2002 Volvo S60 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Volvo S60, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system6929.9%
- Electrical3615.6%
- Driver assistance2310.0%
- Tires & wheels198.2%
- Engine177.4%
- Airbags125.2%
- Powertrain (other)83.5%
- Transmission73.0%
- Suspension62.6%
- Body & structure62.6%
- Other / unspecified62.6%
- Exterior lighting52.2%
- Interior & seats52.2%
- Seat belts52.2%
- Heating & air conditioning20.9%
- Brakes20.9%
- Visibility20.9%
- Steering10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
FUEL LEAK FIRE HAZARD WON'T PASS INSPECTION. GAS SMELL. CAR LEAKING WHILE PARKED.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WITH SEATS. CAN'T USED HEATED SEATS AT ALL. ENGINE SEEMS TO REMAIN INCONSISTENT IN SPEED, DASHBOARD LIGHTS GO COMPLETELY OUT AND THE ELECTRICAL ISSUES AFFECT BACK BRAKE LIGHTS. THE ELECTRICAL ISSUES BOUNCE IN CYCLES TO WHERE NO ONE CAN DETECT THE PROBLEMS. CHECK ENGINE LINE CONTINUES TO HAVE TO BE RESET AND SERVICE LIGHTS CONTINUALLY SEND SCROLLED WARNING TO PULL OVER. ALREADY HAD VEHICLE TOWED AND CAN'T TRUST VEHICLE WILL START. ALWAYS A WIRING ISSUE INVOLVED. THE CAR IS IN THE SHOP NOW AGAIN. 3/16/18 (SAME ISSUES)
THE DRIVER'S CONTROL DOOR MODULE (DDM) HAS FAILED (VERY COMMON ON THE S60). THIS MODULE CONTROLS THE WINDOWS, DOOR LOCKS, REAR-VIEW MIRRORS, AND CHILD-SAFETY LOCKS ON THE REAR DOORS. NOW, BOTH REAR DOORS ARE PERMANENTLY LOCKED, AND CAN ONLY BE OPENED WITH THE OUTSIDE DOOR HANDLES. I FEEL THIS IS A SAFETY ISSUE. A NEW REPLACEMENT UNIT FROM VOLVO WILL SOLVE THIS ISSUE, BUT VOLVO DEALERS CHARGE ABOUT $800. A USED DDM WILL NOT WORK, DUE TO THE SOFTWARE ADDRESSING SCHEME USED BY VOLVO.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Message board throttle body position sensor controls the speed of the car is having issues having a problem accelerating
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRES BEGAN "CHUNKING". THROWING VISIBLE PEICES OF RUBBER WHILE DRIVING.
VOLVO S60 DRIVEN ON FREEWAY AT 65 MPH FOR 30 MINUTES, LARGE BANG, THEN COMPLETE BLOWOUT - ALL THE TREAD SEPARATED FROM THE MICHELIN TIRE IN THE BACK RIGHT SIDE. TIRES HAD BEEN INSPECTED VISUALLY AUG. 17 BY OWNER, MAY 6 BY VOLVO DEALER AND WERE IN GOOD SHAPE. IN MAY, 2008, THE FRONT RIGHT TIRE, SAME MICHELIN BRAND, HAD BEEN DESTROYED BY PERFORATIONS OF THE TIRE EVEN THOUGH NO IMPACT OCCURRED. THE MAY EVENT ALSO HAPPENED DRIVING ON A FREEWAY AT 65 MPH. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE ELECTRICAL SYSTEM BE REVIEWED FOR SERVICE AND ANY UNKNOWN OR OTHER.
