RoadVitals

2000 Volkswagen Passat Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
507
Latest Dec 16, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
36

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Volkswagen Passat, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

209
reports

From owner reports, verbatim

I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS

NHTSA ID 10592205 · filed May 18, 2014

MY 2000 VW PASSAT GLS WAGON BEGAN EXHIBITING A FLASHING/BEEPING RED BRAKE LIGHT ACCOMPANIED BY A SOLID YELLOW ABS AND TRACTION CONTROL LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. ALSO AT THIS TIME THE INFORMATION HUD HAS "STOP, BRAKE FAULT, SERVICE MANUAL" FLASHING. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT HAS COME TO MY ATTENTION THAT THIS FAILURE IS FAIRLY COMMON ON 1998-2001 PASSATS, BUT NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I INTEND TO HAVE THE ABS MODULE REBUILT AND DO THE REMOVAL AND INSTALLATION WORK MYSELF; THE RESULT SHOULD BE AROUND $220 OUT OF POCKET. HOWEVER, MANY PEOPLE WHO HAVE SOUGHT DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL IN EXCESS OF $1,000. GIVEN THE APPARENT FAILURE RATE OF THIS MODULE AND THE FACT THAT IT IS A CORE SAFETY FEATURE OF THE CAR, IT IS MY OPINION THAT IT SHOULD BE CONSIDERED FOR RECALL (INCLUDING COMPENSATION FOR THOSE WHO HAVE ALREADY MADE THE REPAIR). THANK YOU. *TR

NHTSA ID 10557858 · filed Dec 30, 2013
All 209 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

101
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY LEAVE THE ROADWAY, THE HOOD WAS RAISED AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS NOT MADE AWARE OF THE FIRE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID 11230809 · filed Jul 10, 2019

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD OVERHEAT AND CAUSE THE ENGINE TO FAIL. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THE "EMISSIONS WORK" INDICATOR ILLUMINATED SOMETIMES DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT PROVIDED.

NHTSA ID 11093885 · filed May 15, 2018
All 101 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

46
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE AFTER BEING PARKED OVERNIGHT, HE NOTICED A FUEL ODOR. THE CONTACT STATED THAT THE FUEL TANK WAS HALF EMPTY AFTER BEING REFILLED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND WAS INFORMED THAT THE SEAM IN THE FUEL TANK WAS FRACTURED WHICH CAUSED THE FUEL LEAK. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ID 11384369 · filed Dec 21, 2020

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY LEAVE THE ROADWAY, THE HOOD WAS RAISED AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS NOT MADE AWARE OF THE FIRE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID 11230809 · filed Jul 10, 2019
All 46 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

43
reports

From owner reports, verbatim

PROBLEMAS ELCTRICOS

NHTSA ID 10957424 · filed Feb 27, 2017

IN APPROXIMATELY JULY OF 2014 MY VOLKSWAGEN PASSAT STARTED EXPERIENCING ON AND OFF AGAIN PROBLEMS WITH THE ENGINE FIRING. I HAD RECENTLY RETIRED AND WAS NOT DRIVING THE CAR DAILY, AND SO I WAS UNABLE TO ASSOCIATE THE PROBLEM WITH ANY RECENT DRIVING EVENT. HOWEVER, ONE MORNING WHEN THE HESITATION WAS VERY PRONOUNCED I POPPED THE HOOD TO HAVE A LOOK. WATER WAS STANDING ALMOST LEVEL WITH THE TOP OF THE BATTERY IN THE AREA HOUSING THAT PART. I USED MY INDOOR/OUTDOOR VACUUM TO PUMP OUT AS MUCH WATER AS POSSIBLE. WHEN I THOUGHT THE AREA WAS THOROUGHLY DRIED OUT I TOOK THE CAR TO MY LOCAL VOLKSWAGEN CERTIFIED MECHANIC FOR FURTHER INVESTIGATION. HE DIDN'T TAKE LONG TO DETERMINE THAT DRAINAGE HOLES ON BOTH SIDES UNDER THE HOOD WERE CLOGGED. HE WAS ABLE TO UNCLOG THE HOLE ON THE PASSENGER SIDE IMMEDIATELY, BUT THE HOLE ON THE DRIVER SIDE IS LOCATED BENEATH PARTS THAT HAVE TO BE MOVED FOR ACCESS. I RECALLED NUMEROUS TIMES OVER THE YEARS WHEN I WAS CERTAIN I WAS HEARING THE SOUND OF WATER SLOSHING AROUND UNDER THE HOOD. I HAD ASKED ON MORE THAN ONE OCCASION AT TIME OF SERVICE FOR THE SOUND TO BE INVESTIGATED FURTHER. I WAS ALWAYS TOLD THE SAME THING: THERE WAS NOTHING TO EXPLAIN THE SOUND I WAS HEARING. I NOW BELIEVE THIS HAS BEEN A RECURRING PROBLEM OVER THE YEARS I'VE OWNED THE CAR, AND MIGHT HAVE IMPACTED MORE THAN JUST THE BATTERY AT ANY TIME. I THOUGHT THERE SHOULD BE MORE THAN ONE REPORT OF THIS PROBLEM ON FILE.

NHTSA ID 10731607 · filed Jul 1, 2015
All 43 reports naming electrical

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

36
reports

From owner reports, verbatim

ENGINE MOUNTS BROKE AND I REPLACED THEM ON MAY 10, 2014, THEN THEY BROKE AGAIN ON JULY 6, AND I AGAIN REPLACED THEM NOW THEY BROKE AGAIN TODAY AS I WAS PULLING OUT OF THE GAS STATION. WAS THERE ANY TYPE OF RECALL RELATIVE TO THE MOUNTS OF THE ENGINE IN THIS MODEL WHICH IS THE 200 PASSAT WAGON WITH MANUAL TRANSMISSION. THE WINDOWS ALSO KEEP STEAMING UP AND STRONG SMELL OF ANTI FREEZE. *TR

NHTSA ID 10610494 · filed Jul 14, 2014

CREAKING, GROANING, CLUNKING, SQUEAKING OUT OF THE FRONT END, MOST NOTABLY AT LOW SPEEDS OVER BROKEN PAVEMENT, SPEEDBUMPS, COMING TO A SLOW STOP AND PULLING AWAY SLOWLY FROM A STOP. CONTROL ARMS ISSUE. *TR

NHTSA ID 10267786 · filed May 5, 2009
All 36 reports naming suspension

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

26
reports

From owner reports, verbatim

ONE OF THE PASSENGER REAR WINDOWS INTO FELL INTO THE DOOR RANDOM ON DAY, HAD TO REPLACE THE WINDOW REGULATOR. EVENTUALLY WITHIN THE NEXT TWO MONTHS THE PASSENGER SIDE WINDOW AND DRIVER REAR WINDOW ALSO BECAME DEFECTIVE, FALLING INTO THE DOOR AND THEIR REGULATORS HAD TO BE REPLACE. A RECALL SHOULD BE ISSUED, CLEARLY THIS IS A DEFECT VW NEEDS TO TAKE CARE OF AS MANY OTHERS WITH SAME CAR ARE HAVING THIS SAME ISSUE. *TR

NHTSA ID 10448433 · filed Feb 18, 2012

THE HEATER CORE STARTED TO LEAK AND MY WINDOWS FOGGED UP WHILE DRIVING ON FREEWAY. I ALMOST GOT INTO A CAR CRASH BECAUSE I LOST MY VISIBILITY. *TR

NHTSA ID 10442436 · filed Jan 4, 2012
All 26 reports naming visibility

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

25
reports

From owner reports, verbatim

I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS

NHTSA ID 10592205 · filed May 18, 2014

STEERING TIE RODS AND FRONT SUSPENSION ARE WORN OUT ON VW PASSAT MAKING STEERING VERY INACCURATE AND IN A STATE OF CONSTANT STEERING INPUT TO MAINTAIN STRAIGHT DIRECTION OF VEHICLE. AFRAID THIS WILL LEAD TO AN ACCIDENT. CAR HAS ONLY 82,000 MILES ON IT AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF SUCH COMPLETE IMPENDING FAILURE OF A FRONT SUSPENSION. I UNDERSTAND THAT THIS IS COMMON IN PASSATS. IT SEEMS TO ME THIS IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *JB

NHTSA ID 10161541 · filed Jul 5, 2006
All 25 reports naming steering

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

19
reports

From owner reports, verbatim

WHILE STOPPED AT A RED LIGHT, THE ENGINE ACCELERATED BY ITSELF (COMPUTER FAILURE?). MY HUSBAND, WHO WAS DRIVING, HAD TO USE BOTH FEET, PRESSING DOWN AS HARD AS HE COULD, TO STOP THE CAR. FORTUNATELY, NO ONE WAS IN FRONT OF US AND WE WERE FAR ENOUGH BACK THAT WE DID NOT ACCELERATE INTO THE INTERSECTION. THE ENGINE SOUND RETURNED TO NORMAL AFTER 15-30 SECONDS AND WE DROVE IT HOME WITHOUT FURTHER INCIDENT BUT WE HAVE STOPPED DRIVING THE CAR FOR SAFETY REASONS. IN ADDITION, THE ABS COMPUTER MODULE HAS ALSO FAILED, THOUGH WE HAVE NOT HAD ANY INCIDENTS RELATED TO THAT FAILURE AS THE BRAKES ARE OTHERWISE FINE.

NHTSA ID 10370158 · filed Dec 8, 2010

VEHICLE ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON THE FREEWAY. THE FREEWAY WAS CONGESTED AND I HAD JUST ACCELERATED QUICKLY TO MOVE INTO THE LEFT LANE TO AVOID A SEMI TRUCK ENTERING THE FREEWAY ON MY RIGHT. I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR CONTINUED TO ACCELERATE. I IMMEDIATELY PUSHED HARD ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO APPLY CONSIDERABLE PRESSURE TO KEEP THE CAR FROM INCREASING SPEED. I THEN PLACED THE CAR IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE TACHOMETER SHOWED THE ENGINE REVVING UP OVER THE RED LINE TO 7000 RPMS. FEARING THAT THE ENGINE MIGHT BE DAMAGED I PUT THE CAR BACK INTO GEAR AND CONTROLLED THE CAR BY APPLYING THE BRAKE AS HARD AS I COULD. THE ACCELERATION SLOWED AFTER ABOUT ANOTHER 30 SECONDS OR SO TO THE POINT WHERE THE CAR WAS TRAVELING AT A SUSTAINED 70 MPH WITHOUT MY FOOT ON THE ACCELERATOR OR BRAKE. THIS CONTINUED FOR SEVERAL MILES AND EVENTUALLY THE ACCELERATOR BEGAN OPERATING NORMALLY. DURING THE LAST PORTION OF SUSTAINING 70 MPH I TRIED SWITCHING CRUISE CONTROL ON AND OFF SEVERAL TIMES BUT THIS HAD NO EFFECT. AFTER I GOT OFF THE FREEWAY AND STOPPED, I CHECKED THE FLOOR MAT OR ANYTHING ELSE THAT MIGHT HAVE INTERFERED WITH THE ACCELERATOR PEDAL AND DID NOT OBSERVE ANYTHING OUT OF THE ORDINARY. *TR

NHTSA ID 10328398 · filed May 2, 2010
All 19 reports naming driver assistance

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

17
reports

From owner reports, verbatim

Side airbag deployed for no reason while driving straight at the speed limit of 75 mph. The local VW dealer determined the side impact sensor is defective. This is a very interesting situation because a fail safe exists in these systems in that the supplemental restraint control module in the center of the car must simultaneously "see" a side impact g force in order to deploy the side air bag. In other words even with a defective side impact sensor The side air bag should not have deployed. At the time of the incident the vehicle was travelling straight ahead next to a semi truck. No such impact occurred and the VW dealer confirmed the vehicle has no evidence of such an impact. I had this investigated by Volkswagen AG and my local dealer. Suffered broken teeth, bruised ribs, hearing loss in left ear.

