RoadVitals

2011 Volkswagen Golf Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Sep 1, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 110 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2011 Volkswagen Golf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

Shown in the owner’s own words, exactly as filed

Transmission
Filed Sep 1, 2011

I OWN A 2011 VW GTI 2-DOOR DSG. I HAVE EXPERIENCED A "FALSE NEUTRAL" ABOUT 7 TIMES IN THE 5+ WEEKS I HAVE OWNED THIS CAR. SPECIFICALLY, IT HAPPENED TWICE ON 08/27/2011. EACH TIME I HAVE BEEN IN MANUAL MODE...IT OCCURS WHEN I AM COASTING TO EITHER SLOW DOWN OR STOP...THEN ATTEMPT TO ACCELERATE...THOUGH THE CAR MFD TELLS ME IT IS IN GEAR (I.E. 3), THE CAR IS IN NEUTRAL...THE ACCELERATOR DOES NOTHING BUT REV THE ENGINE...THE CAR REMAINS COASTING. I HAVE TO TAKE THE SHIFTER OUT OF MANUAL MODE, AND PLACE IT INTO D...AND WAIT ABOUT A SECOND OR TWO WITHOUT TOUCHING THE ACCELERATOR IN ORDER FOR A CLUTCH TO ENGAGE A GEAR AND ALLOW ME TO MOVE. ON 8/27, BOTH TIMES IT HAPPENED WHEN TRYING TO COMPLETE A LEFT HAND TURN ON A GREEN...A DANGEROUS SITUATION TO FIND YOUR CAR BEING IN NEUTRAL. I HAVE BROUGHT MY CAR TO THE DEALERSHIP, THEY REFUSE TO HELP ME BECAUSE THEY WERE UNABLE TO REPLICATE THE ISSUE ON AN APPROXIMATE 5 MILE TEST DRIVE. I TALKED TO VW OF AMERICA, AND THEY WON'T HELP UNLESS A DEALER CAN REPLICATE IT...THEY SAID IT COSTS TOO MUCH MONEY. THIS IS A TERRIBLE SAFETY ISSUE...AND THEY ARE WORRIED ABOUT THE MONEY. I OFFERED TO SHOW THEM A VIDEO OF IT HAPPENING TO SOMEONE ELSE...IT IS POSTED ON YOUTUBE...AND THEY FLAT OUT REFUSED. THEY SAID IT WOULDN'T HELP IN MY CASE...AND THAT IT WOULD PROVE NOTHING. HERE IS A LINK TO THE YOUTUBE VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=8TQODOILKYK - EVEN IF I COULD TAKE A VIDEO OF IT HAPPENING TO ME IN MY CAR, THEY SAID THAT WOULDN'T HELP...AS IT WOULD HAVE TO HAPPEN IN FRONT OF A VW TECH FOR IT TO BE DIAGNOSED. I HAVE A SECOND APPOINTMENT WITH A DIFFERENT DEALERSHIP NEXT WEEK, THEY WILL KEEP MY CAR FOR A FEW DAYS AND TRY TO REPLICATE IT. I DON'T KNOW WHAT ELSE TO DO. *TR

NHTSA ID
10422843
Incident
Aug 27, 2011
Mileage
1,800 mi
Transmission
Filed Aug 31, 2011

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. THE CONTACT WAS DRIVING 5 MPH WHEN THE FRONT PASSENGER SIDE TIRE BEGAN TO WOBBLE ABNORMALLY. THE VEHICLE THEN BEGAN TO DECELERATE DESPITE THE CONTACT APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC WHICH ADVISED OF A TRANSMISSION FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,800 AND THE CURRENT MILEAGE WAS 5,080.

NHTSA ID
10422749
Incident
Jul 31, 2011
Mileage
4,800 mi
Transmission
Filed Aug 4, 2011

I WAS DRIVING MY 2011 GTI DSG IN TIPTRONIC MODE...AND IT WAS IN 4TH GEAR ACCORDING TO THE DASHBOARD READING...I WAS COASTING IN 4TH AS A SEMI WAS MAKING A LEFT TURN ACROSS THE SIDE OF THE ROAD I WAS TRAVELING...AFTER HE WAS CLEAR, I WENT TO ACCELERATE, AND EXPERIENCED A "FALSE NEUTRAL"...THE DSG SAID I WAS IN 4TH GEAR...BUT IT WAS REVVING AS IN NEUTRAL. I HAD TO SHIFT OUT OF TIPTRONIC AND THEN DOWNSHIFTED TO 3RD BEFORE IT WOULD CATCH AND PUT ME BACK IN GEAR. *TR

