RoadVitals

2016 Volvo V60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2016 Volvo V60, most frequently naming the engine, electrical and body & structure categories. 4 safety recalls have been issued covering this model year; and 349 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine531.3%
  • Electrical318.8%
  • Body & structure212.5%
  • Visibility212.5%
  • Other / unspecified16.3%
  • Powertrain (other)16.3%
  • Seat belts16.3%
  • Brakes16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
19V849000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Nov 26, 2019
144,937 units potentially affected
The defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Car USA LLCManufacturer number R89978View on NHTSA.gov
16V798000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Nov 2, 2016
74,027 units potentially affected
The defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
The risk: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Volvo Car USA LLCManufacturer number R89708View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Engine
Filed Nov 12, 2024

The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.

NHTSA ID
11624697
Incident
Nov 1, 2024
Mileage
185,000 mi
Engine
Filed May 19, 2024

Volvo dealer confirmed Excessive oil burn due to bad piston rings. Volvo USA recalled other cars with the same problem but refused to recall mine. They offered instead partial payment for the fix. Should be full payment to repair.

NHTSA ID
11589497
Incident
Apr 1, 2024
Filed Jan 1, 2024

Interior (center) rear view mirror glass migrates over time to point downward, so you see the backseat rather than out the back window. Have to manually adjust it to point back up approximately every 500 miles. Suspect it happens as you drive over bumps. Have had two dealerships look at it (Gorges in Omaha, NE and Willis in Clive, IA) and both reported no issue found. Obviously, neither of them had a tech drive the car 500 miles. Issue has persisted since purchasing the car in 2017 with 12,800 miles on it.

NHTSA ID
11562906
Incident
Apr 7, 2017
Electrical
Filed Mar 27, 2019

INFOTAINMENT SCREEN REBOOTS CONTINUOUSLY AND NEVER COMPLETES LOADING, MAKING MANY CONTROL FUNCTIONS OF THE VEHICLE COMPLETELY INACCESSIBLE. THIS OCCURS DURING ANY TIME WHEN THE CAR IS RUNNING, REGARDLESS OF WHETHER IT IS STATIONARY OR MOVING.

NHTSA ID
11192008
Incident
Mar 14, 2019
Mileage
50,500 mi
BrakesPowertrain (other)
Filed Aug 17, 2018

TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. WHEN THE VEHICLE WAS PARKED, THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE VEHICLE WAS TAKEN TO THE VOLVO OF SAN ANTONIO DEALER (1326 NE INTERSTATE 410 LOOP, SAN ANTONIO, TX 78209, 210-591-0863) WHERE THE BATTERY AND SPARK PLUGS WERE REPLACED. WHILE DRIVING BACK HOME AT AN UNKNOWN SPEED, A GRINDING NOISE WAS HEARD ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE METAL-TO-METAL AND THAT A CALIPER BOLT WAS MISSING. THE MECHANIC REPLACED THE ROTOR, BRAKE PADS, AND THE MISSING BOLT. THE CONTACT ALSO STATED THAT LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

NHTSA ID
11120667
Incident
Feb 14, 2018
Mileage
38,000 mi
Visibility
Filed Jan 29, 2018

EXPLODING SUNROOF. ON FRIDAY 26 JAN 2018, AT 4:10PM, I WAS DRIVING IN ALABAMA ON INTERSTATE 65 NORTHBOUND MILE AT MARKER 180 IN THE MIDDLE LANE AT 70 MPH. THE TEMPERATURE WAS APPROXIMATELY 55F AND OVERCAST WITH NO RAIN. THERE WAS NO TRAFFIC IN FRONT OF ME FOR AT LEAST A HALF A MILE NOR TRAFFIC TO THE SIDE OR REAR FOR AT LEAST A QUARTER OF A MILE. I HAD NOT PASSED UNDER A BRIDGE FOR AT LEAST A MILE. I SAW NO OBJECTS COMING FROM THE FRONT OR ABOVE. AT THIS TIME, I HEARD A LOUD REPORT LIKE A GUNSHOT FOLLOWED BY WIND NOISE. GLASS STARTING FALLING THROUGH THE SUNROOF SHADE VENTS. I PULLED OVER AND OBSERVED THAT THE SUNROOF HAD SHATTERED. THERE WAS NO OTHER DAMAGE TO THE ROOF (DENTS OR SCRATCHES) OR VEHICLE. I THEN DROVE ANOTHER 4 MILES HOME AND TOOK A PHOTO OF THE DAMAGE. I CONTACTED THE DEALER WHO SAID HE HAD HEARD OF THIS KIND OF INCIDENT BEFORE BUT TOLD ME TO CONTACT MY INSURANCE COMPANY. I CONTACTED THE INSURANCE COMPANY AND THEY WILL PAY FOR THE REPAIR MINUS MY $250 DEDUCTIBLE.

NHTSA ID
11065606
Incident
Jan 26, 2018
Mileage
61,250 mi
Body & structure
Filed Jan 14, 2018

AS WE WERE DRIVING ON I-95 NEAR SUMMERVILLE SC ON JAN 5TH IN THE EARLY AFTERNOON (APPROX. SPEED 70 MPH) THE SUNROOF SUDDENLY IMPLODED SOUNDING LIKE A GUNSHOT GOING OFF. THERE WAS NO PROJECTILE HEARD OR SEEN PRIOR TO THE SUDDEN SHATTERING. THANKFULLY, THE INTERNAL COVER PREVENTED THE MAJORITY OF GLASS FROM ENTERING THE PASSENGER COMPARTMENT. BECAUSE WE DIDN'T HEAR OR SEE A PROJECTILE, THE ONLY CONCLUSION WE CAME TO WAS THAT THE TEMPERATURE DIFFERENTIAL MAY HAVE LED TO THE SUDDEN CRACK (THIS TRIP TOOK PLACE DURING THE BOMB CYCLONE IN THE SOUTH). ON THE OTHER HAND, THIS CAR HAS BEEN IN EQUALLY COLD TEMPERATURE IN TAHOE AND IN BEND AND BESIDES, THIS IS AUTOMOTIVE GLASS SO IT SHOULDN'T HAVE SHATTERED AS COMPLETELY AS IT DID! WHEN DRIVING TO WORK I FREQUENTLY HEAR DEBRIS FROM TRUCKS HITTING MY WINDSHIELD AND IT TO DATE HAS NOT SHATTERED LIKE THIS EVENT WITH THE SUNROOF!

NHTSA ID
11062696
Incident
Jan 5, 2018
Mileage
36,500 mi
Body & structureVisibility
Filed Oct 30, 2016

WHILE DRIVING ON THE INTERSTATE AT APPROX. 65 MPH, THE SUNROOF EXPLODED WITH GLASS BLOWING UP TOWARDS THE SKY. AT FIRST, I HEARD A LOUD "BANG" THAT SOUNDED LIKE A GUN FIRING AND THEN SHARDS OF GLASS STARTED RAINING DOWN UPON ME FROM ABOVE. SHARDS OF GLASS ALSO FILLED THE REAR SEAT AREA. IF MY WIFE WERE DRIVING THE CAR, SHE PROBABLY WOULD HAVE PANICKED, CAUSING AN ACCIDENT INVOLVING OTHER VEHICLES. ALSO, IF THERE WAS A CAR IMMEDIATELY BEHIND MINE, THEY WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS FROM THE GLASS SHOOTING UP FROM MY VEHICLE. IF A MOTORCYCLIST, IT WOULD NOT HAVE BEEN GOOD. THE ENTIRE SUNROOF GLASS THAT REMAINS IS TOTALLY SHATTERED. *TR

NHTSA ID
10920057
Incident
Oct 29, 2016
Mileage
4,610 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

37536

This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P

19245

This is a Technical Journal. Vehicle type and platform identification.

35912

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024520—
2023240—
2022031—
2021131—
2020831—
2019130—
2018120—
2017360—
2016Viewing134040.6
2015212057.6
2014020—
2013020—
2012020—
2011020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.