SCARED TO DRIVE MY CAR! I HAD IT TOWED TO THE VW DEALER, AND I AM WAITING TO HEAR BACK FROM THEM. WHEN I WAS SIGNING IN AT THE DEALER, ANOTHER LADY WAS REGISTERING HER CAR FOR THE SAME EXACT COMPLAINT AND HER CAR WAS THE SAME EXACT CAR!!! VW NEEDS TO ADDRESS THIS VERY DANGEROUS AND SCARY PROBLEM AND FIX IT!!!!

NHTSA ID
11228751
Incident
Jun 30, 2019
Mileage
51,700 mi
Powertrain (other)
Filed Feb 11, 2019

WITHOUT NOTICE THE TRANSMISSION DOWN SHIFTS AND THE CAR COMES TO A QUICK SPEED REDUCTION AND YOU PULL OFF THE ROAD AND IT WILL NOT GO IN REVERS. IT WILL MOVE THEN AT A VERY SLOW SPEED. ON BUSY STREET OR HIGHWAY IN TRAFFIC HARD TO KEEP FROM BEING RUN OVER.

NHTSA ID
11176364
Incident
Feb 11, 2019
Mileage
82,000 mi
Powertrain (other)
Filed Oct 11, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 15 MPH, THE VEHICLE JERKED BACK AND FORTH AND THE GEAR SHIFT INDICATORS BEGAN TO FLASH. WHEN THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN DRIVE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA, 30122, 770872-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ID
11139851
Incident
Oct 8, 2018
Mileage
118,000 mi
Powertrain (other)
Filed Aug 22, 2017

THIS AFFECTS TIGUANS, JETTAS, EOS, AND OTHER VWS WITH 2.0TSI ENGINES MANUFACTURED PRE 2013. THE TIMING CHAIN TENSIONERS HAVE A DESIGN FLAW AND ARE PRONE TO FAILURE AT UNACCEPTABLY LOW MILEAGES. THESE WERE REPLACED WITH A NEW DESIGN TO CORRECT THIS FLAW BEGINNING IN SOME 2012 MODELS. HOWEVER, VW HAS NEVER FORMALLY RECALLED THESE OR ACKNOWLEDGED THE DESIGN FLAW. IF/WHEN IT FAILS, IT CAN RUIN THE ENGINE OFTEN CAUSING OVER $5K IN DAMAGES. THE WORKSHOP CONFIRMED I HAD THE OLD STYLE AND REPLACED MINE AT THE COST OF $873.68. THIS IS A WIDELY SPREAD, WIDELY DOCUMENTED PROBLEM THAT VW IS ONLY TREATING WHEN IT CAUSES ENGINE FAILURES. WHILE THIS IS A WIDESPREAD PROBLEM MOST OWNERS ARE IN THE DARK ABOUT IT, 'TAKING IT ON THE CHIN' AND SHELLING OUT MONEY PRESUMING IT'S JUST A NORMAL ERROR AND NOT KNOWING IT'S A DESIGN FLAW IN THE CAR. FOR A CAR WITH ONLY 85K MILES, I JUST PAID OVER $2K TO HAVE THE TRANSMISSION REDONE IMMEDIATELY FOLLOWING 1,800 IN REPAIRS FOR BROKEN SENSORS. WHILE I UNDERSTAND CERTAIN ITEMS WILL BRAKE OR REQUIRE REPAIR ON ANY CAR, THE TENSIONER DESIGN FLAW WITH THEIR UNWILLINGNESS TO ACKNOWLEDGE IT IS UNACCEPTABLY EGREGIOUS.

NHTSA ID
11019005
Incident
Aug 1, 2017
Mileage
85,000 mi
Powertrain (other)
Filed Aug 10, 2017

DSG TRANSMISSION FAILURE. HAD ABS MODULE RECALL DONE AT DEALER. PICKED UP VEHICLE, DROVE TWO BLOCKS, CAR WOULD NOT SHIFT OUT OF SECOND GEAR. WENT BACK TO DEALER, THEY SCANNED IT, AND IT SHOWED 36 PRIOR FAULTS WITH TRANSMISSION. PRIOR TO THIS IT HAS NEVER SHOWN A CODE/CHECK ENGINE LIGHT PRIOR TO KNOW. IS NOW OUT OF WARRANTY - VW SAYS TOO BAD FOR YOU.

NHTSA ID
11014165
Incident
Aug 9, 2017
Mileage
1 mi
Powertrain (other)
Filed Jul 21, 2017

CAR HAS 85,000 MILES. TRANSMISSION FAILS AT LOW SPEEDS GOING INTO D OR R. LIGHTS START BLINKING (P R N D S) PERIODICALLY. UNPREDICTABLE WHEN IT WILL HAPPEN, CAN BE ANYTIME YOU'RE AT SLOW SPEED. TURNING IT OFF AND ON TEMPORARILY FIXES BUT I RAN AN OBD AND CAME BACK P2711. THIS IS FOR A FAILURE WITH THE DSG TRANSMISSION. SVC BULLETIN RECOMMENDS THE CLUTCH PACKS BE REPLACED. DEALER QUOTED ALMOST 3K TO DO THIS. THEY DID NOT INITIALLY ACKNOWLEDGE THE EXTENDED WARRANTY ON THE DSG EVEN AFTER I POINTED IT OUT. WHAT IS WORSE, THIS CAR WAS TAKEN WHEN ONLY 4 YRS AND 49K MILES FOR TRANSMISSION WORK AND THEY RECOMMENDED IT BE REPLACE (FOR A QUOTE OVER 2K) BUT DID NOT MENTION THE WARRANTY AT THE TIME. SERVICE THE TRANSMISSION AT THE 40K INTERVALS! EVEN IF YOU DO, IT MIGHT FAIL! AT LEAST BE AWARE OF THE DSG 10YR 100K MILES WARRANTY - MUST HAVE TRANS FLUID CHANGE RECORDS THOUGH! 49K MILES AND THEY RECOMMENDED A TRANS REPLACEMENT!!!! 49K MILES! AND DIDN'T HONOR THE WARRANTY AND GET IT FIXED THEN... DEALERS ARE VERY HIT OR MISS (ALL MISS FROM WHAT I'VE EXPERIENCED).

NHTSA ID
11006793
Incident
Jul 10, 2017
Mileage
85,000 mi
Powertrain (other)
Filed Jun 7, 2017

WHEN BACKING OUT INTO A CITY STREET FROM A PARKING SPACE ON AN INCLINE, THE VEHICLE GEAR DASH LIGHTS BEGAN FLASHING AND THE CAR LOST POWER. IN ORDER TO GET THE VEHICLE TO FUNCTION, IT WAS PUT IN PARK AND RESTARTED, ALL THE WHILE BLOCKING TRAFFIC AND CREATING AN UNSAFE DISABLED VEHICLE CONDITION. THE SECOND INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 50 MPH ON A STATE ROAD. THE VEHICLE SHIFTED TO A LOWER GEAR, REVVING THE ENGINE AND QUICKLY SLOWING TO APPROXIMATELY 25 MPH. AS WAS IN THE FIRST INCIDENT, THE PRND LIGHTS ON THE DASH BEGAN FLASHING. THIS OCCURRED IN HEAVY TRAFFIC AND REQUIRED A VEHICLE FOLLOWING TO SWERVE TO AVOID A REAR END COLLISION. I'M ASSUMING THE REAR BRAKE LIGHTS DID NOT COME ON. THESE TWO INCIDENTS RESULTED IN MY TAKING THE VEHICLE TO A NEARBY VW DEALERSHIP WHERE THE SERVICE DEPARTMENT STATED THAT VWOA SUGGESTS THAT THE SOLUTION BE CHANGING THE CLUTCH PACKS WHICH DOES NOT APPEAR TO ADDRESS THE IMMEDIATE PROBLEMS. HOWEVER, THAT WAS THE RECOMMENDED SOLUTION FROM VWOA TO THE DEALERSHIP.

