RoadVitals

2011 Volkswagen Tiguan Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Jul 26, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 160 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2011 Volkswagen Tiguan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 46, in the owner's own words

ElectricalEngineFuel system
Filed Jul 26, 2024

My Tiguan randomly shuts down or stalls while driving. I have come very close to accidents because It is in the middle of the road where I can't pull over, people coming around a curve behind me that may not have time to brake, specifically RV's and Semi-trucks. It is terrifying. I have maintained my vehicle meticulously and payed thousands in repairs only to be told by dealerships and VW corporate offices that there is nothing they will or can do and that there are no recalls and out of warranty. However...There WAS one in 2014 citing DANGEROUS to drive because of stalling. According to KBB. I don't know what else to do and I am not able to get a new vehicle.

NHTSA ID
11604747
Incident
Jul 26, 2024
AirbagsElectricalSteering
Filed May 3, 2022

The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.

NHTSA ID
11463294
Incident
Apr 13, 2022
AirbagsElectricalExterior lighting
Filed Jun 24, 2020

THE LIGHTS ON THE CAR START FLASING ,WHEN YOU TURN OF THE CAR , EVERY LIGHT ON THE DASH BOARD & THE STERRING WHEEL HAVE A NOISE SOUND LIKE THE CLOCK RING HAS SOME DUST IN SIDE. *TR

NHTSA ID
11330670
Incident
Mar 10, 2020
AirbagsElectricalExterior lighting
Filed May 30, 2020

AIR BAG CLOCK SPRING AND THE CAR STAR FLASHING. *TR

NHTSA ID
11326601
Incident
May 30, 2020
Electrical
Filed May 26, 2020

F16 FUSE BOX MELTING AND FUSE BURNT BUT NOT TRIPPED IN HOOD. ALL EXTERIOR LIGHTS WERE LOST WHILE DRIVING AND WAS ALMOST REAR ENDED AT HIGH SPEEDS ON HIGHWAY. *TR

NHTSA ID
11326096
Incident
Apr 3, 2020
Mileage
80,000 mi
ElectricalExterior lighting
Filed Oct 28, 2019

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V569000(EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO LEITH VOLKSWAGEN OF CARY (2300 AUTOPARK BLVD, CARY, NC 27511, (919) 297-1640) FOR THE RECALL REPAIR. WHILE DRIVING 55 MPH, THE EXTERIOR LIGHTING FAILED AND TURNED OFF WITHOUT WARNING. AFTER THE LIGHTING FAILURE, SEVERAL ERROR MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED, WHICH WAS NOT COVERED IN THE INITIAL RECALL. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD PREVIOUSLY BEEN SERVICED PER THE RECALL. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000. *LN*JB

NHTSA ID
11271595
Incident
Oct 21, 2019
Mileage
83,000 mi
AirbagsElectrical
Filed Sep 4, 2018

WHEN DOING A FULL TURN MY STEERING WHEEL STARTED CLICKING AND THEN MY AIRBAG LIGHT ILLUMINATED. I ALSO LOST ALL STEERING WHEEL CONTROLS AND HORN. AFTER DOING SOME RESEARCH, I FOUND OUT IT WAS A CLOCK SPRING. VOLKSWAGEN HAS HAD MANY MODELS AFFECTED BY THIS EVEN MY 2011 YEAR TIGUAN BUT WHEN VOLKWAGEN PULLS UP MY VIN, THEY ARE CLAIMING IT IS NOT PART OF THE RECALL WHICH IS VERY FRUSTRATIONG.

NHTSA ID
11124242
Incident
Aug 24, 2018
Mileage
57,000 mi
AirbagsElectrical
Filed Aug 24, 2017

VW HAS RECOGNIZED A DEFECTED PART IN THE STEERING WHEEL CLOCK SPRING. WE TOOK OUR VEHICLE TO HAVE THE REPAIR, DEALERSHIP SAID THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED AND A DUST COVER WAS PUT ON 7/20/16. WELL THE DUST COVER HAS BROKE AND THE AIR BAG LIGHT IS ON AND HORN IS NOT WORKING. SERVICE DEPARTMENT SAID IT WASN'T COVERED BECAUSE OF PREVIOUS FIX, MIND YOU THEY SAID DUST COVER AND NOT A NEW PART. WE CALLED VW AND THEY WILL NOT HONOR THE REPAIR FOR THE DEFECTED PART. THE PART WAS NEVER REPLACED, JUST A BAND AID PUT ON THE PROBLEM. VW SAID THEY ONLY HAD TO HONOR THEIR REPAIR FOR 1 YEAR. HOW IS THIS POSSIBLE WHEN THEY NEVER REALLY REPLACED THE PART????? THE DUST COVER THEY PREVIOUSLY PUT ON SNAPPED WHEN I WAS TURNING INTO A PARKING SPOT, AIRBAG LIGHT IMMEDIATELY CAME ON. THE PART COST $348.08 AND $170.00 IN LABOR.

NHTSA ID
11019415
Incident
Aug 16, 2017
Mileage
60,000 mi
Electrical
Filed Aug 16, 2017

DEFECTIVE FUSE LINK IN WIRING HARNESS MELTED TOGETHER RATHER THAN SEPARATING CAUSING VERY HIGH VOLTAGE DAMAGING THE CPU AND IGNITION COILS CAUSING PISTON MISFIRING AND POSSIBILITY OF ENGINE FIRE. I HAVE RETAINED THE DEFECTIVE PART. MECHANIC REPORTS BOTH FUSE LINKS CONNECTING TO TWO COILS ARE MELTED AND 30,000 VOLT POWER BRIDGED THESE LINKS TO DAMAGE THE OTHER ELECTRICAL COMPONENTS. REPAIR WAS OVER $2700. FIRE WAS AVOIDED BY TAKING VEHICLE OUT OF SERVICE BUT SEVERELY MELTED LINKS AND HIGH VOLTAGE FEEDING BACK INTO ELECTRICAL SYSTEM CAUSED VERY HIGH POTENTIAL OF ELECTRICAL FIRE IN VICINITY OF FUEL SOURCES. VW NOTICE TO MECHANICS ABOUT PROBLEM HAS BEEN ISSUED BUT NO RECALL.

NHTSA ID
11015637
Incident
Aug 1, 2017
Mileage
103,163 mi
AirbagsElectrical
Filed Dec 1, 2016

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SCREW, CONTROL UNIT, AND CUP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ID
10929406
Incident
Nov 9, 2016
ElectricalSteering
Filed Oct 4, 2016

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

NHTSA ID
10913706
Incident
Sep 30, 2016
Mileage
68,000 mi
AirbagsElectrical
Filed Jul 29, 2016

WE HAVE A 2011 TIGUAN AND THE STEERING WHEEL CLOCK SPRING HAS FAILED (PER THE VW DEALER), INITIATING THE AIRBAG MONITORING INDICATOR LIGHT TO ILLUMINATE. ALSO, DUE TO THE CLOCK SPRING FAILURE, THE HORN, THE AIRBAG, AND ALL ELECTRONIC CONTROLS ON THE STEERING WHEEL DO NOT WORK. THIS IS THE SAME REASON AS FOR AN ACTIVE RECALL INVOLVING 420,000 VOLKSWAGENS, BUT THIS VIN IS NOT INCLUDED IN THAT RECALL. THERE WERE NO ACCIDENTS WITH THE VEHICLE, AND NOTHING DONE TO HAVE CAUSED THIS FAILURE. THE VEHICLE WAS STATIONARY WHEN THE AIRBAG WARNING LIGHT CAME ON.

NHTSA ID
10891686
Incident
Jul 17, 2016
Mileage
55,000 mi
ElectricalEngine
Filed May 16, 2016

CAR STALLED DRIVING ON HIGHWAY SPEED, LUCKILY NO ACCIDENT OCCURRED IT'S VERY COMMON FAILURE OF IGNITION COIL ON ALMOST ALL VW MODELS , FAILURE WILL CAUSE YOUR CAR TO BE INOPERABLE . VW DIDN'T ISSUE A RECALL OR AT LEAST NOTIFY OWNERS OF VW CARS TO CHANGE THEIR DEFECTIVE IGNITION COILS. *TR

NHTSA ID
10865191
Incident
Feb 7, 2016
Mileage
54,000 mi
AirbagsElectricalSteering
Filed May 15, 2016

MY VEHICLE HAD THE STEERING WHEEL CLOCK SPRING REPLACED AT THE DEALERSHIP IN FEB 2016 UNDER THE RECALL. MAY 14 2016 I WAS TURNING LEFT AT A STOPLIGHT WHEN THERE WAS A GRINDING NOISE AND MY AIRBAG LIGHT CAME ON AND MY STEERING WHEEL CONTROLS AND HORN STOPPED WORKING. I BELIEVE THE CLOCK SPRING HAS GONE BAD AND NEEDS TO BE REPLACED AGAIN. MILEAGE: 87,000

NHTSA ID
10864967
Incident
May 14, 2016
Mileage
87,000 mi
AirbagsElectricalSteering
Filed Aug 15, 2015

VEHICLE JUST OVER 45K AND WAS TOLD THE CLOCK SPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE OVER $750+ TO SERVICE. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE, IT SHORTED, AND TWO, THE COST AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. ITS VERY DANGEROUS NOT KNOWING IF THE CLOCK SPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN.

NHTSA ID
10748922
Incident
Aug 10, 2015
Mileage
45,116 mi
AirbagsElectrical
Filed Mar 27, 2015

VEHICLE JUST UNDER 45K AND WAS TOLD THE CLOCKSPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE PART COSTS $290 PLUS $400 IN LABOR COSTS. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE IT SHORTED, TWO THE PRICE IN LABOR TO REPLACE AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. THIS WAS A REAL PROBLEM WITH OTHER MODELS IN THE VW LINE UP, INCLUDING A HUGE RECALL FOR CHRYSLER. I REALLY THINK SOMEONE SHOULD LOOK INTO THIS ISSUE AND DETERMINE IF THERE IS A RECALL THAT SHOULD BE DONE HERE. VERY DANGEROUS NOT KNOWING IF THE CLOCKSPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN. *TR

NHTSA ID
10702212
Incident
Mar 22, 2015
Mileage
44,952 mi
Electrical
Filed Jan 24, 2015
Fire reported

LAST WEEK MY WIFE TOLD ME THAT SHE COULD SMELL AN ELECTRICAL SHORT AND FEEL A BURNING SENSATION COMING FROM HER VW DRIVER?S SEAT WHILE SHE HAD HER SEAT WARMER ON. I IMMEDIATELY HAD HER TAKE IT IN TO THE LOCAL VW DEALERSHIP SERVICE CENTER FOR DIAGNOSIS. THIS ISSUE IS A FIRE HAZARD AND SAFETY ISSUE AS WE COULD NOT DRIVE THE CAR FOR FEAR THAT THE SHORT IN THE ELECTRICAL SYSTEM COULD CAUSE A FAILURE OF THE POWER ASSISTED SYSTEMS WHILE IN MOTION RENDERING THE CAR UNMANAGEABLE IN TRAFFIC. ADDITIONALLY, WE COULD NOT DRIVE THE CAR BECAUSE THE BURNING PAIN TRANSMITTED THROUGH THE DRIVER?S SEAT TO MY WIFE?S FLESH WAS PAINFUL ENOUGH TO POTENTIALLY DISTRACT HER FULL ATTENTION FROM DRIVING. BECAUSE OF THE POTENTIAL FIRE HAZARD AND SAFETY FAILURE?S WE MUST INSIST THAT VW TAKE FULL RESPONSIBILITY FOR THE REPAIR OF OUR VEHICLE AND REIMBURSE US PROMPTLY FOR OUR COSTS AND EXPENSES. *TR

NHTSA ID
10678667
Incident
Jan 14, 2015
ElectricalEngine
Filed Sep 22, 2014

WE BOUGHT 2011 VW TIGUAN SE IN MAY 2011, AND THIS NOTORIOUS IGNITION-COIL ISSUE HAPPENED TWICE TO US ALREADY. BELOW IS THE TIMELINE & DETAILS. ON 4/19/2014, WE FINISHED THE LAST MANUFACTURER-COVERED-SERVICE AT A DEALERSHIP (3 YEARS/36K MILES), AND WE WERE TOLD OUR CAR IS IN VERY GOOD CONDITION. ON 5/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED. ON 5/16/2014, THE STAFF OF THE SAME DEALERSHIP AS ABOVE CHECKED THE CAR & TOLD US #1 & #2 IGNITION COILS WERE DEAD. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. ON 9/13/2014, WE FINISHED THE RECALL SERVICE FOR THE CAR REGARDING TO THE FUEL BUBBLES ISSUE. ACCORDING TO THE STAFF OF THE SAME DEALERSHIP AS ABOVE, THE SOFTWARE RELATED TO THE ISSUE HAS BEEN CORRECTED, AND EVERYTHING ELSE CHECKED WAS OK. ON 9/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED AGAIN! IT BEHAVED EXACTLY THE SAME WAY AS IT DID IN MAY. WE HAVE TO TOW THE CAR TO THE SAME DEALERSHIP AS ABOVE. ON 9/16/2014, THE STAFF OF THE DEALERSHIP CHECKED THE CAR & TOLD US #4 IGNITION COIL WAS DEAD. I ASKED THEM TO REPLACE BOTH #3 AND #4 IGNITION COILS THIS TIME. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. I ALSO ASKED THE STAFF, "IS IT NORMAL TO HAVE THIS IGNITION COIL SO OFTEN FOR A 3 YEAR OLD CAR? HOW FREQUENTLY WE HAVE TO REPLACE THE IGNITION COIL? I DON'T WANT MY WIFE AND BABY STUCK IN TRAFFIC LIKE THIS TIME.". HOWEVER, NO ANSWER OR SUGGESTION WAS GIVEN SINCE THE STAFF CLAIMED HE'S NOT A MECHANICS. THIS TIME, WE HAVE TO PAY FOR THE TOWING SERVICE, PARTS, AND THE LABOR COST (1.5 HOURS?!). THE STAFF SUGGESTED US TO SAVE THE RECEIPT FOR FUTURE JUST IN CASE THERE WOULD BE A RECALL RELATED TO THIS ISSUE. I SEARCHED THE VW IGNITION COIL ISSUE ONLINE AND FOUND THIS WEBSITE AND OTHER RESOURCES TO FILE THE COMPLAINTS. THEN I REALIZED THIS NOTORIOUS IGNITION COIL ISSUE HAS BEEN THERE FOR A WHILE WITH VW CARS. *TR

NHTSA ID
10638054
Incident
Sep 15, 2014
Mileage
35,953 mi
ElectricalEngine
Filed Sep 22, 2014

WE BOUGHT 2011 VW TIGUAN SE IN MAY 2011, AND THIS NOTORIOUS IGNITION-COIL ISSUE HAPPENED TWICE TO US ALREADY. BELOW IS THE TIMELINE & DETAILS. ON 4/19/2014, WE FINISHED THE LAST MANUFACTURER-COVERED-SERVICE AT A DEALERSHIP (3 YEARS/36K MILES), AND WE WERE TOLD OUR CAR IS IN VERY GOOD CONDITION. ON 5/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED. ON 5/16/2014, THE STAFF OF THE SAME DEALERSHIP AS ABOVE CHECKED THE CAR & TOLD US #1 & #2 IGNITION COILS WERE DEAD. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. ON 9/13/2014, WE FINISHED THE RECALL SERVICE FOR THE CAR REGARDING TO THE FUEL BUBBLES ISSUE. ACCORDING TO THE STAFF OF THE SAME DEALERSHIP AS ABOVE, THE SOFTWARE RELATED TO THE ISSUE HAS BEEN CORRECTED, AND EVERYTHING ELSE CHECKED WAS OK. ON 9/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED AGAIN! IT BEHAVED EXACTLY THE SAME WAY AS IT DID IN MAY. WE HAVE TO TOW THE CAR TO THE SAME DEALERSHIP AS ABOVE. ON 9/16/2014, THE STAFF OF THE DEALERSHIP CHECKED THE CAR & TOLD US #4 IGNITION COIL WAS DEAD. I ASKED THEM TO REPLACE BOTH #3 AND #4 IGNITION COILS THIS TIME. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. I ALSO ASKED THE STAFF, "IS IT NORMAL TO HAVE THIS IGNITION COIL SO OFTEN FOR A 3 YEAR OLD CAR? HOW FREQUENTLY WE HAVE TO REPLACE THE IGNITION COIL? I DON'T WANT MY WIFE AND BABY STUCK IN TRAFFIC LIKE THIS TIME.". HOWEVER, NO ANSWER OR SUGGESTION WAS GIVEN SINCE THE STAFF CLAIMED HE'S NOT A MECHANICS. THIS TIME, WE HAVE TO PAY FOR THE TOWING SERVICE, PARTS, AND THE LABOR COST (1.5 HOURS?!). THE STAFF SUGGESTED US TO SAVE THE RECEIPT FOR FUTURE JUST IN CASE THERE WOULD BE A RECALL RELATED TO THIS ISSUE. I SEARCHED THE VW IGNITION COIL ISSUE ONLINE AND FOUND THIS WEBSITE AND OTHER RESOURCES TO FILE THE COMPLAINTS. THEN I REALIZED THIS NOTORIOUS IGNITION COIL ISSUE HAS BEEN THERE FOR A WHILE WITH VW CARS. *TR

NHTSA ID
10638051
Incident
May 15, 2014
Mileage
32,407 mi
ElectricalEngine
Filed May 14, 2014

TWICE WHILE DRIVING, THE CAR HAS SHUT OFF. ONCE WHEN LEAVING A PARKING LOT. ONCE ON THE INTERSTATE IN TRAFFICK, GOING UNDER 20 MPH. THE DEALERSHIP REPLACED THE J519 MODULE. *TR

NHTSA ID
10588274
Incident
Apr 24, 2014
Mileage
44,000 mi
ElectricalEngine
Filed Apr 25, 2014

VEHICLE RAPIDLY DECELERATED FROM 50 MILES PER HOUR TO APPROXIMATELY 30 MILES PER HOUR. CHECK ENGINE AND EPC WARNING LIGHTS ILLUMINATED. ENGINE RAN ROUGH AND ACCELERATION ABOVE 35 MILES PER HOUR WAS NOT POSSIBLE. VOLKSWAGEN DEALERSHIP REPLACED ALL FOUR IGNITION COILS. VOLKSWAGEN LATER AGREED TO REIMBURSE COST OF THE IGNITION COILS BUT REFUSED REIMBURSEMENT FOR RELATED LABOR CHARGES STATING NO OUTSTANDING RECALL IN EFFECT FOR THE IGNITION COILS. *TR

NHTSA ID
10584815
Incident
Apr 1, 2014
Mileage
38,000 mi
ElectricalExterior lighting
Filed Jan 11, 2014

WE HAD A PARTIAL LOSS OF EXTERIOR LIGHTING ON OUR 2011 VW TIGUAN AT ROUGHLY 61,000 MILES. WE LOST PASSENGER SIDE HEADLIGHT, REAR DRIVER SIDE BLINKER, FRONT PASSENGER BLINKER, REVERSE LIGHTS, AND TAG LIGHTS. WE TRIED TO REPLACE THE BULBS BUT BULBS WERE FINE. I ALSO CHECKED ALL FUSES AND ALL WERE OK NONE WERE BLOWN. WE THEN TOOK THE CAR TO AN IMPORT SPECIALIST SINCE THE CAR WAS NO LONGER UNDER WARRANTY. THEY FOUND A CIRCUIT UNDER THE FUSEBOX THAT OVERHEATED AND MELTED. THEY REPLACED THE CIRCUIT AND THE LIGHTING WAS RESTORED, HOWEVER THEY SAID THAT IT WOULD MOST LIKELY HAPPEN AGAIN. THE REPLACED CIRCUIT ONLY LASTED ABOUT THREE WEEKS AND NOW WE HAVE LOST THE SAME EXTERIOR LIGHTING AS BEFORE. WE CONTACTED VW SERVICE AND THEY SAID BASED ON OUR VIN # THERE WAS NO RECALL FOR OUR VEHICLE. *TR

NHTSA ID
10559447
Incident
Dec 2, 2013
Mileage
61,000 mi
ElectricalSteering
Filed Jan 6, 2014

THE OUTSIDE TEMPERATURE IS -10F TODAY. I STARTED THE CAR AND ALLOWED IT TO WARM UP FOR 10 MINUTES BEFORE DRIVING IT APPROXIMATELY 5 MILES ON AN ERRAND. I PARKED THE CAR AND TURNED IT OFF. WHEN I RETURNED AND STARTED THE CAR, THE STEERING LIGHT CAME ON AND I LOST THE ELECTRONIC ASSIST FOR STEERING. I WAS ABLE TO DRIVE THE CAR HOME BUT IT WAS VERY DIFFICULT AND I WILL BE HAVING IT TOWED TO THE SHOP. ** A QUICK INTERNET SEARCH SHOWS I'M NOT THE ONLY ONE HAVING THIS PROBLEM SO I THOUGHT IT IMPORTANT TO FILE THIS. *TR

NHTSA ID
10558704
Incident
Jan 6, 2014
Mileage
70,000 mi
ElectricalFuel system
Filed Dec 20, 2013

WHEN TRYING TO LEAVE A PARKING SPOT, CAR STALLED. WAS ABLE TO PUT CAR IN PARK AND RESTART CAR. TOOK TO DEALER AND A FUEL SENDING RELAY WAS REPLACED. HAD THE CAR IN THE SHOP 6 MONTHS PRIOR FOR THE ELECTRICAL ISSUE REPORTED MULTIPLE TIMES ON THIS MODEL. DEALER SAID THEY REPLACED THE HIGH PRESSURE FUEL PUMP. INCIDENT OCCURRED AGAIN. CAR RETURNED TO SHOP AND THIS TIME THEY SAID IT WAS THE FUEL PUMP AGAIN. THANKFULLY THIS DID NOT OCCUR ON HIGHWAY AS OTHERS HAVE EXPERIENCED, BUT NOW DON'T HAVE FAITH IN THIS VEHICLE. VW WOULD NOT HELP REPAIR COSTS AS CAR IS NOW (THIRD INCIDENT) OVER THE WARRANTY MILEAGE. WOULD NOT PURCHASE AGAIN! *TR

NHTSA ID
10556781
Incident
Sep 16, 2013
Mileage
28,000 mi
ElectricalExterior lighting
Filed Dec 18, 2013

DURING DRIVING ONE HEADLIGHT (LEFT), THIRD BRAKE LIGHT, AND FRONT RIGHT TURN SIGNAL GAVE A BULB OUT FAULT. ALSO, THE BULBS WENT OUT SIMULTANEOUSLY. AFTER DRIVING FOR 30 MINUTES AND THEN RESTARTING THE CAR, THE FAULTS WERE GONE AND BULBS WERE FUNCTIONAL. THIS REPEATED THE NEXT DAY WITH BULB OUT FAULTS AND NON-FUNCTIONING BULBS BUT THEN RESET AGAIN AFTER RESTARTING. *TR

NHTSA ID
10556475
Incident
Dec 16, 2013
Mileage
39,020 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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