RoadVitals

1999 Volkswagen Jetta Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
349
Latest May 18, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
42
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 7, 1998

What this page shows

Our database holds 349 NHTSA owner-reported complaints for the 1999 Volkswagen Jetta. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 349 · page 1 of 14

EngineFuel systemSuspension
Filed May 18, 2013

WOULD LIKE TO KNOW IF THERE IS ANY RECALLS ON MY JETTA. I CHECK ENGINE LIGHT COMES ON. I TOOK IT TO 4 REPAIR SHOP AND NO ONE COULD FIND WHATS WRONG WITH IT. I'VE PAID OVER 1200 ON OTHER REPAIRS. WHAT CAN I DO . *TR THANKS CHRISTINA

NHTSA ID
10512634
Incident
May 1, 2013
AirbagsElectrical
Filed Apr 2, 2013
Fire reported

TL* THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SMOKE BEGAN TO FILL THE CABIN OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND SAW THAT SMOKE WAS BELLOWING FROM BENEATH THE STEERING COLUMN. THE SMOKE DISAPPEARED AFTER SOME TIME. THE CONTACT THEN ATTEMPTED TO RESTART THE VEHICLE AND THE AIR BAG DEPLOYED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THE CONTACT WAS AWAITING THE RESULTS. THE FAILURE AND CURRENT MILEAGE WAS 115,144.

NHTSA ID
10505399
Incident
Mar 17, 2013
Mileage
115,144 mi
Driver assistanceElectricalEngine
Filed Aug 31, 2012

THE VW VEHICLE IS PROGRAMMED TO CRIPPLE THE ENGINE PERFORMANCE AND SPEED IN CASE OF AN EPC FAULT. ANY FAULT CAUSING A RICH OR LEAN CONDITION WILL CAUSE THIS "LIMP MODE". THIS IS A SAFETY ISSUE ESPECIALLY PEOPLE ON THE HIGHWAY GOING 65-75MPH AND A 80,000 POUND TRACTOR TRAILER BEHIND THEM AS ONE PERSON EXPERIENCED. THERE ARE TOO MANY NON-VITAL COMPONENT FAILURES TO LIST THAT CAN CAUSE THIS FAULT. I REFER TO NON-VITAL MEANING THE COMPONENT FAILURE WILL NOT HARM THE DRIVER OF THE CAR. THE FAULT LIGHT INDICATION ISN'T ENOUGH? NOW THEY HAVE THE RIGHT TO FORCE YOU INTO A REPAIR SHOP AND BUY MORE VW PARTS. I FEEL THAT THIS IS A MONEY MAKING SCAM ENDANGERING OUR LIVES. WE DO NOT PUT A HALT ON THIS NOW- SOON ANY FAULT WILL CRIPPLE OUR CARS. IT'S NOT JUST VW (HYUNDAI DID A SIMILAR "LIMP MODE"). *TR

NHTSA ID
10473134
Incident
Aug 12, 2011
Mileage
87,000 mi
Seat belts
Filed Feb 19, 2012

THE MIDDLE REAR SEATBELT LOCKS UP AND WILL NOT RELEASE. THE SEATBELT LOCKING MECHANISM IS LOCATED IN THE SEAT IN AN INACCESSIBLE LOCATION AND IS ALSO NOT AVAILABLE TO RELEASE THE SEATBELT. *TR

NHTSA ID
10448500
Incident
Oct 30, 2009
Mileage
101,000 mi
Driver assistanceElectricalFuel system
Filed Jan 20, 2012