NHTSA ID
10993762
Incident
May 13, 2017
Mileage
83,800 mi
Powertrain (other)
Filed Jan 1, 2017

WHEN DRIVING ON THE EXPRESSWAY THE CAR AUTOMATICALLY SHIFTS AND SLOWS DOWN ABRUPTLY TO APPROXIMATELY 40 MPH. CARS BEHIND SLAM ON THE BRAKES. THE GEAR INDICATOR LIGHTS FLASH (PRNDL). AND THE DEPRESS BRAKE SIGNAL APPEARS. *TR

NHTSA ID
10938955
Incident
Dec 23, 2016
Mileage
111,000 mi
Powertrain (other)
Filed Jun 27, 2016

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SELECTOR MOVED FROM THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V330000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,251.

NHTSA ID
10876907
Incident
Jun 23, 2016
Mileage
128,251 mi
Powertrain (other)
Filed Jun 14, 2016

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE PARKING, THE GEAR WAS SHIFTED FROM PARK TO REVERSE AND THE TRANSMISSION ABRUPTLY WENT INTO NEUTRAL. IN ADDITION, THE SELECTOR LEVER POSITION INDICATOR LIGHT FLASHED AND THE DEPRESSED BRAKE INDICATOR LIGHT FLASHED. THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10874259
Incident
May 1, 2016
Mileage
110,000 mi
Powertrain (other)
Filed May 26, 2016

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. AFTER THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION, THE VEHICLE FAILED TO MOVE. THE GEAR SELECTOR BOX AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. ON ANOTHER OCCASION, WHILE DRIVING AT A SLOW SPEED, THE VEHICLE LOST POWER AND THE GEAR SHIFT BOX ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE THE TECHNICIANS STATED THAT THE GEAR SHIFT BOX, DUAL CLUTCH, AND TRANSMISSION POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS 79,000.

NHTSA ID
10870930
Incident
Sep 15, 2015
Mileage
79,000 mi
Powertrain (other)
Filed Apr 11, 2016

THE TRANSMISSION ABRUPTLY GOES INTO NEUTRAL WILE IN FREEWAY.ACCORDING TO A RECALL FROM THE NHTSA, MY CAR HAS EXACTLY THE SAME PROBLEM, A LOSE WIRE IN THE TRANSMISSION. THE DEALER SAYS THE RECALL IS NO LONGER ACTIVE, AND WOULD NOT FIX IT. ?????. THE CAR WILL DO THIS IN BUMPY ROADS.

NHTSA ID
10854793
Incident
Dec 15, 2015
Mileage
97,000 mi
Powertrain (other)
Filed Mar 13, 2016

AT TIMES, THE VEHICLE WILL NOT GO INTO REVERSE. THE GEAR DISPLAY BLINKS AND THE VEHICLE MUST BE SHUT OFF BEFORE BEING ABLE TO EVENTUALLY GO IN REVERSE. I BROUGHT THE VEHICLE INTO A VOLKSWAGEN SERVICE CENTER AND WAS INFORMED OF THE EXTENDED WARRANTY REGARDING THE DSG. HOWEVER, VOLKSWAGEN HAS INFORMED ME THAT SINCE I DID NOT HAVE THE DSG SERVICED AT 40,000 MILES, IT WOULD NOT HONOR THE EXTENDED WARRANTY. I WAS NEVER INFORMED OR THE RECALL AND THE REQUIRED WORK WAS NEVER PERFORMED ON THE VEHICLE DESPITE THE FACT THAT I PURCHASED IT IN OCTOBER 2012.

