RoadVitals

2011 Volkswagen Golf Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Oct 17, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 110 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Volkswagen Golf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsElectrical
Filed Oct 17, 2018

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. WITHIN LESS THAN TWO MONTHS OF OWNING THE VEHICLE, THE HORN FAILED TO WORK. THE DEALER (ANTHONY CARVONI VOLKSWAGEN, 12 MERIDEN PL, MELVILLEE, NY, 516-848-7315) DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED AND STATED THAT IT WAS NOT RELATED TO THE AIR BAG BEING ELECTRICALLY CONNECTED TO THE HORN. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HORN AND THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN OF WHAT AIR BAG RECALL REPAIRS WERE COMPLETED BEFORE THE VEHICLE WAS SOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11140999
Incident
Aug 27, 2018
Airbags
Filed Mar 23, 2018
Crash reported

I WAS IN A CAR ACCIDENT AND THE AIRBAG DIDN'T GO OFF.

NHTSA ID
11081082
Incident
Mar 6, 2018
Mileage
120,000 mi
Airbags
Filed Nov 22, 2017

TAKATA RECALL YEAR MAKE AND MODEL RECALLED, BUT VIN DOESN'T MATCH. SUSPECT CLERICAL ERROR WITH VIN PLEASE RECALL THIS VEHICLE TO CHECK AND/OR REPLACE DEFECTIVE AIRBAG INFLATOR. DEALER AND VW REFUSE TO EXAMINE AIRBAG INFLATORS. THEY SUGGEST CONTACTING YOU.

NHTSA ID
11048012
Incident
Nov 21, 2017
Mileage
37,507 mi
Airbags
Filed Jan 20, 2017

MY CAR HAS BEEN LISTED AS HAVING DEFECTED AIRBAGS ON THE DRIVER SIDE. THE GOLF TDI, WHICH I HAVE, IS ALSO RECALLED FOR THE EMISSIONS SCANDAL. I PLAN ON DRIVING IT UNTIL 2018, WHEN I HAVE TO TURN IT IN. I AM GUESSING VW WILL TRY TO IGNORE THIS RECALL. *TR

NHTSA ID
10946705
Incident
Jan 20, 2017
Mileage
50,000 mi
Airbags
Filed Oct 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10919683
Incident
Oct 24, 2016
Mileage
100,000 mi
Airbags
Filed Oct 26, 2016

TAKATA RECALL THE RECALL NOTICE WENT OUT FEBRUARY 9, 2016. STILL NO FIX AVAILABLE AND MANUFACTURER REFUSES TO PROVIDE SAFE ALTERNATIVE TRANSPORTATION. MANUFACTURER SAYS TO KEEP DRIVING RECALLED VEHICLE WITHOUT ANY FIXES. *TR

NHTSA ID
10919134
Incident
Oct 26, 2016
Airbags
Filed Oct 21, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 11/21/16 *BF

NHTSA ID
10917954
Incident
Oct 21, 2016
Airbags
Filed Sep 12, 2016

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE A LOANER VEHICLE OR REPAIR THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10905899
Incident
Sep 10, 2016
Airbags
Filed Aug 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/07/16*LJ *TR

NHTSA ID
10899215
Incident
Feb 29, 2016
Airbags
Filed Jun 8, 2016

TAKATA RECALL HELLO NHTSA, I AM WRITING TO EXPRESS A CONCERN THAT I HAVE REGARDING MY 2011 VW GOLF TDI. MY CONCERN IS THAT VEHICLES AFFECTED BY BOTH THE TAKATA RECALL AND THE VW "CLEAN DIESEL" TDI EMISSIONS SCANDAL WILL NOT BE GIVEN EQUAL PRIORITY BY VW THROUGHOUT THE AIRBAG RECALL AND REPLACEMENT PROCESS. SPECIFICALLY, I WORRY THAT THE IMPENDING BUY-BACK OF OLDER TDI DIESEL MODELS LIKE MINE WILL CAUSE VW TO GIVE THOSE AIRBAG REPLACEMENTS A MUCH LOWER PRIORITY IN COMPARISON TO OTHER VEHICLES THAT REQUIRE A REPLACEMENT. FOR EXAMPLE, STRICTLY FROM A FINANCIAL STANDPOINT FOR VW, IT IS IN THEIR BEST INTEREST TO WAIT AS LONG AS POSSIBLE BEFORE COMMISSIONING THE AIRBAG REPLACEMENT OF MY VEHICLE. I BELIEVE THIS TO BE TRUE BECAUSE THE TDI BUY-BACK WOULD NEGATE THE AIRBAG REPLACEMENT ENTIRELY, AS THE VEHICLE WOULD NO LONGER BE LEGAL TO OPERATE IN THE US. FURTHERMORE, IF THE TDI BUY-BACK VEHICLES ARE RESOLD IN OTHER COUNTRIES WITH LESSER SAFETY STANDARDS, VW MAY CONCLUDE THAT IT IS MORE BENEFICIAL FOR THEM FINANCIALLY TO LEAVE THE DEFECTIVE AIRBAGS IN PLACE, SINCE NO LEGISLATION WOULD BE PREVENTING IT. I HAVE EXPRESSED MY CONCERNS DIRECTLY WITH VW, BUT THEY ARE UNWILLING TO SHARE ANY INFORMATION REGARDING THE TIMING OF REPLACEMENT PARTS OR TO WHICH ORDER OF MODELS THE REPLACEMENTS WOULD BE DISTRIBUTED. UNFORTUNATELY, THEY ARE ALSO UNWILLING TO PRESENT ANY OTHER POSSIBLE SOLUTIONS FOR ME. I DO REALIZE THAT SOME OF MY CONCERNS ARE SPECULATIVE IN NATURE. HOWEVER, GIVEN VW'S UNTRUSTWORTHINESS ACTIONS OF LATE, AND THAT THIS DIRECTLY IMPACTS MY FAMILY'S SAFETY, I FEEL THAT I AM JUSTIFIED IN EXPRESSING THESE CONCERNS TO A SAFETY-ORIENTED AGENCY SUCH AS THE NHTSA. I THANK YOU IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE -- NOT ONLY FOR MYSELF, BUT FOR THE OTHER NEARLY 500,000 VEHICLES/FAMILIES AFFECTED BY THE COMBINATION OF THESE TWO ISSUES. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10873212
Incident
Jun 8, 2016
Mileage
48,000 mi
Airbags
Filed May 6, 2016

YESTERDAY I RECEIVED A LETTER FROM VW SAYING MY CAR WAS SUBJECT TO A RECALL FOR A TAKATA AIRBAG ISSUE. THE LETTER SAID PARTS ARE NOT YET AVAILABLE TO MAKE REPAIRS AND TO DO NOTHING AT THIS TIME. MY NEIGHBOR HAS A HONDA CRV THAT WAS ALSO AFFECTED BY THE RECALL. THEY WERE PROVIDED WITH A RENTAL CAR AND TOLD NOT TO MOVE THE HONDA UNTIL NOTIFIED TO DO SO. AS I UNDERSTAND THIS IS A POTENTIALLY DEADLY PROBLEM, WHY AM I BEING INSTRUCTED TO CONTINUE DRIVING MY CAR WHEN MY NEIGHBOR WAS TOLD NOT TO MOVE THEIRS UNDER ANY CIRCUMSTANCE? THE LETTER LISTS "NHTSA 16V078".

NHTSA ID
10863571
Incident
May 5, 2016
Mileage
60,000 mi
Airbags
Filed Sep 7, 2012
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 5 MPH , ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED SEVERAL MINUTES AFTER THE ACTUAL IMPACT AND NOT DURING. THE CONTACT SUSTAINED A CHEST CONTUSION, MULTIPLE BRUISES TO HER BODY AND FACE, A SPRAINED LEFT FOOT AND BURNS TO THE CHEST AND RIGHT HAND FROM THE AIR BAG DEPLOYMENT. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 11/07/12*LJ

NHTSA ID
10474188
Incident
Aug 31, 2012
Mileage
9,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .