RoadVitals

2020 Volvo V90CC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 10, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 2, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2020 Volvo V90CC, most frequently naming the electrical, brakes and driver assistance categories. 2 safety recalls have been issued covering this model year; and 189 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical233.3%
  • Brakes116.7%
  • Driver assistance116.7%
  • Steering116.7%
  • Tires & wheels116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V414000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jun 2, 2021
85,550 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
The risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
The remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Volvo Car USA, LLCManufacturer number R10100View on NHTSA.gov
20V144000

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION

Mar 12, 2020
121,605 units potentially affected
The defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
The risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
The remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Volvo Car USA LLCManufacturer number R29998View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Jan 10, 2025

Gaps in the sunroof seal caused water to drain from the sunroof to the interior, electrical panel, firewall panel of the car and batteries. All electrical components are damaged because of the water. My car died on a very busy road on Dec. 31, 2024. It is an extremely dangerous rd. I could not leave the vehicle because my special needs son was with me and scared to get out. The car was looked at by the Volvo dealer service manger where we bought the car in Oct., 2023 and has confirmed all damages caused by a deteriorating sunroof seal. ( 2020 model) insurance is planning to look at it but because of the water damage in the interior, the car interior needs to be stripped to check for other damage, corrosion. Warning lights came on a few seconds before the car stopped/ died so there was no time to get to a safe place. Police were on the scene and had to have the car towed out of the way of traffic.

NHTSA ID
11635195
Incident
Dec 31, 2024
Filed Jun 19, 2023

The center dash doesn't hold the settings and the main dash is flickering.

NHTSA ID
11527781
Incident
Jun 19, 2023
BrakesElectricalSteering
Filed May 15, 2023

Sunday, May 14, 2023 - 2:30pm Car reports "Brake Failure - Stop Safely" Driver does so, and-- -Parking Brake Sets -Car will not come out of Park -Engine can not be turned off -Rear lift gate cannot be opened by any means First attempt at a tow fails – parking brake locked [XXX] arrives at site at about 6:45 pm. I observe the following: -Car is running, engine cannot be turned off. -Shift lever cannot be moved out of park. -Parking brake cannot be released -Tailgate cannot be opened by any means. -Brake Warning light is on among others. -Brake Pedal has adequate pressure. After attending to parents as this is 4.5 hours at this point of VOC saying help is on the way…. I open the hood and the engine compartment fuse box per a not I found by a credible person on Swedespeed, I pull fuse #38 out and give it 3-4 minutes before replacing it. At which point: -Rear liftgate become operational. -Car will come out of park -Emergency brake releases -ABS error no longer dominates dash screen but other lights remain. SEE Attachment with various images and original details INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11521965
Incident
May 14, 2023
Tires & wheels
Filed Aug 23, 2021

A note I have put on forums. I believe firmly that the NHSTA has failed the American consumer with respect to "Run Flat Tires" and Donuts. On a prior Audi we could and did throw the donut away and were able to use a real spare for the odd flat. Now for both this Volvo and most other cars, there is no accommodation for a real spare tire. I do not know what public interest you are serving by allowing the industry to do away with properly sized spare tires and spare tire wells. But here is a live example of a car effectively being out of all but emergency use for all of five days due to a simple nail in a tire. You need to re-think your priorities and in whose interest you regulate. This is simply a monumental step in reverse. Doug Scott Sort of a heads up for those taking trips to rural(?) America. Ours is at the Eastern Shore - a hop skip and jump to DC but terra incognito for Volvo. Friday it was discovered that the car had a flat. The VOC option was to have it towed to a dealer 90 minutes (plus bridge traffic away for a repair, said dealer would have to order replacement so Monday). No loaner cars. AAA was called and jumped into action. They got the donut on and delivered tire to nearest shop 30 miles away in Chestertown. They will not repair a run-flat so ordered one for delivery soonest which is the following Wednesday. Since they are a "Goodyear" dealer they cannot process the Volvo/Pirelli road hazard warranty. So we pay full price plus for replacement. Dealer does not want to give us damaged tire either....but that we will extract. So, a simple flat tire that were it a normal tire would have been repaired easily Friday keeps the user's while on vacation stuck for 5 days on a car with a limited use donut. Where is the advancement in this? For who are run flats a good idea?

NHTSA ID
11430114
Incident
Aug 20, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

33031.6.0

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

34521.11.1

EXTERIOR LIGHTING

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

36496.10.0

POWER TRAIN

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

35503.4.0

STRUCTURE:BODY

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V90CC by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024220—
2023130—
2022320—
2021020—
2020Viewing420—
2019130—
2018710—
2017320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.