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2019 Volkswagen Golf Sportwagen

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 16, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 14, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2019 Volkswagen Golf Sportwagen, most frequently naming the electrical, engine and suspension categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 476 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical330.0%
  • Engine330.0%
  • Suspension220.0%
  • Driver assistance110.0%
  • Fuel system110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V110000

FUEL SYSTEM, GASOLINE

Feb 14, 2024
261,257 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc.Manufacturer number VW: 20UF/AUDI:20YFView on NHTSA.gov
23V604000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Aug 30, 2023
62,538 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
The risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Volkswagen Group of America, Inc.Manufacturer number 28H7View on NHTSA.gov
22V815000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Oct 31, 2022
296,044 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
The remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc.Manufacturer number AU:45J7,VW:45J6,45J8View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ23007ClosedRecall Query

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

Opened Dec 12, 2023
Closed Jul 1, 2024

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTERLed to recall 24V110

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Fuel system
Filed Apr 16, 2024

The contact owns a 2019 Volkswagen Gulf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact was concerned about the vehicle catching fire. VIN tool confirms parts not available.

NHTSA ID
11583342
Incident
Feb 1, 2024
Filed Feb 26, 2024

The grab handles to not remain flush to interior roofliner. The springs or appartatus is defective. All four handles hang down (some were never used). Passengers and drivers hit their head on these handles when entering or exiting the vehicle.

NHTSA ID
11574049
Incident
Feb 10, 2021
ElectricalEngine
Filed Jan 30, 2024

The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle restarted after 15 minutes but then stalled again. While driving 45 MPH on three other occasions, the vehicle stalled. The check starting system message was displayed. The contact called the local dealer and was informed that the part to repair the vehicle was not available. The contact called another local dealer, Volkswagen Lee’s Summit (2225 NE Independence Ave., Lee's Summit, MO 64064) and was informed that the parts were not available. The manufacturer was contacted but the contact was awaiting a call back. The contact stated that the failure was related to NHTS Campaign Number: 23V604000 (Electrical System). The failure mileage was approximately 61,000.

NHTSA ID
11568828
Incident
Jan 30, 2024
Mileage
61,000 mi
Electrical
Filed Jan 3, 2024

The contact owns a 2019 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11563225
Incident
Jan 3, 2024
Suspension
Filed Jun 15, 2023

The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while the vehicle was being inspected by a certified mechanic, the contact was informed that the coil springs were fractured. The vehicle was not repaired; however, the dealer and the manufacturer were made aware of the failure. The failure mileage was approximately 78,000.

NHTSA ID
11527263
Incident
May 24, 2023
Mileage
78,000 mi
Suspension
Filed Mar 20, 2023

The right rear coil spring fractured at the lower control end of the coil. This model was subject to a recall (19V188000) for premature fracture of the coil spring. However, according to VW this recall did not affect the VIN of our vehicle. Suspect that the recall either should have included our VIN or that the replacement springs have a similar material defect.

NHTSA ID
11512910
Incident
Mar 17, 2023
Filed Dec 16, 2022

HORN. It takes great effort to sound the horn on this model VW. I am the original owner, and took it to two (2) VW dealers and they said that it works properly, but then again, they pressed very hard to make it work, and not how a normal driver would use it. For me and other drivers however, normal pressure on the horn will not sound it. I have driven many cars over the years (I am 63 and started driving 15-1/2) and I find this dangerous. I am in a Facebook group of VW Golf Sportwagen & Alltrack (similar car) owners, and many other owners state the same issue, and that it is dangerous. I have an older 1998 Volkswagen Passat 1.8T Wagon, which the horn performs much better. You can tap it and it goes "beep" like to communicate "thanks" (or other) to drivers, pedestrians, etc., or press normally and it goes "HONK". The horn on the 2019 Golf Sportwagon often doesn't sound when pressed, and it is a serious safety issue for me and my family. My wife has witnessed this multiple times and thinks it dangerous too. It is a serious flaw of this vehicle and I wish I had reported it sooner. Here are some comments from other Facebook users (same vehicle / model / year): "It is about the sensitivity of the pressure switch. Takes too much force to engage and it's not easy to modulate it.", "The horn is horrible. I have hit it in panic and it doesn't blow. If there is a VCDS code to shange it, please share." "Same behaviour on my 2017 VW Alltrack"; "Yep - another thing I don't like about this car. I have to remove one hand from the control rim if I have a situation where another car is about to hit me"; "I smash the steering wheel and it honks". I live in NYC and haven't yet, but will ask a Police officer or fireman to try to sound it. I haven't reported it to my Insurance, and no OBD-II codes or check engine lights -- supposedly this is "normal". This has been this way since Aug 27 2019 when I purchased the car, and hasn't improved or gotten better. END

NHTSA ID
11497754
Incident
Aug 27, 2019
Driver assistanceElectricalEngine
Filed Aug 23, 2022

The vehicle suddenly shut off while going 60 mph on the highway, and a 'Check Starter System' message appeared before a message that indicated that I need to stop the vehicle appeared. Vehicle was able to restart and the same issue occurred again less than 1 mile down the road. My safety was at risk due to the loss of power, that on another road or a highway on ramp, could have caused a collision due to the loss of speed I experienced. There were no prior warnings until the loss of power. The manufacturer service center was unable to replicate the issue or make any corrective action.

NHTSA ID
11480880
Incident
Aug 10, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Golf Sportwagen by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019Viewing951—
2018125165.2
2017384157.3
2016513155.1
2015593161.1
2014000—
2013100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.