NHTSA ID
10846311
Incident
Sep 1, 2015
Mileage
49,000 mi
Powertrain (other)
Filed Nov 9, 2015

DRIVING 60 MPH DURING RUSH HOUR TRAFFIC ON HIGHWAY WHEN SUDDENLY ENGINE REVED PRND LIGHTS STARTED BLINKING AND CAR HAD NO POWER. I MANAGED TO GET TO SHOULDER AND THE CAR WOULD DRIVE 20 MPH ON SHOULDER. FASTER THE ENGINE REVED. VW SAYS RECALL ON 2009 EOS DOES NOT INCLUDE MY VIN NUMBER. I COULD HAVE BEEN KILLED IF THE PEOPLE BEHIND ME DIDN'T MANAGE TO AVOID HITTING ME. VW WILL NOT ASSIST ME BECAUSE MY POWER TRAIN WARRANTY RAN OUT AT 100K MILES. MY CAR HAS 103K. I AM CONCERNED THAT MORE CARS WERE INVOLVED IN THE RECALL. FLASH OF DEATH ARTICLE BY ABC NEWS IS EXACTLY WHAT HAPPENED TO ME ON NOV 6 2015. VW SAYS MY CAR IS NOT AFFECTED. I DISAGREE.

NHTSA ID
10789298
Incident
Nov 6, 2015
Mileage
103 mi
EnginePowertrain (other)
Filed Sep 24, 2015

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE DROVE ROUGHLY AND HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE THE FAILURE. ON ANOTHER OCCASION, WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10776184
Incident
Jul 10, 2015
Mileage
100,000 mi
Fuel systemPowertrain (other)
Filed Aug 7, 2015

I WAS DRIVING HOME FROM BALTIMORE ON THE FREEWAY GOING ABOUT 70MPH AND THE VEHICLE STARTED LOSING SPEED AND NOTHING I DID WOULD GET IT TO GO AGAIN. I HAD TO PULL OVER PUT THE CAR IN PARK, SHUT THE CAR OFF AND THEN I WAS ABLE TO GO AGAIN. THIS HAPPENED ABOUT 6 MORE TIMES DRIVING HOME TO PITTSBURGH. I WENT TO THE DEALER AND THEY "FIXED IT". IT WORKED FOR A SHORT PERIOD OF TIME. THEN IT HAPPENED AGAIN AND THEY COULDN'T FIND ANYTHING WRONG WITH IT SO THEY PUT SEAFOAM IN MY CAR. IT HAPPENED SEVERAL MORE TIMES AND THEY HAD MY CAR FOR MONTHS. THEY THINK THE SEAFOAM HID THE PROBLEM FOR ALMOST A YEAR. THEY REPLACED FUEL INJECTORS AND THAT HELPED FOR ABOUT 400 MILES. THEN THEY REPLACED THE PART THAT IS THE EQUIVALENT OF A CAARBURETOR. THIS FIXED IT FOR ABOUT 5 MONTHS THIS TIME. I JUST MADE A TRIP TO CHICAGO AND THANK GOD THIS DID NOT HAPPEN THERE AS I WOULD HAVE BEEN KILLED. NOW I AM AT 85,000 AND IT JUST HAPPENED ON AUGUST 6, 2015. ONCE AGAIN VW CORPORATE IS NOT BEING OF MUCH ASSISTANCE. I WAS TOLD BY VW COPORATE IN FEBRUARY 2015 TO DUMP THE CAR AND THEY WOULD GIVE ME $1,000 OFF A NEW VW. THIS IS UNACCEPTABLE. THIS CAR IS NOT SAFE AND I AM NOT GETTING ANYWHERE WITH EITHER THE DEALER OR VW CORPORATE. I HAVE READ OTHER BLOGS AND I KNOW THAT I AM NOT THE ONLY EOS OWNER HAVING THIS PROBLEM. WILL THIS TAKE GM OR DODGE DEATHS TO GET SOMEONE'S ATTENTION? I REALLY HOPE I AM NOT THE PERSON KILLED.

NHTSA ID
10746902
Incident
Oct 6, 2013
Mileage
55,000 mi
Powertrain (other)
Filed May 8, 2015

THE CAR LURCHES FORWARD AND BUCKS ON FULL STOP AND TAKE OFF. I HAVE CONTACTED A VW DEALER AND GAVE ME A POSSIBLE FIX FOR 1800.92 BUT THIS MAY NOT FIX THE PROBLEM. IT MAY ALSO NEED A NEW CLUTCH. THIS IS A KNOWN PROBLEM THAT VW IS AWARE OF BUT WILL NOT RECALL AND REPAIR. THIS COMPLAINT IS TO DOCUMENT THE PROBLEM ONCE AGAIN AND SUGGEST THAT VW BE MADE TO FIX THIS BEFORE SOMEONE IS KILLED IF THEY HAVEN'T ALREADY BEEN.

NHTSA ID
10715356
Incident
May 8, 2015
Mileage
109,286 mi
Powertrain (other)
Filed Nov 5, 2013

AUGUST 2013: 2009 VW EOS ABRUPTLY LOST POWER, WOULD NOT ACCELERATE, AND THE DASHBOARD (PRND) FLASHED ERRATICALLY; HAPPENED NUMEROUS TIMES SINCE. A VW MASTER MECHANIC OF 14 YEARS TOLD ME THAT THE DSG TEMPERATURE SENSOR SHOULD BE REPAIRED AND MECHATRONICS UNIT SHOULD ALSO BE REPLACED. HE ADVISED I TAKE THE VEHICLE TO A DEALER FOR THE RECALL/WARRANTY REPAIRS. PRESTIGE VW, TURNERSVILLE, NJ TOLD TO REPLACE THE TRANSMISSION (5700 DOLLARS), DUE TO "INTERNAL TRANSMISSION ISSUES". NO DEFINITIVE PROBLEM IDENTIFIED.I WAS THEN TOLD THEY WOULD CONTACT VWOA SO THEY "COULD GO TO BAT FOR ME" BECAUSE THEY UNDERSTAND THAT "NO ONE BUYS A VOLKSWAGEN EXPECTING THE TRANSMISSION TO GO AT 74K MILES". A CLAIM WOULD BE SUBMITTED ON MY BEHALF; DUE TO NEW VW POLICY THEY 'MUST' USE A THIRD-PARTY CLAIM SERVICE-VW WOULD NO LONGER ACCEPT DIRECT CLAIMS. I CALLED THE DEALER SEVERAL TIMES AND WAS PUT OFF EACH TIME PROMISED A RETURN CALL. IT HAS BEEN NEARLY 5 WEEKS AND NOTHING HAS BEEN DONE. I CALLED VWOA DIRECTLY, THEY INDICATED THAT THEY I) HAVE NO RECORD OF A CLAIM INITIATED BY THE DEALER; II) DO NOT REQUIRE DEALERS TO USE A THIRD-PARTY CLAIM SERVICE; AND III) RELY ON THEIR DEALERS' DETERMINATION OF PROBLEMS. I AM SERIOUSLY CONCERNED FOR MY AND MY CHILD'S SAFETY. LAST WEEK, MY CAR ABRUPTLY SLOWED IN 65MPH TRAFFIC ON ROUTE 295 IN NJ; I WAS ALMOST HIT BY A CAR BEHIND ME DUE TO THIS MALFUNCTION.VW REFUSES TO ADDRESS THIS;I HOPE THE NHTSA WILL TAKE ACTION AND ADDRESS THESE CONCERNS BEFORE SOMEONE LOSES THEIR LIFE TO THIS TRANSMISSION MALFUNCTIONING. *TR

NHTSA ID
10551057
Incident
Aug 1, 2013
Mileage
70,000 mi

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