RoadVitals

2017 Airstream Flying Cloud

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 11, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 16, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Airstream Flying Cloud, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V655000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Sep 16, 2019
409 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2016-2017 19FT International Serenity, 2016 19FT International Signature, and 19FT Flying Cloud trailers that are 19 feet long. The vertically-mounted inverter may contact the floor-mounted inverter fuse.
The risk: If the two components touch, an electrical short may occur, increasing the risk of a fire.
The remedy: Airstream will notify owners, and dealers will inspect the location of the inverter and inverter fuse. If the inverter and inverter fuse are not mounted on the same surface, the inverter fuse will be relocated, and secured to the same surface as the inverter. In addition, a protective cover will be installed on the inverter fuse bar, free of charge. The recall began November 15, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Airstream, Inc.View on NHTSA.gov
17V089000

EQUIPMENT:OTHER:LABELS

Feb 10, 2017
82 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2017 Sport, Flying Cloud and International recreational trailers. The Tire Placard on these vehicles may be missing the spare tire information. As such, these vehicles fail to comply with the Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk: Without the correct tire and load information for the spare tire, the operator may install the incorrect tire or overload it, with either scenario increasing the risk of a crash.
The remedy: Airstream will notify owners, and dealers, will provide a corrected Tire Placard, free of charge. The recall began on March 10, 2017. Owners may contact Airstream customer service at 1-937-596-6111 extension 7401 or 7411.
Airstream, Inc.View on NHTSA.gov
17V044000

EQUIPMENT:OTHER:LABELS

Jan 20, 2017
82 units potentially affected
The defect: Airstream, Inc. is recalling certain 2017 Flying Cloud, International, and Sport recreational trailers. The Federal Certification label and Tire Placards on these vehicles have incorrect information. The label was printed for ST225/75R15 Load Range E tires, but the vehicle has ST225/75R15 Load Range D tires. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims" and Part 567, "Certification."
The risk: The incorrect information on the labels could cause an owner to overinflate the tires, possibly resulting in a tire blowout, increasing the risk of a crash.
The remedy: Airstream will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall began on February 15, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
Airstream, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 11, 2022

Body separating from trailer framework due to forward attachment design-build defect in model 26U and other models featuring forward storage compartment; high potential for on-road detachment causing rig instability and swaying out of control. Currently in RV dealer shop for repair. Dealer states two other identical model trailers in work for same defect. Airstream owners report this defect in online forums and other sources-which can be accessed by internet search. Airstream has consistently refused to acknowledge this systemic and dangerous condition, frequently blaming owner misuse despite obvious widespread occurrence, and accepting repair responsibility only for units still under warranty. Airstream factory service at Jackson Center OH verified condition on our unit in June 2022 (noted invoice submitted).

NHTSA ID
11496952
Incident
Jun 15, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1STMON042052822

STRUCTURE

This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.

1STMON041042822

EQUIPMENT; TIRES

This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.

1STMON037102820

EQUIPMENT

This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.

1STMON03692820

ELECTRICAL SYSTEM; EQUIPMENT

This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.

1STTTN01192820

ELECTRICAL SYSTEM; EQUIPMENT

This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.

1STMON035042820

EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK

This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Airstream Flying Cloud by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023010—
2022020—
2021120—
2020130—
2019120—
2018010—
2017Viewing130—
2016020—
2015220—
2014020—
2010110—
2009000—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.