1999.5 VOLKSWAGEN JETTA GLS VR6, ALWAYS GETTING DTC CODES OF P1117, P0140, P1198, P1472, P1435, P0102, P0343, P1421.. THAT ALWAYS SAYS ABOUT OPEN OR SHORT CIRCUIT CONDITIONS AND POOR ELECTRICAL CONNECTIONS, AND SHORT TO GROUNDS FOR ELECTRICAL, WHICH IS ALL ELECTRICAL PROBLEMS, IF YOU SEARCH ONLINE THEM CODES YOU WILL SEE NUMEROUS PEOPLE WITH THE SAME PROBLEMS, AND AS WELL AS ALOT OF US HAVE TO BUY THE PARTS THAT IS LISTED AND PROBLEMS STILL AREN'T FIXED, WHICH TELLS US ITS AN ELECTRICAL ISSUE, NOT ISSUES WITH THE PARTS, WHICH CAUSES OUR #43 FUSE BLOW ALOT, AND ALOT OF HESITATION AND STALLING, I CANT EVEN TURN AROUND A CORNER OR TO GET OFF THE HIGHWAY WITHOUT STALLING, PLEASE FIX THESE PROBLEMS, ITS HAPPENING TO WAY TO MANY OF US AND IT IS ALSO AN SAFETY ISSUE. *TT

NHTSA ID
10444637
Incident
Jun 8, 2011
Mileage
160,000 mi
EnginePowertrain (other)
Filed Nov 30, 2011

THE TRANSMISSION ON MY JETTA TAKES LONG TO SHIFT ## VIN PASSED ## VOLKSWAGEN,JETTA,1999 ## *KB

NHTSA ID
10437822
Incident
Nov 25, 2011
Mileage
151,000 mi
Seat belts
Filed Oct 4, 2010

1999 VOLKSWAGEN JETTA, REAR MIDDLE PASSENGER SEAT BELT HAS BECOME TIGHTENED TO THE POINT THAT IT WON'T RELEASE. IT SEEMS THAT EACH TIME THE SEAT BACK WAS LOWERED TO INCREASE THE CARGO AREA OF THE TRUNK, THE BELT TIGHTENS MORE. *TR

NHTSA ID
10359081
Incident
Oct 1, 2010
Mileage
88,100 mi
Seat belts
Filed Jul 18, 2010

IN MY 99.5 VW JETTA GLS THE MIDDLE REAR SEAT BELT HAS TIGHTENED AND WILL NOT RELEASE. I HAVE TAKEN IT TO A REPAIR SHOP AND HAVE HAD THEM WORK ON IT AND NORMALLY THEY CAN GET IT TO RELEASE. HOWEVER ONCE IT IS RELEASED, IT CAN'T BE USED B/C THE NEXT TIME I GO TO USE THE SEAT BELT AND PULL IT OUT IT LOCKS AGAIN. THE SEAT CAN'T BE USED. IT HAS ALSO MADE IT IMPOSSIBLE TO LAY DOWN THE BACK SEATS, OR ONCE I LAY IT FLAT THE SEAT CAN'T BE RETURNED TO THE UP RIGHT POSITION. *TR

NHTSA ID
10343827
Incident
Jul 10, 2010
Mileage
95,000 mi
Body & structure
Filed May 26, 2010

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHENEVER IT RAINED, EXCESSIVE AMOUNTS OF WATER LEAKED INTO THE VEHICLE. THE CONTACT DID NOT SPECIFY WHERE THE LEAK WAS LOCATED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT IT WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD NOT DISCUSS THE FAILURE WITH HIM DUE TO A PENDING LAWSUIT. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

NHTSA ID
10332297
Incident
May 26, 2009
Mileage
113,000 mi
Driver assistance
Filed May 17, 2010

WHILE DRIVING ON RT. 495 NEAR EXIT 19, I TOOK MY FOOT OFF THE ACCELERATOR AND I FELT MY SPEED CONTINUE TO INCREASE. I STEPPED ON THE BRAKE AND MY SPEED CONTINUED TO INCREASE. I DOWNSHIFTED AND WHEN I LET THE CLUTCH OUT WE REALLY TOOK OFF. DEPRESSING THE BRAKE HAD NO EFFECT. WITH THE CLUTCH DEPRESSED, MANAGED TO PULL ON TO THE SHOULDER AND STOPPED. AS I REACHED FOR THE KEY, THE ENGINE SHUDDERED AND DIED. I WAS UNABLE TO RESTART THE CAR AND HAD TO BE TOWED. THE RESULT OF THIS INCIDENT WAS THAT THE ENGINE SELF-DESTRUCTED AND HAD TO BE REPLACED. THERE WERE NO TROUBLE CODES IN THE ECM AND THE TPS SHOWED NO DEFECTS WHEN TESTED. *TR

NHTSA ID
10330842
Incident
Apr 24, 2010
Mileage
96,650 mi
Brakes
Filed Nov 24, 2009

BRAKE LAMPS WERE OPERATING CORRECTLY ON 11/22/2009 AND ON 11/23/2009 THEY CEASED WORKING. CHECKED WITH NHTSA TO SEE IF OPEN RECALL WAS OPEN NONE BUT WANTED TO MAKE KNOWN THE ISSUE SINCE THERE HAVE BEEN TWO RECALLS IN THE PASS FOR THE SAME ISSUE. *TR

NHTSA ID
10293394
Incident
Nov 23, 2009
Mileage
126,425 mi
Visibility
Filed Jul 20, 2009

VW WINDOW FELL OFF TRACK IN TO BOTTOM OF THE DOOR. *TR

NHTSA ID
10277474
Incident
Jul 18, 2009
Mileage
136,000 mi
Interior & seatsOther / unspecified
Filed Feb 27, 2009
Fire reported

RECENTLY MY 1999 VW JETTA PASSENGER'S SEAT BACK CAUGHT FIRE, BURNING FROM INSIDER THE SEAT BACK, THE SEAT AND MY HUSBAND'S WINTER COAT (I HAVE PICTURES I CAN SEND) WHILE WE WERE DRIVING IN A SNOW STORM DOWN I-93. THE VW DEALERS I WENT TO SEE, LET ALONE MY CALL TO VW NORTH AMERICA, WERE ASKED TO PROVIDE A REPLACEMENT SEAT, TO CHECK THE ELECTRICAL CONNECTIONS, ETC. THE RESPONSE WAS ALMOST UNIFORM AS TO NOTHING THEY COULD DO, NEVER SEEN THIS BEFORE, NOT WITHIN WARRANTY, ETC. NOW MY INSURANCE COMPANY IS ASKING FOR $500 DEDUCTIBLE FOR ME TO PAY FOR THIS REPLACEMENT! MY INSURANCE GUY AND THE HEAD OF SERVICE AT WELLESLEY VW BOTH SAID IN ALL THEIR YEARS, THEY HAVE NEVER SEEN ANYTHING THIS BAD. BUT WHAT REALLY GETS MY GOAT IS THAT THE FIRE WAS A SERIOUS, LIFE-THREATENING HAZARD; THERE ARE MANY CASES THE INTERNET OF JETTAS' SEATS CATCHING FIRE ' BUT NOT ONE RECALL LIKE THEY DID WITH THE PASSAT A FEW YEARS BACK. I HAVE OWNED VWS SINCE 1987 WHEN I GOT MY LICENSE; MY PARENTS SINCE 1953. I CONSIDER MYSELF BRAND-LOYAL BUT AM NOW BAFFLED AS TO THEIR UNIFORM, UNHELPFUL RESPONSES. I NEED SOME GUIDANCE, LET ALONE HELP TO HAVE THEM FIX THIS PROBLEM. SOMEONE MIGHT HAVE BEEN KILLED HAD THE SEAT FULLY CAUGHT FIRE OR MY HUSBAND WAS WEARING SOMETHING OTHER THAN LEATHER THAT TAKES LONGER TO SMOLDER THAN, LET'S SAY, FLEECE. IT SEEMS TO ME THAT THIS IS THEIR "LIABILITY", AND THEY SHOULD MAKE GOOD ON CORRECTING THE SITUATION. *TR

NHTSA ID
10260235
Incident
Jan 9, 2009
Mileage
108,000 mi
Engine
Filed Feb 23, 2009

