RoadVitals

2000 Western Star 5900

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 17, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2000 Western Star 5900. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
01V387000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Dec 17, 2001
3,500 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR 3406E AND C-15 ENGINES, INTERFERENCE BETWEEN THE POSITIVE BATTERY CABLE AND STUD MOUNTING ELECTRONIC CONTROL MODULE (ECM) TO THE ENGINE EXISTS. CHAFING CAN WEAR THROUGH THE BATTERY CABLE INSULATION TO ALLOW CONTACT BETWEEN THE BATTERY CABLE AND THE STUD.
The risk: THIS CONTACT COULD PROVIDE A SHORT CIRCUIT, WHICH MAY CAUSE A FIRE.
The remedy: DEALERS WILL INSPECT THE VEHICLES AND THE BATTERY CABLES WILL BE REPLACED AND/OR RE-ROUTED AS NECESSARY. OWNER NOTIFICATION BEGAN APRIL 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-387View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

54-61

ELECTRICAL SYSTEM

Guidelines for Repairing or Replacing an Electrical Harness Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced. Refer to the wiring section in Group 54 of the applicable workshop manual for detailed wire repair instructions. Table 1 describes general guidelines for repairing or replacing a harness. There may be cases when more than one factor determines the course of action. For example, repairing a harness is recommended if shipping times for the replacement harness exceed one week. However, replacement may be the only option if damage to the harness is too extensive. NOTE: When a harness is repaired, the source of the damage must also be identified and repaired. Table 2 is a quick-reference for specific wire and terminal conditions. IMPORTANT: Damaged connectors and seals can be replaced without replacing the harness. A drag test should be performed to make sure that the terminal can retain proper tension to the mating terminal. Refer to "Terminal Drag Test" in this bulletin for instructions. Discolored wires or melted insulation should be replaced before any other repairs are performed on the harness.

54-57

ELECTRICAL SYSTEM

Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter For all battery, charging, or starting issues: 1. Print out the "Powernet Assessment Worksheet," found at the end of this bulletin. 2. Use the "Powernet Assessment Detail Section" to understand and master the worksheet. The detail section, starting on page 2, breaks the worksheet down step by step. 3. Perform each line of the worksheet in order, recording the initial value of each check before performing repairs. Repair issues as they are found, then recheck. Complete the entire worksheet even if the original issue seems to be resolved. 4. Once all the checks in the "Powernet Assessment Worksheet" have been completed, if a starting issue persists, use the "Troubleshooting the Starting System" section near the end of this bulletin.

SB-49-12

ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL

WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE

35-7

POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING; SUSPENSION:FRONT:WHEEL BEARING; SUSPENSION:MULTIPLE AXLE

WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Western Star 5900 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017010—
2016010—
2015010—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—
2002010—
2001010—
2000Viewing010—
1999010—
1998010—
1997000—
1996000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.