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
InJanuary 3, 2021, I received a recall for the front driver airbag but replacement parts were not available. OnApril 19, 2021I received a letter the parts were available were and for me to contact a Volvo dealer to replace the front driver's airbag.free of charge. I called Volvo Cars to let me know the dealers in Nashville. They recommended Volvo of Cool Springs. I finally got an appointment on November 16,, and had my car towed to this dealer. I picked it up on November 9, with a receipt the front driver airbag Module had been installed. Aftera few days I noticed my SRS was showing"airbag Service Urgent".I resetthe SRS but the message is still showing. I called Volvo Cars and they agreed to tow the car to Volvo of Coolsprings to check the airbag. I picked my car up the clerk tried to explain the problem was with a failed DIM control module/display. The charge would be over $2000. so the receipt showed "customer declined recommendations. My SRS was working fine until they supposedly replaced the airbag. My mechanic looked it over and the airbag is not connected. Volvo refused to pay another dealer to check the airbag. However, Volvo offered to tow my car to Volvo of Nashville on Murfreesboro road , not the orignal dealer. I refused unless they took care of the charges. I now have an a front driver airbag that is not connected. I would have to pay a dealer to find out if the airbag had been replaced. i have been driving without the recall airbag. I am filing this complaint in case of accident and to let you know the airbag recall has not been corrected. You can never talk to a mechanic at Volvo of Cool Springs. I called numerous times and left messages for the mechanic or manager to return my call.
2002 VOLVO S60. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-766. THE CONSUMER STATED THERE WERE NO VOLVO DEALERSHIPS WITHIN A REASONABLE DISTANCE TO PERFORM THE REPAIR. THE CONSUMER REQUESTED TO HAVE THE NECESSARY PARTS SENT TO A LOCAL AUTOMOTIVE SHOP.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS INVOLVED IN A CAR ACCIDENT IN BRONX, NY ON 8/16/2017 THAT CAUSED SEVERE DAMAGE TO MY 2002 VOLVO S60. THANKFULLY, I WAS THE ONLY ONE IN MY CAR. I HAD JUST LEFT MY LAST DESTINATION, MOVING SLOWLY AND DRIVING STRAIGHT FOR A SHORT BLOCK OR SO, WHEN MY 2002 VOLVO S60, WITH AN ODOMETER READING OF 45,000 MILES, BEGAN TO ACCELERATE OUT OF NOWHERE AND RACE - ALL ON ITS OWN. I TRIED BRAKING (FOOT AND HAND) BUT IT WAS TOO SUDDEN AND NEITHER COULD SLOW IT DOWN. THE CAR ACCELERATED OUT OF MY CONTROL, JUMPED THE SIDEWALK AND PLOWED THROUGH A FENCE BEFORE COMING TO A STOP. I'M STILL SHAKEN, THINKING OF WHAT COULD HAVE HAPPENED, BUT THANKFULLY THERE WAS NO ONE ELSE INVOLVED AND NO ONE WAS IN FRONT OF ME OR WALKING BY. WHILE THIS IS SHOCKING AND SURPRISING TO ME, I BELIEVE THIS IS A KNOWN SAFETY MALFUNCTION ON CERTAIN MODELS OF VOLVO CARS. I HAVE READ THAT OTHER DRIVER'S HAVE COMPLAINED TO THE COMPANY ABOUT A RACING/SLIPPING TRANSMISSION BEFORE, WHICH SUGGESTS THAT VOLVO HAS BEEN AWARE OF THIS.FOR SOME TIME. THERE ARE SO MANY SITUATIONS IN WHICH THIS TYPE OF MALFUNCTION CAN EASILY BE FATAL SO I AM TREATING IT AS AN IMPENDING DISASTER FOR OTHERS THAT NEEDS TO BE ACTED ON URGENTLY. I AM SEEKING YOUR ASSISTANCE TO INVESTIGATING THIS AS QUICKLY AS POSSIBLE SO THAT YOU MAY HAVE A CHANCE TO PRESERVE THE CAR FOR ADDED TESTING IF NECESSARY. I HAVE PROVIDED ALL THE PERTINENT INFORMATION THAT I POSSIBLY CAN.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHIFTING TO FIRST GEAR TO COME TO A STOP. NOW HAS 114K MILES AND DRIVEN VERY CAREFULLY WITH FOOT HARD ON BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE. I NO LONGER PERFORM ANY SORT OF MANUAL SHIFTING WHEN IN FORWARD MOTION. *TR
WE ARE A 2 VOLVO FAMILY (HAVING PURCHASED THEM "PRE-CERTIFIED FROM VOLVO 2 AND 3 YEARS AGO RESPECTIVELY). BOTH CARS (2002 S60 & 2001 CROSS COUNTRY) HAVE HAD TO HAVE THEIR TRANSMISSIONS REPLACED SINCE PURCHASE - MINE ONCE (SO FAR) AND MY HUSBAND'S THREE TIMES - ALL BEFORE 55,000 MILES. I WENT ONLINE AND FOUND LITERALLY HUNDREDS OF COMPLAINTS ON DEFECTIVE VOLVO TRANSMISSIONS: ALL VOLVO MODELS - FROM 2001 THROUGH 2006 AND MILEAGE RANGING FROM 20,000 TO 60,000. WHY HAS VOLVO USA NOT BEEN TAKEN TO TASK ON THESE DEFECTIVE FACTORY INSTALLED TRANSMISSIONS AND MADE TO STAND BEHIND THE MANUFACTURE OF THEIR CARS? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????