COOLANT SYSTEM EXTERNAL LEAK WAS FIXED, HOSES REPLACED AND CONNECTOR THAT ATTACHES TO ENGINE WAS REPLACED ALSO. LEAK COMES BACK , REPLACED ANOTHER HOSE., THEN THE WORSE STARTS, THE HEATER CORE STARTED LEAKING AND THE CAR STARTED TO SMELL LIKE ANTIFREEZE. GOT HEATER CORE REPLACED, BUT THE INSIDE OF THE CAR SMELLS HORRIBLE,.EVERY TIME I DRIVE MY 1999 JETTA, I GET THIS METALLIC TASTE IN MY MOUTH AND THROAT. THE STUFF IS DEFINITELY TOXIC, AND THE AF CONTAINER READS POISONOUS. BECOMES A TORTURE TO DRIVE MY JETTA I HATE THE METALLIC TASTE IN MY MOUTH. THE DESIGN OFF SOME OF THE HEATING SYSTEM INCLUDES PLASTIC COMPONENTS THAT MAY NOT TAKE THE HEAT WELL SPECIALLY AT THE POINT OF CONTACT WITH THE ENGINE. DID SOME ONLINE RESEARCH AND FOUND SIMILAR CASES WITH INTERNAL ANTIFREEZE LEAKS ON VW JETTAS. THIS FUMES CAN REALLY RUIN YOUR DRIVING EXPERIENCE NOT TO MENTION THE POSSIBLE DETRIMENT ON YOUR HEALTH DUE TO BREATHING IN A CONTAMINATED ATMOSPHERE THANKS FOR LOOKING INTO THIS COMPLAINT. *TR

NHTSA ID
10259717
Incident
Feb 13, 2009
Mileage
147,787 mi
Interior & seats
Filed Feb 4, 2009
Fire reported

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT HAS HEATED SEATS IN HIS VEHICLE. THE HEATING ELEMENTS IN THE SEATS BECAME SO HOT THAT THEY BURNED THROUGH THE SEAT TO HIS JACKET. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND THE VEHICLE HAD TOO MANY MILES ON IT FOR THEM TO ASSIST. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
10257401
Incident
Jan 3, 2009
Mileage
140,000 mi
Interior & seats
Filed Jan 26, 2009
Fire reported1 injury reported

IN OUR 1999 JETTA, OUR PASSENGER SEAT WARMER CAUGHT ON FIRE, AND BURNED THROUGH MY HUSBAND'S JACKET. I REPORTED TO VOLKSWAGEN OF AMERICA AND THEY SAID AS IT WAS AN OLD CAR AND THERE WAS NEVER A RECALL, THEY CAN'T HELP ME. I READ ON MANY INTERNET SITES THAT THIS IS A PROBLEM. I HAVE OWNED VWS SINCE 1986, CONSIDER MYSELF BRAND-LOYAL BUT NOW VERY UPSET. WE COULD HAVE HAD A MAJOR FIRE AND NO ONE IS CARING ABOUT THIS AS THE CAR IS 10 YEARS OLD. *TR

NHTSA ID
10256339
Incident
Jan 19, 2009
Mileage
106,000 mi
Visibility
Filed Oct 16, 2008

WINDOW REGULATOR GOING BAD. RESEARCHED YOUR SITE AND FOUND NUMEROUS COMPLAINTS ABOUT THIS ISSUE. JUST PURCHASED CAR USED AND WAS UNAWARE OF PROBLEM AND OF COURSE IT IS TOO LATE FOR ANY EXTENDED WARRANTIES. THIS PROBLEM SHOULD BE RECONCILED REGARDLESS OF TIMEFRAME. *TR

NHTSA ID
10245649
Incident
Oct 1, 2008
Mileage
109,000 mi
Airbags
Filed Jun 9, 2008

TOOK MY CAR TO DEALERSHIP TO HAVE MY AIRBAG LIGHT CHECKED, THEY SAID THAT THEY WOULD CLEAR IT. IT WAS CLEARED, THEN POPPED UP AGAIN AND HAS SINCE THEN STAYED ON. *TR

NHTSA ID
10230396
Incident
Dec 28, 2005
Engine
Filed Mar 8, 2008

LEAK IN COOLING SYSTEM CAUSING MIGRATION TO WATER PUMP, HEATER CORE, AND ENGINE WIRING HARNESS. HAVING TO REPLACE ALL 3. CAR STALLS AT RANDOM TIMES IN BUSY TRAFFIC, POSING POTENTIAL ACCIDENT PROBLEM. CAUSED TOXIC FUMES TO COME THROUGH HEAT VENTS IN CAR. *TR

NHTSA ID
10220459
Incident
Mar 1, 2008
Mileage
111,000 mi
Exterior lighting
Filed Dec 3, 2007

THE BLINKER ON MY CAR IS FAILING. IT IS IN THE UNIT ON THE STEERING COLUMN. AFTER TURNING A CORNER IT WILL NOT AUTOMATICALLY SHUT OFF. WHEN DRIVING IT WILL DROP DOWN AND COME ON SOMETIMES. IT SOMETIMES DOES NOT WANT TO COME ON AND I HAVE TO PUSH IT HARD. THE VEHICLE IS A 1999.5 VW JETTA. I HAVE READ ON THE FORUMS ALSO THAT THIS IS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX. *TR

NHTSA ID
10210726
Incident
Nov 16, 2007
Mileage
202,000 mi
Body & structure
Filed Oct 17, 2007

FRONT BUMPER TOO LOW, GETS CAUGHT AND DETACHES FROM BODY OF CAR. *TR

NHTSA ID
10205972
Incident
Dec 20, 2006
Body & structure
Filed Sep 18, 2007

FRONT BUMPER IS WAY TOO LOW AND SCRAPS AND GETS CAUGHT ON CURBS. THIS CAN RESULT IN THE WHOLE FRONT BUMPER COMING OFF. THE FIRST TIME THIS HAPPENED THE LOCAL DEALERSHIP REPLACED IT FOR FREE. NOW THEY JUST SAY WATCH HOW YOU PARK. THE TROUBLE IS, YOU CANT'S TELL WHEN YOU DRIVE OVER A CURB, ONLY WHEN BACKING OUT, DOES THE BUMPER CATCH AND PULL OFF. THIS IS A DEFECT THE MANUFACTURER SHOULD FIX, ESPECIALLY SINCE I KNOW MY CAR WAS MANUFACTURED IN MEXICO. *TR

NHTSA ID
10203381
Incident
Aug 14, 2004
Seat belts
Filed Aug 7, 2007

THE REAR MIDDLE SHOULDER BELT OF MY 1999 JETTA IS CONSTANTLY BROKEN. EVERY TIME I FOLD THE MIDDLE SEAT DOWN IN THE BACK THE SEATBELT GETS TIGHTER AND TIGHTER AND TIGHTER. THIS HAPPENS UNTIL EVENTUALLY THE BELT IS TOO TIGHT FOR ME TO EVEN FOLD THE SEAT DOWN ANY LONGER AND I HAVE TO TAKE THE CAR IN TO BE WORKED ON. APPARENTLY IT IS SOME "BUTTON" THAT IS BREAKING. THIS HAPPENS EVERY TIME I TRY TO FOLD THE SEAT DOWN AND AS A RESULT I AM NOT ABLE TO SAFELY SECURE PASSENGERS IN MY MIDDLE SEAT. SO FAR I HAVE HAD THIS BUTTON REPLACED 3 TIMES. *JB

NHTSA ID
10198742
Incident
Aug 1, 2007
Mileage
60,000 mi
Electrical
Filed Jul 23, 2007

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WIRING HARNESS SET OVERHEATED, MELTED 10-15 WIRES TOGETHER, AND SHORTED OUT THE ELECTRICAL SYSTEM. HE PAID OVER $3,000 TO REPLACE THE WIRING HARNESS SET. THE CONTACT HAS PICTURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 123,000.

NHTSA ID
10197215
Incident
Jul 16, 2007
Mileage
123,000 mi
Engine
Filed Jun 30, 2007

ABOUT EVERY 2,000 MILES, THE ENGINE IN MY 1999 MK IV VOLKSWAGEN JETTA STARTS TICKING, AND I CHECK MY OIL, AND IM A QUART LOW. EVERYTIME. THE ENGINE QUALITY IS STEADILY DECLINING. I HAVE NOT DONE ANYTHING TO REPAIR THIS BECAUSE I DO NOT HAVE THE MONEY, NOR DO I TRUST MECHANICS WITH THE CAR. *TR

NHTSA ID
10195043
Incident
Jan 1, 2007
Mileage
85,000 mi

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