WHEN IN MOTION CAR DIED WHILE DRIVING
- NHTSA ID
- 11003542
- Incident
- Jun 5, 2017
- Mileage
- 121,353 mi
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 3 NHTSA owner-reported complaints for the 2003 Volkswagen Passat Wagon, most frequently naming the fuel system, electrical and interior & seats categories. 111 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
WHEN IN MOTION CAR DIED WHILE DRIVING
MY FRONT DRIVER SEAT WARMER WAS TURNED ON LOW. I COULD FEEL THE SEAT GETTING WARMER AND CHECKED TO BE SURE THE SETTING WAS NOT ON HIGH WHICH IT WASN'T. I THOUGHT MAYBE I WAS BEING SENSITIVE AND STUCK MY MITTEN UNDER MY THIGH. I THEN NOTICED A FUNNY SMELL AND SUDDENLY THINGS GOT VERY HOT AND STARTED TO BURN MY LEG AS I WAS DRIVING. I LOOKED DOWN AND ACTUALLY STARTED TO SEE SMOKE. I WAS NOT ABLE TO JUST PULL OVER BUT QUICKLY TURNED THE SEAT OFF. I PULLED OUT MY MITTEN AND FLEECE WAS ACTUALLY MELTED. I WAS A BLOCK OR TWO FROM WORK AND TRIED TO KEEP FROM SITTING COMPLETELY DOWN AS IT BURNED. I ARRIVED AND JUMPED OUT TO SEE A BLACKENED AREA AND HOLE IN MY SEAT!! THE CAR WAS SMELLING AND I AM STILL IN SHOCK OVER THIS. I HAVE LOOKED AND CAN'T FIND A RECALL ON THE SEAT. THIS IS VERY DISTURBING AND DANGEROUS. THIS SHOULD NOT HAPPEN NO MATTER HOW OLD THE CAR IS.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SHE NOTICED A LEAK FROM THE FUEL SYSTEM. THE LEAK WAS NOTICED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V026000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.