I PRESENTLY OWN A 2002 VOLVO S60 SEDAN. ON OCTOBER 14TH, 2009, AT APPROX. 5:30 AM, THE FRONT DRIVERS SIDE BALL JOINT SEPARATED FROM MY VEHICLE, CAUSING FAILURE OF MY UPPER BALL JOINT, THEN SEPARATING MY CV JOINT AND SHAFT FROM MY TRANSMISSION. THIS IN TURN, CAUSED EXTENSIVE BODY DAMAGE TO MY VEHICLE. I THANK GOD, THAT I WAS ONLY TRAVELING 20 MILES PER HOUR. IF I WAS ON THE HIGHWAY, I WOULD NOT BE WRITING THIS TODAY. I NOTIFIED DALZELL VOLVO IN DEDHAM, MASS. AND ALSO FILED A CLAIM WITH VOLVO OF NORTH AMERICA, CLAIM NUMBER 376672. MY CLAIM FOR REIMBURSEMENT OF REPAIRS WAS DENIED BY MR. JOHN WILLETS OF VOLVO. I AM VERY CONCERNED FOR ALL THE OTHER OWNERS OF THIS TYPE OF VEHICLE. WHEELS SHOULD NOT BREAK OFF WHILE DRIVING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OFF. WE HEARD A SOUND LIKE AN ALARM, BUT IT WAS SO FAINT; BEFORE WE HAD TIME TO THINK ABOUT IT FURTHER, THE CAB BEGAN TO FILL WITH BLACKISH GREY SMOKE INTO THE BACKSEAT AREA. WE ALL GOT OUT QUICKLY AND WALKED TO THE BACK OF THE CAR. I NOTICED FLAMES BEHIND THE DRIVER SIDE TAIL LIGHT (WHERE THE BATTERY IS LOCATED) AND TOLD MY HUSBAND. HE OPENED THE TRUNK (BURNING HIS FINGERTIPS), AND FLAMES SHOT UP INTO THE AIR. I IMMEDIATELY CALLED 911 BECAUSE THE FLAMES WERE HIGH AND FAST-MOVING. THE 911 DISPATCHER INSTRUCTED US TO STAY AWAY FROM THE CAR AND NOT TRY TO PUT THE FIRE OUT DUE TO THE OBVIOUS DANGERS OF A FAST-MOVING CAR FIRE. THE FIRE DEPARTMENT ARRIVED WITHIN FIVE MINUTES AND BEGAN PUTTING THE FIRE OUT; HOWEVER, THE CAR WAS A TOTAL LOSS UP TO THE ENGINE, WHICH WAS NOT BURNED. AFTER INSPECTION, THE FIRE DEPARTMENT DEEMED IT A LOSS DUE TO AN ELECTRICAL FIRE. I HAVE CONTACTED VOLVO, BUT THEY HAVE NOT RESPONDED TO ME AS OF YET. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, AND WE ARE WORRIED THAT VOLVO MAY HAVE MISSED ONE. FOR THE SAFETY OF OTHERS, I AM REPORTING THIS SAFETY HAZARD. THE CAR REMAINS IN OUR DRIVEWAY AWAITING INSURANCE ADJUSTMENT; HOWEVER, I AM HOPEFUL THAT EITHER VOLVO OR SOMEONE WHO DOES SAFETY INSPECTIONS WOULD CLAIM THE CAR TO INVESTIGATE THE CAUSE OF THE FIRE FURTHER. *TR
WHILE DRIVING ON THE PA TURNPIKE, MY GLASS SUNROOF INEXPLICABLY JETTISONED OUT OF THE CAR. THE GLASS WAS INTACT AND SHATTERED ON THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS DRIVING IN THE SLOW LANE AND THERE WAS NO ONE BEHIND ME. THE POTENTIAL FOR SERIOUS INJURY AND PROPERTY DAMAGE WAS AVOIDED, ALTHOUGH IT IS CLEAR THAT A DEFECT CAUSED THIS OCCURRENCE. THE MANUFACTURER (VOLVO) IS UNWILLING TO ADDRESS THE PROBLEM ALTHOUGH I HAVE CONTACTED THEIR NORTH AMERICAN OFFICE SEVERAL TIMES. I TOOK MY CAR INTO THE DEALERSHIP AND THEY TOLD ME IT WAS MY PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WITH SEATS. CAN'T USED HEATED SEATS AT ALL. ENGINE SEEMS TO REMAIN INCONSISTENT IN SPEED, DASHBOARD LIGHTS GO COMPLETELY OUT AND THE ELECTRICAL ISSUES AFFECT BACK BRAKE LIGHTS. THE ELECTRICAL ISSUES BOUNCE IN CYCLES TO WHERE NO ONE CAN DETECT THE PROBLEMS. CHECK ENGINE LINE CONTINUES TO HAVE TO BE RESET AND SERVICE LIGHTS CONTINUALLY SEND SCROLLED WARNING TO PULL OVER. ALREADY HAD VEHICLE TOWED AND CAN'T TRUST VEHICLE WILL START. ALWAYS A WIRING ISSUE INVOLVED. THE CAR IS IN THE SHOP NOW AGAIN. 3/16/18 (SAME ISSUES)
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE 2002 VOLVO S60 HAD SAT OUTSIDE DURING THE DURATION OF A VERY HOT DAY. WHILE WAITING STOPPED AT THE PARKING LOT STOP SIGN ABOUT TO ENTER ROAD TRAFFIC A SOUND RESEMBLING AN UNCOILING SPRING WAS DETECTED AND THE SEAT BELT TENSION LET GO AND THE BELT WENT SLACK ONTO MY LAP. THERE CAR WAS NOT IN MOTION WHILE THIS EVENT OCCURRED. *TR
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE SEAT BELTS FAILED TO OPERATE BY NOT RETRACTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT SUDDENLY FAILED WITHOUT WARNING AND WOULD ONLY BLOW OUTSIDE AIR INTO THE VEHICLE CABIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE COMPRESSOR AND RECEIVER DRYER WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 170,000. UPDATED 11/16/10. *LJ UPDATED 5/24/11 *CN
WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTING INTO MY VOLVO. I WAS UPSET SINCE I DON'T SMOKE AND I AM THE ONLY ONE WHO DRIVES MY CAR. WHEN I WENT TO PUT ON THE HEATER FOR THE SEAT THE SEAT NEVER GOT HOT. I WAS WONDERING IF THEIR IS ANYONE ELSE WHO HAS HAD THIS PROBLEM AND IF THIS CAR HAS A RECALL DUE TO A SAFETY ISSUE. TO ME IT IS OBVIOUS THAT SOMETHING WAS BURNING IN THE HEATING ELEMENT AND BURNT OUT THE SEAT HEATER. IF THERE WAS A RECALL ON THIS I NEVER RECEIVED ANY INFORMATION ABOUT IT. WHAT MADE ME WONDER IF THERE WAS RECALL ON THIS I REMEMBER READING IN THE PAPER ABOUT A WOMEN WHO HAD A FIRE IN HEATED SEAT THIS PAST YEAR. PLEASE GET BACK TO ME REGARDING THIS INFORMATION. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING FROM ONE CORNER WHEN THE VOLVO FACTORY INSTALLED IT IN MY 2002 S60 T5 VEHICLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART TO FAIL. I HAVE SEARCHED THE INTERNET REFERENCES ON THE TOPIC AND FIND IT TO BE SOMEWHAT WIDESPREAD. I WOULD APPRECIATE SOME FEEDBACK ON THE ISSUE AS I PLAN TO ADDRESS VOLVO CORPORATE FOR A RESOLUTION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .