2011 Volkswagen Tiguan Engine Problems

⁠The contact owns a 2011 Volkswagen Tiguan. The contact stated that while driving at 45 MPH, the engine stalled. After several attempts, the vehicle started however the vehicle drove slowly. The contact was able to pull to the side of the road. The vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the engine failed. The manufacturer was notified of the failure. The contact was informed that the fuel pump was previously repaired. The vehicle was towed back to the residence and was not repaired. The contact mentioned that the horn and the instrument panel failed to function. The failure mileage was unknown. 137,000.

NHTSA ID

11632723

Incident

Aug 5, 2024

Mileage

137,000 mi

My Tiguan randomly shuts down or stalls while driving. I have come very close to accidents because It is in the middle of the road where I can't pull over, people coming around a curve behind me that may not have time to brake, specifically RV's and Semi-trucks. It is terrifying. I have maintained my vehicle meticulously and payed thousands in repairs only to be told by dealerships and VW corporate offices that there is nothing they will or can do and that there are no recalls and out of warranty. However...There WAS one in 2014 citing DANGEROUS to drive because of stalling. According to KBB. I don't know what else to do and I am not able to get a new vehicle.

NHTSA ID

11604747

Incident

Jul 26, 2024

Timeing chain skipped a tooth destroyig the engine completely. Yes its available for inspection upon request. The problem has been settled in a class action lawsuit but no recall has been issued for ea888 engines between 2008 and 2013

NHTSA ID

11433271

Incident

Sep 9, 2021

THE VEHICLE STARTED SPUTTERING CHECK ENGINE LIGHT CAME ON. TOOK IT TO VOLKSWAGEN AND THEY TOLD ME TO PUT GAS TREATMENT IN SEE IF THAT FIXES PROBLEM. IT SEEMED TO HELP A BIT FOR A WEEK BUT CHECK ENGINE LIGHT STILL ON. THEN ONE MORNING I GOT UP AND TIRED TO START CAR IT HESITATED TO START ALMOST DIED AND STARTED. I WAS IN THE PROCESS OF TAKING IT TO VOLKSWAGEN AGAIN AND THE VEHICLE DIED WHILE I WAS DRIVING. THANK GOD I WAS JUST DOWN THE ROAD FROM MY HOUSE. IT COULD HAVE BEEN VERY DANGEROUS IF IT DIED ON HIGHWAY. ONE OF THE RECALLS ON THIS MODEL IS DESCRIBING WHAT HAPPENED TO MY VEHICLE. BUT WHEN I LOOK IT UP THE SCORE TELLS ME THE RECALLS WERE FIXED. WHICH I KNOW THIS IS NOT TRUE. MY MOTHER TRIED TO GET VOLKSWAGEN TO FIX THE AIRBAG RECALL THEY JUST DISMISSED HER SAYING YOUR VEHICLE IS NOT ONE ON RECALL. NOW THEY WANT ME TO PAY TO FIX VEHICLE THIS IS VERY EXPENSIVE AND UNACCEPTABLE! NOT A HAPPY CUSTOMER.

NHTSA ID

11377267

Incident

Nov 24, 2020

Mileage

75,278 mi

TIMING CHAIN FAILURE, BROKEN. STARTED ENGINE ON 3-10-2020, ENGINE SPUTTERED, STALLED. SHOP MECHANIC CALLED 3-12-2020 TO NOTIFY ME THAT THE TIMING CHAIN SNAPPED.

NHTSA ID

11317710

Incident

Mar 10, 2020

Mileage

91,000 mi

ENGINE WATER PUMP FAILURE DURING A STOP @ RED LIGHT

NHTSA ID

11317708

Incident

Dec 12, 2019

Mileage

88,000 mi

TIMING CHAIN FAILED WHICH CAUSED CAR TO DIE AND DAMAGED ENGINE. VEHICLE WAS IN MOTION WHEN THIS HAPPENED. TRAFFIC WAS NOT HEAVY AND VEHICLE WAS ON CITY STREET SO WAS ABLE TO STOP AND PULL OVER.

NHTSA ID

11308824

Incident

Feb 3, 2020

Mileage

104,000 mi

HAVE HAD 3 VW WATER PUMP FAILURES WITHIN THE PAST 11 MONTHS. THE ORIGINAL WATER PUMP FAILED IN SEPTEMBER 2018; THE REPLACEMENT FAILED IN JUNE 2019; AND ANOTHER REPLACEMENT FAILED IN AUGUST 2019. ALL INSTALLED AT AAA APPROVED MECHANIC SHOPS. COOLANT WOULD RUN LOW AND WHEN ALERTED TO THIS, IT COULD BE OBSERVED FLOWING ONTO THE GROUND WHILE THE VEHICLE ENGINE WAS RUNNING AND THE CAR IN MOTION.

NHTSA ID

11244428

Incident

Aug 14, 2019

Mileage

75,317 mi

BELT TENSIONER NOISE /MORNING STARTUP ROUGH IDLE AND MISFIRING.

NHTSA ID

11217991

Incident

May 22, 2019

Mileage

90,000 mi

ENGINE SHUT OFF AT A STOPPED POSITION RANDOMLY.

NHTSA ID

11192608

Incident

Mar 30, 2019

Mileage

86,000 mi

REAR MAIN OIL SEAL DESIGN IS INSIGNIFICANT. MY BLOWN OUT SEAL LEAKED OIL ONTO HEATED ENGINE COMPONENTS AND CAUSED SMOKE/OIL VAPORS TO BE PULLED INTO CABIN AREA. VEHICLE FIRE COULD HAVE BEEN POSSIBLE. THE VEHICLE WAS PARKED AND IDLING AT THE TIME OF THE INCIDENT BUT COULD HAVE JUST AS WELL BEEN DRIVING DOWN THE ROAD.

NHTSA ID

11162390

Incident

Dec 7, 2018

Mileage

120,000 mi

ENGINE OIL LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR (NOVEMBER 01, 2018), IT STARTED TO LEAK AGAIN ONLY AFTER TWO DAYS FROM REPAIR. THEN IT WAS AGAIN REPAIRED, BUT IT STARTED TO LEAK THE SAME DAY AGAIN EVEN A NEW OIL PAN WAS REPLACED. NOW T IS UNDER REPAIRING AGAIN (NOT SURE THE COST AND POSSIBILITY TO FIX YET). THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. MAY PROVIDE REPAIR REPORT FROM DEALER ONCE IT IS FINALIZED. THANK YOU.

NHTSA ID

11145177

Incident

Oct 31, 2018

Mileage

49,227 mi

TENSIONER AND CRANK SHAFT SPROCKET FAILURE. I BELIEVE THERE ARE SOME CLASS ACTION LAWSUITS ON THIS AND AM EXPECTING IT TO GO TO RECALL.

NHTSA ID

11119485

Incident

Jul 26, 2018

Mileage

81,000 mi

A WARNING LIGHT CAME ON RIGHT AFTER STARTING THE CAR. THE OWNERS MANUAL SHOWED IT AS A "CATALYTIC CONVERTER" WARNING LIGHT AND RECOMMENDED THE CAR BE DRIVEN SLOWLY TO THE NEAREST VW DEALER. BY THE TIME IT ARRIVED AT THE DEALER, IT WAS VERY DIFFICULT TO RESTART, AND WHEN THEY SCANNED THE CODES, IT SHOWED A PROBLEM WITH CAMSHAFT TIMING. THE DEALER SAYS THE ENGINE SHOULD BE REPLACED.

NHTSA ID

11118072

Incident

Jul 25, 2018

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAKELAND VOLKSWAGEN, 209 S LAKE PARKER AVE, LAKELAND, FL) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE OPERATING THE VEHICLE, THE MIL SENSOR INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD DRIVE AND IDLE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE MANIFOLD INTAKE, CRANK CASE BREATHING VALVE, IGNITION COIL, AND NOX SENSOR WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 77,000.

NHTSA ID

11112194

Incident

Jun 1, 2018

Mileage

77,000 mi

I'M NOT SURE WHY THIS ISSUE HAS NOT BEEN RECALLED BUT THERE'S PLENTY ON THIS THAT PEOPLE ARE EVEN GOING TO THE TV NEWS STATIONS FOR HELP.THERE WAS NOTHING WRONG ,NO LIGHTS,NO WARNING LIGHTS PRIOR AND ALL OF A SUDDEN MY ENGINE MOTOR STOPS WORKING. I SPOKE WITH THE WARRANTY COMPANY ,THE EXTENDED WARRANTY COMPANY AS WELL AS VOLKSWAGEN... NOT ONE OF THEM WILL COVER THE ISSUE NOR HELP WITH THE ISSUE AT ALL. THE CAR WAS IN GREAT SHAPE AND ONLY JUST TURNED A MONTH AGO TO ONE HUNDRED THOUSAND MILES. I CAN'T AFFORD ALMOST 8 THOUSAND FOR NEW ENGINE AS WELL AS LABOR COSTS. THE CAR IS NOT VERY OLD FOR IT NOT TO B RUNNING AND MOTOR COMPLETELY STOP.I HAD TWO PAY THREE DIFFERENT DIAGNOSTIC COSTS AND TWO DIFFERENT TOWS. I NEED HELP,I WOULD ADVISE PEOPLE TO LOOK AT COMPLAINTS FROM 2009-2013 ON THIS VEHICLE WITH MOTOR WITH LOW MILES HAVING THIS ISSUE .IM THINKING OF CONTACTING A LAWYER TO HELP WITH THE ISSUE AS WELL AS THE VERY EXPENSIVE REPAIR COSTS.PRIOR TO THIS I OWNED THE DISEL PASSAT AND HAD TO TURN THAT IN WITH VOLKSWAGEN LYING ON EMISSIONS.DO NOT BUY A VOLKSWAGEN ,NOT WORTH IT.

NHTSA ID

11104111

Incident

Jun 8, 2018

Mileage

9,900 mi

I HAD DID THIS BACK IN JANUARY AS WELL AS THE CAR ITSELF WAS NOT FEELING RIGHT. ON THE NEWS PEOPLE WITH THE SAME PROBLEM BETWEEN MILES OF 57 THOUSAND TO OVER 100 THOUSAND COMPLAINED ABOUT ENGINE,MOTOR COMPLETELY STOPPING,COMPLETELY NOT WORKING. MY CAR AS WELL JUST FULLY STOPPED FOR NO REASON.IVE CALLED MY WARRANTY COMPANY AND DUE TO IT BEING JUST 100 THOUSAND MILES AND TWO THOUSAND OVER BUT A YEAR 2019 STILL THEY WILL NOT HELP ME AT ALL.MY CAR IS STUCK IN MY DRIVEWAY WITH ME NOT HAVING A CAR TO DRIVE .I NEED HELP THIS IS NOT NORMAL THAT AN RHINE WITH NO PRIOR SIGNS JUST STOPS .I AM LOOKING FURTHER FOR MY OPTIONS AS I'M GETTING NO HELP THRU ANY VW.

NHTSA ID

11102267

Incident

Jun 11, 2018

Mileage

99,000 mi

MY DAUGHTER WAS DRIVING THE CAR EVERYTHING WAS FINE GOING GOOD AS SHE WENT TO PUT IN PARK THE CAR JUST STOPPED..THE ENGINE COMPLETELY STOPPED. IT'S STILL NOT RUNNING ST ALL FOR NO REASON AT ALL.THE MAINTENANCE ON CAR IS UP TO DATE AS WELL AS BRAND NEW TIRES PUT ON.

NHTSA ID

11102266

Incident

Jun 11, 2018

Mileage

99,000 mi

BRIGHT RED "OIL CAN" STARTS FLASHING ON SCREEN WHILE ON MAJOR HIGHWAY. MADE I HOME. THE NEXT DAY THE CAR KEPT STALING BEFORE I EVEN LEFT FOR WORK. FOUND OUT NO OIL WAS BEING DISTRIBUTED THROUGH THE MOTOR CAUSING THE ENGINE TO SEIZE. LOUD NOISE COULD ALSO BE THE TIMING BELT, WHICH IS A COMMON PROBLEM IN THESE VEHICLES. NOW I HAVE A CAR THAT IS NOT PAID OFF, AND I CAN'T DRIVE. THIS IS AN ABSOLUTE NIGHTMARE.

NHTSA ID

11092664

Incident

May 6, 2018

Mileage

94,000 mi

CAR WAS RUNNING FINE, NO DASH LIGHTS, ODD SOUNDS OR ANYTHING TO INDICATE ISSUE. LAST OIL CHANGE WAS NORMAL AND ALMOST DUE FOR NEW OIL CHANGE. AT 109K MILES, WENT TO START THE CAR AND TURNED OVER BUT IMMEDIATELY SHUT DOWN. THOUGHT MAYBE KEY FOB OR FUEL PUMP BUT HAD TO HAVE TOWED TO VW DEALER. UPON REVIEWING, DEALER EXPLAINED THAT CAR SUDDENLY JUMPED THE TIMING CHAIN AND RUINED THE ENGINE, REQUIRING REPLACEMENT OF NEW ONE COSTING $8000+. SINCE OUT OF WARRANTY, VW WILL NOT ASSIST IN ANY WAY EVEN THOUGH APPEARS TO BE COMMON ISSUE WITH THIS VEHICLE. THIS IS A SAFETY RISK IF THIS HAPPENS WHILE CAR IS MOVING.

NHTSA ID

11081069

Incident

Mar 11, 2018

Mileage

109,000 mi

MY CAR WOULD JUST B DEAD.COULDNT START IT WITH A JUMP.NEDED IT TOWED.FOUND OUT IT WAS A TIMING CHANGE AND NEEDED TO B DONE ASAP OTHERWISE ENGINE COULD STOP WORKING.OF COURSE NOT UNDER WARRANTY AND THE DEALERSHIP COSTS WERE OUTRAGEOUS SO DECIDED TO GO ANOTHER PLACE WHICH CHARGED ME HALF THE MONIES TO GET IT DONE.TIL THIS DAY THE CAR NEVER RUNS RIGHT.

NHTSA ID

11062495

Incident

Aug 10, 2017

WHEN ATTEMPTING TO START MY CAR, IT WOULD NOT 'CATCH' AND START RUNNING. I TOOK IT TO THE LOCAL VOLKSWAGEN SHOP AND WAS TOLD THAT THE TIMING CHAIN TENSIONER FAILED. THE RESULT WAS A SLIPPED TIMING CHAIN THAT RENDERED THE ENGINE USELESS. I WILL NEED A WHOLE NEW ENGINE. I UNDERSTAND NOW THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL OF ENGINE FROM VOLKSWAGEN. THE CAR CURRENTLY HAS 82,000+ MILES AND IN MY HUMBLE OPINION, IS TOO EARLY FOR THIS TYPE OF FAILURE.

NHTSA ID

11062409

Incident

Jan 11, 2018

Mileage

82,000 mi

WE WERE DRIVING THE CAR AND THE ENGINE SEIZED AND SHUT DOWN COMPLETELY AS WE WERE IN MOTION. UNABLE TO START ENGINE AGAIN. AT 52,000 MILES, THE VW MOHEGAN LAKE MOTORS TOLD US THAT THE ENGINE NEEDED TO BE REPLACED FOR $8K. RESEARCH INDICATES IT HAD BEEN A KNOWN PROBLEM WITH VW ISSUING TECHNICAL SHEETS ABOUT THE ENGINE IN THESE MODELS AND HAVING THE SAME ISSUE. THEY REFUSED TO PAY BECAUSE NO LONGER UNDER WARRANTY WHICH HAD ENDED A MONTH BEFOREHAND.

NHTSA ID

11057731

Incident

Oct 16, 2017

Mileage

52,000 mi

CAR WAS DRIVEN HOME WITH NO ENGINE NOISE OR SMOKING AND PARKED BY THE STORM DRAINAGE. NO SIGNS OR ANYTHING PRIOR THAT THE CAR NEEDED SERVICING. ABOUT 5 MINUTES LATER WENT OUTSIDE TO MOVE THE CAR UP FROM THE DRAINAGE ABOUT 5 FEET TO IN FRONT OF THE CENTER OF THE HOUSE IN FRONT OF THE DOOR. OPENED CAR DOOR AND PLACED KEY IN TO TURN THE ENGINE ON. ENGINE JUST TURNED BUT WOULD NOT IGNITE OR COME ON. ON 12/26/17 CONTACTED THE DEALER AND STATED THE ISSUE. QUICK THOUGHT WAS THE FUEL PUMP OR MODULE WENT OUT. HAD THE VEHICLE TOWED TO THE DEALER. AFTER DIAGNOSIS AND RESEARCH. FOUND OUT THE ENGINE HAD "JUMPED TIMING" OR TENSIONER HAD CRASHED THE ENGINE. CAR HAS 63K MILES AND NOW TO FIX IT WILL COST 7000.00. DEALER STATED WITH A 10% DISCOUNT THE COST WILL BE LOWERED 6,1000.00 PLUS TAXES. TOTAL RIP OFF THE CAR HAS A WARRANTY OF 36K WHEN PURCHASED BUT NOW HAS PAST THE MILEAGE TIMEFRAME BUT THE (TENSIONER) IS NOT TO GO OUT OR HAVE PROBLEMS UNTIL THE VEHICLE REACHES AROUND 120K .

NHTSA ID

11057066

Incident

Dec 23, 2017

Mileage

63,000 mi

THE GEARBOX FUSED TO THE TRANSMISSION AND NEEDS TO BE COMPLETELY REPLACED.

NHTSA ID

11020953

Incident

Aug 21, 2017

Mileage

120,000 mi