NHTSA ID 11705331 · filed Dec 16, 2025

A RAINY NIGHT, 10:30 PM., ON THE FREEWAY RETURNING HOME FROM A SYMPHONY CONCERT, THE ENGINE SIMPLY QUIT. I, HUSBAND/DRIVER, TRIED THREE TIME TO RESTART IT BEFORE YELLING TO MY WIFE TO TURN ON EMERGENCY FLASHERS WHICH SHE DID. AS WE SLOWED, I REMEMBER SEEING ALL ICONS ON DASH BLINKING. BOTH OF US WERE KNOCKED UNCONSCIOUS AND DO NOT REMEMBER BEING HIT BY THE CAR BEHIND. AIR BAGS DID NOT DEPLOY. INJURIES SUSTAINED: A CONTUSION AND MINOR WHIPLASH BY HUSBAND; FRACTURED C-7 AND T-1 VERTEBRATES AND CONCUSSION BY MY WIFE. SHE HAS BEEN IN A NECK-TO-WAIST BRACE FROM NOV. 10, 2013 UNTIL PRESENT. WE ALWAYS MAINTAINED OUR PASSAT SCRUPULOUSLY ACCORDING TO VW STANDARDS AT THEIR SERVICE CENTERS BY THEIR TRAINED MECHANICS. ONE MONTH EARLIER WE HAD BROUGHT THE CAR IN TO BE CHECKED BECAUSE SOMETIMES IT WOULD NOT START AFTER DRIVING IT SOMEPLACE. TWICE HAD TO WAIT FOR AAA TOWING. AAA ABLE TO START IT RIGHT UP AS THOUGH NOTHING WAS WRONG. VW RAN "FAULT CODES" BUT FOUND NO PROBLEM.WE BOUGHT A NEW BATTERY AT VW'S SUGGESTION. SOMETHING WENT HORRIBLY WRONG WITH OUR CAR INSPITE OF OUR RESPONSIBLE MAINTENANCE. WE WERE EXTREMELY LUCKY NOT TO BE KILLED. WE WISH TO KNOW IF THERE ARE OTHER CASES LIKE OURS. AT THE VERY LEAST, WE WANT OTHERS TO KNOW ABOUT THIS POSSIBLE DANGER. I WILL APPRECIATE YOUR ACKNOWLEDGMENT OF THIS REPORT. *TR

NHTSA ID 10566419 · filed Feb 28, 2014
All 17 reports naming airbags

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

13
reports

From owner reports, verbatim

1. MY 2000 VW PASSAT 1.8T AUTOMATIC REACHED 130K MILES. 2. THERE IS A FAILURE IN WHATEVER COMPONENT STABILIZES THE STEERING WHEEL AT IDLE WHEN THE CAR IS IN DRIVE OR REVERSE. THE PROBLEM DOES NOT IN OCCUR WHEN AT IDLE IN NEUTRAL. THE EXACT SYMPTOMS OF THE PROBLEM ARE A VERY STRONG VIBRATION THAT CAN BE FELT THROUGH THE STEERING WHEEL AND THE ENTIRE CABIN. THE ONLY FIX HAS BEEN TO PUT THE CAR IN NEUTRAL WHEN AT THE STOP SIGN/LIGHT. 3. CORRECTIVE ACTIONS THAT HAVE BEEN TAKEN SO FAR ARE NEW ENGINE MOUNTS, NEW TRANSMISSION MOUNTS, NEW TRANSMISSION STABILIZER BAR, AND VERIFYING THE DRIVE BELT IS TIGHT ENOUGH. VW IS WELL AWARE OF THE PROBLEM, BECAUSE IT IS A COMMON PROBLEM THAT OCCURS IN B5 & B5.5 MODEL AUTOMATIC PASSATS. THERE ARE SOME REPORTS OF PASSATS WITH LOW MILEAGE THAT HAVE THIS PROBLEM. THE VW CORPORATION DOES NOT HAVE A SOLUTION. PEOPLE HAVE LITERALLY TRADED IN THEIR PASSATS, BECAUSE THEY CAN'T FIX THE PROBLEM. MY STAND IS THAT THERE IS NO WAY THAT A CAR COMPANY THIS SIZE DOESN'T HAVE A CLUE AS TO WHAT CAUSES THIS PROBLEM AND HOW TO FIX IT. I REFUSE TO SUBSCRIBE TO THE NOTION THAT I HAVE TO BUY ANOTHER CAR WHEN THIS PROBLEM OCCURS. *TR

NHTSA ID 10258773 · filed Feb 16, 2009

1) RAIN WATER ENTERED THE VEHICLE , 2000 PASSAT, 6CYLINDER, AUTO MATIC TRANSMISSION AND POOLED APPROXIMATELY 2-3 INCHES) IN THE REAR PASSENGER SIDE OF THE VEHICLE. SOURCE OF LEAK WAS UNKNOWN. ALL WINDOWS AND DOORS WERE CLOSED. *AK 2) THIS LED TO THE TRANSMISSION CONTROL UNIT, WHICH IS HOUSED UNDER THE PASSENGER SIDE, TO BECOME WET AND MALFUNCTION. THE TRANSMISSION THEN BEGAN SHIFTING UP, AND DOWN ERRATICALLY, WHILE DRIVING. 3) THE DEALERSHIP CLAIMED THIS WAS NOT COVERED UNDER THE TRANSMISSION WARRANTY. THE TRANSMISSION CONTROL UNIT HAD TO BE REPLACED AT A COST OF $1351 DOLLARS FOR THE PART AND $250 FOR LABOR. RESEARCH ON THE WEB INDICATES THAT THIS IS A COMMON PROBLEM WITH VW'S AND IS LIKELY DUE TO A DESIGN FLAW WHICH CAUSES WATER TO DRAIN INTO THE INTERIOR OF THE VEHICLE WHEN CERTAIN DRAIN HOLES BECOME CLOGGED.

NHTSA ID 10186094 · filed Mar 25, 2007
All 13 reports naming transmission

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

10
reports

From owner reports, verbatim

MY HUSBAND PICKUP WOULD NOT START, SO I LIFT MY HOOD OF MY PASSAT TO GIVE HIM A JUMP AND THE WHOLE SECTION ALL THE WAY ACROSS THAT HOLDS THE BATTERY HAVE AT LEAST 6 INCHES OF WATER JUST STANDING IN THERE. WE HAVE HAD SOME DOWN POURS OF RAIN,BUT RAIN WATER SHOULD NEVER BE STANDING ON THE INSIDE OF MY HOOD. THIS COULD HAVE POTENTIALLY KILLED ME IF I NEVER HAD TO LIFT MY HOOD AND TRY TO DRIVE THIS WITH WATER STANDING AROUND ALL OF MY ELECTRICAL WIRES AND BATTERY. I HAVE TAKEN TWO PICTURES FOR VISIBILITY, BUT I DO NOT KNOW HOW I AM GOING TO GET THAT WATER OUT WITHOUT ELECTROCUTING MYSELF. SOMEBODY PLEASE HELP ME.

NHTSA ID 10724634 · filed Jun 10, 2015

I AM THE SECOND OWNER OF THIS 00 VW PASSAT . THIS CAR HAS BEEN A GREAT RUNNING AND DRIVING CAR. I BOUGHT IT IN FEB 10 2012 . ON SEPT 17 2012 MY WIFE WAS DRIVING THIS CAR TO MY SONS FOOTBALL GAME WITH MY MOTHER IN LAW. SHE WAS GOING ABOUT 50 MPH WHEN IT SHUTTERED AND SHUT OFF . SHE WAS ABLE TO GET IT OFF THE SIDE OF THE ROAD AND STOPPED AND WHEN SHE OPENED THE CAR DOOR THERE WERE FLAMES COMING FROM UNDER THE HOOD SHE WENT TO THE OTHER SIDE OF THE CAR AND HELPED HER MOTHER OUT OF THE CAR. THE FLAMES WERE SPREADING SO FAST THEY WERE NOT ABLE TO GET ANYTHING OUT OF THE CAR. BY THE THE TIME THEY GOT TO THE OTHER SIDE OF THE ROAD AWAY FROM THE CAR THE WHOLE CAR WAS ON FIRE. AND WHEN THE FIRE DEPARTMENT GOT THERE THERE WAS NOTHING LEFT BUT SOME MELTED THINGS IN THE TRUNK. I AM JUST HAPPY THEY MADE IT OUT OK BUT WHAT WORRIES ME IS THAT IT HAPPENED SO FAST AND THAT THERE WERE NO SIGNS OF ANYTHING WRONG WITH THE CAR .I HAVE SEEN ON THE INTERNET THAT THIS IS NOT A ISOLATED INCIDENT WITH THIS 00 PASSAT. I HAVE SEEN PICTURES AND VIDEO OF THE SAME CAR WITH THE SAME RESULTS. SO RIGHT NOW I AM AT A TOTAL LOSS THIS BEING A SECOND CAR I ONLY HAD LIABILITY INSURANCE ALL I CAN DO IS HOPE THAT SOMEONE CAN STOP THIS FROM HAPPENING TO SOMEONE ELSE AND IT SHOULD BE VOLKSWAGEN'S RESPONSIBILITY TO FIND WHO OWNS THESE VEHICLES AND FIX THE PROBLEM..... *TR

NHTSA ID 10475910 · filed Sep 19, 2012
All 10 reports naming body & structure

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

10
reports

From owner reports, verbatim

THE HAZARD LIGHT AND TURN SIGNAL LIGHTS STOP WORKING. THE DEFECT IS DUE TO MALFUNCTIONING HAZARD SWITCH WHICH CONTROLS TURN SIGNALS. THIS WILL RESULT IN ACCIDENTS SINCE DRIVER UNABLE TO SHOW TURN SIGNALS. *TR

NHTSA ID 10405751 · filed Jun 9, 2011

MY ABS SENSOR FAILED AT 130K MILES. THIS CAUSES A ANNOYING FLASH ACROSS THE DASH AND SOUNDS THAT BEEP LOUDLY. *TR

NHTSA ID 10238450 · filed Aug 15, 2008
All 10 reports naming exterior lighting

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

8
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT HIGH SPEEDS, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE VEERED OFF THE ROAD AND DROPPED DOWN APPROXIMATELY ONE FOOT. THE VEHICLE FLIPPED OVER THREE TIMES. THE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT WAS PINNED HALFWAY OUT OF THE VEHICLE WITH THE OTHER HALF UNDERNEATH THE VEHICLE. HE SUFFERED SEVERE HEAD TRAUMA AND PASSED AWAY AT THE SCENE. THE OTHER PASSENGER, WHO WAS THE OWNER OF THE VEHICLE, SUFFERED MINOR INJURIES, A CONCUSSION, AND MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. HE BELIEVES THAT THE SEAT BELT IN THE VEHICLE SHOULD HAVE RESTRAINED HIS BODY WITHIN THE VEHICLE. HE HAS NOT CALLED THE MANUFACTURER, BUT A FRIEND REFERRED HIM TO NHTSA. HE BELIEVES THAT THE SEAT BELT WAS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 95,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB

NHTSA ID 10251871 · filed Dec 15, 2008

BOUGHT A VW PASSAT USED FROM PRIVATE DEALER~I OWNED THE CAR FOR EXACTLY 1 YEAR, TURBO FAILED ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE OWNING VEHICLE. CAR HAS BEEN DIAGNOSED WITH OIL SLUDGE ISSUES FROM PREVIOUS OWNERS. JUST PAID FOR TURBO AND TWO OIL LINES TO BE REPLACED. VW OF AMERICA STATED THEY WOULD TAKE RESPONSIBILITY ~ NEVER HEARD FROM THEM, I KEEP CALLING ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE DAY ONE ~ NO ONE WANTS TO HELP ME ON THIS QUEST TO SEEK ACTION. I OWE 11,000.00 MORE ON THE VEHICLE CAR WAS SMOKING SEVERELY ~THOUGHT IT WAS AN UNDERCARRIAGE~BUT IT IS NEAR THE TURBO LINE SO IT COULD BE MISTAKEN. *TR