NHTSA ID
10417112
Incident
Aug 4, 1986
Mileage
988 mi
Transmission
Filed Jul 23, 2011

2011 GOLF TDI 4-DOOR WITH DSG TRANSMISSION. UNEXPECTEDLY THE DSG TRANSMISSION WILL GOT TO NEUTRAL AND THE CAR WILL BE GIN TO SLOW. NO AMOUNT OF FIDDLING WITH THE SHIFTER WILL GET IT BACK INTO GEAR. IT EVENTUALLY GOES BACK INTO GEAR. CAR NOW HAS 2500 MILES ON THE ODOMETER AND IT HAS HAD THIS PROBLEM ALMOST SINCE DAY ONE. FAULT HAS OCCURRED OVER 10 TIMES AND IS BECOMING MORE FREQUENT AND FOR LONGER DURATIONS. *TR

NHTSA ID
10414844
Incident
Jul 19, 2011
Mileage
2,495 mi
Transmission
Filed Jul 13, 2011

CAR REVS AND DOES NOT ACCELERATE, PUT CAR IN NEUTRAL OR PARK AND BACK IN DRIVE CAN DRIVE CAR AGAIN. *TR

NHTSA ID
10412173
Incident
Jul 11, 2011
Mileage
6,654 mi
Transmission
Filed Jul 8, 2011

2011 VW GTI W/ DSG TRANSMISSION. VEHICLE HAS 12K MILES AND REQUIRES REPLACEMENT OF MECHATRONICS UNIT. ON TWO OCCASIONS WHILE ACCELERATING FROM A STOP WITH TRANSMISSION IN DRIVE, THE VEHICLE FAILED TO ACCELERATE. ENGINE REVVED IN AS IF IN NEUTRAL. AFTER SEVERAL ATTEMPTS WITH THROTTLE INPUT, THE TRANSMISSION SLAMMED INTO GEAR. ON ANOTHER OCCASIONS WHILE DRIVING AT APPROX 65MPH WITH THE TRANSMISSION IN DRIVE, THE VEHICLE REVVED IN NEUTRAL AND WOULD NOT ACCELERATE. THIS LASTED FOR A DURATION OF AT LEAST 5 SECONDS AND CAUSED AN EXTREMELY DANGEROUS CONDITION. CARS WERE FLYING BY ON BOTH SIDES AND IT NEARLY CAUSED A COLLISION. FINALLY TODAY, WHILE LEAVING A PARKING LOT ENTERING INTO A ROADWAY, THE VEHICLE AGAIN REVVED IN NEUTRAL AND FAILED TO ACCELERATE. A COLLISION WAS AGAIN NARROWLY AVOIDED. I CALLED MY LOCAL DEALER AND ADVISED THEM THAT I DID NOT FEEL SAFE DRIVING THE VEHICLE. PER THE DEALER THERE ARE CURRENTLY NO REPLACEMENT PARTS AVAILABLE IN THE COUNTRY. *TR

NHTSA ID
10411567
Incident
Jul 8, 2011
Mileage
12,670 mi
Transmission
Filed Jul 3, 2011

CARS TRANSMISSION FAILS TO ENGAGE IN DRIVE, WILL REV AND NOT MOVE. WAS AT A GAS STATION AND WAS GOING TO LEAVE PUT CAR IN DRIVE AND IT JUST REVVED, PUT CAR BACK IN PARK AND IN DRIVE AGAIN WAS ABLE TO DRIVE AWAY. *TR

NHTSA ID
10410331
Incident
Jul 2, 2011
Mileage
6,456 mi
Transmission
Filed Feb 26, 2011

TWICE THE TRANSMISSION HAS FAILED TO ENGAGE FOR APPROXIMATELY 15 SECONDS AFTER THE CAR WAS SLOWED WITHOUT COMING TO A COMPLETE STOP. WHEN THIS HAPPENS, THE ENGINE REVS FREELY AS THOUGH THE CAR WAS IN NEUTRAL. IN BOTH CASES THE TRANSMISSION EVENTUALLY RE-ENGAGED ON ITS OWN. *TR

NHTSA ID
10384608
Incident
Feb 26, 2011
Mileage
1,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .