1999 Volvo C70

ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.

PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.

ON AUGUST 23, 1999, VOLVO NOTIFIED NHTSA THAT IT WOULD CONDUCT A SAFETY RECALL (99V235) ON CERTAIN 1997 MODEL YEAR (MY) 850 VEHICLES AND CERTAIN 1998 S/V/C 70 SERIES VEHICLES FOR FAILURE OF THE HEADLIGHT SWITCH.THE DEFECT REPORT STATED IN PART: OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.VOLVO'S REMEDY FOR THIS RECALL WAS TO REPLACE THE HEADLIGHT SWITCH.THIS RECALL QUERY INVESTIGATION WAS OPENED ON JUNE 8, 2004, BASED ON 13 REPORTS OF HEADLIGHT FAILURE ON 1998 AND 1999 S/V/C 70 SERIES VEHICLES THAT WERE NOT INCLUDED IN THE EARLIER RECALL.BY LETTER OF OCTOBER 18, 2004, VOLVO HAS NOTIFIED THE AGENCY THAT IT WILL NOW CONDUCT A SAFETY RECALL OF AN ADDITIONAL 97,000 MY 1998 THROUGH 2000 S70/V70/V70XC AND C70 VEHICLES BUILT FROM JUNE 5, 1997 THROUGH JANUARY 11, 2000. VOLVO DEALERS WILL REPLACE THE ORIGINAL EQUIPMENT MASTER LIGHT SWITCH WITH ONE OF AN IMPROVED DESIGN. SEE SAFETY RECALL 04V504 FOR DETAILS.

THE CAR REDUCED THE SPEED AND NOW IT STOPPED RUNNING BECAUSE THE ETM IS NOT WORKING. I CONTACTED VOLVO AND THEY SAID THAT THE WARRANTY IS NOT COVERED BECAUSE IT HAS BEEN OVER 10 YEARS. I BOUGHT THIS CAR FROM A PREVIOUS OWNER IN OCTOBER 2013 AND THEREFORE I WAS NOT AWARE OF THE PROBLEM. NOW THEY WANT ME TO PAY APPROXIMATELY $900 TO FIX IT. THEY SAID THE WARRANTY STARTED FROM THE DAY THE FIRST CAR WAS BOUGHT WHICH WAS AUGUST 25, 1999 BUT IN MY OPINION IT SHOULD BE FROM THE FIRST TIME THERE WAS A PROBLEM ENCOUNTERED WITH THE ETM THAT CAUSED VOLVO TO RECALL AND BUY THE CARS BACK. VOLVO MADE APPROXIMATELY 300,000 CARS AND REPAIRED AND BOUGHT BACK AROUND 165,000 CARS. THIS MEANS THAT OTHER PEOPLE ARE ENCOUNTERING THE SAME PROBLEM. I WAS TOLD BY VOLVO THAT THE CAR I CURRENTLY OWN THE SOFTWARE WAS UPDATED IN NORTH CAROLINA. AS I SEE IT THEY NEGLECTED TO CHANGE THE THROTTLE IN THE VEHICLE. THIS IS A BIG SAFETY ISSUE BECAUSE THIS CAR CAN CAUSE MY FAMILY TO GET IN A CAR ACCIDENT. THE REGIONAL MANAGER INDICATED THAT THE CAR COULD NOT BE FIXED AND THAT I HAD TO PAY FOR THE LABOR AND THE PARTS. THEY ARE OFFERING TO GIVE ME A DISCOUNT ON THE REPAIRS BUT I FEEL THEY NEED TO TAKE CARE OF A PROBLEM THAT WAS CAUSED BY THE MANUFACTURER. I UNDERSTAND THAT THE DISCOUNTS FOR LABOR AND PARTS INDICATE THAT VOLVO UNDERSTAND THE SAFETY CONCERNS AND THE PROBLEMS OF THE CAR BUT ALSO THEY NEED TO TAKE CARE OF THE PROBLEM. I ASK TO SPEAK TO THE REGIONAL MANAGER AND I WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT I WAS NOT ALLOWED. I LEFT A MESSAGE TO HIM TO SEE IF WE CAN RESOLVE THIS ISSUE. *TR

NHTSA ID

10610765

Incident

Jun 20, 2014

Mileage

15 mi

TL* THE CONTACT OWNS A 1999 VOLVO C70. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY REDUCED SPEED WITH NO WARNING. THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

NHTSA ID

10604702

Incident

Jun 15, 2014

Mileage

96,000 mi

TL* THE CONTACT OWNS A 1999 VOLVO C70. THE CONTACT STATED WHILE DRIVING 80 MPH, THE ETS LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO 20 MPH INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000....UPDATED 05/22/13 *BF THE CONSUMER STATED THE LIMP MODE AFFECTS THE BREAKING SYSTEM, IT'S DIFFICULT TO ENGAGE THE BRAKES. UPDATED 06/505/2013 *JS

NHTSA ID

10500650

Incident

Feb 6, 2013

Mileage

177,000 mi

ABS BRAKE MODULE FAILURE BOTH ABS AND TRACTION CONTROL WARNING LIGHTS COME ON INTERMITTENTLY. DEALER STATED IT IS KNOWN PROBLEM WITH ABS BRAKING MODULE. *TR

NHTSA ID

10245093

Incident

Oct 2, 2008

Mileage

101,000 mi

DT*: THE CONTACT STATED IN FEBRUARY 2005 THE ENGINE SURGED WHILE IDLING AT STOP SIGNS. THE DEALERSHIP REPLACED THE ELECTRIC THROTTLE MODULE. IN 2002 AND ON JULY 25, 2005 THE VEHICLE VEERED TO THE RIGHT. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE ENGINE MOUNTS NEEDED TO BE REPLACED. ALSO, ON JANUARY 20, 2005 THERE WAS A NOISE COMING FROM THE DRIVE SHAFT. UPON INSPECTION THE INDEPENDENT REPAIR SHOP REPLACED THE DRIVE SHAFT BECAUSE IT HAD WEAKENED. ALL THE PROBLEMS OCCURRED AT VARIOUS SPEEDS.

NHTSA ID

10150128

Incident

Feb 1, 2005

Mileage

35,000 mi

WHILE REMOVING A CHILD CAR SEAT THE SEAT BELT BUTTON FELL OFF, THUS THE SEAT BELT RETRACTED COMPLETELY AND WAS COMPLETELY RETRACTED FORCING THE SEAT IN THE DECLINED POSITION AND PERMANENTLY LOCKED IN THIS POSITION. NOW THE SEAT IS UNUSABLE AS A CHILD SEAT OR ANY TYPE OF SEAT UNTIL A DEALER REPAIR. I WAS UNABLE TO USE THE CAR WITH A CHILD SEAT. ON A LONG TRIP WITH CHILDREN THIS PUTS THE CHILDREN AT GREAT RISK AND CREATES AN ILLEGAL DRIVING CONDITION. EVEN WITH THE CAR UNDER WARRANTY I WAS CHARGED $56. *NM

NHTSA ID

10144823

Incident

Dec 8, 2005

Mileage

58,320 mi

ETM FAILED IN CAR FOR THE SECOND TIME AT 115,000 MILES ON VEHICLE, PREVIOUSLY REPLACED SEPTEMBER 2003 AT 64,000 MILES. DRIVING FROM OHIO TO PA FOR THANKSGIVING ETS LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. AFTER THANKSGIVING DINNER WENT TO GO HOME AND MY VOLVO C70 QUIT ACCELERATING WHILE ENTERING A 4 LANE HIGHWAY FROM AN ENTRY RAMP. FORTUNATELY, TRAFFIC WAS LIGHT AND TRAFFIC WAS EASILY ABLE TO PASS TO THE LEFT UNTIL I COASTED OFF TO THE BERM OF THE ROAD. THE CAR WAS IDLING BUT DID NOT HAVE POWER TO GO UP SMALL GRADE. SHUT CAR OFF AND RESTARTED, THROTTLE RESPONSE RESUMED AND WAS ABLE TO RETURN HOME. DEALER REPLACED ETM MODULE UNDER RECENTLY ANNOUNCED EXTENDED WARRANTY PROGRAM ON 12/2/2005. I DO NOT HAVE OLD PART. *JB

NHTSA ID

10144759

Incident

Nov 24, 2005

Mileage

115,100 mi

DT: THE CONTACT STATED THE CAR SURGED UP AND DOWN WHILE DRIVING. THE DEALER CLEANED THE THROTTLE BODY ONCE AND TWICE. THEY HAVE DOWNLOADED SOFTWARE TO REPAIR THE PROBLEM. THESE REPAIRS WERE DONE AT THE CONSUMER'S EXPENSE.. THE PROBLEM RECURRED AND WAS GETTING WORSE. THE DEALER TOLD THE CONTACT TO REPLACE THE THROTTLE BODY AT HIS EXPENSE. *AK

NHTSA ID

10143817

Incident

Nov 8, 2003

Mileage

60,000 mi

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