NHTSA ID 10204206 · filed Sep 26, 2007
All 8 reports naming seat belts

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

8
reports

From owner reports, verbatim

AT AROUND 12:30 TODD MCFADDEN (STORE MANAGER OF DUNN TIRE LLC 1170 CENTRAL AVE. DUNKIRK, NY 14048) ADVISED TO [XXX] (TIRE TECH) TO APPLY A TIRE THAT HAD BEEN RUN ON FLAT FOR AN UNKNOWN DISTANCE ON A CUSTOMERS CAR WITH OUT THE CONSENT OR EVEN HAVING INFORMED THE CUSTOMER OF THIS 2000 VW PASSAT. [XXX] REFUSED SAID LABOR AND THE ORDER WAS CARRIED OUT BY ANOTHER INDIVIDUAL OF THE COMPANY. [XXX] WAS DISMISSED FROM HIS DUTIES FOR THE DAY AFTER REFUSING THE LABOR. HE ADVISED TO THE STORE MANAGER AS WELL AS THE DISTRICT MANAGER THAT THIS PRACTICE WAS UNSAFE AND COULD POTENTIALLY BE DEADLY TO THE INSTALLER OF THE TIRE AS WELL AS TO THE DRIVER AND PASSENGERS OF THE VEHICLE. BEING A NYS LICENSED SHOP THEY HAVE A DUTY TO KEEP THE CUSTOMER SAFE TO THE BEST OF THEIR ABILITIES AND THAT DID NOT HAPPEN TODAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10335245 · filed Jun 8, 2010

CHECK ENGINE LIGHT HAS BEEN ON SINCE PURCHASING OF CAR ~ ELECTRA AUTO SALES WAS AWARE OF THIS AND NOTED THIS WAS THEIR RECORDS THEY WOULD BE RESPONSIBLE. THEY HAVE BEEN GIVEN ME THE RUN AROUND BECAUSE OF THE FAULTY ENGINE SYSTEM. MY DAUGHTER AND I WERE SUBJECTED TO ALMOST BEING KILLED ON THE HIGHWAY BECAUSE OF THE CAR STALLING AND ROUGH IDLIING ~ PAUL VARGAS OWNER OF ELECTRA AUTO SALES HAS NOT RETURNED ANY CALLED BACK . AK

NHTSA ID 10190269 · filed May 9, 2007
All 8 reports naming tires & wheels

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

6
reports

From owner reports, verbatim

WHEN ACCELERATING FROM A STOP LIGHT FRONT PASSENGER SIDE AXLE BROKE. AS A RESULT, VEHICLE WAS UNABLE TO BE MOVED, AND CONSUMER HAD TO GET THE VEHICLE TOWED. *AK

NHTSA ID 10089686 · filed Aug 25, 2004

REAR BRAKES REPLACED/TIE ROD BOOTS/ FRONT AXLE RUSTED/REPLACED. *AK

NHTSA ID 10080750 · filed Jul 10, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

5
reports

From owner reports, verbatim

I JUST BOUGHT MY DAUGHTER A NEW "USED" VEHICLE. BECAUSE IT IS OVER 5 YEARS OLD, THE VEHICLE IS SOLD "AS IS" - NO WARRANTY. SINCE GETTING THE CAR HOME, IN THE FIRST 120 MILES I DROVE, NOT 1, BUT 2 WINDOW REGULATORS BROKE CREATING A LOAD CRASHING NOISE AND A SAFETY CONCERN. THE NOISE CAUSED ME TO BRAKE SUDDENLY SINCE I DID NOT KNOW WHERE THE NOISE CAME FROM. FORTUNATELY, THE VEHICLES BEHIND WERE ABLE TO STOP WITHOUT CRASHING, BUT IT WAS A VERY UNSAFE CONDITION. THE CAR IS IN THE REPAIR SHOP RIGHT NOW AND THE ESTIMATED REPAIR IS COST $501.75. I HAVE BEEN DRIVING FOR 35 YEARS AND IN MY LIFETIME, I HAVE NEVER SEEN A VEHICLE HAVE 2 WINDOW REGULATOR FAILURES WITHIN A ONE HOUR TIME SPAN, ALSO WITHIN A 20 MILE DRIVING SPAN. IT SEEM TO ME THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED AND REPLACED BY VOLKSWAGON. ALL THIS AFTER I JUST SPENT $7000.00 FOR THIS VEHICLE. IN DOING RESEARCH, I SEE THIS IS A COMMON PROBLEM FOR VOLKSWAGON. *JB

NHTSA ID 10197273 · filed Jul 23, 2007

DRIVERS SEAT CUSHION FAILED PREMATURELY ON BOTTOM OF SEAT. REPLACED SEAT CUSHION AT UPHOLSTERY SHOP RECOMMENDED BY DEALER AT MY EXPENSE. NO WARRANTY SERVICE COVERAGE OFFERRED BY VW. OLD PART STILL ON HAND. *AK

NHTSA ID 10095751 · filed Oct 14, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

HEAT SHIELD CAUGHT FIRE WHILE DRIVING DOWN THE ROAD. I HAD BOUGHT THE CAR FROM CARMAX WHO HAD LIED ABOUT THE AUTO FROM THE BROKEN SEATBELTS FORWARD ON THE DAY OF SALE. VW DEALERSHIP REPAIRED AUTO AFTER FIRE BUT ANOTHER MISHAP WITH HEATSHIELD WHEN IT FELL OFF AND UNDER THE PASSENGER FRONT TIRE @ 65 MILE PER HR, WHILE DRIVING DOWN TURNPIKE. I WAS NOT INJURED THANKS TO A TRUCK DRIVER WHO ASSISTED MY NAVIGATION TO THE SIDE OF THE ROAD AND CUT OFF THE SHIELD SO I COULD RETURN HOME. THE TIE ROD WAS DAMAGED AND HAD TO BE REPLACED, SINCE THE FIRE THE CAR HAS NEVER BEEN THE SAME AND HAS BEEN A HAZARD, STALLING ON A BELTWAY, ETC... NO APPARENT REASON FOR THIS WAS FOUND ON A DIAGNOSTIC MACHINE AS IT HAS BEEN CHECKED SEVERAL TIMES..IT IS WHEN THE EMISSION LIGHT COMES ON AND A BAD SENSOR NEEDS REPLACED OR SWITCH. BUT NOTHING FIXES THIS CAR FOR LONG. *TR

NHTSA ID 10233137 · filed Jul 3, 2008

BOUGHT A VW PASSAT USED FROM PRIVATE DEALER~I OWNED THE CAR FOR EXACTLY 1 YEAR, TURBO FAILED ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE OWNING VEHICLE. CAR HAS BEEN DIAGNOSED WITH OIL SLUDGE ISSUES FROM PREVIOUS OWNERS. JUST PAID FOR TURBO AND TWO OIL LINES TO BE REPLACED. VW OF AMERICA STATED THEY WOULD TAKE RESPONSIBILITY ~ NEVER HEARD FROM THEM, I KEEP CALLING ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE DAY ONE ~ NO ONE WANTS TO HELP ME ON THIS QUEST TO SEEK ACTION. I OWE 11,000.00 MORE ON THE VEHICLE CAR WAS SMOKING SEVERELY ~THOUGHT IT WAS AN UNDERCARRIAGE~BUT IT IS NEAR THE TURBO LINE SO IT COULD BE MISTAKEN. *TR

NHTSA ID 10204206 · filed Sep 26, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .